Experts Matter. Find Yours.

Connect for media, speaking, professional opportunities & more.

COVID-19 disrupting supply chains across the globe featured image

COVID-19 disrupting supply chains across the globe

The spread of COVID-19 has disrupted supply chains across the world. Mohan Tatikonda, Indiana University Kelley School of Business professor of operations management, says if a company hasn’t felt the impact yet, it will. Tatikonda says supply chains are resilient — but only for so long. He also explains the pandemic will not only cause supply side issues, but also demand issues. For example, if people are working from home, they will consume fewer products and services in certain categories – like gasoline. This means less revenue, and in some cases, less work for workers and less income. Tatikonda is available to speak to reporters about what happens when there are supply chain disruptions -- If you would like to speak with him, please contact Teresa Mackin at tmackin@iu.edu or 317-274-2233.

United Nations’ Sustainable Development Goals fall behind initial hopes, lacks needed funding featured image

United Nations’ Sustainable Development Goals fall behind initial hopes, lacks needed funding

In 2000, United Nations member states adopted eight Millennium Development Goals (MDGs), which featured a number of ambitious global initiatives, such as eradicating extreme poverty and hunger, and achieving universal primary education in all countries around the world.  As these goals were extremely aspirational, most were far from met by the target date. However, by 2015 significant progress was made in a few areas, such as increased official development assistance (foreign aid), reduced trade barriers for developing country exports, and new debt-reduction strategies for some of the heaviest indebted countries. By the target date of the MDGs, the most notable outcome was the number of people living in extreme poverty around the world had been reduced by 50% since 1990.  To keep the sustainable development agenda moving forward, at the end of 2015, the United Nations member states adopted 17 new Sustainable Development Goals (SDGs) to be met by 2030.  Since the adoption of the SDGs in 2015, some progress has been on two of the SDGs: eliminating preventable deaths among newborns and children under the age of 5, and getting children into primary schools. These are both important initiatives and progress should be celebrated, says Matt Bluem, assistant dean of graduate programs and MBA director of Saint Mary's University of Minnesota's School of Business and Technology. Unfortunately, progress on the other 15 goals has not kept pace. With just 10 years until the target date for meeting all 17 SDGs, it is becoming increasingly clear that most of these goals will not be met.  According to the UN, the biggest challenge in meeting the SDGs is funding. An additional $2-3 trillion is needed to help meet funding requirements. A recent report by the Brookings Institution states that sub-Saharan Africa alone would need hundreds of billions of dollars in additional financial support every year in order to meet the SDGs by the target date of 2030, Bluem says.  U.N. Secretary-General António Guterres has argued that public investment by governments is not enough, insisting that private industry is going to need to get involved. To meet the aggressive SDGs, the private and public sectors will need to work together to bring about the investment and policy change. In order to encourage governments and the private sector to put the resources and effort necessary into meeting the SDGs, it is imperative to let world leaders know that goals such as the SDGs are important to the international citizenry, Bluem says.  Are you a journalist covering this topic and interested in an interview? That’s where we can help. Matt Bluem, Ph.D., assistant dean of graduate programs and MBA director, has taught business and marketing courses at Saint Mary’s University of Minnesota since 2008. Prior to Saint Mary’s, he worked in both the banking and the nonprofit sectors, most recently with a non-governmental organization (NGO) with operations in more than a dozen countries.  Bluem is an expert in political and economic development and is available to speak with media. To arrange an interview with him, simply click below to access his contact information.

3 min. read
Behind the scenes and before kickoff – are you covering what it takes to pull off the biggest sporting event in America? featured image

Behind the scenes and before kickoff – are you covering what it takes to pull off the biggest sporting event in America?

This Sunday, close to 100 million people will be tuning in to watch the Kansas City Chiefs take on the San Francisco 49ers in the biggest game of the year. The Super Bowl is the biggest, loudest and most expensive sporting event in America. But before the players take the field and kick-off at 6:30 PM on game day -  there’s a week worth of events and parties to host and control, tens of thousands of fans, celebrities and curious on-lookers to contend with and ensuring the week is entertaining, enjoyable and ultimately safe is also the top priority. And all of it takes months of planning in advance. And most importantly, handling all of these logistics, in the background and relatively unseen might be the biggest play of the week. If you are a journalist covering the Superbowl this week – then let our experts help. Jim Riordan initiated the MBA Sport Management program at Florida Atlantic University in 2000. Jim is an expert in the areas of event operations, crowd management and sports administration. He has also worked several major sporting events including Super Bowl XXXII and XXXIV. Jim can help with your stories, share his experience and lend his expert perspective on what it takes to pull off an event of this size - to arrange an interview, simply click on his icon to book a time.

1 min. read
Delivery is a billion-dollar business and growing – are drones and robots the answer to getting retail and medical packages to customers on-time and cost-free?  featured image

Delivery is a billion-dollar business and growing – are drones and robots the answer to getting retail and medical packages to customers on-time and cost-free?

It may be the most wonderful time of the year, but for those delivering packages to houses and homes across America this holiday season it’s also the busiest one. In fact, it’s expected that Amazon alone will ship close to 300 million packages for Christmas.  Customers want their purchases quicker and cheaper and it’s changing how the landscape works. It's estimated that free shipping will cost Amazon more than a billion dollars this quarter alone. This explains why shippers are looking at some radical new technologies to cut the cost of the last mile – and this is not just limited to the retail shopping industry. “Technology-driven innovations such as delivery drones or driverless vehicles not only facilitate last-mile delivery, they help with the inclusion of new sets of “customers, especially those in remote locations or rural areas with poor infrastructure, says Morvarid Rahmani, assistant professor of Operations Management at Scheller College of Business at Georgia Institute of Technology. For instance, companies like UPS, CVS, and WakeMed are exploring the idea of drugs and other health-related items being delivered by drones. In a first, collaboration between the FAA and UPS partner Matternet made deliveries from a CVS pharmacy in Cary, North Carolina as well a customer’s retirement community in November. Rahmani thinks this type of delivery shows promise. “Using drones to deliver medical packages can give rural communities access to products and medical supplies, which they would not be able to access otherwise. This delivery model is a way of incorporating social concerns and conditions of underserved populations into business practices. Using drones to deliver medial packages is a great example of collaboration between a governmental agency and for-profit companies, which is toward the dual goals of promoting efficiency and inclusion,” she notes.   So, while most consumers are coming to terms with drone technology as a means for the Amazons of the world to replace it’s fleet of trucks, many customers are seeing the future of receiving essential, potentially life-saving drugs to their doorstep. “These technologies enable inclusive retailing and distribution for large (excluded) communities all over the world, says Rahmani. “Successful implementation of inclusive business practices requires collaboration of for-profit firms with the public sector, civil society organizations, and communities”.CBS News - December 15, 2019 Morvarid Rahmani is an Assistant Professor of Operations Management at Scheller College of Business at Georgia Tech. She is an expert in the areas of research is on collaboration in work processes such as new product development, management/IT consulting, and education. Dr. Rahmani is available to speak with media regarding this topic – simple click on her icon to arrange an interview. About Scheller College of Business The Georgia Tech Scheller College of Business is located in a state-of-the-art building in Georgia Tech’s vibrant Technology Square, the core of the Atlanta’s high-tech business community. The College offers an internationally recognized business education, including full-time, evening, and executive MBA options as well as undergraduate and Ph.D. degrees, to approximately 2,000 degree-seeking students each year. Scheller College collaborates across Georgia Tech to offer joint MS degrees in quantitative and computational finance and business analytics. Custom and open enrollment programs for executives and professionals are offered through the Huang Executive Education Center, located within the College. Interdisciplinary centers for teaching and research within the College enrich the educational experience, the campus and the community by providing a direct connection with the real world. They fuel collaborative teaching and research in some of the most relevant areas in business today: leadership, innovation, sustainability, the global enterprise, and business ethics.   For more information, contact media@scheller.gatech.edu

3 min. read
Myanmar Faces Allegations of Genocide featured image

Myanmar Faces Allegations of Genocide

A United Nations report in September alleged Myanmar security forces had engaged in arson, rape and killings that forced more than 730,000 people to flee for Bangladesh. The countless Rohingya Muslims that remain in Myanmar face the threat of genocide.  At a recent International Court of Justice hearing, Nobel Peace Prize laureate Aung San Suu Kyi defended her country's government against the allegations of genocide. Timothy Horner, a professor at Villanova's Center for Peace and Justice Education with a focus on genocide, said it is not new for leaders to defend their countries against charges of atrocity, even genocide. However, it is new to have that leader be a Nobel Prize winner. "Aung San Suu Kyi was given the award in 1999 while she was under house arrest in Myanmar," says Horner. "She was released in 2010 and rose to become the de facto leader of Myanmar since 2016. Her contention is that the West has been duped by 'fake news.' It is mystifying to many international observers to see her turn from an activist for democracy and open government to a nationalistic defender of the Myanmar military. But her willingness to represent Myanmar at the ICC [International Criminal Court] has only increased her already booming popularity within the country." "Since 2017, satellite imagery, video footage and numerous reports from the hundreds of thousands of Rohingya fleeing the country have catalogued a long list of structured ethnic violence, ethnic cleansing and perhaps even genocidal actions taken against this beleaguered ethnic Muslim group. These have allegedly been carried out by the Myanmar military in operations that have been widely supported not only by Myanmar civilians, but also by radical Buddhist monks who see in the Rohingya an existential threat to Myanmar's national security. "There have been deaths on both sides, but the dozens of deaths at the hands of the Rohingya are dwarfed by the tens of thousands of deaths that have come at the hands of the military and vigilante groups in the region. Nearly 750 thousand Rohingya have fled the country since 2017. Many are still stranded in camps on the border in Bangladesh. They have no recourse to the courts in Myanmar because they are not considered citizens by any government. The international community has seen this coming for a long time, but the presence of Suu Kyi has added an ironic twist to the proceeding." Horner says it's very hard to prove genocide—and that it will take time.  "It will take years. Individual generals could be imprisoned. Architects as well. It is very hard to prove genocide. It's only been done a few times. Proving genocide is all about intention. You have to prove that the intention behind the actions is designed to destroy the group. Leaders have gotten better at hiding their tracks. But it's possible to work back from the action, but problematic. They have to eliminate every possible intention, leaving only genocide."

2 min. read
In this Era of Fake News and Alternate FactsExperts are King featured image

In this Era of Fake News and Alternate FactsExperts are King

There’s nothing new about fake news. Satirical media outlets such as The Onion have been around for a decade giving us a good laugh. But somewhere in the past 12 months, something changed for the worse. The wool that was being pulled over people’s eyes wasn’t so obvious anymore. Satire and bad humour were replaced by visceral accusations, conspiracies, and smear campaigns. How did we get to this point, and what can be done to stem the tide? A sure sign that we had a problem was a development that was apparent in the last presidential election. New voices were on the national scene branding our traditional media outlets as biased, and elitist. We saw the phrase “mainstream media” become a bigger part of the conversation. Now we have to contend with “fake news.” Unlike traditional journalism fake news outlets deliberately spew wrong information. In an effort to get a story out, mistakes will happen. But in the world of fake news there is no retraction or correction of these mistakes — even when they are exposed as blatantly untrue. Further damage ensues when social media then acts as an enabler as fake news articles get amplified to millions of people, who are clicking away, feeding advertising revenues to these publishers. No matter what your political stripe or where you stood regarding the recent US election, fake news was rampant on both sides spreading false information, invoking anger, and deceiving the public. More recently, a fresher version of fake news has emerged as “Alternate Facts.” A term made famous by Trump adviser Kellyanne Conway as she defended the statements made by Press Secretary Sean Spicer who lectured and insisted that the crowd present for President Trump’s swearing-in was “the largest audience ever to It seems that the whole nature of the game has changed almost overnight. Even the White House press gallery isn’t immune to these developments. This week’s Saturday Night Live sketch brilliantly sums up the aversive relationship that we’re seeing develop between the media and the new administration. (Note: For the record, the photo at the bottom is NOT a C-SPAN broadcast. It’s a comedy sketch. It did not really happen. This is NOT Sean Spicer in the photo below — it’s an actor portrayal). Perhaps most ironic for me is how believable fake news can appear to be. A friend of mine, a former investigative journalist commented that “given the outright absurdity of the actual “real” news cycle,” it’s getting hard for people to sort fact from fiction.” Perhaps this says as much about society as it does about media. So Where Does All This Leave Us? Some say the solution is as simple as removing the bias from our news media. The problem is, I know quite a few (real) journalists and they are serious about reporting facts. They work in newsrooms and report the news, they tell stories, but gathering and checking facts are what define them. As they work to a set of professional standards and deliver real information. However, we’re witnessing a massive change in the way that ideas are shaped and communicated to the public. Sadly, the traditional avenues of information flow and the mutual respect that even democratic nation states have had with the media appears to be eroding. There is also a disturbing undercurrent of thought that traditional news organizations are biased, and every outlet is always serving a hidden agenda. Recent events have prompted the need for news organizations to brief their journalists on how to govern themselves in these very “interesting times.” John Daniszewski, Vice President for Standards for Associated Press in a recent blog post called for clarity regarding the definition of the so-called “alt-right.” “We should not limit ourselves to letting such groups define themselves, and instead should report their actions, associations, history and positions to reveal their actual beliefs and philosophy, as well as how others see them,” writes Daniszewski. Other news organizations are looking at recent events and taking the opportunity to internally brief their journalists. In a recent message to staff, Reuters Editor-in-Chief Steve Adler wrote about covering President Trump the Reuters way: “The first 12 days of the Trump presidency (yes, that’s all it’s been!) have been memorable for all — and especially challenging for us in the news business. It’s not every day that a U.S. president calls journalists “among the most dishonest human beings on earth” or that his chief strategist dubs the media “the opposition party.” It’s hardly surprising that the air is thick with questions and theories about how to cover the new Administration. So what is the Reuters answer? To oppose the administration? To appease it? To boycott its briefings? To use our platform to rally support for the media? All these ideas are out there, and they may be right for some news operations, but they don’t make sense for Reuters. We already know what to do because we do it every day, and we do it all over the world. To state the obvious, Reuters is a global news organization that reports independently and fairly in more than 100 countries, including many in which the media is unwelcome and frequently under attack. We don’t know yet how sharp the Trump administration’s attacks will be over time or to what extent those attacks will be accompanied by legal restrictions on our news-gathering. But we do know that we must follow the same rules that govern our work anywhere.” Adler goes on to provide a set of rules for the Reuters team that I think are very wise, especially given the current environment. Do’s: Cover what matters in people’s lives and provide them the facts they need to make better decisions. Become ever-more resourceful: If one door to information closes, open another one. Give up on hand-outs and worry less about official access. They were never all that valuable anyway. Our coverage of Iran has been outstanding, and we have virtually no official access. What we have are sources. Get out into the country and learn more about how people live, what they think, what helps and hurts them, and how the government and its actions appear to them, not to us. Keep the Thomson Reuters Trust Principles close at hand, remembering that “the integrity, independence and freedom from bias of Reuters shall at all times be fully preserved.” Don’ts: Never be intimidated, but: Don’t pick unnecessary fights or make the story about us. We may care about the inside baseball but the public generally doesn’t and might not be on our side even if it did. Don’t vent publicly about what might be understandable day-to-day frustration. In countless other countries, we keep our own counsel so we can do our reporting without being suspected of personal animus. We need to do that in the U.S., too. Don’t take too dark a view of the reporting environment: It’s an opportunity for us to practice the skills we’ve learned in much tougher places around the world and to lead by example — and therefore to provide the freshest, most useful, and most illuminating information and insight of any news organization anywhere. Winning back the public trust — Why Experts Matter Perhaps a way to help reverse this trend is to ask more of our experts within our organizations, and get them to contribute more to these important conversations. It’s about getting our academics, physicians, professionals, and leaders in their respective fields to contribute more to help the media present a more balanced set of perspectives in ways that engage the public. In this new era, it appears that many experts are invisible to the media on a range of big issues such as climate change, economic data, security, crime and healthcare policy. Opinions — not always informed opinions — are taken as fact. People without qualifications are being asked to speak on topics that require years of study, research, and experience. This is why, now more than ever, we need to see a return of intelligence and knowledge to present true facts. Credible Experts Matter Credible sources are vital in helping ensure the proper degree of research has been done. Published work, peer-reviewed studies, as well as policy that has been developed and practised all play key roles in determining an actual expert. Proven credibility cuts through rhetoric. It promotes the delivery and flow of facts as opposed to feeding only one side of a debate. Being Approachable Matters We have to agree that the current sentiment that many have toward traditional institutions and their experts is that they are not providing enough practical information of benefit to the public. The term “ivory tower” comes up frequently to describe environments such as universities and think tanks. While we need these environments of intellectual pursuit they cannot be seen as disconnected from the practical concerns of everyday life. Transparency Matters Do you know where your information is actually coming from? The flow of money into the development of fake news and so-called “experts” who are pushing agendas is tremendous. We’ve seen it recently with the sugar industry — much like the tobacco industry who literally wrote the book on manipulating and re-wrapping expertise and research in the middle of the last century — setting ideas on nutrition back decades. The market is crying out for a more consistent way to discover and evaluate the credibility of experts. We need a quick and trusted way to review their education, background, publications as well as their affiliations. We need to be able to conduct a front-line background check before we give them the platform to share their perspectives on television, radio, or in print. We need to vet the expert before they reach an audience that relies on the information being communicated to form opinions and make critical decisions that affect their lives. Local News Matters Local media is shrinking. Newsrooms are currently being threatened by constant shifts in both consumption and business models. If we are to promote accurate information and win the war on actual facts, we must make it easier for local journalists to do their jobs. Mainstream media still carries a lot of weight, especially online and television where the nightly news reaches a massive audience. Though the ratings are large, the subject matter doesn’t always resonate with viewers at home. We need to do a much better job helping local media get better access to the experts in our organisations so they can localise issues and tell stories, and do it in ways that everyone can understand. For example, a story on national unemployment numbers has a different context in San Francisco than it does in Flint, Michigan. Climate change is impacting Miami a lot differently than it is in the Great Lake states. In the end, all news is local. Speed Matters News is increasingly a speed game. With social media, a 24-hour news cycle, and the race to be first, time is of the essence. But in this game, haste may not only make waste, the truth may be a casualty as well. Most recently Fox News reported on a violent shooting at a mosque in Quebec City, Canada. Six people were killed by a lone gunman. Fox News reported that the suspect was of Moroccan origin — that was false. The shooter was in fact of Canadian origin. It wasn’t until the Canadian Prime Minister’s office requested a retraction that Fox walked the story back…but it took almost two full days. In true Canadian fashion, Kate Purchase, Communications Director for Prime Minister Trudeau thanked Fox News. In the meantime, wrong information was shared across multiple platforms and seen by millions of people. This is when having your experts prepared, media-trained, and trusted internally to speak with media is key. In times of emergency and chaos, it may be the words, advice and perspective of a high-level expert that can calm a nervous public, or at the very least, clearly explain a situation and its outcomes with accuracy and trust. So Why Should This Matter to You? If you are focused on building your market visibility and brand reputation, making your organization’s experts more discoverable and responsive to media is as much a function of good public relations as it is a public service. In these days of fake news, alternate facts, and unclear agendas, an unbiased and objective point of view presented by a credible expert may be one of the few remaining pillars of integrity we have left. Experts bring credibility, reliability, and an elevated level of perspective and advice that the public can trust. It’s up to all of us to ensure our thought leaders rise above the fray and help rebuild the trust that is essential to building a civil society. How is your organization working with its experts to respond to these challenges? I’m particularly interested in speaking with communications and media relations professionals in higher education, healthcare and professional services as our team conducts more research in this area. Let us know what you think by sharing below. I read every comment.

Peter Evans profile photo
9 min. read
Using drones to deliver medical packages: A collaboration between a governmental agency and for-profit companies featured image

Using drones to deliver medical packages: A collaboration between a governmental agency and for-profit companies

At first glance, it just seems like an obvious next step as online retail and same day delivery are pushing forward at lightening speeds.   But recently, companies like UPS, CVS and WakeMed are exploring the idea of drugs and other health related items being delivered by drone.   An M2 drone developed by UPS partner Matternet made the deliveries. The drone flew autonomously but was monitored by a remote operator who could intervene if needed. In each case, it hovered about 20 feet above the delivery destination and lowered its package to the ground using a winch and cable. The deliveries mark an expansion of UPS' partnership with Matternet, established in March to deliver medical samples using unmanned drones at WakeMed's flagship hospital and campus in Raleigh, North Carolina. The partnership has logged more than 1,500 drone deliveries at WakeMed so far. UPS subsidiary UPS Flight Forward (UPSFF) plans to build out its ground infrastructure to expand to other industries. "UPS is exploring and developing drone delivery in various industries, including some that need drone delivery to homes," said company spokesperson Kyle Peterson. The residential deliveries also represent an expansion of UPS' partnership with CVS. UPS began setting up package pickup and return locations in CVS stores nationwide this summer. The two are collaborating to develop drone delivery options, and UPS plans to expand drone deliveries beyond healthcare facilities. November 08 - TechNewsWorld https://www.technewsworld.com/story/86342.html It’s fast, and convenient – but is it right? Morvarid Rahmani has these findings that relate to the newest drone capabilities and approval to move forward from the FAA: It is exciting to hear about the FAA approval of using drones for delivering medical packages. Using drones to deliver medical packages can give rural communities access to products and medical supplies, which they would not be able to access otherwise. This delivery model is a way of incorporating social concerns and conditions of underserved populations into business practices. ·Successful implementation of inclusive business practices requires collaboration of for-profit firms with the public sector, civil society organizations, and communities. Using drones to deliver medial packages is a great example of collaboration between a governmental agency and for-profit companies, which is toward the dual goals of promoting efficiency and inclusion. Technology-driven innovations such as delivery drones or driverless vehicles not only facilitate last-mile delivery, they help with the inclusion of new sets of “customers”, especially those in remote locations or rural areas with poor infrastructure. Delivery drones are results of “technology push,” i.e., the solution came prior to the identification of the problem. These technologies enable inclusive retailing and distribution for large (excluded) communities all over the world. We know other retail giants (Amazon, Walmart, etc.) are going to use drones in the future but are they eyeing this option too or do they already have a plan ready? Do the risks outweigh the reward when it comes to safety and ensuring the proper prescription reaches the right patient?  Is there enough oversight to ensure that criminal elements or corruption are kept at bay? Who is liable for the delivery? Or, is this just part of our evolving world that is coming and that it needs to be regulated by accepted? There are a lot of questions about the technological advancement of drones in supply chain – if you are a journalist covering this topic – let us help with your coverage.   Morvarid Rahmani is an Assistant Professor of Operations Management at Scheller College of Business at Georgia Tech. She is an expert in the areas of research is on collaboration in work processes such as new product development, management/IT consulting, and education. Dr. Rahmani is available to speak with media regarding this topic – simple click on her icon to arrange an interview.

3 min. read
New 6 GHz Spectrum for Wi-Fi featured image

New 6 GHz Spectrum for Wi-Fi

This past October, the FCC began to explore opening up 1,200 megahertz of spectrum in the 6 GHz band for different types of unlicensed uses. This band is currently populated by microwave services that are used to support utilities, public safety, and wireless backhaul. Studies show that sharing this band with unlicensed operations is feasible—and can put massive amounts of new spectrum into the hands of consumers. Unlicensed innovator Claus Hetting of WI-FI NOW said, “This is without a doubt the single biggest opportunity in Wi-Fi—and probably in wireless—in a generation.” He added, “This 6 GHz spectrum boost will launch the Wi-Fi industry into a new growth trajectory.” Circuit Seed is aiming to have the best of both worlds: protect today’s incumbent users of the band while turbocharging the Wi-Fi networks and applications of the future. While this is good news for Wi-Fi, it will not work without adequate filtering to split this super wide frequency allocation into sub-bands. Ceramic filters will be able to do that, but it will be static. If an enterprise or a home wants smart frequency allocation with some ‘AI’ behind it, dynamic low loss filtering is a must. Circuit Seed’s 100% digital process for analog signal processing is an ideal solution for high performance filtering with low noise and low signal loss.

Eran Dor profile photoAlberto Perez profile photo
1 min. read
Are the days of the traditional travel agent done? Let our experts help! featured image

Are the days of the traditional travel agent done? Let our experts help!

For explorers, those needing a vacation and those tripping abroad – the news of long-time travel company Thomas Cook suddenly going bankrupt came as a shock. One of the oldest travel agencies in the world, Thomas Cook was rooted in brick and mortar operations and has amassed some serious debt. That coupled by its dwindling business that was being lapped up by popular online travel options – the preferred choice of younger travelers - meant the end was near. “As it struggled to pitch itself to a new generation of tourists, the company was hit by the 2016 coup attempt in Turkey, one of its top destinations, and the 2018 Europe-wide heat wave which deterred customers from going abroad. Thomas Cook needed another 200 million pounds on top of a 900-million-pound package it had already agreed, to see it through the winter months when it receives less cash and must pay hotels for summer services. The request for an additional 200 million pounds torpedoed the rescue deal that had been months in the making. Thomas Cook bosses met lenders and creditors in London on Sunday to try to thrash out a last-ditch deal to keep the company afloat. They failed.” September 23, Financial Post Travel agencies, much like film for cameras – are becoming a thing of the past and all part of our more digital and modern society. But what’s next for the travel industry? What do those looking to seek out adventure and travel need to be wary of? Are there any other companies on the brink like Thomas Cook? If you are a reporter covering this story – let our experts help. Steve Moss is a professor at Georgia Southern University and specializes in tourism, forecasting and quantitative methods. Steve is available to speak with media regarding this topic – simply click on his icon to arrange an interview.

Steve Moss profile photo
2 min. read
The Hazards of Oil Refineries and Other Industries  featured image

The Hazards of Oil Refineries and Other Industries

The Philadelphia Energy Solutions refinery will shut down as a result of its recent explosions and fires. Scott Jackson, PhD, a visiting professor of chemical engineering at Villanova University, says there are two parts to contamination—surface contamination and contamination of the water underground beneath the oil refinery. The surface contamination can be naturally bioremediated to some extent. At the worst, the surface can be removed and taken to a secure landfill or decontaminated by other means. However, organics like benzene, toluene and xylene (commonly known at BTX) that have reached deep into the underground water table beneath parts of the older parts of the plant can be difficult to remediate. An area of contaminated ground water must be pumped out using wells and treated on the surface using standard wastewater treatment technologies. Remediating this pool of contaminated underground water can take years depending on its area and concentration. Looking ahead, contaminated concrete will need to be removed to a secure landfill, and contaminated topsoil will also need to be removed. Equipment can be sold for scrap metal. Depending on the extent of the ground contamination, the company could either encapsulate it with asphalt or concrete or return the land to a more natural condition with plantings. Refineries aren’t the only operations at risk for hazardous incidents. “All manufacturing operations, including processing of food, the manufacturing of electronic chips, plastics, paints, gasoline, and virtually everything that we use in our daily lives use potentially dangerous operations where risks associated with accidents must be managed. Some of the most dangerous industries might surprise you: Large breweries have recurrent incidents where workers die due to suffocation, caused by carbon dioxide, and dust explosions from the processing of sugar have caused terrible damage and loss of life—a fact that few people understand.” The hazards of a refinery are more apparent than in other industries, so consequently many more people believe refineries are dangerous places, but Jackson notes that, due to decision and risk analysis, refineries should be and generally are no more dangerous than someone driving their car to work.

2 min. read