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Shannon Phillips, MD, MPH

Shannon Phillips, MD, MPH

Quality and Patient Safety OfficerCleveland Clinic

Healthcare audiences are eager to learn how metrics, performance improvement and outcomes can help ensure the success of an organization

Quality and Patient SafetyCulture of SafetyLeadership: Role of A Leader to Develop CultureLeading By InfluencePerformance Improvement & Safety/Quality
Miguel McInnis

Miguel McInnis

Managing DirectorMcInnis & Associates Consulting, LLC

A Seasoned Health Care Executive and Strategist on Health Care Access for Poor and Underserved Populations

Community Based Primary Care Access PlanningRole of State Government in Incubating Health Care AccessThe Role of Public-Private Partnerships in Supporting Health Care Access
Dr. William E. Reichman

Dr. William E. Reichman

President and CEOBaycrest

Overseeing one of the leading academic healthcare organizations specializing in complex specialized geriatric care and brain research.

Nutrition and the Aging BrainMental Health and AgingStrategies for RememberingThe Interactive Impact of Fitness and Brain HealthMaintaining Autonomy: the Brain Fitness Movement
Suzana Makowski, MD MMM FACP

Suzana Makowski, MD MMM FACP

Co-Chief of Division of Palliative Medicine, Founder of Lois Green Learning CommunityUMass Memorial Healthcare

Palliative Care Specialist, Social Media in Medical Education, Quality Improvement, Complexity and Positive Deviant

Palliative CareMaking Your Wishes KnownMindfulness in Medicine
Kwabena Boakye

Kwabena Boakye

Assistant ProfessorGeorgia Southern University

Professor Boakye's research interest includes quality improvement, service innovation, and applied statistics

IT Post-AdoptionQuality ManagementService Operations
Andrew Ellefson, M.D.

Andrew Ellefson, M.D.

Medical Director of the Neonatal Intensive Care UnitChristianaCare

Dr. Andrew Ellefson is a neonatologist currently serving as the Medical Director of the Neonatal Intensive Care Unit at ChristianaCare.

Neonatology
Michael Szeliga, MSN, APRN, AGCNS-BC

Michael Szeliga, MSN, APRN, AGCNS-BC

Clinical Nurse SpecialistChristianaCare

Michael Szeliga, MSN, APRN, AGCNS-BC, CMSRN, CPHQ, is a Clinical Nurse Specialist at ChristianaCare in the Acute Medicine Service Line.

Nursing Clinical PracticeHealth OutcomesAcute Care
Donald Ford

Donald Ford

PresidentTraining Education Management LLC

Expert speaker who explains the people side of organizations with humor and insight.

High Performance LeadershipStrategic Human Resource ManagementBecoming A Mega-Learner
Penny Gagnon, MA

Penny Gagnon, MA

CARF Canada Chief Accreditation AdvisorCARF International

Penny creates systems promoting a stronger vision and commitment to the quality of services in enhancing the lives of persons served.

CARF AccreditationQuality AssurancePerformance ImprovementStakeholder EngagementPublic Speaking
David Levin, MD

David Levin, MD

Chief Medical Information OfficerCleveland Clinic

Challenging audiences to discover how analysis of “big data” can be used to transform healthcare, from practice redesign to new markets

Healthcare Information TechnologyClinical Decision Support: From Alerts to WatsonEmr and Related Clinical Systems-StrategySelection and Physician AdoptionAnalytics: Data Strategies
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