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Baylor Expert: 9/11 Reshaped Every Aspect of American Life – Not Necessarily for the Better

English professor, culture expert says terror attacks damaged America, but it’s not too late to recover sense of purpose and generosity The Sept. 11, 2001, terrorist attacks on the World Trade Center and the Pentagon continue – 20 years later – to have profound effects on everything from America’s political, religious and cultural polarization to American entertainment choices, said Baylor University faith and culture expert Greg Garrett, Ph.D., professor of English. “It shouldn’t surprise anyone that an event that shook our sense of security and our identity would be reflected in every aspect of American life,” Garrett said. “But what does surprise and alarm me is the degree to which 9/11 continues to shape our attitudes about race, religion, immigration and the Other, whether that Other is in Afghanistan or just across town. The United States initiated a perpetual war against terror in response to the 9/11 attacks, and the fear that took root in the American psyche has proven difficult to shake.” Garrett, author of more than two dozen books, is internationally recognized as an expert on faith, culture, race and story, and he argues that the reaction to 9/11 can be measured just as much through literature and culture as through accounts of executive orders and covert military operations. Country music, procedurals and reality TV after 9/11 “Initially, Americans supported the War on Terror across political, religious and cultural lines,” Garrett said. “Country musicians like Toby Keith leaned into militant songs about American greatness and righteous revenge. The top-selling act the Chicks (then the Dixie Chicks) was drummed out of country music for their public stand against going to war. The TV show 24 reflected the growing darkness of America’s extra-legal approach to that war—the willingness to use torture, rendition and the opening of a dark site in Guantanamo Bay to house suspected terrorists—and it actually shaped opinion and policy as it grew in popularity and influence.” Two other types of television shows became extremely popular as a result of 9/11, Garrett said. Procedurals (shows such as CSI, Law and Order and House, M.D.) gained a new popularity because they offered viewers something the ongoing War on Terror never could or will: closure. “A serious problem was introduced in every episode, grappled with and solved by the end of an hour,” he said. Another type of show that leapt in popularity in the months and years following the attacks – reality shows – offered “train-wreck escapism,” Garrett said. “The contestants on Survivor and The Bachelor, and the wayward souls on Jersey Shore and Keeping Up with the Kardashians, presented exaggerated versions of our present moment that allowed viewers to forget about the dark actuality of the times,” he said. Springsteen, Harry Potter and critiquing ‘moral failures of the War on Terror’ Not all popular culture offered reinforcement or escapism, Garrett said, adding that some of the most powerful pop culture from 2001 onward critiqued the “moral failures of the War on Terror and critiqued the American people for so readily accepting them.” “Punk rock, always a prime medium for protest, was one of the earliest forms of dissent,” Garrett said. Green Day’s 2004 album American Idiot reached the top of the charts in the United States and 18 other countries, ultimately selling 16 million albums. But mainstream acts like Bruce Springsteen also asked complicating questions about the attacks and their aftermath. “After primarily offering empathy and comfort in The Rising (2002), Springsteen realized that America had betrayed many of its most important ideals, as revealed by songs like ‘Your Own Worst Enemy’ on the No. 1 2007 album Magic,” Garrett said. “Later novels in J. K. Rowling’s Harry Potter series, the most popular fictional narrative of all time, introduce questions of torture and terror, and powerful TV dramas like Battlestar Galactica and the British import Doctor Who also criticize the choices made by the American government and its allies.” Zombies and the Apocalypse Perhaps the most significant byproduct of 9/11 in our culture is the resurgence in apocalyptic stories such as 28 Days Later, Sean of the Dead, The Walking Dead, Game of Thrones, World War Z and The Road, Garrett said. Stories about the Zombie Apocalypse – whether in games, books, comics, TV or movies – asked serious questions about what it means to be human, and about what moral compromises a person might be willing to take to stay alive, Garrett explained. They also reflected the new 24/7 sense of encroaching menace that “seeped into our culture and lit up our phones at all hours of the day and night.” “You could fight all day every day against this menace, these creatures who look like humans but seek your destruction. And then the next morning, you still have to rise and confront it again,” Garrett said. ‘Not too late’ “People 20 years ago said that 9/11 changed everything, and so it did.” Garrett said. “But 20 years later it is not too late to recognize that the fears those attacks brought to the surface don’t have to be the way we continue to live. In my faith tradition, Jesus constantly admonishes his followers not to be so afraid. We make bad and selfish decisions out of fear. We abridge hospitality, compassion and liberty when we believe we are endangered. That’s not the America I grew up in, and it’s not the America in which I hope to die. That America, the light of the world, the city on a hill, Lady Liberty lifting her torch to welcome all, is the America that our founders dreamed, and that we can dream once again.” ABOUT GREG GARRETT, PH.D Greg Garrett, Ph.D., is a professor of English at Baylor University and Theologian-in-Residence at the American Cathedral of the Holy Trinity in Paris. An award-winning professor, Garrett has written about 9/11 and its aftermath in a number of books, including One Fine Potion: The Literary Magic of Harry Potter (Baylor University Press), Living with the Living Dead: The Wisdom of the Zombie Apocalypse, and A Long, Long Way: Hollywood’s Unfinished Journey from Racism to Reconciliation (both Oxford University Press). ABOUT BAYLOR UNIVERSITY Baylor University is a private Christian University and a nationally ranked research institution. The University provides a vibrant campus community for more than 19,000 students by blending interdisciplinary research with an international reputation for educational excellence and a faculty commitment to teaching and scholarship. Chartered in 1845 by the Republic of Texas through the efforts of Baptist pioneers, Baylor is the oldest continually operating University in Texas. Located in Waco, Baylor welcomes students from all 50 states and more than 90 countries to study a broad range of degrees among its 12 nationally recognized academic divisions. ABOUT THE COLLEGE OF ARTS & SCIENCES AT BAYLOR UNIVERSITY The College of Arts & Sciences is Baylor University’s largest academic division, consisting of 25 academic departments and eight academic centers and institutes. The more than 5,000 courses taught in the College span topics from art and theatre to religion, philosophy, sociology and the natural sciences. Faculty conduct research around the world, and research on the undergraduate and graduate level is prevalent throughout all disciplines. Visit baylor.edu/artsandsciences.

Aston Business School to host hybrid conference on tax

• The Tax Research Network (TRN) annual conference will run from 8 – 10 September both in person and online • The focus of the three-day event will be on tax research and education • Over 80 speakers and delegates from across Europe, USA, India, New Zealand and South Africa will take part in the event with around half livestreamed on YouTube Aston Business School (ABS) will host the prestigious Tax Research Network (TRN) annual conference this week. The TRN is one of the main global groupings of those interested in tax research and education with around 500 members worldwide. The event, which is sponsored by the Chartered Institute of Tax (CIOT) and the ICAEW Charitable Funds, will run from 8 – 10 September both in person and online. Two days (8-9 September) will focus on tax research and the third day (10 September) on tax education which will be a series of workshops looking at different current issues in teaching tax. Over 100 speakers and delegates from across Europe, USA, India, New Zealand and South Africa will take part in face-to-face keynote speeches and panel discussions in Aston Business School with around half live-streamed on YouTube. Professor Andy Lymer, who is head of accounting at Aston University and chairing the event, said: “I am delighted that Aston Business School is hosting the Tax Research Network’s (TRN) annual conference. “This is their annual conference which is usually a face-to-face event but was virtual last year and this year hybrid. “Our hybrid approach is a first for ABS with a mix of face-to-face lectures and live-streamed parts interlaced with pre-recorded paper and keynote and panellist contributions. “Aston University will be represented by various academics including Dr Carlene Wynter who is chairing a session on tax and housing linked to the work she did last year with others at the university on social housing and tax as well as presenting a paper.” The schedule includes Dyfed Alsop, CEO of the Welsh Revenue Authority and Stephanie Gray, head of income tax and reserved tax unit in the Scottish Government and various workshops from speakers including Phyllis Alexander (Bournemouth University) on developing international tax teaching in light of current trends in this area towards developing fairer tax systems and Nicky Thomas (University of Exeter) and Terry Filer (Swansea University) on innovations in teaching tax including making use of VR and Lego. You can book your place(s) here. The full schedule for the conference is available here. Full details of the parallel sessions are available here.

The Case for Career Advocates: An Organization Is Not a Meritocracy

This blog post is the first in a three-part series by Renee Dye 94PhD, associate professor in the practice of Organization & Management that summarizes the key messages she delivers to students in the hopes that it can catalyze and support the career success of a broader group of ambitious employees who aspire to make it to the C-Suite One of the paradoxes of the GenZs and Generation Alphas is their intuitive understanding of the phenomenon of social media…at the same time they maintain an almost ideological conviction that the workplace – apart from systemic biases – is otherwise a meritocracy, where talent is perfectly and objectively evaluated – and the best and most deserving rise to the top. Surely a cursory exploration of Instagram and TikTok would convince even the most skeptical of the fundamentally idiosyncratic nature of success in a networked world? The Real World is likewise characterized by outcomes in which success is imperfectly correlated with capability level. Someone whose capability level is less than yours may lap you in the race to the top of the organization. That may seem unfair, but that’s because you’re making the mistake of assuming that career success is predicated purely on capability. A survey of MBA graduates from Emory University's Goizueta Business School a few years ago produced a startling insight: of all the skills that we provided to our students during their MBA tenures, our students felt most unprepared to navigate “organizational politics” in their careers. The reason that I found this fact so astonishing is that today’s students, who are Digital Natives and in part Social Media Natives, are the most connected and self-promoting generation the world has ever seen. Yet today I find that my students continue to exhibit little practical understanding of how career success is forged…so much so that I now devote an entire class session in my core Strategy class to demonstrating the importance of relationship management and advocacy cultivation. Capability is not unimportant; far from it. As I tell my students, though, capability is table stakes these days as the level of education and skill sets continues to advance among individuals. If you’re not smart and capable you’re not getting in the door. But once you’re in, your career path and ultimate career success will be more determined by (1) your level of aspiration and unflagging commitment to achieving your goals; (2) your performance outcomes in your individual roles; (3) your work ethic and conscientiousness; and (4) the relationships you have with other people within your organization. And the relationships that matter the most are the individuals with influence and power over your future career opportunities. Let me put it starkly: without career advocates (notice the plural), it will be much, much harder to make it to the senior management ranks. Full stop. Some facts to bear this assertion out: • People with advocates are 23% more likely to move up in the careers • Women with advocates are 22% more likely to ask for a stretch assignment to build their reputations as leaders Ultimately, having an advocate confers a career benefit of 22-30%, depending on who’s doing the asking and what they’re asking for. That’s increasing your odds of making it to the C-Suite by nearly a third! If anecdotal evidence is more your thing, here are a couple of quotations for you: • A lot of decisions are made when you are not in the room, so you need someone to advocate for you, bring up the important reasons you should advance” (Catalyst Survey, as quoted in Elizabeth McDaid, “Mentor vs. Sponsor,” September 3, 2019) • When you get to the level in your career when decisions are not just being made by an individual manager, feedback from other leaders becomes crucial. Rosalind Hudnell, Chief Diversity Officer, Intel. As quoted in Hewlett, Sylvia Ann, Melinda Marshall, and Laura Sherbin. “The Relationship You Need to Get Right,” HBR 2011) • “I was great at building businesses and had tons of cheerleaders, but I had that typical Asian keep-your-head-down-and-you’ll-get-taken-care-of mindset.” My boss had to take me aside and tell me that if I didn’t actively cultivate her as my sponsor, I would never progress beyond senior associate” (quoted in Hewlett, Sylvia Ann, Melinda Marshall, and Laura Sherbin. “The Relationship You Need to Get Right,” HBR 2011) To reiterate: an organization is not purely a meritocracy where talent and hard work speak for themselves; and it’s much, much harder to advance within an organization without effective advocates. "This blog post is the first in a three-part series that summarizes the key messages I deliver to my students, in the hopes that it can catalyze and support the career success of a broader group of ambitious employees who aspire to make it to the C-Suite,” writes Renee Dye 94PhD, associate professor in the practice of Organization & Management. “Most of my lessons are derived from my own unlikely personal journey from literary scholar to top-tier management consultant to C-suite executive for a publicly traded company, but they are also heavily informed by leading researchers like Sylvia Anne Hewlett. In the final blog, I discuss the impact of remote work on career success.” For more insight and to continue reading this article and series, please visit Dye’s blog. To arrange an interview – simply click on Dye’s icon now to book a time today.

Podcast: 3D printing’s vital solution to medical problem caused by COVID-19

"They were looking to solve a problem and I was able to use my additive manufacturing knowledge to help them out, and the result of that was that we developed a new technology and span a company out of it." Dr Mark Prince Senior Lecturer in Mechanical Engineering Aston University New device created in Aston University lecturer's home during coronavirus lockdown Aston Business School expert explains how 3D printers are already used to make hearing aids, dental crowns and hips ‘Imagination is the only limit’ for additive manufacturing’s future, according to Dr Ahmad Beltagui A senior lecturer at Aston University is helping ear, nose and throat (ENT) clinics around the world by using the hi-tech ingenuity of 3D printing. Dr Mark Prince used 3D printing to prototype and produce a valve for a mask so that ENT surgeons could continue to examine and treat patients without fear of spreading the virus. Dr Prince, a senior lecturer in mechanical engineering at Aston University, was talking about his experiences in the latest episode of the 'Aston means business' podcast, presented by journalist Steve Dyson. The podcast also features Dr Ahmad Beltagui from Aston Business School, who talks about the wider benefits, some downsides and future potential of 3D printing in successfully disrupting traditional manufacturing. Dr Prince said his interest in additive manufacturing, or 3D printing, peaked after meeting two consultant ENT surgeons in the West Midlands. He said: "They were looking to solve a problem and I was able to use my additive manufacturing knowledge to help them out, and the result of that was that we developed a new technology and span a company out of it. "The company is Endoscope-i Ltd, founded in 2012 and now with an annual turnover of £200,000. The idea was simple: can we get medical endoscopic images of the ears and throat using a smartphone and we came up with a technique to do that." He said that, traditionally, he would have used large, expensive equipment to prototype the systems and new products. However, that wasn't possible with most of the university closed down at the height of the pandemic last year. He, therefore, had to look at other technologies that were safe to use in the home without breaking lockdown restrictions. Dr Prince explained: "When we are looking at diseases or concerns of the throat and nose we often stick an endoscope up the nose and down the throat, but of course you can't do that through a mask. "One of the founding members, Mr Ajith George, suggested that we could put a valve in the mask that allowed an endoscope to pass through it and allow the procedure to go ahead without breaking containment." "Work on the device started in mid-March 2020 and was ready for free supply to the NHS in November. Dr Prince added: "What that has allowed the NHS to do is any ENT clinic was able to fit it to a mask, put the mask on the patient, and carry on with an endoscopy procedure without all of the concerns of the pandemic." Meanwhile, Dr Ahmad Beltagui, a lecturer in operations and information management at Aston Business School, said you could get 3D printers from as little as £200 all the way up to expensive versions working with "exotic materials" like titanium. He said there were four main benefits to manufacturers: "Compared to traditional manufacturing methods you can produce shapes that are harder to produce; you can produce things in very small volumes; you can innovate faster and produce lots of prototypes, and you can produce things nearer to where they are required so you don't have to produce in a factory in one place and transport somewhere else." Dr Beltagui said: "The COVID-19 pandemic saw 3D printers used in homes to produce equipment such as cheap face visors for their local hospitals. The great thing about 3D printing is anyone can produce anything they want. "That's also the biggest risk – there is no control over what people produce or how safely they produce it. "At the beginning of the pandemic, someone in Italy found that they could produce some spare parts to keep the ventilators in their local hospital going. But then a few days later the manufacturer of those ventilators was considering whether or not it should take legal action." However, he said the printing machines had gradually become more reliable and there was a better level of quality, while the cost was coming down. Dr Beltagui added: "As to the future, the only limit is your imagination."

Identifying mothers at risk of preterm births

One in ten babies is born prematurely in the United States, but a blood test during a routine prenatal visit could reveal if a woman is at risk of a preterm delivery, according to a Michigan State University researcher. “Preterm births are common,” said Hanne Hoffmann, an assistant professor in the Department of Animal Science in the College of Agriculture and Natural Resources. “If we know the mother is at risk for a preterm birth, her doctor can monitor her more closely.” Hoffmann’s research was published in the Journal Biology of Reproduction. Hoffmann and her colleagues studied 157 healthy mothers with no history of preterm births, among them 51 who subsequently gave birth preterm. Researchers looked at second trimester data for evidence of biomarkers that could signal preterm delivery. “How often do you find the needle in the haystack?” Hoffmann said. “We were excited to discover lower mRNA levels in the CRY2 and CLOCK genes.” The CRY2 and CLOCK genes belong to a family of genes responsible for cell circadian rhythms. Hoffmann said that each human cell has its own 24-hour clock that keeps track of time inside the cell. Low levels of mRNA, or messenger DNA, in those two genes is associated with a higher risk of preterm birth, suggesting these genes provide information as to when labor should start. Decreased levels of mRNA in the mother's blood become present during the second trimester of pregnancy when most women have an important 20-week prenatal appointment to screen for Down syndrome. This presents the ideal time to also test for the risk of preterm delivery. The next step is to determine if the CRY2 and CLOCK genes are coming from the mother, placenta or fetus. The researchers also want to see how the mRNA levels in healthy women compare with levels in women with underlying conditions or a history of preterm births to determine if this blood test could be helpful for these at-risk mothers, too. “If we could measure women’s mRNA levels and tell them for their second or third pregnancies, that they aren’t at risk for a preterm birth because their levels are higher (in a normal/healthy range), that would be such a comfort to the mothers who previously had a preterm birth,” Hoffmann said. The researchers are also interested in looking at other genes such as another circadian clock gene, called PER3, that in combination with CRY2 and CLOCK levels could indicate other pregnancy complications such a preeclampsia and gestational diabetes. “If I can help one baby make it to full term who wasn’t supposed to, that would make my day,” said Hoffmann. This is an important topic – and if you are a journalist looking to cover this story – then let our experts help. Dr. Hoffmann’s research program is focused on how light changes your well being, motivation, fertility and pregnancy success. She is available to speak with media – simply click on her icon to arrange an interview today. Dr. Hoffmann’s is an expert in neuroendocrinology motivation, fertility and pregnancy success. She is available to speak with media – simply click on her icon to arrange an interview today.

Rishi Sunak kickstarts Help to Grow scheme at Aston Business School

"It was a pleasure to host the chancellor at Aston Business School today. As a small business leader you have to know about all the key business functions and how to optimise them to drive high performance in your business." Paula Whitehouse, Aston Business School Paula Whitehouse (L) & Rishi Sunak (R) The Chancellor of the Exchequer met with Aston University’s deputy vice-chancellor engagement and associate dean enterprise of the College of Business and Social Sciences to launch Help to Grow: Management The scheme will support senior managers of small and medium-sized businesses to boost performance, resilience, and long-term growth The 12-week programme is 90% funded by the Government and participants can complete it alongside full-time work. The Chancellor has called on the leaders of small and medium-sized businesses to sign up to a new programme designed to hone their expertise as he attended one of the first courses in the UK today (August 2). Rishi Sunak joined a class taking part in the government-funded Help to Grow: Management scheme at Aston Business School, Aston University, alongside small business owners, to see first-hand how it is giving them the tools they need to innovate, grow and help drive the recovery from the pandemic. The Chancellor delivered a talk to participants at Aston Business School on the critical role small businesses can play in boosting UK productivity. He then took part in a group activity and led a discussion about their own business models and opportunities for growth. The scheme, which was announced at the March Budget and opened for applications in May, will give 30,000 SMEs access to world-class business expertise on everything from financial management to marketing and is a pivotal part of the government’s Plan for Jobs. Rishi Sunak, the chancellor of the exchequer, said: “Small businesses are key to our innovation and economy and will therefore be an essential part to our recovery from the pandemic, which is why we are levelling up their skills through the Help to Grow schemes. “I want to bring some of the best bits of management training from around the world to help boost productivity here in the UK. “Help to Grow: Management will ensure our brilliant SMEs seize every opportunity to grow, fuelling our Plan for Jobs by boosting productivity in all corners of the UK.” Experts in small business and entrepreneurship from Aston University have played a significant role in developing the programme. Paula Whitehouse, curriculum director for Help to Grow: Management and associate dean enterprise of the College of Business and Social Sciences, said: "It was a pleasure to host the chancellor at Aston Business School today. As a small business leader you have to know about all the key business functions and how to optimise them to drive high performance in your business. “Help to Grow: Management will combine this essential business education with the creation of a like-minded business network and support for the practical application of the learning to ensure businesses get immediate results. “I am excited to be working with Small Business Charter business school colleagues all over the country to roll out the Help to Grow: Management curriculum and ultimately to be introducing many more business leaders from the West Midlands into Aston's vibrant entrepreneurial community." Mark Hart, professor of small business and entrepreneurship at Aston University and associate director of Aston Centre for Growth, said: “The launch of the Government’s Help to Grow: Management programme for SMEs is a welcome addition at a critical time to the range of support available to small business leaders across the UK. “Small firms will drive the recovery as they have always done in previous economic downturns and equipping their leaders with the leadership and management skills from the UK’s leading business schools will ensure that they will build even more resilient, innovative and sustainable businesses capable of responding to the emerging opportunities in their chosen markets. “This is a practical, intensive 12-week programme designed by some of our top academics to provide the skills required to improve the performance and productivity of small firms across all sectors of the economy”. Mark Hart (L) & Rishi Sunak (R) take part in a class at Aston Business School

What does the latest federal ruling mean for DACA? A UConn expert weighs in.

Deferred Action for Childhood Arrivals, more commonly known as DACA, was introduced in 2012, and ithas enabled roughly 828,000 eligible young adults to work, attend school, and live out their lives in the United States, the only country they know as their home, according to the American Immigration Council. DACA is back in news, though, after a federal judge in Texas ruled that the program was unconstitutional, a decision that attorney, scholar, and expert Jon Bauer from the UConn School of Law says is shaky:  The decision in federal court wasn’t a surprise to Jon Bauer, who directs the University of Connecticut Law School’s Asylum and Human Rights Clinic. Because Hanen is known for his conservative judicial philosophy, according to Bauer, the ruling was expected to interfere with DACA in some capacity. But Bauer said the ruling could be overturned. “The reasoning of the decision is very weak, in my opinion. The judge, I think, misconstrued the scope of the Department of Homeland Security's authority to engage in what's called deferred action, which is what the DACA program is,” Bauer said. Connecticut has 3,560 residents who have DACA, as of March 2020, according to the Department of Homeland Security which administers the policy. Current recipients aren’t in immediate danger of losing their status, since the ruling as of now only prevents first time applicants from getting DACA. Bauer said that non-citizens have long been allowed to work with deferred action. While the federal government can conceivably attempt a legislative path to citizenship for DACA recipients, the road ahead to any permanent solution is uncertain due to the divisive nature of the current Congress. July 31, 2021 – Hearst Connecticut Media The fate of DACA is important not just to the individual recipients, but to the immigration system and economy of the United States more broadly.  If you are a journalist looking to know more, then let us help. Jon Bauer is a clinical professor of law and is the director of the UConn School of Law’s Asylum and Human Rights Clinic. He is a go-to expert in the areas of asylum and refugee law, immigration law, employment and housing discrimination, and legal ethics. Professor Bauer is available to speak with media regarding this most recent DACA ruling – simply click on his icon now to arrange an interview today.

Coffee chats: Questions you should ask to network better

Networking is a way of life in Canada and is crucial to finding a role in your field of work. In the pre-COVID era, people usually networked at conferences, events or over in-person coffee chats or informational interviews. Today, due to the pandemic, networking has gone virtual. So, as a newcomer looking to build connections, whether you’re in your home country or Canada, it’s easy and convenient to set up virtual coffee chats or informational interviews with industry professionals. Sites like LinkedIn, Ten Thousand Coffees, Eventbrite and Meetup are excellent starting points for networking. Tip: For more helpful tips and advice to help you optimize your LinkedIn profile, and build your professional network strategically, read Top 10 tips to optimize your LinkedIn profile for job search in Canada and How to write compelling LinkedIn connection request messages. Networking offers many benefits: gain exposure to industry best practices, find a mentor, develop a rapport with an industry professional, find job leads, seek knowledge, etc. and happens in either a group setting (at conferences, events, etc.) or one-on-one meetings (coffee chats). In this article, we’ll elaborate on what a coffee chat entails and how you can prepare for it. You’ll also find some key questions to ask during your meetings to ensure you develop a meaningful connection. Networking offers many benefits: gain exposure to industry best practices, find a mentor, develop a rapport with an industry professional, find job leads, seek knowledge, etc. and happens in either a group setting (at conferences, events, etc.) or one-on-one meetings (coffee chats). In this article, we’ll elaborate on what a coffee chat entails and how you can prepare for it. You’ll also find some key questions to ask during your meetings to ensure you develop a meaningful connection. What is a coffee chat? A coffee chat, also known as an informational interview or coffee interview, is an informal, in-person or virtual meeting with an experienced professional to learn more about a specific company, an industry, or that individual’s career path and role. Coffee chats can also help you gain insights into the local job market and get accustomed to Canadian culture. Resources to help you learn more about coffee chats: How to build your network in Canada: The basics Where to build your network in Canada How to build your network: The coffee interview How to prepare for a coffee chat The key to a successful coffee chat is preparation. Research the person you’re meeting – look at their company website and go over their career path by visiting their LinkedIn profile, jot down some key questions you would like to ask, and bring a notepad and a pen to take notes. It is also recommended to have your elevator pitch ready – this will help you confidently answer the “tell me about yourself” question. If meeting in-person, plan your travel and be sure to get your guests’ phone number as trying to communicate via email in case of an unexpected situation while travelling can be tricky. Tip: If you’re meeting your guest at a coffee shop, offer to buy them a drink of their choice. It is awkward to have your guest pay for the drink if you’ve asked them to take time out of their schedule and meet you. To avoid confusion, you can email or message them prior to the meeting, specifying that you would like to treat them to coffee. What to ask during a coffee chat As you start your conversation, don’t be shy to make small talk – it’s part of Canadian culture. You can chat about the weather or your travel to the meeting location. If it’s a virtual meeting, the pandemic and related topics can be a good ice-breaker. Stay away from sensitive topics such as politics, religion, physical appearance, or age. If you’re ever stuck or feel lost or nervous during a coffee chat, here are some questions that you can ask to keep the conversation alive: 1. How did you get started in your career? I’d love to learn more about what you do and the core components involved. If you’ve done your research, you should have a few points to further personalize this question and make it specific. Listen carefully to the response and ask follow-up questions. Try to find mutual interests, connections, educational or work backgrounds, or locations – this will help you build deeper and more meaningful connections. 2. What does a typical day at [company] look like for you? What do you like most about your job? What’s the most challenging part of your job? These questions let you learn more about your guest’s role. It’s a good opportunity to get insight into how they manage their time and the key responsibilities they cater to. As a follow-up, you can ask questions about their career graph at the company and discuss how they’ve grown. It will help you get an idea of where you’ll need to start if you’re new to the field, how you could progress, and what to expect in a certain role. 3. What do you like most about working at [company]? (Or conversely) What are some less ideal aspects of working at [company]? These are good questions to get candid feedback about the company culture. Based on the responses, you can decide if the organization would be a good fit for you. 4. Are there any meetups or networking events that you would recommend? A valuable way to find out about important meetups, events, and conferences in your industry that you should attend to build your network. 5. What’s the next chapter for you in your career? This question can provide insight into typical career paths for professionals, such as yourself, in your domain. 6. Do you have any advice for someone like me – a newcomer who’s just getting started with their career in Canada? OR what skills do you think are most important for someone interested in a job like yours? Asking this question will help you understand the aspects and skills you should work on, and it will also help with level-setting expectations. 7. Do you have recommendations for anyone else I should talk to or resources I should explore? This is a simple, easy, and organic way to find your next guest for a coffee chat or an informational interview. And it also works well to get a list of websites you should be browsing or newsletters you should subscribe to. 8. Do you know anyone hiring that I should take a look at? Remember that a coffee or informational interview is not an opportunity to ask for a job, so be very careful how you phrase this question. It is OK to let them know that you’re looking out for career opportunities but do not directly ask for a job. Start your career in Canada with confidence! Download Arrive’s free guide on Starting your career in Canada to learn more about navigating a new job market while settling-in. Get information on topics like personal brand building, interview preparation, and accepting job offers that will help you make the most of opportunities. A coffee chat is not meant to be longer than 30 minutes. So pick and choose the questions that are most important to you (estimate five to seven minutes per question), and keep an eye on the time. After your coffee chat, be sure to send a thank you note – it goes on to show that you appreciate them taking the time to meet with you. Great coffee chats are a result of thorough research, preparation, personal enthusiasm, and gratitude – these qualities, combined with the right questions, can help you network effectively and grow your connections! Original article located here, published by Arrive.

10 tips to adapt to life in Canada

As a newcomer experiencing Canada for the first time, there may be some cultural differences you’re not familiar with. Adjusting to a new environment and culture can be difficult if you have no idea what to expect. In this article, we will share a few tips, resources and advice that will help you to better adapt to life in Canada and avoid culture shocks. 1. Be polite – use the words “please,” “sorry,” and “thank you” frequently Canadians are known to be very polite – the words, ‘please,’ ‘sorry,’ ‘thank you,’ ‘may I,’ and ‘excuse me’ are frequently used in social settings and interactions. Being polite is valued and expected, even with strangers. Note that these common courtesies don’t necessarily signal a desire to be friendly; they’re merely a social standard. Fun Fact: Canadians use the word ‘sorry’ so much that in 2009 they had to pass an Apology Act in Ontario. It means that if any Canadian says ‘sorry’ at the time of a crime or incident, it won’t count as an admission of guilt – just an expression of sympathy. Without this, there’d probably be many apologetic Canadians in prison. 2. Be punctual In Canada, punctuality is a sign of respect – everyone does their best to arrive on time for all personal, professional and social engagements. If you’re late, people will worry that something has happened to you or that you have forgotten about your appointment. It may also come across as being disrespectful. If you anticipate reaching late or if you cannot make it, social protocol dictates that you inform the host or meeting organizer about your change in schedule and remember to do this as much in advance as possible. 3. Network as much as you can Canada is an attractive destination for talent from all across the world. Many candidates have relevant qualifications, compelling track records, and winning personalities. This makes Canada diverse and multicultural, with a competitive job market. Tapping into the hidden job market and gathering valuable referrals are just two of the many benefits that networking offers; it also serves as a way to stand out from the competition and get noticed. The hidden job market refers to positions that are filled without the employer advertising them publicly. As much as 65-85 per cent of the jobs are not posted online, and approximately 40 per cent of positions are filled through a referral. This is why building your network in Canada can be very helpful in finding a job. Tip: When reaching out to a connection to ask for a job referral, establish a “warm” connection first. Start by asking your contact to learn more about their career journey through an informational interview and share your learnings and experiences as well. Resources to help you learn more about networking in Canada: How to build your network in Canada: The basics Where to build your network in Canada How to build your network: The coffee interview Coffee chats: Questions you should ask to network better 8 ways to meet new people and grow your network in Canada 4. Reach out to settlement services when you need help Settlement services and agencies exist in Canada to provide free support to newcomers at every step of the newcomer journey. They are available in both pre- and post-arrival and are funded partially or fully by the Canadian government to promote the comfortable integration of newcomers into Canadian society. Settlement services provide support in various areas, including career, housing, healthcare, immigration, education, and more. When you begin using settlement services in Canada, you may be connected with a settlement worker who will work with you one-on-one to support your settlement process. Tip: You can also visit the Immigration, Refugees and Citizenship Canada (IRCC) website to learn about settlement agencies and newcomer centres in your area that offer free newcomer services near you. Accessing settlement services in pre-arrival can fast-track your transition to Canadian life and help you adapt better. See Pre-arrival settlement services for newcomers to Canada for detailed information on various programs that may be available to you in your home country. 5. Familiarize yourself with cultural differences and keep an open mind Canada is a diverse and multicultural nation – people from different countries, all with their unique values, traditions, faith, languages, food and cultures reside here. An important part of adapting to Canadian life is being open to learning about other cultures and making a conscious effort to live in harmony while acknowledging the differences that exist. Having a positive attitude and keeping an open mind is key to this transition. Remember that in Canada, everyone is treated equally and with respect, irrespective of their gender, occupation, race, religion, or sexual orientation. Therefore, you shouldn’t let any stereotypes, biases or prejudices influence your words and actions while interacting with others. Respect personal space and privacy Canadians value their personal space and privacy. It’s best to stay away from discussing topics related to salary, family life, weight, religion, political views, etc. Disruptive behavior such as cutting in line, speaking out of turn, shouting, talking loudly are frowned upon. And remember to always ask permission before using anything that’s not yours. Allergies and sensitivities are common in Canada Allergies are very common in Canada. It is estimated that one in 13 Canadians have at least one food allergy. Most prevalent food allergies include shellfish, tree nuts, peanuts, milk, fish, egg, wheat, sesame, and soy. Hence, before offering food to someone, it is always advisable to check with them for allergies. Some people also have sensitivities. For instance, strong colognes and perfumes aren’t recommended because many people have sensitivities or allergies to strong scents. 6. Volunteer often Volunteering is an integral part of Canadian culture. Children are encouraged to do it, and high school students must complete mandatory volunteer hours. Adults volunteer their time and skills at charities, non-profit organizations, political parties, religious faith organizations, youth groups, and many other places. According to Statistics Canada, in 2013, 44 per cent of the population, aged 15 years and older, participated in some form of volunteer work. Volunteering involves giving personal time freely for the benefit of another person, group, or cause. It can help you – Build and grow your network: During your initial days or months as a newcomer in Canada, you may not know many people. Volunteering offers a forum to meet other like-minded individuals – newcomers and locals alike – and build your social and professional networks. Gain Canadian experience: Volunteering can help you bridge gaps in your work history while you look for a job and is a good way to gain the much-coveted, Canadian experience. Moreover, you can always ask the company you volunteered with to provide reference letters, which can be useful in your job applications. Volunteering also offers the opportunity to learn new skills and brush up on your English or French language skills. Integrate with Canadian society: Besides offering career-specific benefits, volunteering in non-traditional setups such as at your local religious/faith organization, at your child’s school, or at a park in your neighbourhood will help you broaden your social circle and smoothen your transition to Canadian life. To discover the importance of volunteering in Canada, and learn how to find volunteering opportunities, read The benefits of volunteering as a newcomer in Canada. 7. Tipping for services is ingrained in Canadian life Canada, like many other countries, has a prominent tipping culture. Tipping (also called, leaving gratuity) when receiving any services tells the staff how good you thought their service was. It is not mandatory but in certain situations it is customary and expected. Not tipping for services is considered rude. Why tips matter In Canada, service and hospitality industry workers (such as bartenders, servers, hairdressers, drivers, food delivery persons, etc.) are generally paid only minimum wage. Some provinces have a separate (lower) minimum wage for the hospitality industry: the expectation is that tips earned will make up the difference for these workers. Who should you tip It is common to tip when paying for services in the hospitality industry. This includes but isn’t limited to: restaurant wait staff, food or grocery delivery personnel, bartenders, coat check personnel, hotel staff (like, housekeeping, maids, bellhop, valet, and room service), hair stylists, beauticians and masseurs, taxi drivers and ride-share (Uber/Lyft) drivers. Note: You are not expected to tip for counter service (e.g. at coffee shops and cafes – where you place an order over the counter, food trucks, ice cream shops, bakeries, etc.). You’ll often see tip jars at these places. You can tip if you receive good or exceptional service, but it isn’t expected. Tip: Sometimes the tip may be automatically added to the bill; be sure to check that so you don’t tip twice. Read Tipping in Canada: Things to know as a newcomer to learn how to calculate tips and get information on average tips for varied services. 8. Customize your resume and cover letter to the position you’re applying for Merely having a one-page Canadian-style resume and cover letter isn’t enough. You should customize it to suit the job description and requirements of the position you are applying for. Tailor your work experience, skills, and any additional information to the role. Include keywords from the job posting and always start your sentence with relevant action verbs like spearheaded, achieved, managed, trained, etc. Also, remember to craft a compelling summary for your resume. While working on your resume, avoid including very detailed information for each position you have held; you can share relevant details in the interview instead. Recruiters and hiring managers prefer seeing quantified accomplishments on resumes. The ‘CAR’ approach is a good way to help you structure individual sentences: C = what was the Challenge, A = what Action did you take, and R = what the Result was. For free, downloadable resume templates and more valuable tips on creating a stand-out resume and cover letter see, Canadian resume and cover letter: Format, tips, and templates. 9. Familiarize yourself with Canadian slang You may have heard of the famous Canadian phrase ‘eh’ – some locals append it to the end of almost any sentence. Other popular slangs are: Toque = beanie (winter hat) $1 CAD coin = loonie $2 CAD coin = toonie Kilometre = klick or click 6ix = Toronto Timmies = Tim Hortons (chain of coffee shops) Double-double = a coffee with two milks and two sugars; only used at Tim Hortons Mickey = a 375 ml (26 oz) bottle of liquor Two-four = a case of 24 beers Pop = soda, a soft drink, or any flavored carbonated beverage That’s jokes = something is hilarious or funny Darts = cigarettes Mounties = The Royal Canadian Mounted Police (RCMP) Parkade = a multi-story parking lot Washroom = Canadian term for a bathroom or restroom Beavertail = deep-fried dessert pastry resembling a beaver’s tail 10. Familiarize yourself with ice-breakers and small talk It is very common for Canadians to open any conversation/meeting/coffee chat with small talk. So, don’t be shy to initiate small talk – it’s part of Canadian culture. You can chat about the weather, your hobbies, how you spent your weekend, things you do outside of work, food, fitness, your travel to the meeting location, or sports. Avoid sensitive topics such as politics, religion, physical appearance, or age. As you settle in, common courtesy combined with curiosity will enable you to better understand Canadian culture. When in doubt or if you’re confused, it’s a good idea to ask people around you. Patience, understanding and immersion in local culture will help you to learn and adapt faster. Original article located here, published by Arrive.

Breaking - Are you covering Simone Biles' withdrawal from the Olympics? Our experts can help with your stories

It's breaking news that has taken the sports and gymnastics world by storm - Simone Biles who won four golds and one bronze medal at the 2016 Summer Games and is considered the greatest gymnast of all time removed herself from competition Tuesday. After a vault that saw her go flying forward on what’s normally her strongest apparatus, the top gymnast in the world appeared on the sidelines in her warmup gear. The initial reporting from Tokyo cited USA Gymnastics as saying she’d withdrawn due to a “medical issue.” Later, after the Americans had taken home the silver medal, Biles clarified that it wasn’t a physical injury that had made her withdraw — it was her mental state. "Physically, I feel good. I'm in shape," Biles said on NBC's "TODAY" show. "Emotionally, it varies on the time and moment. Coming to the Olympics and being head star isn't an easy feat." July 25 - MSNBC There are a lot of questions about the mental health and the toll stress can take on athletes being asked - and if you are a reporter covering this breaking news event, our experts are here to help. Dan Gould is director of the Institute for the Study of Youth Sports and a professor of kinesiology. His research interests include the stress-athletic performance relationship and the psychological foundations of coaching. Dan is available to speak with media regardig this topic - simply click on his icon now to arrange an interview today.