Eli Goldstein

Senior Consultant · Customaline (Pty) Ltd

Experienced, innovative speaker on Sustaining Customer Satisfaction

Sustainable Customer Satisfaction Customer Experience or Relationship Customer Information Technology

Lopo L. Rego

Associate Professor of Marketing · Indiana University, Kelley School of Business

Lopo L. Rego specializes in the marketing - finance interface

Empirical Generalizations Customer Satisfaction Shareholder Value Creation Marketing-Finance Interface Strategic Marketing

Hillary Berman

Founder · Popcorn & Ice Cream

Small business marketing. Passionate about customer engagement, customer experience, small/local business, startups and entrepreneurship.

Small Business Marketing Women in Business Startup Marketing Customer Engagement & Retention Small Business

Tomas Hult

Professor, Byington Chair, and Director · Michigan State University

Expert in international business, trade, marketing, strategy, and supply chain management

International Marketing International Trade Policy Supply Chain Management International Business Economic Development

Scott Watson

Founder & Managing Director · Summit Consulting & Training Limited

Leadership Enabler, Emotional Intelligence Expert & Keynote Speaker

Leadership Emotional Intelligence Management Teamwork Motivation

Sean Sutton

Corporate Sales Trainer Breakthrough Strategist · Sean A. Sutton Co.

Corporate Sales Trainer / Breakthrough Strategist

Increase Performance & Workflow Productivity Improve Customer Satisfaction & Relationship Management Turn Around Closed Accounts & Increase Renewals

Dutta Satadip

Director of Customer Success, Americas · Google

Google the real thing! Searching for the engine to drive your sales is as easy as contacting Google's Director of Customer Success, Americas

Cloud Computing Product Management Leadership New Market Expansion Global Management

Ahmet H. Kirca

Associate Professor of International Business and Marketing · Michigan State University

Kirca is an expert in international marketing and marketing strategy

International Marketing Marketing Strategy Organizational Culture Tourism Industry Applied Meta-Analysis

Patricia Huddleston

Professor and Director of Information and Media PhD program · Michigan State University

Expert in Consumer decision making at Point of Purchase, Retail Strategy

Point of Purchase Marketing Consomer Loyalty Retail Strategy Eye-Tracking

Eve Rosenzweig

Goizueta Foundation Term Professor of Information Systems & Operations Management · Emory University, Goizueta Business School

Technology-enabled Business to Business (B2B) Operations Performance Measurement Empirical Operations Management Operations Strategy Learning

Aidin Namin, Ph.D.

Assistant Professor of Marketing, College of Business Administration · Loyola Marymount University

Marketing Analytics Data Analytics Modeling Econometrics Retailing

Tema Frank

Chief Instigator · Frank Reactions

Customer Experience in the Digital Era, & Women in the Workplace // L'experience client, service à la clientèle, & Femmes au travail

Customer Experience Digital Marketing User Experience (UX) Women & Work

Chester Elton

Author, Speaker and Consultant · The Culture Works

Let the “apostle of appreciation,” bestselling author Chester Elton inspire your employees to enviable heights of accomplishment

Human Resource Issues Leadership Motivation Peak Performance Workforce Issues

Jeanne Bliss

President · CustomerBliss

If driving customer loyalty and engagement is your focus, you definitely want this Customer Leadership Executive powerhouse in your corner

Prosperous Company Culture Customer Satisfaction & Retention Organizational Structures and Models for Driving Change Customer Experience Leadership Aptitudes Need for A Chief Customer Officer

Bonnie Knutson

Professor of Hospitality Business · Michigan State University

Expert on consumer trends and creative marketing in the hospitality and tourism industries.

Marketing Research Human Decision-Making Consumer Lifestyle Buying Trends Strategic Brand Marketing

Stan Phelps

Chief Measurement Officer · 9INCH marketing

Makes Brands Remark-able

Customer Service Customer Experience Word of Mouth Marketing Strategy Differentiation

Forrest W Breyfogle III

President and CEO · Smarter Solutions, Inc.

An enhanced business management system

Lean Six Sigma Voice of the Customer Scorecards Strategic Planning Predicitive Measurement System

Jennifer Gonder

Associate Professor, Psychology · Farmingdale State College

Dr. Gonder is a licensed, Industrial/Organizational Psychologist. She joined the Farmingdale community in 2007 and is an outside consultant.

Consumer Psychology Industrial/Organizational Psychology Organizational Behavior Research Ethics Scholarship of Teaching and Learning

John A Delves

CEO.Owner · Southeastern Training and Development

Turning Ordinary People into Extraordinary Performers.

Getting and Keeping Customers Leadership for Todays Workforce. Change the Only Constant Effective Leadership for Today Inspirational and Uplifting

Lucy Gilson

Associate Dean · University of Connecticut

Gilson studies how creativity, employee empowerment, diversity, leadership, & virtual communication influence team effectiveness.

Organizational Psychology Virtual Teams Leadership Women and Leadership Team Effectiveness

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