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It may be the most wonderful time of the year, but for those delivering packages to houses and homes across America this holiday season it’s also the busiest one. In fact, it’s expected that Amazon alone will ship close to 300 million packages for Christmas. Customers want their purchases quicker and cheaper and it’s changing how the landscape works. It's estimated that free shipping will cost Amazon more than a billion dollars this quarter alone. This explains why shippers are looking at some radical new technologies to cut the cost of the last mile – and this is not just limited to the retail shopping industry. “Technology-driven innovations such as delivery drones or driverless vehicles not only facilitate last-mile delivery, they help with the inclusion of new sets of “customers, especially those in remote locations or rural areas with poor infrastructure, says Morvarid Rahmani, assistant professor of Operations Management at Scheller College of Business at Georgia Institute of Technology. For instance, companies like UPS, CVS, and WakeMed are exploring the idea of drugs and other health-related items being delivered by drones. In a first, collaboration between the FAA and UPS partner Matternet made deliveries from a CVS pharmacy in Cary, North Carolina as well a customer’s retirement community in November. Rahmani thinks this type of delivery shows promise. “Using drones to deliver medical packages can give rural communities access to products and medical supplies, which they would not be able to access otherwise. This delivery model is a way of incorporating social concerns and conditions of underserved populations into business practices. Using drones to deliver medial packages is a great example of collaboration between a governmental agency and for-profit companies, which is toward the dual goals of promoting efficiency and inclusion,” she notes. So, while most consumers are coming to terms with drone technology as a means for the Amazons of the world to replace it’s fleet of trucks, many customers are seeing the future of receiving essential, potentially life-saving drugs to their doorstep. “These technologies enable inclusive retailing and distribution for large (excluded) communities all over the world, says Rahmani. “Successful implementation of inclusive business practices requires collaboration of for-profit firms with the public sector, civil society organizations, and communities”.CBS News - December 15, 2019 Morvarid Rahmani is an Assistant Professor of Operations Management at Scheller College of Business at Georgia Tech. She is an expert in the areas of research is on collaboration in work processes such as new product development, management/IT consulting, and education. Dr. Rahmani is available to speak with media regarding this topic – simple click on her icon to arrange an interview. About Scheller College of Business The Georgia Tech Scheller College of Business is located in a state-of-the-art building in Georgia Tech’s vibrant Technology Square, the core of the Atlanta’s high-tech business community. The College offers an internationally recognized business education, including full-time, evening, and executive MBA options as well as undergraduate and Ph.D. degrees, to approximately 2,000 degree-seeking students each year. Scheller College collaborates across Georgia Tech to offer joint MS degrees in quantitative and computational finance and business analytics. Custom and open enrollment programs for executives and professionals are offered through the Huang Executive Education Center, located within the College. Interdisciplinary centers for teaching and research within the College enrich the educational experience, the campus and the community by providing a direct connection with the real world. They fuel collaborative teaching and research in some of the most relevant areas in business today: leadership, innovation, sustainability, the global enterprise, and business ethics. For more information, contact media@scheller.gatech.edu
At first glance, it just seems like an obvious next step as online retail and same day delivery are pushing forward at lightening speeds. But recently, companies like UPS, CVS and WakeMed are exploring the idea of drugs and other health related items being delivered by drone. An M2 drone developed by UPS partner Matternet made the deliveries. The drone flew autonomously but was monitored by a remote operator who could intervene if needed. In each case, it hovered about 20 feet above the delivery destination and lowered its package to the ground using a winch and cable. The deliveries mark an expansion of UPS' partnership with Matternet, established in March to deliver medical samples using unmanned drones at WakeMed's flagship hospital and campus in Raleigh, North Carolina. The partnership has logged more than 1,500 drone deliveries at WakeMed so far. UPS subsidiary UPS Flight Forward (UPSFF) plans to build out its ground infrastructure to expand to other industries. "UPS is exploring and developing drone delivery in various industries, including some that need drone delivery to homes," said company spokesperson Kyle Peterson. The residential deliveries also represent an expansion of UPS' partnership with CVS. UPS began setting up package pickup and return locations in CVS stores nationwide this summer. The two are collaborating to develop drone delivery options, and UPS plans to expand drone deliveries beyond healthcare facilities. November 08 - TechNewsWorld https://www.technewsworld.com/story/86342.html It’s fast, and convenient – but is it right? Morvarid Rahmani has these findings that relate to the newest drone capabilities and approval to move forward from the FAA: It is exciting to hear about the FAA approval of using drones for delivering medical packages. Using drones to deliver medical packages can give rural communities access to products and medical supplies, which they would not be able to access otherwise. This delivery model is a way of incorporating social concerns and conditions of underserved populations into business practices. ·Successful implementation of inclusive business practices requires collaboration of for-profit firms with the public sector, civil society organizations, and communities. Using drones to deliver medial packages is a great example of collaboration between a governmental agency and for-profit companies, which is toward the dual goals of promoting efficiency and inclusion. Technology-driven innovations such as delivery drones or driverless vehicles not only facilitate last-mile delivery, they help with the inclusion of new sets of “customers”, especially those in remote locations or rural areas with poor infrastructure. Delivery drones are results of “technology push,” i.e., the solution came prior to the identification of the problem. These technologies enable inclusive retailing and distribution for large (excluded) communities all over the world. We know other retail giants (Amazon, Walmart, etc.) are going to use drones in the future but are they eyeing this option too or do they already have a plan ready? Do the risks outweigh the reward when it comes to safety and ensuring the proper prescription reaches the right patient? Is there enough oversight to ensure that criminal elements or corruption are kept at bay? Who is liable for the delivery? Or, is this just part of our evolving world that is coming and that it needs to be regulated by accepted? There are a lot of questions about the technological advancement of drones in supply chain – if you are a journalist covering this topic – let us help with your coverage. Morvarid Rahmani is an Assistant Professor of Operations Management at Scheller College of Business at Georgia Tech. She is an expert in the areas of research is on collaboration in work processes such as new product development, management/IT consulting, and education. Dr. Rahmani is available to speak with media regarding this topic – simple click on her icon to arrange an interview.
Cybersecurity expert aims to protect the power grid by hacking would-be hackers
For hackers, the U.S. energy grid is a treasure trove of classified information with vast potential for profit and mayhem. To be effective, the power grid’s protection system has to be a bit like a hacker: highly intelligent, agile and able to learn rapidly. Milos Manic, Ph.D., professor of computer science and director of VCU’s Cybersecurity Center, along with colleagues at the Idaho National Laboratory (INL), has developed a protection system that improves its own effectiveness as it watches and learns from those trying to break into the grid. The team’s Autonomic Intelligent Cyber Sensor (AICS) received an R&D 100 Award for 2018, a worldwide recognition of the year’s most promising inventions and innovations. “An underground war of many years” Manic calls foreign state actors’ ongoing attempts to infiltrate the power grid — and efforts to thwart them — “an underground war of many years.” These criminals aim to enter critical infrastructures such as energy systems to disrupt or compromise codes, screens login information and other assets for future attacks. The nightmare result would be an infrastructure shutdown in multiple locations, a so-called “Black Sky” event that would erase bank accounts, disable cell phones and devastate the economy. In that scenario, engineers would have less than 72 hours to restore the grid before batteries, food supplies, medicine and water run out. With high stakes and increasingly sophisticated attackers, artificial intelligence and machine learning are key to respond to the challenges of protecting the grid’s interconnected systems, according to Manic. “Hackers are much smarter than in the past. They don’t necessarily look at one particular component of the system,” Manic said. “Often they can fool the system by taking control of the behavior of two different components to mask their attack on a third.” A nervous system for the power grid Using artificial intelligence algorithms, AICS can look holistically at an array of interconnected systems including the electrical grid and adapt continually as attacks are attempted. It is inspired by the body’s autonomic nervous system, the largely unconscious functions that govern breathing, circulation and fight-or-flight responses. Once installed, AICS acts as a similar “nervous system” for a power grid, silently monitoring all of its components for unusual activity — and learning to spot threats that were unknown when it was first installed. To “hack” the hacker, AICS often deploys honeypots, shadow systems that appear to be legitimate parts of the grid but that actually divert, trap and quarantine malicious actors. These honeypots allow asset owners to gather information that can help identify both a threat and a potentially compromised system. “Honeypots can make a hacker think he has broken into a real system,” Manic said. “But if the hacker sees that the ‘system’ is not adequately responding, he knows it’s a honeypot.” For this reason, the system’s honeypots are also intelligently updating themselves. Manic developed AICS with his INL colleagues Todd Vollmer, Ph.D., and Craig Rieger, Ph.D. Vollmer was Manic’s Ph.D. student at the University of Idaho. The AICS team formed eight years ago, and Manic continued to work on the project when he came to VCU in 2014. He holds a joint appointment with INL.
MEDIA RELEASE: Eglinton Avenue East voted Ontario’s Worst Road
The votes are in and the CAA Worst Road for 2019 is Eglinton Avenue East in Toronto. Taking the second and third place spots are Riverdale Drive, in the community of Washago (north of Orillia) and Dufferin Street in Toronto. Toronto’s Eglinton Avenue East is currently undergoing one of the largest transit expansions in North America, which has significantly impacted road conditions during construction. Voters cited crumbling pavement, potholes, traffic congestion and poor road signage as the main reasons for concern. With Eglinton Avenue West appearing on the Top 10 list last year, the entirety of this road appears to be of concern. “While the condition of Eglinton Avenue is of concern to the public, many of the challenges for all road users will hopefully be resolved with the completion of the Eglinton Crosstown project,” says Raymond Chan, government relations, CAA South Central Ontario. “The gridlock and congestion that many motorists are currently experiencing should ease as construction winds down, repairs to the road are made and as more people choose new transit options.” Two notable changes in the list over the past year are; Duckworth Street in Barrie dropping off the Ontario Top 10 list and Hamilton’s Burlington Street East dropping from first to sixth place. “Those campaign success stories are because governments are prioritizing infrastructure through multi-year capital investments,” added Chan. “CAA will continue to advocate for longer-term dedicated infrastructure funding to help municipalities prepare, plan, budget and execute on repair backlogs and capital projects.” In Ontario, 53 per cent of municipalities saw roads in their community nominated. Drivers accounted for over three-quarters of the votes cast, while roughly 12 per cent of votes were from cyclists and a further 12 per cent from pedestrians. The primary reason for selecting their road: 85 per cent cited potholes or crumbling pavement, and 6 per cent chose congestion as their biggest concern. Ontario’s Top 10 list is verified by the Ontario Road Builders’ Association (ORBA). “ORBA is pleased to partner with CAA on the 2019 Worst Roads Campaign. Using a technical checklist, ORBA members inspected and verified the condition of the identified roads across Ontario. This effort enabled ORBA and CAA to collect information as to why the road was chosen and to validate the issues raised," said Andrew Hurd, ORBA. Ontario’s Top 10 Worst Roads for 2019 Eglinton Avenue East, Toronto Riverdale Drive, Washago Dufferin Street, Toronto County Road 49, Prince Edward Barton Street East, Hamilton Burlington Street East, Hamilton Avondale Road, Belleville Sheppard Avenue East, Toronto Carnegie Beach Road, Scugog Bathurst Street, Toronto Worst Roads by Region Central – Riverdale Drive (Washago) Eastern – County Road 49 (Prince Edward) Halton-Peel-York-Durham – Carnegie Beach Road (Scugog) Niagara – McLeod Road (Niagara Falls) North - Regent Street (Greater Sudbury) South West – Plank Road (Sarnia) Western – Wharncliffe Road South (London) The CAA Worst Roads campaign is a platform for Ontarians to make roads safer by helping municipal and provincial governments understand what roadway improvements are important to citizens, and where they need to be made. For the full list of 2019 Worst Roads, please visit caaworstroads.com
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Modern times call for modern solutions. In these days of digital transformation – the new trenches of warfare are dug in cyberspace. In fact, just recently NATO ran a four-day drill where the exercise simulated a cyber attack on a country’s infrastructure and election process. Cyber-warfare is the new reality across the globe. It’s with these advancements that the Georgia Southern University Center for Applied Cyber Education (CACE) signed an Education Partnership Agreement (EPA) with the 688th Cyberspace Wing (688 CW). “As of now, we are the only academic organization in the country that has a direct EPA with the 688 CW,” said CACE Executive Director Scott Scheidt. “The collaboration supports research and development activities for Georgia Southern faculty and students across multiple disciplines, allowing them access to defense laboratory projects that would not otherwise be available in an educational environment.” Are you interested in cyber-warfare or covering this topic? Do you need to know more? Just how vulnerable is America? What are the likely targets? And who are the actual likely perpetrators? There’s still a lot to learn about this topic and that’s where an #expert from Georgia Southern University can help with your coverage. Scott Scheidt is the executive director of the Center for Applied Cyber Education at Georgia Southern University. He is an expert in cyber security and cyber workforce development. Scott is available to speak with media regarding this topic – simply click on his icon to arrange an interview.
Is it Time to Rethink Digital Transformation? Join our experts May 02 to Find Out!
Organizations are rethinking digital transformation. After some high-profile failures, innovation being treated as a sideshow, and elusive ROIs, organizations are reshaping their digital visions and their tactics for getting there. With greater clarity about what the future enterprise will look like and what it will take to compete in redefined industries, companies are pivoting away from digital for the sake of innovation to digital for the sake of the business. Join us and catch Dave Pearson, Research Director and Team Lead for IDC Canada's Infrastructure Solutions Research Group presenting: ‘The New Infrastructure Data World ’ at IDC Directions 2019 in Toronto on May 02. Data growth and capacity concerns continue to the be the number one stress on data centers in Canada. At the same time, IT is expected to support Digital Transformation (DX) and new business initiatives at nearline speed. What will your next generation of infrastructure need to look like to support the variety of workloads, applications, and data sources your organization requires, from core to cloud to edge? Find out in Dave's breakout session at IDC Directions in Toronto Location St. James Cathedral Centre: Snell Hall 65 Church Street | Toronto Date May 2, 2019 Time 8:00 AM - 8:30 AM - Registration & Networking Breakfast 8:30 AM - 3:30 PM Conference Program Register Today before it's too late! If you're a member of the media and would like to attend this event, please contact Cristina Santander at csantander@idc.com
A study conducted ahead of CAA’s Worst Roads campaign underscores how Ontarians feel about the state of their roads. Seventy-one per cent of those surveyed say they are concerned about the condition of roads, while 60 per cent of respondents don’t believe that roads are being repaired in a timely manner. The data reinforces the campaign’s importance, says Raymond Chan, government relations specialist for CAA South Central Ontario (CAA SCO). “The simple act of participating in the CAA Worst Roads campaign can help various levels of government understand what roadway improvements are top of mind for road users, and where improvements could be prioritized.” The study also found that while most regularly see roads in need of repair, 67 per cent of respondents stated they took no action to get them repaired. The CAA Worst Roads campaign is designed to be an easy forum for Ontarians to engage and take action on issues that impact them. “We want to know what roads are seen as pain points for Ontarians. Whether the issue is congestion, potholes, road signage or challenges around pedestrian and cycling safety, CAA wants to hear from you," says Chan. Investing in infrastructure improvements, including the proper maintenance of roads and bridges, is important to the vitality of local communities. CAA continues to advocate for longer-term dedicated infrastructure funding to help municipalities prepare, plan, budget and execute on repair backlogs and capital projects. Repaving and repair work has been completed on many of the roads that have appeared on Ontario’s CAA Worst Roads list. Some examples include: Burlington St. E., Hamilton This Hamilton road has appeared on the annual list since 2008. It received the dubious honour of Ontario's Worst Road in both 2017 and 2018, thanks in part to potholes and crumbling pavement. A total of $3.3 million has been allocated to resurface and replace the lower part of Burlington St. E. with fresh pavement in 2018/2019. Duckworth St., Barrie This Barrie roadway claimed the third spot in the 2018 campaign. The first phase of a $10.3M reconstruction of Duckworth St. began last fall and the second phase will begin this spring. Improvements of Duckworth St. between Melrose Ave. and Bell Farm Rd. are planned for completion in 2020. Dufferin St., Toronto Topping the list from 2012 to 2014, Toronto’s Dufferin St. has continued to appear on the Top 10 list of Ontario’s Worst Roads. As part of the City of Toronto’s Capital Works Program, Dufferin St. from Dundas St. W. to Bloor St. W. was repaved and sections of damaged curb and sidewalk were replaced. CAA SCO is calling on Ontarians to vote for their Worst Road today and join the community of drivers, cyclists and pedestrians committed to improving Ontario’s roads. Nominations for CAA’s Worst Roads can be cast at caaworstroads.com until April 26. To encourage participants to act on their concerns, they will be entered into a grand prize draw to win free gas for a year, or one of 10 secondary prizes. Once voting closes, CAA will compile a list of the 10 worst roads in Ontario, along with the worst roads in regions across the province. The regional top five lists will help shine further light on the state of local roads in municipalities across Ontario. CAA will present the list of 2019 Worst Roads to local and provincial officials to help inform future funding and planning decisions. About the Survey This study was conducted online by Campaign Research between February 15-20, 2019 among a sample of 1,515 Ontario residents who were 18 years of age or older. A probability sample of this size would have a margin of error of +-2.5% 19 times out of 20. About CAA South Central As a leader and advocate for road safety and mobility, CAA South Central Ontario is a not-for-profit auto club which represents the interests of 2 million members. For over a century, CAA has collaborated with communities, police services and government to help keep drivers and their families safe while travelling on our roads.
Top 9 ROI Metrics for Expertise Marketing
When it comes to digital marketing, organizations are looking for data-driven solutions that are proven to support their bottom line. Here are 9 families of quantitative and qualitative metrics that will help you measure and track the success of your organization’s Expertise Marketing. (Taken from Chapter 5 of Expertise Marketing Whitepaper: Next Wave in Digital Strategy) REPUTATION Move Brand Metrics - Position research, client work, thought leadership perspectives and achievements in the context of relevant topics in the news. MARKET AWARENESS Move Search Metrics - Boost search-engine rankings and increase overall breath of search results. LEAD GENERATION Grow Inbound Leads - Increase the number of direct lead inquiries from the following audiences: Customers | Students | Patients | Donors | Patients | Media | Recruits | Conferences | Partners | Alumni | & More... AUDIENCE ENGAGEMENT Drive Engagement Metrics - A single familiar digital touchpoint provides access to all content marketing assets and encourages enhanced content browsing. Download our Free Whitepaper Expertise Marketing: The Next Wave in Digital Strategy TALENT DEVELOPMENT Boost People Performance - Better engage stakeholders, researchers & subject-matter experts in the development and distribution of content. INTERNAL COLLABORATION Improve Teamwork & Internal Efficiency - Better coordinate the knowledge and resources across internal communications teams and other departments as they engage experts. Provide a faster, more efficient way to generate content for breaking news and events. CONTENT CONTRIBUTION Expand Reach - Increase the size of the organization’s digital footprint by aggregating more content and distributing it contextually to multiple websites and third-party databases. EFFICIENCY Deliver More with Less - Help employees get their jobs done faster and more efficiently. Enable them to find information faster, speed up internal processes and foster collaboration among people in multiple locations. LEVERAGE CURRENT & FUTURE INFRASTRUCTURE Extract More Value From Existing Investments - Properly integrated, new technology investments should integrate seamlessly to leverage existing/proposed infrastructure such as content management systems (CMS). What’s most important to you? Get in touch with Deanne and start the conversation about how ExpertFile can begin moving that dial within 6 weeks. Get Your Copy and Get Started Expertise Marketing: The Next Wave in Digital Strategy About ExpertFile ExpertFile is the world’s first Expertise Marketing Platform that helps organizations solve the challenge of creating, managing and amplifying expert content. Our software platform and services help you showcase your people and their insights to the audiences that matter across a range of channels including distribution through the Associated Press to over 15,000 newsrooms. Learn more about ExpertFile.
U.S. economy to remain strong through most of 2019, with output averaging 3 percent
Higher than expected economic growth in 2018 should continue into next year, with U.S. output averaging 3 percent and continued strong gains in domestic job growth. Indiana will continue to outperform the nation, with output growing at a rate of 3.2 percent, according to a forecast presented today by Indiana University's Kelley School of Business. A year ago, members of Kelley's Indiana Business Outlook Tour panel predicted that U.S. gross domestic product would grow by 2.6 percent this year and about 3 percent if tax reform were enacted. Indiana was forecast to see growth of 2.8 percent. Friday's release of GDP data for the third quarter supports their view that 2018 should end up with output growth above those levels. "The tax cut has produced an acceleration in the U.S. economy during 2018 to well above the new normal status quo of 2 percent growth," said Bill Witte, associate professor emeritus of economics at IU. "We expect output growth in 2019 to average 3 percent, but with deceleration as the year proceeds. By this time next year, quarterly growth will be heading toward equilibrium growth at a little below 2.5 percent." The story in Indiana and the greater Indianapolis area is very similar. "The state economy appears poised to see its strongest growth in the first quarter of 2019, after which growth rates are expected to slow but remain strong through the end of the year," said Ryan Brewer, associate professor of finance at Indiana University-Purdue University Columbus and author of the panel's Indiana forecast. "It is most likely Indiana will continue to experience growth across the board -- in jobs, numbers of establishments, income levels, wages as well as gross state product." The Kelley School released its forecast this morning at the Indianapolis Artsgarden and will present it again at 11 a.m. today in Bloomington. The Business Outlook Tour panel also will present national, state and local economic forecasts in eight other cities across the state through Nov. 28. The national labor market has exceeded expectations for two years now. A year ago, the panel felt the U.S. economy would create jobs at a monthly rate of about 175,000 and that the unemployment rate would fall to 4 percent. Instead, monthly job creation through September has averaged nearly 200,000, and the jobless rate has fallen to 3.7 percent. These job creation trends are expected to continue into 2019, with average monthly job gains of 200,000, and the participation rate -- which measures the percentage of the U.S. population that was employed or looking for a job -- remaining flat. "The labor market will be increasingly tight," Witte said. "The unemployment rate could decline a little, but firms unable to find workers will remain an important theme." Risks to the forecast include the effects of political uncertainty, further trade disputes and economic concerns being felt in other parts of the world, including China and Europe. The panel also expressed reservations about the impact of further Federal Reserve interest rate hikes. They expect the federal funds rate to rise above 3 percent by the end of 2019. Kyle Anderson, clinical assistant professor of business economics and author of the forecast for an 11-county area that includes Indianapolis, Carmel and Anderson, said the region is at full employment, and continued job growth will ensure it stays there. Economic growth in the area will average about 2.5 percent. "Communities around Central Indiana are finding it necessary and important to invest in projects that improve quality of life and provide amenities for residents," Anderson said, referring to examples of this in downtown areas of Indianapolis and Speedway and in Carmel. "The message to community leaders is clear: Investing in infrastructure to improve quality of life is necessary to maintain a healthy local economy. "Tax incentives are not sufficient to draw in businesses and residents. Bike trails, community centers and connected neighborhoods were once seen as luxuries, but now are important economic development tools," he added. "This trend will continue, especially if the economic expansion continues nationally." Other highlights from today's forecast: · Consumer spending will continue to grow, although at a rate less than in 2018. · Business investment will be good, but held back by trade concerns. · Housing will resume growth with a small boost from the aftermath of hurricanes Florence and Michael. Elsewhere, including in Central Indiana, 30-year mortgage rates, nearly a full point higher than a year ago, could dampen enthusiasm for new housing and constrain prices. · Government spending will be strong early in the year, but growth could slow significantly toward year end. · The trade balance will show increasing deficits. A detailed report on the outlook for 2018 will be published in the winter issue of the Indiana Business Review, available online in December. For more assistance, contact George Vlahakis, associate director of communications and media relations at the IU Kelley School of Business, 812-855-0846 (o) or 812-345-1500 (m), vlahakis@iu.edu.
As cyclone and monsoon season begins in Bangladesh, tens of thousands of Rohingya families in refugee camps near the border with Myanmar wait to see if their homes and newly-formed communities will hold. Their shelters cling to the sides of slopes or are situated in flood plains, both precarious places as the camp and surrounding hills have been stripped of trees and vegetation that could prevent deadly flash floods and landslides. Catholic Relief Services is working with partner agency Caritas Bangladesh on the ground in Cox’s Bazaar, Bangladesh responding to this emergency. Together, Caritas and CRS have modified thousands of shelters and accompanying infrastructure in preparation for torrential rains and flooding. In addition to retrofitting existing areas of the camp and constructing new sites with proper infrastructure, they are engaging community members in camp upkeep and looking out for vulnerable neighbors. CRS is the international relief and development org. of the U.S. Catholic Church and officials are on site and available to speak with media. Caroline Brennan, CRS’ emergency communications director and an expert in areas of emergency relief and recovery and refugees will be in Cox’s Bazar and is available for interview June 18-29. Simply click on her icon to arrange an interview over Skype, phone or in person. Source:
