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Supply chain disruptions cost organizations an estimated $184 billion annually, according to Swiss Re. A recent survey of 2,000 European shipping customers by logistics giant Maersk revealed that 76% experienced supply chain disruptions that delayed their business operations in the past year, with 22% reporting more than 20 disruptive incidents in the same period. These figures underscore the growing businesses’ growing vulnerabilities, as detailed in the 2025 J.S. Held Global Risk Report, which outlines how companies worldwide must adapt to an increasingly complex and volatile supply chain landscape. As highlighted in the 2025 Global Risk Report, modern supply chain disruptions stem from a range of factors, including climate change, natural disasters, cyberattacks, fraud, and geopolitical instability. Conflicts such as the Russia-Ukraine war and tensions in the Middle East continue to exacerbate these challenges. Gone are the days when companies could shift blame to suppliers without accountability. The globalization of supply chains has made them increasingly susceptible to cyber incidents, material shortages, and regulatory scrutiny. Consumers and governments alike are demanding greater transparency, pushing companies to disclose where products come from, how they are sourced, and whether their manufacturing processes harm people or the environment. The 2025 Global Risk Report notes that in response, governments worldwide have introduced stricter regulations, particularly in the European Union, where new and existing legislation is enforcing greater oversight and compliance. “As consumers, governments, and corporations acknowledge the effects of supply chain risks, transparency and due diligence will become more critical to the internal compliance structure of global businesses,” said Vice President of Sustainability Andrea Korney. “The enactment and greater enforcement of laws focused on sustainability issues have increased the obligations on companies to examine the sources and actions of their suppliers and how it all impacts the entire value chain.” In the 2025 J.S. Held Global Risk Report, multidimensional experts who combine scientific, technical, financial, and risk management expertise identify and explore key business risks shaping the future of supply chain resilience, including: Geopolitical instability Natural disasters and climate science Maritime route disruptions Regulatory fragmentation Cybersecurity threats Trade and tariff threats Critical minerals dependency Financial risks and fraud J.S. Held environmental risk and compliance expert John Peiserich, Esq., observes, “These risks are no longer hypothetical—they are actively reshaping the business landscape. Organizations that fail to anticipate and mitigate these challenges risk operational disruptions, financial losses, and reputational damage.” For businesses seeking to build resilient supply chains, the 2025 J.S. Held Global Risk Report serves as an important guide, providing expert insights and data-driven analysis to help companies navigate the evolving risk landscape. J.S. Held experts serve as trusted advisors to global clients on these and other risks, crafting business strategies, leveraging technology seeking to mitigate risk, and optimizing business opportunities to build resilience in an era of uncertainty. Supply chain risk is just one of the five key areas analyzed in the J.S. Held 2025 Global Risk Report. Other topics include sustainability, the rise of crypto and digital assets, AI and data regulations, and managing cyber risk. If you have any questions or would like to further discuss the risks and opportunities outlined in the report, please email GlobalRiskReport@jsheld.com. To connect with Andrea Korney or John Peiserich simply click on either expert's icon now. For any other media inquiries - simply contact : Kristi L. Stathis, J.S. Held +1 786 833 4864 Kristi.Stathis@JSHeld.com
Holiday shopping season set to begin with questions about Black Friday, consumer behavior
Is Black Friday still a thing? Online sales have been outpacing brick-and-mortar sales for years, resulting in shorter lines and less of a frenzy at stores on the day after Thanksgiving. Many stores have also gone online with deals to compliment in-person shopping. University of Delaware experts can comment on this and other topics related to the holiday shopping season and gift-buying behavior. Andong Cheng: Can provide tips on what to prepare for during this unique holiday shopping season. Her research focuses on defining and identifying the picky consumer segment, and explores how pickiness impacts other judgments and decisions. She advises consumers to consider the phenomenon of double mental discounting, where shoppers experience a “mental accounting phenomenon” when offered promotional credit. Jackie Silverman: Research examines several facets of judgment and decision making and consumer psychology. According to Silverman, there are many potential benefits of online shopping for consumers, including some unconventional approaches to gift giving this season. Philip Gable: Can talk about the science behind the art of gift-giving that goes beyond the material exchange — emotional nuances that also can be applied to charitable work and philanthropy. He says that significance contributes to the happiness we experience in gift-giving. Matthew McGranaghan: Studies the economics of consumer attention and the indirect effects of marketing interventions. He explains that there is a difference in how businesses are innovating and utilizing online retail methods to connect with consumers this holiday season. Bintong Chen: Can discuss the systematic nature of supply chain issues. He recommends shoppers use major retailers like Amazon and Walmart, whose companies use their own shipping fleets to minimize disruptions. Caroline Swift: Examines supply chain transparency and the interactions between regulation and business performance.
With dockworkers on the picket line - what can consumers expect as shipping dries up?
As port workers strike across the country, the shutdown at ports could have reverberating effects on consumers, the economy, and businesses. With consumers already facing higher prices, the strikes will likely cause more supply chain delays and price increases that will be passed on to consumers. There will be a lot of media attention surrounding the looming shortages, the implications for the economy, and how retailers will recover as workers and companies attempt to reach a negotiation. Steven Carnovale, Ph.D., associate professor of supply chain management and David Menachof, Ph.D., associate professor of supply chains and operations management, have the expertise in supply chain, global sourcing and production networks, logistics, and transportation to help reporters make sense of the various impacts this will have. Both experts are ready to help with your stories and contribute to your coverage. To connect with Steven Carnovale and David Menachof - click on their icons below. Photo credit: New York Times
Global Technology Outage Raises Concerns About Ease of Future Cybersecurity Attacks
The world came to a standstill after a technology outage reported Thursday evening grounded airplanes, disconnected hospitals and shut down banks across the globe. A faulty software update was to blame, not cybercriminals, but Florida Tech assistant professor TJ O’Connor said the outage’s cascading effect points to larger concerns about our society’s reliance on the internet. The outage, which affected users’ ability to access Microsoft 365 applications, was traced back to a defect found in a software update from cybersecurity company CrowdStrike. CrowdStrike quickly released a statement confirming that the outage was “not a security incident or cyberattack.” The outage was nonetheless damaging, kicking institutions offline. Issues remained more than a day later. “Once those services go down, there’s this massive cascading effect,” O’Conner said. “If bank processing doesn’t work, then aviation doesn’t work. If aviation doesn’t work, shipping doesn’t work.” Ultimately, O’Connor explained, the biggest concern isn’t the glitch in the system; it’s the number of systems that broke because CrowdStrike wasn’t working. “I think what we’ll see a lot of people learn from this CrowdStrike incident is…that if they want to take the internet down in the future, all they have to do is hit one target,” O’Connor said. “It makes the threat landscape a lot smaller to attack for an adversary.” Over the course of several hours, a blue Microsoft error screen taunted companies worldwide. Airlines including Delta, American and Frontier grounded all flights. Several television news outlets, including the United Kingdom’s Sky News, were unable to hold live broadcasts. Some of the biggest concerns lie in the hospital industry, where planning, evaluation and continuous monitoring are essential, O’Connor noted. “[Hospitals] are constantly processing so much data, and for them to go out for a couple of hours means that decisions aren’t being made on an automated basis,” O’Connor said. “We’ve kicked over so much of our decision making to automated systems that we can’t let those networks fail.” According to the United Kingdom’s National Health Service (NHS), the outage disrupted its appointment and patient record system. Mass General Brigham in Boston, Massachusetts was also one of several U.S. hospitals that cancelled non-urgent surgeries, procedures, and medical visits because of the disruption. 911 outages were also reported in several states, including Phoenix, Arizona, whose computerized dispatch center was affected, the police department posted on social media. In Portland, Oregon, Mayor Ted Wheeler issued a citywide state of emergency due to the outage’s impact on city servers, computers and emergency communications. Although CrowdStrike confirmed the incident was not malicious, O’Connor said it raises questions about overall reliance on the internet to make decisions, as well as ineffectiveness in securing it. “We continually have these wake-up moments where something happens, it’s large scale, it’s a news blip, and then we forget about it… but our adversaries don’t,” O’Connor said. “Unfortunately, the attack infrastructure and the ability to attack is getting easier and easier.” O’Connor also expects future network attacks to get worse, calling the unstable global environment a “national-level issue to address.” While large-scale attacks and outages are mostly out the individuals’ control, O’Connor said, people can take action to protect themselves from personal cybersecurity attacks by using multi-factor authentication as much as possible. Looking to know more? Dr. TJ O’Connor’s research is focused on cybersecurity education, wireless protocols, software-defined radio and machine learning. If you're looking to connect with Dr. O'Connor - simply click on his icon now to arrange an interview today.
Ask the Expert: What is the impact of the Francis Scott Key Bridge on the supply chain?
Early in the morning on March 26, 2024 a super freighter lost complete power and struck a support column on the Interstate 695 (I-695) resulting in catastrophic collapse of the bridge. This will limit shipping until salvage and cleanup operations are completed. The shutting down of the port will have a direct impact on the economy of Baltimore at a rate of over $200 million of cargo passing through the port every day. Dr. David Rollins, a supply chain expert and an assistant professor in the Rader School of Business at Milwaukee School of Engineering, provides insight into the industrial, consumer and fiscal impact of the Key Bridge collapse. "The port’s major exports are coal, automobiles, and light trucks, while it imports goods like sugar, cars, light trucks, heavy farm and construction machinery, minerals, and fertilizer. The shipping methods employed by the port of Baltimore include containerized units, break bulking, and roll-on roll-off for automobiles, trucks, and machinery. "The impact on the global supply chains will be negligible from the standpoint that the ports of Philadelphia and Norfolk are poised to accept international shipping vessels and have the capacity for the extra traffic. The supply chain for coal and automobiles will be disrupted in the short term as the traffic of both international cargo ships and railcars will be rerouted to the other ports. Materials loaded on ships scheduled to depart after March 26th will likely be held until the salvage and cleanup are completed. However, if a customer needs expediting services, materials may be shipped through air cargo or rerouted to another port for shipment. "A supply chain requires three elements to be successful: The logistics and transportation of physical goods, which is a short-term issue for Baltimore. An information channel, if executed properly supply chain and logistics managers shipping through the Port of Baltimore have rerouted goods to either Norfolk, VA or Philadelphia, PA, the two closest ports. The transfer of funds for both goods and services, which has a limited impact on the supply chain compared to the potential impact on the city of Baltimore’s economy. "Prior to COVID-19, the information exchange part of supply chains was mostly overlooked. Improved communication will help render the bridge collapse a minor issue in the global supply chain. "One domestic issue will be the time and distance between the seaports and the supplier’s location or the destination of the products. From the Midwest, the largest source of automobile suppliers, rail shipping requires extra lead time but will keep transportation costs low. If producers ship via truck, the increase in mileage to the closest port, Philadelphia, is 56 miles resulting in an increase in fuel cost per shipment of approximately $34.461. "The Key Bridge incident will result in the rerouting of traffic via Interstate 95 (I-95) through Baltimore. I-95, which travels through the Fort McHenry tunnel to downtown Baltimore will be highly congested during commuting times resulting in slower deliveries. Interstate 895 (I-895), traveling through the Harbor tunnel, also provides another. Both routes will only add a couple of miles for goods movement. Hazardous material trucking will not be allowed through the tunnels and will be required to take I-695 around the west and north side of the city. This route is 14 miles longer than the Francis Scott bridge route. "Typically, semis get around 6.5 miles per gallon of diesel fuel2. Increasing the costs for the logistics and trucking companies. Based on the load capacity of a semi-trailer at 48,000 pounds, the increase in fuel expenditures will have a negligible effect on the cost to consumers. "The resilience of the supply chain has improved in the past couple of years due to lessons learned during the COVID-19 pandemic. The extent to which supply chain managers have grown and adopted changes will determine the ultimate effect the Francis Scott Key Bridge had on the supply chain." Dr. Rollis is available to speak with media about the impact the Key Bridge collapse will have on the supply chain. Simply click on his icon below to arrange an interview. ### 1Estimated fuel costs based on mileage from Chicago to the port with an estimated truck mileage of 6.5 per gallon at a price of $4.00 per gallon. 2Motorask.com, supported by the U.S. Bureau of Transportation Statistics. The BTS did not have data after 2021, but the website Motorask.com used the higher mileage which is used in the calculation.
Opening up supply chain blockages in the wake of the Baltimore bridge collapse
The impact of the Baltimore bridge collapse on supply chains is as massive as it is obvious. Finding the solutions to repairing the damage is not so simple, according to Bintong Chen, professor of operations management at the University of Delaware. Pain points include the loss of a major access point to a busy port and international car and truck shipping; a significant dent in commercial trucking (especially hazardous material transportation); and a strain on civilian commuting. Chen offers two solutions: Clear the water way first and quickly so that shipping will resume normally. This is the first priority and should not take long. Develop a plan to re-route traffic, as it will take four to five years to build a bridge to replace the Francis Scott Key Bridge. He proposes the following traffic changes: Divert all commercial trucking flow to William Preston Lane Jr. Memorial Bay Bridge. Reduce or remove the toll for night trucking in order to spread the truck flow and reduce the congestion. Reduce or remove the toll for the Baltimore tunnel at night for civilian commuting for the same purpose. To schedule an interview with Chen, visit his profile and click on the contact button or reach out to the UD Media Relations team.
With the Port of Baltimore all but closed, how will the supply chain be impacted?
Following the incident of the container ship crashing into the Francis Scott Key Bridge at the Port of Baltimore and the bridge collapsing, there are now some supply chain concerns. While they may not be felt right away by consumers, there are a number of businesses that will be affected by it. Rick Franza, PhD, professor in Augusta University's James M. Hull College of Business and an expert on operations and supply chain management, said one immediate impact is where container ships will be diverted to for offloading. The Port of Baltimore is a major shipping hub and ranks first among U.S. ports for autos and light trucks. Now those ships will have to find other ports to unload their goods, which becomes a logistical problem as much as anything. “Most ports on the East Coast are at 70% to 80% capacity, which is where you want to be. You don’t want to have much more than that, but they’re going to have to,” said Franza. “It could affect a good bit of the eastern half of the United States.” Ports in Savannah, Charleston and New York, among others, will have to become the destination for those currently sitting outside Baltimore and those en route from around the world. The good news, Franza said, is that most foreign car manufacturers have plants in the United States so it will likely only affect those consumers looking for a certain brand or even a specific model. Baltimore is also one of the furthest inland ports and has the best rail service coming from it. The outbound goods coming off the ships will now face more of a transportation hurdle when they are diverted to another port. “It’s not just the capacity of the port, that’s one thing, but it’s also their capacity of the outbound items,” he said. “It may be more trucks are needed, and new routes are needed to move inventory. It now becomes a whole different set of providers for the trucks because it’s no longer the people in Baltimore.” Franza added companies will also have to decide which distribution centers they may want to use, whether it’s closer to the area they serve or closer to the port. All those factors affect where the items from overseas end up. While it’s not a good scenario, at the end of the day, he feels the consumer likely won’t see much of an impact. “First of all it’s going to take a while before we see any effect on certain things,” Franza said. “The bad news for inflation is that it’s going to raise the cost of transportation for the goods coming off the ships. Will businesses absorb the cost or pass them along to consumers?” Looking to know more? Then let us help. Richard Franza, PhD, is available to speak with media about trending issues like inflation, small business and the economy – simply click on his icon now to arrange an interview today.
Free masks are coming - here's what you need to know
As stores across America prepare to receive "the largest deployment of personal protective equipment in U.S. history," UConn epidemiologist Dr. David Banach is answering the questions about N95 respirators, how they work, and how to use them properly in a new interview with Buzzfeed news: There are several different types and shapes of N95s; some look like duck bills, others like domes, and several have three panels. The main difference between nonsurgical and surgical N95s is that the latter are also fluid resistant to protect doctors and nurses from blood and other bodily fluid sprays, Dr. David Banach, an infectious disease physician and hospital epidemiologist at UConn Health of the University of Connecticut, told BuzzFeed News. ****** N95 respirators are regulated by the US with standards set by the National Institute for Occupational Safety and Health (NIOSH), while KN95s (and KF94s and others) follow international standards, meaning they also should screen out about 95% of germs and particles, but their effectiveness can vary between brands sold in the US. That’s why Banach advises extra caution if you choose to wear these masks. ****** N95 respirators do expire, Banach said, but it’s usually several years after they are made. As long as you store your N95s according to its box instructions, you’ll be fine — unless you’re saving them for the next inevitable pandemic. Dr. David Banach is an expert on infectious diseases and epidemiology and is a leading expert on COVID-19 in America. To book an interview with Dr. Banach, click on his icon today.
What it will take to overcome supply chain disruptions
The supply chain disruptions sparked by the pandemic highlight the need for behavioral shifts by both consumers and companies. Asoo Vakharia, McClatchy Professor and director of the Supply Chain Center at UF’s Warrington College of Business, says supply chain disruptions are — and will continue to be — a way of life. But the degree of the turmoil experienced recently demonstrates the need for some change. “Demand dropped so quickly and at such a high volume that it created a problem for us,” Vakharia said in an episode of the From Florida podcast. Approximately 20% of imports to the United States come from Asia with the biggest share off-loaded in Los Angeles, followed by Long Beach, California. Those ports, along with other large centers, can accommodate the Ultra Large Vessels often used for trans-Pacific shipping. But they’ve been severely impacted by inflow/outflow imbalances caused by a range of factors including truck driver shortages and poor infrastructure. In response, companies such as Amazon, have purchased smaller vessels that can access a larger number of smaller ports, including those that may require passage through the Panama Canal. The move will enable the commerce giant to side-step some of the bottlenecks slowing down larger ports, but it will also add to expense. This is where Professor Vakharia says companies, and consumers, will need to make choices. He cautions companies to play the long game. “Consumers have long memories and they will reward people who have a little bit of recognition of our conditions,” he said. And he says buyers should always be on the lookout for deals. “There is lots of opportunity out there,” Vakharia said. “Maybe you won’t get the brand you want, but you will get a good brand. Let’s moderate our wants a little bit. Let’s think logically.” Professor Vakharia also sees opportunity for Florida ports, with the caveat that the complexity of the issue will require significant planning — and investment. “We need to have an infrastructure, which is rail or trucks, which are going to visit these ports and take the goods away from them because otherwise we’re going to do the same thing as Long Beach.” The added expense of smaller ships will also need to be managed. To hear more about the supply chain issues currently at play, and possible solutions for the future, listen to the episode on From Florida at this link. Read the recent article that Professor Vakharia has been quoted in: Listen to other episodes in the "From Florida" series from the link below.
Prices are going up, shipments are being delayed and there are shortages of good and essential parts and pieces hindering almost every aspect of industry and manufacturing across America. The topic is getting attention from media outlets across the country as retailers and shoppers adapt to the problem. Hasbro Inc (HAS.O) said on Tuesday global supply chain disruptions cost it about $100 million in lost toy orders in the third quarter, and the company warned of a further hit to sales during the crucial holiday shopping season. While demand has surged over the last year, factory shutdowns, a lack of container ships and long port delays have fueled fears of a shortage of toys to put under Christmas trees during the holiday season. October 26 - Reuters Amazon on Monday reassured shoppers and industry watchers that it’s well-prepared to avoid supply-chain challenges during the holiday season. In a blog post, Amazon said a combination of planes, trucks, ships and delivery vans, along with staffed-up warehouses, has put it in a good position to “get customers what they want, when they want it, wherever they are this holiday season.” Retailers are entering what’s poised to be a particularly challenging holiday shopping period, due to existing supply-chain woes, inflationary pressures and labor shortages. Several factors are behind the issues, including skyrocketing shipping container costs and container shortages, Covid-19 outbreaks at shipping ports, as well as a shortage of workers needed to unload containers and handle goods at warehouses. October 25 - CNBC The United States is facing a supply chain crisis that it has never seen before. Some are blaming COVID, trade deals and shipping. The issue is causing serious trouble for America’s already fragile economy. If you’re a journalist covering this important topic let our experts help with your questions and stories. Georgia Southern University's Jerry Burke, Ph.D., is a professor in the Department of Logistics and Supply Chain Management. Burke researches manufacturing and service operations. He is available to speak with media regarding this important issue - simply click on his icon now to arrange an interview.
