Shawn Basler

Principal · Perkins Eastman

Internationally recognized design authority, speaker whose unique vision translates business objectives into luxurious guest experiences

Hospitality Design Guest Experience Hotels and Resorts

Christopher Cocca

Global eCommerce Manager · Four Seasons Hotels and Resorts

A digital product strategist excited to share how to make ideas come to life.

E-Commerce Web Analytics Web Operations Optimization & Testing Ux Design

Steve Wolever

CEO · Signature Worldwide

Small business entrepreneur built international training company from the ground up. His experience & proven results will wow your crowd!

International Business Business Franchising International Franchise Relationships Small Business Entrepreneurship

Curtis Carlson Nelson

Travel & Hospitality Executive · Curtis Carlson Nelson

Curtis Carlson Nelson has 20 years of management experience with a focus on the travel and hospitality industries.

Marketing Management Travel Hospitality

Kathy Rapp

VP · hrQ

Engaging former HR pro speaking on all things talent related, with the street cred to back it all up.

Talent Acquisition Leadership Development Hr Trends Working With Retained Search Firms Social Media

Gae Walters

Author & Doctor (PhD) · Archway Publishing

Author of "Solving for X in the Y Domain"

Speaker Training Team and Group Behavior Leadership Women & Leadership High Performing Teams

Craige Hoover

Director of Retail Services · Equitable Property Company, LLC

Placemaker

Entertainment Production Event Management Mixed-Use Development

Mark Johnson

Senior Vice President · Signature Worldwide

Sign on the dotted line to maximize customer loyalty and improve client relationships with Signature Worldwide's SVP

Customer Experience Leadership Sales Strategy Prospecting Negotiating

M. Victoria Foley RGD

President & CEO · Association of Registered Graphic Designers

An ICD.D, Institute-certified Director with branding, communications and marketing expertise unifying business and brand.

Independent Corporate Director Corporate Branding Early Stage Companies Best Practices/Brand Culture Reputation Management

Juan Manuel Benavent

Customer Service & Retail Sales Consultant / Speaker · CV Consulting

Customer Service and Customer Experience Management speaker, trainer and consultant.

Multicultural & Diversity Sales Training and Sales Effectiveness Retail Sales Training Motivating and Inspiring Customer Experience Management

Robert Cole

Founder · RockCheetah LLC

Founder, RockCheetah

Online Travel Hotel Marketing Travel Technology

Carsten K. Rath

Keynote Speaker · CKR Service Excellence Akademie

Keynote Speaker, Service Excellence Expert, Founder & CEO bei LH&E Lifestyle Hospitality & Entertainment Management AG

Service Leadership Branding

Kristy Westfall Moyer

Training Account Manager · Signature Worldwide

Just add water! A bountiful harvest of repeat customers awaits with Signature Worldwide's hospitality training & employee engagement expert

Customer Service Engaging Employees Leadership Creating A Culture of Lifelong Learning

Orvel Ray Wilson, CSP

Guerrilla Sales and Marketing Speaker · The Guerrilla Group, inc

Award Winning International Speaker on Guerrilla Sales & Marketing

Guerrilla Selling Guerrilla Marketing Guerrilla Negotiating

Niko Viramo

CEO · Azalea Hotels & Resorts

Fun. Persuasive. Inspiring.

Leadership Tourism Goals Life Vision

Dale Mercer

President and Chairman · ISystemize International

Experienced and dymanic speaker that speaks to business people and franchise groups about the important of upgrading business processes and

Business Systemization Staff Training Process Implemtation Staff Productivity Staff Efficiency

Cynthia Lett

Director · The Lett Group

Internationally recognized expert in business and social etiquette, international protocol,cultural diversity

Networking Success International Business Protocol Business Etiquette

Kevin James Saunders

CEO & Managing Director- The Americas & Australasia · Oculus Hospitality Training & Business Solutions Inc.

Chief Company Culture Director at Oculus Training

Customer Service Loyalty Sales

Julian Bray

Senior Partner · Julian Bray Corporate Counsel

Motivational Corporate Counsel, Aviation & Airline Operations, Expert, Broadcaster, Presentational Media Coach

On the Road to Nowhere - Government Policy in A Nutshell Rms Titanic Travel and Destination Lectures Entertainment & World War Ii Turning Employees Into Productive Winners

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