Gilbert-Jamison Theo

Chief Executive Officer · Performance Solutions by Design, Inc.

Author, Keynote Speaker, Customer Experience Expert, CEO & Founder of Performance Solutions by Design, Inc.

Service Excellence Leadership Accountability Customer Experience Patient Experience

Niko Viramo

CEO · Azalea Hotels & Resorts

Fun. Persuasive. Inspiring.

Leadership Tourism Goals Life Vision

Juan Manuel Benavent

Customer Service & Retail Sales Consultant / Speaker · CV Consulting

Customer Service and Customer Experience Management speaker, trainer and consultant.

Multicultural & Diversity Sales Training and Sales Effectiveness Retail Sales Training Motivating and Inspiring Customer Experience Management

John A Delves

CEO.Owner · Southeastern Training and Development

Turning Ordinary People into Extraordinary Performers.

Getting and Keeping Customers Leadership for Todays Workforce. Change the Only Constant Effective Leadership for Today Inspirational and Uplifting

Carsten K. Rath

Keynote Speaker · CKR Service Excellence Akademie

Keynote Speaker, Service Excellence Expert, Founder & CEO bei LH&E Lifestyle Hospitality & Entertainment Management AG

Service Leadership Branding

Robert Cole

Founder · RockCheetah LLC

Founder, RockCheetah

Online Travel Hotel Marketing Travel Technology

Ivan Hernandez

EMEIA Digital & Emerging Tech Community Leader · EY

Former Flying Trapeze Artist turned Change Catalyst. Speaker on IoT, Customer Experience, Digital Transformation, Business Development.

Digital Transformation Customer Experience Experience Design Internet of Things IoT & Mobility

Stan Phelps

Chief Measurement Officer · 9INCH marketing

Makes Brands Remark-able

Customer Service Customer Experience Word of Mouth Marketing Strategy Differentiation

Mark Sonder, MM, CSEP

Chief Entertainment Officer, SVP Entertainment/Programs, VP Entertainment · Mark Sonder Productions, Inc.

So You Want to Be a Rock 'n' Roll Star: Unleash Your Inner Rock Star!

Talent Management Event Production Event Management Contract Negotiations Entertainment Booking

Bryan Segal

Senior Vice President · comScore

Segal brings over 20 years of business development, operational acumen, and client relationship expertise to his role at comScore.

Strategic Planning Market Research Business Development Media and Technology Digital Media

Dimitrios Buhalis

Professor and Leader of eTourism Lab · Bournemouth University

Experienced, dynamic speaker that connects Tourism/Travel - Technology/Social Media and Management and Marketing ss

Etourism Social Media and Strategy Trends Tourism Travel

David Ciccarelli

Chief Executive Officer · Voices

David Ciccarelli is the CEO and founder of Lake

Corporate Culture Start Up Start Up Business Start Up Companies Product

Peter Gulick, DO FACP, FIDSA, FACOI

Professor of Medicine · Michigan State University

Take care of HIV/AIDS patients as well as Hepatitis C, B patients at 3 sites in Michigan

Hepatitis C Hiv/Aids Hepatitis B

Robert Garry

Professor · Tulane University

Dr. Garry has published over 100 papers in the area of retrovirology

COVID-19 Pathology Lassa Fever Molecular Mechanisms of Viral Pathogenesis Ebola

Oscar (Hengxuan) Chi

Assistant Professor · University of Florida

Oscar (Hengxuan) Chi studies the impact of technology, especially AI, on the delivery of services in hospitality and tourism.

Well-being and Sustainability AI in event services AI in hospitality Artificial Intelligence AI in tourism

Diego Bufquin, PhD

Professor of Practice and Director of Hospitality Certificate · Tulane University

Diego Bufquin is an expert in Hotel Management, Restaurant Management, Consumer Behavior, Organizational Behavior and Social Psychology.

Hospitality and Tourism Hotel Management Restaurant Management Consumer Behavior Organizational Behavior

Judith Giesberg, PhD

Professor of History; Robert M. Birmingham Chair in the Humanities | College of Liberal Arts and Sciences · Villanova University

Judith Giesberg, PhD, is an expert on the history of women and gender in the U.S. Civil War.

Caroline LeCount Census Slavery U.S. Civil War Women's History

Joey McGirr

Master of Ceremonies · You Media Lab

Helping ordinary communicators become extraordinary

Community Management Online Marketing Online Community Management

James Metcalfe

REALTOR® BROKER · OurHomeToronto.com / Royal LePage RES Ltd., Johnston & Daniel Div. Brokerage

James is a very Successful Corporate and Entrepreneurial Marketer. His systems based initiatives provide a wealth of practical applications.

Working Smarter Not Harder Learning Gratitude Blessings and Grace

Greg Greenawalt

Owner, Chief Marketing Officer, Author · Destination Concepts LLC

Experienced speaker and presenter that helps people to become famliar with why Charlotte NC is a great place to work,live and play

Charlotte North Carolina