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Stan Phelps

Stan Phelps

Chief Measurement Officer9INCH marketing

Makes Brands Remark-able

Customer ServiceCustomer ExperienceWord of MouthMarketing StrategyDifferentiation
Danilo Yanich

Danilo Yanich

Professor, Biden School of Public Policy and AdministrationUniversity of Delaware

Prof. Yanich's research centers on the media and its intersection with citizenship, public policy and crime, as well as media ownership.

MediaMedia OwnershipMedia, Citizenship and Public PolicyPolicy AnalysisUrban Society
Wingyan Chung

Wingyan Chung

Professor, Kneedler Distinguished Professor of CISWestern Carolina University

Wingyan Chung is an information systems scholar with expertise in business analytics, information systems and human-computer interaction.

Machine LearningSocial Media AnalyticsBusiness AnalyticsInformation SystemsBusiness Intelligence
Rahul Telang

Rahul Telang

Trustees Professor and Program ChairCarnegie Mellon University

Rahul Telang is interested in how information and communication technologies (ICTs) information impact consumers, business and policies.

Digitization of InformationIntellectual Properity PolicyMarket FailuresPrivacyPiracy
Oscar (Hengxuan) Chi

Oscar (Hengxuan) Chi

Assistant ProfessorUniversity of Florida

Oscar (Hengxuan) Chi studies the impact of technology, especially AI, on the delivery of services in hospitality and tourism.

Well-being and SustainabilityAI in event servicesAI in hospitalityArtificial IntelligenceAI in tourism
Russel Lolacher

Russel Lolacher

Professional Speaker, Podcaster, Voice TalentCommunications Kitchen

I will help your leadership connect with employees and take steps to building a workplace we love.

Communication & CultureCommunicationsTeam & Leadership DevelopmentEmployee Experience StrategyContent and Media - the Future of Personalization
Mara Nickerson

Mara Nickerson

Chief Knowledge OfficerOsler, Hoskin & Harcourt LLP

Chief Knowledge Officer at Osler, Hoskin & Harcourt LLP and recognized legal industry expert throughout North America.

Legal Project ManagementKnowledge ManagementChange ManagementLaw Firm TransformationTechnology
Zhen (Richard) Tang, Ph.D.

Zhen (Richard) Tang, Ph.D.

Assistant Professor of Marketing, College of Business AdministrationLoyola Marymount University

Organizational EconomicsInter-firm RelationshipsBusiness AnalyticsSales ManagementFranchising
Kwabena  Boakye

Kwabena Boakye

Assistant ProfessorGeorgia Southern University

Professor Boakye's research interest includes quality improvement, service innovation, and applied statistics

IT Post-AdoptionQuality ManagementService Operations
Erin Devlin

Erin Devlin

Associate Professor of History and American StudiesUniversity of Mary Washington

Dr. Devlin focuses on race, public memory, and social justice

American StudiesSocial JusticeRacePublic MemoryAmerican History