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Drinking alcoholic beverages may be more appealing amid unease about the coronavirus, as people deal with shelter-at-home orders, fears about the economy and boredom, says a Baylor University researcher who studies alcohol use and misuse. But with regulations providing less access to alcohol, this may be a good time for individuals struggling with alcohol use to begin recovery and for others to guard against over-relying on alcohol or other substances. When bars and restaurants began closing — other than for such options as pickup, delivery or drive-through — liquor stores saw a surge in business, according to news reports. But Pennsylvania closed its liquor stores — some people defied stay-at-home orders and drove to liquor stores in neighboring states — and New Hampshire recently closed some of its liquor stores, according to reports. Other states who deemed the businesses “essential” also may take another look at the issue. How to grapple with the risks of substance use and misuse during this stressful time is the subject of this Q&A with Sara Dolan, Ph.D., associate professor of psychology and neuroscience at Baylor University, who has done extensive research on substance use and misuse. Q: There are memes — some of them humorous — going around about heavy alcohol use during quarantine. Why might people be drinking more than usual? DOLAN: People have many different motivations for drinking, and I think self-isolation amplifies some of those. First, people drink to feel good. For some, being out of the normal work routine may feel like a time to let loose. People also drink to feel less bad. It would be normal to feel out of sorts now that we are social distancing. It also would be normal to feel some boredom, and certainly we feel anxiety and uneasiness about our current circumstances. Alcohol may be seen by some as a way to cope with those negative feelings. Q: How might the “new normal” be especially hard for alcoholics? Could this be a time to begin recovery? Some may be social distancing from drinking buddies, although that wouldn’t stop drinking alone. DOLAN: A forced lack of access to alcohol through social distancing and bars being closed can be a great jumping-off point for someone to begin recovery, especially when people are physically distancing from the people they drink or use with. But this can be an especially tough time for people because they may not be able to cope with all the new stressors, especially if they don’t have access to their typical means of coping. For example, for someone who usually relies on friends and family for support, social distancing can cause more stress. And loneliness is especially difficult when it is stacked on top of economic, illness and other anxieties we are experiencing. It is important for us to reach out, from a distance, to family and friends and other resources to help us cope positively so we don’t turn to drinking or other drug use to help us cope. I worry about people who are very heavy drinkers who suddenly stop drinking. Alcohol withdrawal, which can happen when a very heavy drinker stops drinking suddenly, can be very dangerous. Symptoms include anxiety, shakiness, sweatiness, headaches, nausea and even hallucinations – seeing and hearing things others don’t see or hear — and seizures. If someone who usually drinks very heavily and suddenly stops drinking experiences these symptoms, immediate medical attention is necessary. Q: What strategies would you suggest as far as dealing with heavy drinking during this time – both for drinkers and for those who love them? DOLAN: We really all need to be compassionate toward one another, regardless of our individual struggles. This is a difficult time for everyone – it is normal during a crisis like this to feel anxious and even depressed. Support is very important, both for those who are struggling and for those who seem like they are doing fine. This support can take a lot of different forms, from offering an ear to listen to offering specific strategies, such as mutual recovery groups (such as Alcoholics Anonymous, offered online) and other coping resources, like apps. Here is a list of just a few of the apps that may help people cope with stress: Breathe2Relax iChill Personal Zen Self-Help for Anxiety Management T2Mood Tracker The Mindfulness App - meditate Q: What about groups like Alcoholics Anonymous during this time, who because of guidelines against large gatherings may miss in-person support? DOLAN: There are quite a few digital resources to support recovery from alcohol and substance abuse. Here are just a few: Alcoholics Anonymous Narcotics Anonymous Smart Recovery Groups Al-Anon Recovery Groups for loved ones of those struggling with problematic alcohol use Q: Is there anything else you would like to add? DOLAN: We know that during times of crisis, rates of anxiety, depression and suicidal behaviors increase, and those feelings and behaviors can be exacerbated by heavier alcohol or drug use. Let’s do all that we can to care for those around us. ABOUT BAYLOR UNIVERSITY Baylor University is a private Christian University and a nationally ranked research institution. The University provides a vibrant campus community for more than 18,000 students by blending interdisciplinary research with an international reputation for educational excellence and a faculty commitment to teaching and scholarship. Chartered in 1845 by the Republic of Texas through efforts of Baptist pioneers, Baylor is the oldest continually operating University in Texas. Located in Waco, Baylor welcomes students from all 50 states and more than 90 countries to study a broad range of degrees among its 12 nationally recognized academic divisions. ABOUT THE COLLEGE OF ARTS & SCIENCES AT BAYLOR UNIVERSITY The College of Arts & Sciences is Baylor University’s oldest and largest academic division, consisting of 25 academic departments and seven academic centers and institutes. The more than 5,000 courses taught in the College span topics from art and theatre to religion, philosophy, sociology and the natural sciences. Faculty conduct research around the world, and research on the undergraduate and graduate level is prevalent throughout all disciplines. Visit www.baylor.edu/artsandsciences.
Baylor Remote-Work Expert Shares Tips with The New York Times
Sara Perry, Ph.D., assistant professor of management in Baylor University's Hankamer School of Business, is a nationally recognized expert on remote work and working from home. In 2018, Perry led a team of management researchers who examined the relationship between stress and remote work, which resulted in a study published in the European Journal of Work and Organizational Psychology. Dr. Perry was recently a featured expert in The New York Times' piece by Jen A. Miller, "How To Work From Home, If You've Never Done It Before," which was written as millions of people were suddenly faced with launching home offices as a result of COVID-19. Regarding setting boundaries: But being expected to work from home full time while also home-schooling children full time is just not going to be realistic, said Sara Perry, assistant professor of management at Baylor University. “There’s a lot demanding of your time and energy and resources right now,” she said. This may mean having conversations with managers about adjusting their expectations, given the extraordinary circumstances. On the topic of "putting work away": For those who are used to working in an office, the evening commute is often a way to end the work day and begin home life. Dr. Perry said it’s important to continue to make the same transition, even if you’re just moving from one spot on the couch to the other. So put your work materials and your laptop away (or just shut work applications if you want to use your computer for something else). She added that this is crucial right now because “you’re already being challenged in terms of your personal resources,” she said. “You still have to take that recovery time from work.”
Precautionary Buying During a Disaster Can Create Other Challenges
After many stores sold out of necessities like toilet paper, paper towels, masks, cleaning products, and hand sanitizer, retailers across the United States are implementing purchasing limits on certain items as governmental leaders urge citizens to pace their buying habits during the COVID-19 pandemic. José Holguín-Veras, an endowed professor of civil and environmental engineering at Rensselaer Polytechnic Institute and director of the Center for Infrastructure, Transportation, and the Environment, has studied this type of precautionary buying that happens before and after a disaster. These purchases are a natural human reaction to concern over potential shortages, but Holguín-Veras says they can also be problematic. After the Tohoku earthquake and tsunami disasters in Japan in 2011, Holguín-Veras found that demand for goods doubled. Following Superstorm Sandy, he learned that this type of demand removed critical supplies from the local area, delaying response as products had to come from further away. Holguín-Veras is available to speak about how this logistical stress can affect the overall disaster response, as well as initiatives that could lessen that impact including: agreements with key private-sector vendors to ensure critical supplies, campaigns to educate the public, and rationing and demand-management policies.
Baylor Expert on Remote Work Shares 5 Key Tips to Make the Most of Working from Home
The international response to the COVID-19 public health crisis has led millions of workers to make home their new office as communities and organizations promote social distancing to slow the spread of the virus. For many individuals, this spring marks the first time they will have worked from home for a substantial amount of time. Sara Perry, Ph.D., assistant professor of management in Baylor University’s Hankamer School of Business, an internationally-recognized remote work researcher and author of a 2018 study published in the European Journal of Work and Organizational Psychology, offers tips in five key areas for employees to consider as they make the most of working from home. “Research has given us some good empirical evidence of key areas that will help remote work be more successful,” Perry said. Create a physical work space. Perry: If it’s possible, we have to have a separate working space, especially if you can close the door to focus. This would be ideal, but if you can't do that, try setting up different workspaces around your home that are well-defined and that you can “close” at the end of the day to help maintain a balance in terms of your family and your work. Now, if you have kids in the mix as well, then I think we need to set up a workstation for them as well. It can be the kitchen table or the bar. Younger kids can have stations of their own, too – like the stations they would have in preschool. Some people even talk about making a standing desk with books, to be able to move your position throughout the day. Everyone in the family might even like to rotate around throughout the day, sharing the different work spaces. Think about how you can work outside, too, weather permitting. Adhere to a work schedule – and take breaks. Perry: We aren't going to have clear boundaries of time. We're going to have to make them. The best thing to do is to start with a schedule similar to what you would already be doing if you went to work. If you can try to stick close to the same schedule, you're going to find the transition easier. Don't start sleeping in and doing things completely differently — that will make the adjustment a lot harder. Take breaks. Research by my colleagues Emily Hunter and Cindy Wu found that optimal breaks come mid-morning, and it can set you up for the rest of the day. It’s important to get up and move away from the screen periodically. A short break can help preserve your focus and attention resources for the rest of the day. For your further well-being, you will need to turn work off at the end of the day, because no one is going to shut it off for you. Pick a way that you're going to do that, whether it's to put your stuff away, or by planning some sort of transition time that would replace what your commute would have done. Some people will call someone or listen to a podcast. For others, or a walk around the neighborhood provides something to transition and decompress. Think about what you would normally do (or want to do) and see if you can work that in for your own transition from work to family time. Connect with others. Perry: The change in physical environment is going to be a big change even for people who are used to working remotely. At work, you may feel a sense of connection to people even if you don’t even talk to them. You at least have their presence, and we’re going to miss that in the coming weeks. One of the biggest concerns in the remote work literature is isolation, and while individuals who have families at home might not feel isolated from people in general, we might feel isolated from our professional lives and identity. We’ll have to be more proactive about using technology in a way to stay connected while still remaining productive. We don’t want to have virtual meetings for the sake of meetings, but we might want to have some for the sake of connection. For leaders, check in and make sure people have resources and that they are doing okay as we all adapt to a virtual workspace. Try to be proactive about it. Maybe we have a video call simply to check in for 30 minutes at the end of the day or whenever, just try to stay connected. Help children and family adjust. Perry: With my children, I’m thinking about how to create some type of structure, taking lessons from our homeschool friends about how they set up their day. I’ve found that my children and my friends’ children get excited about reconstructing their own schedule from school at home. So, let them have some input about what their day should look like, and try to work your schedule in tandem or in parallel with that. Scheduling loose blocks of time for tasks throughout the day can help with this, too. Blocking off time can help you communicate, “for the next 30 minutes or the next hour, we’re all going to work on this activity at our separate stations, then meet and redirect. We know it's possible because a lot of schools have a model where students are self-directed. You give them direction and then they go do it. However, we also don’t want to over-schedule, or over-do anything. We need to enjoy the time that we have with them, and be grateful for that, and practice gratitude daily as we try to manage all of this.” Manage expectations. Perry: In light of everything that we're facing, it’s important to stay flexible. That’s true for leaders—really try to have flexibility and allow your employees to figure out how remote work best works for them. We can't micromanage from afar. We can check in, make sure everyone has resources, make sure people are doing OK. Some people need a little more of that than others, but we really need to just adapt and be flexible. It’s important that everyone should try to be realistic, be clear with expectations, but also try to be realistic about what's actually going to happen over the next several weeks. All of us are under a lot of stress, more stress than normal. So, we just have to have realistic expectations and recognize that all of us, and our leaders, are experiencing a learning curve. We need to think about the big picture as we roll this out, and really keep employee wellbeing as the number one consideration. Note: This interview is adapted from Dr. Perry’s interview on the Baylor Connections podcast. Visit the Baylor Connections website to listen to the full interview. ABOUT BAYLOR UNIVERSITY Baylor University is a private Christian University and a nationally ranked research institution. The University provides a vibrant campus community for more than 18,000 students by blending interdisciplinary research with an international reputation for educational excellence and a faculty commitment to teaching and scholarship. Chartered in 1845 by the Republic of Texas through the efforts of Baptist pioneers, Baylor is the oldest continually operating University in Texas. Located in Waco, Baylor welcomes students from all 50 states and more than 90 countries to study a broad range of degrees among its 12 nationally recognized academic divisions. ABOUT HANKAMER SCHOOL OF BUSINESS AT BAYLOR UNIVERSITY At Baylor University’s Hankamer School of Business, integrity stands shoulder-to-shoulder with analytic and strategic strengths. The School’s top-ranked programs combine rigorous classroom learning, hands-on experience in the real world, a solid foundation in Christian values and a global outlook. Making up approximately 25 percent of the University’s total enrollment, undergraduate students choose from 16 major areas of study. Graduate students choose from full-time, executive or online MBA or other specialized master’s programs, and Ph.D. programs in Information Systems, Entrepreneurship or Health Services Research. The Business School also has campuses located in Austin and Dallas, Texas. Visit www.baylor.edu/business and follow on Twitter at twitter.com/Baylor_Business.
What fate awaits Florida’s tourism industry?
As the ripples from the COVID-19 pandemic stretch across all of America – popular attractions like Disney are closed, airlines are restricting travel and borders are being shut. All of this could amount to economic freefall for a state like Florida that relies on the more than 126 million tourists that visit the state each year injecting more than $40 billion annually into the economy. The coronavirus is hitting the economy in Central Florida hard, with several counties missing out on millions due to conventions and events being canceled. Orange County officials said the county has lost more than $280 million due to conventions being canceled amid fears of the coronavirus, and it could lose even more. Several Central Florida cities and counties have declared states of emergency. President Donald Trump declared a national emergency. Channel 9 spoke with financial advisers on the impacts the coronavirus could have on Central Florida. “Because we are highly reliant on tourism and leisure, we could see a potential financial slowdown in Central Florida. The scope and magnitude will be dependent on how long it takes to peak and level out. We are already seeing the effects with the closure of theme parks, cruises, flights, professional sports,” said Dale Crossley, a financial adviser. March 13 – ABC News At the moment, it seems there is no end in sight and for the hotels, theme parks and countless other destinations and small business that rely on tourists to stay afloat, there’s concern about who will be left standing once life returns to normal, or at least a new normal. There are a lot of questions that remain: How long can the marquee destinations like Disney and Universal Resorts remain closed? Are there any substantial bailouts or government assistance to be expected? Once travel resumes, what will it take to assure visitors of their safety? And, can we expect incentives from industry or the government to lure people, and their wallets back to the Sunshine State and what will they look like? If you are a journalist looking to cover this angle of the COVID-19 pandemic – then let us help. Peter Ricci is a clinical associate professor and director of the Department of Marketing and Hospitality Management in FAU’s College of Business. He is a hospitality industry veteran with more than 20 years of managerial experience in segments including food service, lodging, incentive travel, and destination marketing. Peter is available to speak with media about this topic – simply click on his icon to arrange an interview.
How Can Businesses Prepare for Coronavirus? Get Ready to Telecommute.
With the U.S. Centers for Disease Control and Prevention warning of coronavirus outbreaks in America, businesses will be looking for ways to maintain productivity and a healthy work force. Telecommuting will be one of the best options for companies to explore, according to Timothy Golden, a professor in the Lally School of Management at Rensselaer Polytechnic Institute. Golden is available to discuss what steps businesses should take – and which common errors they should avoid – to successfully implement telecommuting policies “Businesses will need to prepare for their employees to work remotely as a telecommuter. They will need to know how to do this, what are best practices, how to avoid pitfalls among many other considerations,” Golden said. Golden is a leading expert in the field of telecommuting, telework, and the relationship between technology and managerial behavior. His most recent article on telecommuting was just published in the Journal of Vocational Behavior.
Coronavirus: What Voices Should We Listen To In These Uncertain Times?
Our smartphones, social media accounts, televisions and radios are clogged with information about COVID-19. Some is good information. Much is bad. So which voices do we listen to during this uncertain time of pandemic? Baylor University’s Marlene Neill, Ph.D., APR, associate professor of journalism, public relations and new media, is an expert on public relations ethics and management, and integrated communications. In this brief Q&A, she shares some tips to discover which voices to trust and follow during a crisis. Q: In this time of confusion and mixed messages, what are some steps people should take to find credible and consistent content and updates regarding Coronavirus? A: I used to work in city government and worked very closely with public health district officials. I prefer to seek out information from official government agency sources such as the CDC, public health district officials, physicians and epidemiologists. A good example is the CDC's coronavirus site. Local newspapers also have set up informational pages regarding local closures and cancellations. I personally am very skeptical of information I see on social media claiming to be from someone who experienced the coronavirus in another country or others whose credentials are unknown. Q: What are some characteristics of trustworthy messages? A: I trust information from credible sources in the medical community and public health. The information should be consistent with that reported by these official government sources. If you are unsure, double check online rumor websites such as snopes.com or consult official government websites. We need to start with doctors, epidemiologists and public health officials. This is their area of expertise and they want people to be properly informed to protect themselves and our communities. ABOUT BAYLOR UNIVERSITY Baylor University is a private Christian University and a nationally ranked research institution. The University provides a vibrant campus community for more than 17,000 students by blending interdisciplinary research with an international reputation for educational excellence and a faculty commitment to teaching and scholarship. Chartered in 1845 by the Republic of Texas through the efforts of Baptist pioneers, Baylor is the oldest continually operating University in Texas. Located in Waco, Baylor welcomes students from all 50 states and more than 90 countries to study a broad range of degrees among its 12 nationally recognized academic divisions.
COVID-19 disrupting supply chains across the globe
The spread of COVID-19 has disrupted supply chains across the world. Mohan Tatikonda, Indiana University Kelley School of Business professor of operations management, says if a company hasn’t felt the impact yet, it will. Tatikonda says supply chains are resilient — but only for so long. He also explains the pandemic will not only cause supply side issues, but also demand issues. For example, if people are working from home, they will consume fewer products and services in certain categories – like gasoline. This means less revenue, and in some cases, less work for workers and less income. Tatikonda is available to speak to reporters about what happens when there are supply chain disruptions -- If you would like to speak with him, please contact Teresa Mackin at tmackin@iu.edu or 317-274-2233.
Concerns over the spread of COVID-19 leading companies to move annual meetings online
Amid decisions to cancel or postpone large gatherings and events, many corporations – including Starbucks and Qualcomm -- are choosing to move their annual shareholder meetings online. Public interest advocates fear that this trend could become permanent at companies hoping to avoid scrutiny. Matthew Josefy, an assistant professor of strategic management and entrepreneurship who has studied the issue, said it’s unclear whether virtual meetings should be classified as an emerging habit of well-governed or poorly governed firms. “On the one hand, moving meetings online technically reduces the cost for investors to monitor the company, as they no longer need to travel to attend. Thus, we are investigating whether the presence of far-flung investors is a contributing factor to firms moving online. Further, it is unclear whether meetings even have the same cache as before, given the regular release of information and issuance of management guidance,” he said. “On the other hand, going online severely limits the opportunity for shareholders’ to gain unfiltered access to management. Many have noted that the upcoming democratic debate will be very different without a live audience due to concerns regarding COVID-19,” Josefy said. “Similarly, a shareholder meeting conducted without any live reactions in the meeting room also results in a different ‘feel.’ Accordingly, firms who are subject to greater pressure by activists may also have a greater propensity to move online as they may be able to reduce the likelihood of ‘unscripted’ moment. When there is not a physical location, it may be harder for protesters to find a way to attract the attention of either investors or management, and in turn more difficult to obtain media coverage highlighting their efforts and concerns. “While many retail investors pay little attention to directing their proxy votes on such issues, one could argue that this is an important element of democracy moving forward. As firms have become more engaged on socio-political issues, shareholders can potentially influence the positioning of their firms.”
What Coronavirus Means for the Workplace
As the World Health Organization (WHO) has declared the coronavirus (COVID-19) a pandemic, organizations, schools and large public events have been scrambling in an effort to figure out what will happen next. But what if your employer doesn't have a formal work from home (or remote) policy? "Given that a high percentage of families have two working parents, managers need to understand that their usual expectations for productivity are going to have to adjust," says Narda Quigley, PhD, professor of management in the Villanova School of Business. In addition, it will be a completely different dynamic for the manager-employee relationship. Deadlines and tasks will need to be fluid in a more virtual workday, Dr. Quigley says. "It is impossible to expect that there wouldn't be an extreme impact on the processes that organizations depend on for day-to-day functioning, and so the goals have to change accordingly. Productivity goals and expectations probably need to be tabled (or at least dramatically decreased) until more about COVID-19 is understood. The organizations that are able to be nimble in the face of an unknown and developing situation, yet understanding of the urgency of public health directives and the needs of their employees, will emerge from this situation with valuable experience that may help them weather the next unexpected situation." Dr. Quigley also notes that women may be negatively impacted by an extended work from home period. "As work transitions to the home sphere, one question to consider is whether this disruption will have a longer-term adverse impact on the careers of women, rather than men. Given the continued prevalence of traditional gender roles and expectations around caretaking in many American families, women will likely be expected to focus less on work when they are working from home, particularly if they have children at home or individuals in their families who are sick. "Upon transitioning back into their regular working lives, women may find themselves further than ever from their next promotion. Organizations must be cognizant of this and understand that there are likely 'hidden' ways that women are contributing to their ongoing ability to operate—and without this activity, their ability to continue with business-as-usual would grind to a halt. However, this would require a fundamental, culture-wide rethinking of how we value what stands as work in this society, as American cultural norms are so strongly gender-specific."
