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Micah Solomon

Micah Solomon

Customer service bestselling author & strategistHttp://www.customerserviceguru.com

Customer Service Keynote Speaker

HospitalityCustomer ServiceCustomer ServicesSocial MediaHigh-Tech High-Touch Customer Service
Bernadette Wright

Bernadette Wright

Director of Research & EvaluationMeaningful Evidence, LLC

Consulting, writing, and speaking to help non-profits to use program evaluation to increase their success

Data Analysis and InterpretationQualitative and Quantitative Research MethodsProgram EvaluationLogic ModelsEvaluation of Change Programs in Private and Non-Profit Organizations
Jennifer  Dolman

Jennifer Dolman

Partner, LitigationOsler, Hoskin & Harcourt LLP

Commercial litigator with deep expertise in advising Canadian and international franchisors with all manner of business disputes.

Class ActionsDefamation LawFranchise LawEmployment & Labour LawHospitality and Leisure
Edward F. Schultz

Edward F. Schultz

Author & Counselor to BusinessBusiness Performance Group

Edward Schultz, Business Consultant

Business AnalysisBusiness DevelopmentProject Management ServicesISO CertificationsGAP Analysis & Process Mapping
Heidi Eisenreich

Heidi Eisenreich

Assistant ProfessorGeorgia Southern University

Heidi Eisenreich researches mathematics and education.

MathematicsMath Education
Meryl Alappattu

Meryl Alappattu

Research Assistant ProfessorUniversity of Florida

Meryl Alappattu's research interests include chronic pain, pelvic pain, rehabilitation and women's health.

Chronic PainPelvic Health Physical TherapyPelvic PainPhysical TherapyRehabilitation
Alex Settles

Alex Settles

Associate ProfessorUniversity of Florida

Alex Settles studies international sanctions on Russia and Russian firms, emerging market multinationals from Russia, China, and Brazil.

ChinaEmerging MarketsInternational BusinessSanctionsInternational Management
Amir Kazory

Amir Kazory

Professor | ChiefUniversity of Florida

Dr. Amir Kazory has published extensively on topics related to kidney disease and heart failure.

HypertensionFluid overloadHemodialysis accessDialysisAcute kidney failure
Tony Tsai

Tony Tsai

Vice President, Corporate Communications and ServicesCAA Club Group

Tony Tsai oversees the organization's internal and external communications.

Corporate CommunicationInternal CommunicationLeadershipManagementProject Management
Zack Hawley

Zack Hawley

Associate ProfessorTexas Christian University

Zack Hawley studies urban economics, including discrimination in housing markets and what motivates organ donors.

Organ DonationWhy African-Americans Face Discrimination when Seeking Information about Home Loans from Mortgage Loan Originators at Early Stages of the Application ProcessPublic FinanceHousingInvestigation of How Financial Incentives Influence a Person's Decision on Whether or Not to Become an Organ Donor