Gilbert-Jamison Theo
Chief Executive Officer · Performance Solutions by Design, Inc.
Author, Keynote Speaker, Customer Experience Expert, CEO & Founder of Performance Solutions by Design, Inc.
Service Excellence Leadership Accountability Customer Experience Patient Experience
Niko Viramo
CEO · Azalea Hotels & Resorts
Fun. Persuasive. Inspiring.
Leadership Tourism Goals Life Vision
Juan Manuel Benavent
Customer Service & Retail Sales Consultant / Speaker · CV Consulting
Customer Service and Customer Experience Management speaker, trainer and consultant.
Multicultural & Diversity Sales Training and Sales Effectiveness Retail Sales Training Motivating and Inspiring Customer Experience Management
John A Delves
CEO.Owner · Southeastern Training and Development
Turning Ordinary People into Extraordinary Performers.
Getting and Keeping Customers Leadership for Todays Workforce. Change the Only Constant Effective Leadership for Today Inspirational and Uplifting
Carsten K. Rath
Keynote Speaker · CKR Service Excellence Akademie
Keynote Speaker, Service Excellence Expert, Founder & CEO bei LH&E Lifestyle Hospitality & Entertainment Management AG
Service Leadership Branding
Robert Cole
Founder · RockCheetah LLC
Founder, RockCheetah
Online Travel Hotel Marketing Travel Technology
Ivan Hernandez
EMEIA Digital & Emerging Tech Community Leader · EY
Former Flying Trapeze Artist turned Change Catalyst. Speaker on IoT, Customer Experience, Digital Transformation, Business Development.
Digital Transformation Customer Experience Experience Design Internet of Things IoT & Mobility
Stan Phelps
Chief Measurement Officer · 9INCH marketing
Makes Brands Remark-able
Customer Service Customer Experience Word of Mouth Marketing Strategy Differentiation
Mark Sonder, MM, CSEP
Chief Entertainment Officer, SVP Entertainment/Programs, VP Entertainment · Mark Sonder Productions, Inc.
So You Want to Be a Rock 'n' Roll Star: Unleash Your Inner Rock Star!
Talent Management Event Production Event Management Contract Negotiations Entertainment Booking
Bryan Segal
Senior Vice President · comScore
Segal brings over 20 years of business development, operational acumen, and client relationship expertise to his role at comScore.
Strategic Planning Market Research Business Development Media and Technology Digital Media
Dimitrios Buhalis
Professor and Leader of eTourism Lab · Bournemouth University
Experienced, dynamic speaker that connects Tourism/Travel - Technology/Social Media and Management and Marketing ss
Etourism Social Media and Strategy Trends Tourism Travel
David Ciccarelli
Chief Executive Officer · Voices
David Ciccarelli is the CEO and founder of Lake
Corporate Culture Start Up Start Up Business Start Up Companies Product
Jack Yu, MD
Pediatric Plastic Surgery · Augusta University
Dr. Yu is director of the Craniofacial Center at Children's Hospital of Georgia, where he has repaired cleft palates for more than 20 years.
Plastic and Reconstructive Surgery Pediatrics Pediatric Plastic Surgery Craniofacial Surgery Cleft Lip/Palette
Bridget Ryan, MSN, RN, CCRN
Nurse Manager of Neonatal Intensive Care Unit · ChristianaCare
Bridget Ryan is the nurse manager of ChristianaCare’s Neonatal Intensive Care Unit.
Nursing
Oscar (Hengxuan) Chi
Assistant Professor · University of Florida
Oscar (Hengxuan) Chi studies the impact of technology, especially AI, on the delivery of services in hospitality and tourism.
Well-being and Sustainability AI in event services AI in hospitality Artificial Intelligence AI in tourism
Thomas D. Roper, Ph.D.
Director, Pharmaceutical Engineering| Engineering Foundation Professor, Department of Chemical and Life Science Engineering · VCU College of Engineering
Dr. Roper specializes in efforts to bring engineering and science closer to patients who utilize medicines via novel technologies.
Metabolic Engineering and Biocatalysis 3D Printing of Dose Forms Long Acting Therapy Development Nanomaterials and Particle Sciences Continuous Chemical Reaction Engineering
Nash Moawad
Professor/Chief · University of Florida
Dr. Nash Moawad is an expert surgeon with clinical interests in endometriosis, hysterectomy, robotic surgery and uterine fibroids.
Uterine Fibroids Complex Hysteroscopic Surgery Ovarian Masses Robotic Surgery Laparoscopy
Judith Giesberg, PhD
Professor of History; Robert M. Birmingham Chair in the Humanities | College of Liberal Arts and Sciences · Villanova University
Judith Giesberg, PhD, is an expert on the history of women and gender in the U.S. Civil War.
Caroline LeCount Census Slavery U.S. Civil War Women's History
Michael Jaffee
Professor/Chair · University of Florida
Dr. Michael Jaffee is board-certified in neurology, psychiatry, sleep medicine, and brain injury medicine.
Alzheimer Disease Sleep Disorders Concussion Dementia Traumatic Brain Injury
Andrea Paras
Assistant Professor, Department of Political Science · University of Guelph
Professor Andrea Paras specialises in the ethics of international humanitarianism, with a special interest in religion and politics.
Humanitarian Assistance Human Rights International Development International Affairs Religion Politics & Culture