John A Delves

CEO.Owner · Southeastern Training and Development

Turning Ordinary People into Extraordinary Performers.

Getting and Keeping Customers Leadership for Todays Workforce. Change the Only Constant Effective Leadership for Today Inspirational and Uplifting

Carsten K. Rath

Keynote Speaker · CKR Service Excellence Akademie

Keynote Speaker, Service Excellence Expert, Founder & CEO bei LH&E Lifestyle Hospitality & Entertainment Management AG

Service Leadership Branding

Robert Cole

Founder · RockCheetah LLC

Founder, RockCheetah

Online Travel Hotel Marketing Travel Technology

Ivan Hernandez

EMEIA Digital & Emerging Tech Community Leader · EY

Former Flying Trapeze Artist turned Change Catalyst. Speaker on IoT, Customer Experience, Digital Transformation, Business Development.

Digital Transformation Customer Experience Experience Design Internet of Things IoT & Mobility

Stan Phelps

Chief Measurement Officer · 9INCH marketing

Makes Brands Remark-able

Customer Service Customer Experience Word of Mouth Marketing Strategy Differentiation

Mark Sonder, MM, CSEP

Chief Entertainment Officer, SVP Entertainment/Programs, VP Entertainment · Mark Sonder Productions, Inc.

So You Want to Be a Rock 'n' Roll Star: Unleash Your Inner Rock Star!

Talent Management Event Production Event Management Contract Negotiations Entertainment Booking

Bryan Segal

Senior Vice President · comScore

Segal brings over 20 years of business development, operational acumen, and client relationship expertise to his role at comScore.

Strategic Planning Market Research Business Development Media and Technology Digital Media

Dimitrios Buhalis

Professor and Leader of eTourism Lab · Bournemouth University

Experienced, dynamic speaker that connects Tourism/Travel - Technology/Social Media and Management and Marketing ss

Etourism Social Media and Strategy Trends Tourism Travel

David Ciccarelli

Chief Executive Officer · Voices

David Ciccarelli is the CEO and founder of Lake

Corporate Culture Start Up Start Up Business Start Up Companies Product

Joey McGirr

Master of Ceremonies · You Media Lab

Helping ordinary communicators become extraordinary

Community Management Online Marketing Online Community Management

James Metcalfe

REALTOR® BROKER · OurHomeToronto.com / Royal LePage RES Ltd., Johnston & Daniel Div. Brokerage

James is a very Successful Corporate and Entrepreneurial Marketer. His systems based initiatives provide a wealth of practical applications.

Working Smarter Not Harder Learning Gratitude Blessings and Grace

Greg Greenawalt

Owner, Chief Marketing Officer, Author · Destination Concepts LLC

Experienced speaker and presenter that helps people to become famliar with why Charlotte NC is a great place to work,live and play

Charlotte North Carolina

Theresa Syer

Founding Partner, Professional Speaker · Syer Hospitality Group Inc.

Theresa Syer is one of today's most influential voices on Creating Renowned Customer Experiences. As a Professional Speaker she inspires and

Service Loyalty Maximizing Your Networking Skills

Don Thorpe

Customer Experience Expert · Shared Experience Consulting

Business Development Consultant/Customer Experience Expert

The Stripes of Leadership On Purpose Customer Experience

Manfred Ritschard

speaker, trainer, moderator · Manfred Ritschard & Partner LLC

Excellence in Service Quality and Sales - professionalism and friendliness can be managed!

Holly Zoba

Senior Vice President of Sales - Hospitality · Signature Worldwide

Hope you like music because customers will be singing your praises after Signature Worldwide's SVP of Hospitality Sales sets up the training

Reputation Management Poor Customer Communication Customer Interactions Social Media and the Sales Person Optimizing Learning Through Distance Training Programs

Timothy O'Neil-Dunne

Managing Partner · T2Impact Ltd

Deep Subject Matter Expert on Aviation Travel and Tourism

Strategy - Macro Economic Trends in At&t Distribution Social Media

Garrison Wynn

Owner at Wynn Solutions · Garrison Wynn, CPS

Motivational Keynote Speaker & Best Selling Author

Communication Customer Service Leadership Sales Sales Management

Robert Garry

Professor · Tulane University

Dr. Garry has published over 100 papers in the area of retrovirology

COVID-19 Pathology Lassa Fever Molecular Mechanisms of Viral Pathogenesis Ebola

Peter Gulick, DO FACP, FIDSA, FACOI

Professor of Medicine · Michigan State University

Take care of HIV/AIDS patients as well as Hepatitis C, B patients at 3 sites in Michigan

Hepatitis C Hiv/Aids Hepatitis B