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Gilbert-Jamison Theo

Gilbert-Jamison Theo

Chief Executive OfficerPerformance Solutions by Design, Inc.

Author, Keynote Speaker, Customer Experience Expert, CEO & Founder of Performance Solutions by Design, Inc.

Service ExcellenceLeadership AccountabilityCustomer ExperiencePatient Experience
My (Myla) Bui, Ph.D.

My (Myla) Bui, Ph.D.

Professor of Marketing, College of Business AdministrationLoyola Marymount University

NeuroplasticitySocial MarketingPublic Policies Promoting Consumer WellnessNutritional LabelingHealthcare Management & Innovation
Steve Mitchinson

Steve Mitchinson

Associate DirectorLimebridge Australia

Over 20 years speaking experience on all aspects of customer management, customer experience and engagement Experienced, engaging speaker wi

Improving Customer ExperienceEmployee Engagement and EmpowermentLeveraging Team DiversityEngaging With Gen YEffective Collection Strategies
Carsten K. Rath

Carsten K. Rath

Keynote SpeakerCKR Service Excellence Akademie

Keynote Speaker, Service Excellence Expert, Founder & CEO bei LH&E Lifestyle Hospitality & Entertainment Management AG

ServiceLeadershipBranding
Mitch Lieberman

Mitch Lieberman

Vice President, Market StrategyComity Technology Advisors

A passionate speaker, focusing on the intersection of Customer Experience, Customer Service Experience and CRM (often called Social CRM)

Social CrmCustomer Service ExcellenceMulti-Channel Customer Service
Todd W. Lillibridge

Todd W. Lillibridge

President and CEOLillibridge Healthcare Services Inc.

Riveting national speaker with strategic focus and vision for the future of healthcare real estate and medical property operations.

Healthcare Real EstateMedical Real Estate DevelopmentCapital MarketsFuture of HealthcarePhysician Integration
Casey Cobb, Ph.D.

Casey Cobb, Ph.D.

Neag Professor of Educational PolicyUniversity of Connecticut

Dr. Cobb's current research interests include policies on school choice, accountability, and school reform.

Education PolicyEducational LeadershipSchool ReformSchool ChoiceEducational Accountability
Kim SeelingSmith

Kim SeelingSmith

DirectorKim SeelingSmith

There aren’t many people who can ignite a room like Kim Seeling Smith can, Australia's foremost expert on HR in the social age.

Employee EngagementEmployee RetentionRecruitingRecruitmentLeadership
Jamie Phillips

Jamie Phillips

Professor and Department Chair, Electrical and Computer EngineeringUniversity of Delaware

Prof. Phillips's research interests are in new optoelectronic materials and devices.

SemiconductorsPhotonicsInfrared
Tim Moore

Tim Moore

CEOCrushIQ

Hype is dead! I teach businesses how to specifically create better customer experiences while competing for greater mind & market share.

Social Media MarketingDigital BusinessThe Connected ConsumerGoogle+ for Business