Experts Matter. Find Yours.

Baylor Professor, Public Relations Ethics Expert Shares Thoughts on Resignation of ICE Spokesman

James Schwab, spokesman for the U.S. Immigration and Customs Enforcement (ICE) in San Francisco, recently resigned his position -- alleging that Trump administration officials, including U.S. Attorney General Jeff Sessions, made false public statements after the agency’s recent Northern California sweep to arrest undocumented immigrants. Marlene Neill, Ph.D, APR, an expert on public relations ethics and coauthor of the new book "Public Relations Ethics: Senior PR Pros Tell Us How to Speak Up and Keep Your Job," said it's incredibly challenging for PR professionals when they feel their integrity is at stake or when they are at odds with their supervisors. If Schwab's accusations are founded, Dr. Neill said she feels he made the best decision. "I applaud James Schwab for his moral courage and willingness to stand firm in his values despite a high personal cost. From news accounts, it appears he tried to persuade other executives to be more forthright and truthful in their communication, but was unsuccessful in his efforts. That left him no choice but to resign. In our new book, we discuss different persuasive approaches senior executives can use to advocate for ethical communication. However, when those efforts fail, it leaves communication executives with few options to maintain their integrity. That is why it is so important to have a personal crisis plan." Dr. Neill, Ph.D., APR, is an assistant professor at Baylor University. She teaches courses in public relations and advertising. She also serves as the faculty adviser for the Baylor PRSSA chapter. Her research interests include public relations management and ethics. She has published research in the following journals: Journal of Mass Media Ethics, Public Relations Review, Journal of Communication Management and Journal of Advertising Education. Neill is an accredited member of the Central Texas Chapter of the Public Relations Society of America. She served as the chair for the Southwest District of PRSA in 2011. At the national level, Neill served a three-year term on the Universal Accreditation Board, which administers the examination for Accreditation in Public Relations; the Nominating Committee, which selects national board officers in 2012; and was appointed to the Board of Ethics & Professionals Standards in January of 2013. Dr. Neill is available to comment. Source:

Body Cameras NOT to the Rescue

Body Cameras NOT to the Rescue! During the previous onslaught of repeated media grabbing stories and attention depicting possible police brutality, shootings, and all around unlawful prejudicial minority harassment; a recurrent solution was constantly thrown into conversations—Body Cameras. Well, it seems that expert and popular opinions were off base. The story of the 32 year old jaywalker, Johnnie Jermaine Rush, arguably illustrates the flaw in their proposed solution. Now, it is not to say that the solution is totally and utterly useless. The assumption that body camera undeniably deter people from acting unlawful or biased toward people of color due to the scrutiny of “Big Brother,” stands upon a chair missing a leg or two. The experts assume that possibly captured images of unlawful treatment by police officers exhibiting wrongful attitudes and actions toward Blacks and Brown people would not only lead to disciplinary measures, but also deter officer mistreatment. This takes one to be conscious that their racially based actions are not acceptable. But most people feel there are not racist. Most people unconsciously are blind to the white racial frame that has influenced them, their thoughts, and their actions toward people of color. They are right, while those of a different hue are wrong. They are human and civilized, and Black and Brown are not. They are worthy of human rights, and people of color are not. This mentality is difficult to keep in check when everything around you supports your ideology. Therefore, in the case of officer Senior Police Officer Christopher Hickman, he may have simply acted from an unconscious place riddled with hate and disdain. When society supports a racist ideology and preaches racialized division, how does one know they are wrong when acting in accordance to the society around them? Source:

Misleading our children – is revisionist history harming the education of our nation’s students?

It’s astounding and almost as if it’s a scene from a movie – meddling, mid-level politicians trying to revise and alter curriculums to ensure children in classrooms are only getting certain points of few and perspectives when it comes to key moments in American history. It’s a level of petty-propaganda usually associated with paranoid regimes in far-away countries. But these days, it’s a homegrown problem. In Texas, the state Board of Education is being slammed for altering facts, twisting perspectives and intentionally omitting moments in history from it’s curriculum. According to USA Today, “The state is considering revisions to the 2010 standards, which a group of academics slammed in a report Thursday. Among their complaints: lessons downplaying slavery as the Civil War's cause, exaggerating the influence of Moses on U.S. democracy and applauding the National Rifle Association and Newt Gingrich's Contract with America. "The quibble over wording here could not be more misleading," said Emile Lester, a report co-author and political science professor at the University of Mary Washington in Virginia.” So how does this happen and how is it allowed in modern America? And how common is this throughput the country? Is it a matter of too much power in the hands of those with an agenda or a reflection on an education system in a sate of neglect by elected officials? There are a ton of questions that need to be asked. That’s where an expert from at the University of Mary Washington can help. Dr. Emile Lester, associate professor of political science at the University of Mary Washington, an expert in church and state issues is available to speak with media regarding this issue. Simply click on Emile’s icon to arrange an interview. Source:

Prose, prayers, palindromes and 45 presidents

If there’s one thing Colin Rafferty – a University of Mary Washington associate professor of English and teacher of creative nonfiction – knows better than prose, it’s the United States’ 45 presidents. His current manuscript, a collection of essays about each of them, includes pieces that range from “The Fear” about Martin Van Buren and “Bully” about Theodore Roosevelt to “What They Said About Him” about Barack Obama and “The Imagineer Considers Tomorrow” about Trump. Written as palindromes, death songs, prayers, movie scripts and more, Rafferty’s work has appeared in such prestigious publications as Brevity, Cobalt, Juked, Parcel and Waxwing, and he was recently featured on the Virginia Public Radio’s With Good Reason for a segment on “Getting to Know the Presidents.” “Reading and writing about the presidents has let me explore both American history and the expansiveness of creative nonfiction,” said Rafferty, who read a biography of each president before penning his essays. Colin is available to speak with media about his work and about President's Day. Simply click on his icon to arrange an interview. Source:

Oculus Go is coming – the market is about to evolve

Oculus Go is an all-in-one virtual reality (VR) headset that will offer 1,000s of games, 360-degree experiences without wires or even a PC to attach to. It’s coming – according to Facebook in early 2018 - but Canadian availability remains somewhat of a mystery. But the marketing has begun. There is a lot of hype when it comes to virtual reality – but will this technology be the gamechanger that shifts the market towards virtual reality experiences without wires and away from screenless viewers (headsets that require users to insert their smartphone)? Or will it take longer for VR to become mainstream, altering how we all consume games, media and virtually every experience that requires or incorporates technology? Is Oculus set to be the next Apple or Amazon? What will the future look like – and who will benefit most from VR? Which VR experiences are of most interest to Canadian consumers? These are early days, what will VR look like in a decade? As the market evolves, it seems VR's market potential has been diminished by the emergence of mobile AR as a rival platform. Even with the market pushing towards standalone headsets, premium VR might not accelerate until second-generation, standalone VR headsets break out starting over the next few years. There are a lot of questions about virtual reality and that’s where the experts from IDC Canada can help. Emily Taylor is a senior research analyst in the areas of consumer service and technology markets. She also can provide unique and intelligent insight into new landscape of virtual reality and augmented reality technologies for both consumers and businesses in Canada. Watch her video for more information on the VR/AR market in Canada, then simply click on her icon to arrange an interview. Source:

School shootings traumatize more than those directly affected

David Schonfeld, Director, National Center for School Crisis and Bereavement at the USC Suzanne Dworak-Peck School of Social Work: "Even students that have no direct connections with any of the communities where these shootings occurred may nonetheless be impacted by the media coverage. Just knowing that it could happen in another school in the country may make them feel vulnerable. The National Center for School Crisis and Bereavement has guidelines on how to talk to children about school shootings in the media at https://www.schoolcrisiscenter.org/resources/talking-kids-about-tragedies/." Marleen Wong, Stein/Goldberg Sachs Endowed Professor of Mental Health at the USC Suzanne Dworak-Peck School of Social Work: "There are now thousands of student and teacher survivors of school shootings across the country. Social workers should be aware that these survivors could have strong reactions, including serious distress, because the present shootings are reopening old wounds." Source:

The Dow Jones is booming! But who is really cashing in?

On Wall Street, it has already been a great start to the year for the Dow Jones. Just yesterday, the Dow Jones industrial average had a closing record of over 26,000. It seems like reason to celebrate, but who’s really winning at the end of the day? Is this a matter of brokers, firms and big banks reaping the benefits? Or are those more familiar with Main Street able to cash in and win as easily as those on Wall Street? Also, what does the upward trend mean for everyday investors? And is this trend one that should have people getting on board or exercising some serious caution? Reading the economic and financial tea leaves is never easy, but that’s where Missouri State University (MSU) experts can help. Dr. James Philpot is a CFP and an associate professor of finance and general business at MSU. He's an expert in this area and is available to speak to media. Click on his icon to connect with him. Source:

What will Donald Trump’s National Defense Strategy mean for Americans and its citizens?

The Department of Defense recently published an unclassified synopsis of the Trump administration’s first National Defense Strategy (NDS). The document, is missing the usual and sometimes expected Trump-like rhetoric of ‘America First’ and instead focuses on a balanced and cooperative approach among nations. At Augusta University, our experts have been examining the strategy, they have found that within the NDS the following stood out: • More money will be spent on military, private military contracting firms and cyber firms. This could benefit the local economy but does show that we’re worried. • Our military is growing more high-tech with artificial intelligence and robotics. The future of warfare could start to resemble something out of Hollywood. • For the last two decades, we were concerned with small-scale wars, counter-insurgency and counter-terrorism. Now, we are preparing our military for a Great Power War. In other words, we are preparing for a WWII type engagement, versus Iraq or Afghanistan. • Trump’s policy is very assertive whereas Obama’s policy was more conciliatory and forgiving in nature. • We are clearly focused on reasserting ourselves as the superpower. But what will this mean for every-day Americans? Will it be a boost to our economy as we invest in our military or will it mean other programs suffer as a result? Are we on the verge of another cold war? There are a lot of questions to answer – and that’s where our experts can help. Dr. Craig Albert is an expert on American politics and political philosophy. He was recently appointed director of Augusta University’s new Masters of Arts in Intelligence and Security Studies. Dr. Albert has experience with all forms of national and local news organizations and is available to speak to media regarding Donald Trump’s National Defense Strategy. Simply click on his icon to arrange an interview. Source:

Oscar Nominations: "Positive Strides" and Missed Opportunities, Says Baylor Entertainment Marketing Expert

Tyrha Lindsey-Warren, Ph.D., clinical assistant professor of marketing in Baylor University’s Hankamer School of Business, studies consumer behavior, multicultural media, movies and entertainment. She is an expert on Hollywood and movies featuring actors of color. She said Tuesday's Oscar nominations reveal "positive strides" for recognition of minorities in the film industry, but she also noted missed opportunities for noteworthy films. “With today’s Oscar nominations, we see positive strides in the categories of Best Actor, Best Supporting Actress and Best Director regarding the nominations of persons of color. Even for not-so-well publicized categories like Best Screenplay, Best Writing, Adapted Screenplay and Best Cinematography, there are some wonderful artists of color and women that have been nominated. One that truly makes me happy is the nomination of ‘Coco’ for Best Animated Feature. It was an outstanding tribute to Mexican culture and was truly well done," Lindsey-Warren said. "However, I am saddened that Patty Jenkins, the director of ‘Wonder Woman’ did not get any acknowledgement from The Academy. She did an excellent job with ‘Wonder Woman,’ from both a cinematic perspective as well as from the worldwide box office revenues. I am also saddened that director Reginald Hudlin’s ‘Marshall’ is missing this awards season. The story of American hero Thurgood Marshall is one that should have been more celebrated.” Tyrha Lindsey-Warren, Ph.D., is a marketing scholar, business executive, artist and entrepreneur. As a consumer behavior scholar, her research is rooted in narrative transportation theory (i.e., storytelling) that exudes the emotion of empowerment and its impact on consumer attitudes, behaviors, purchase intention and message recall. She also studies health edutainment, multicultural media and advertising, as well as movies and entertainment. Lindsey-Warren is an expert in effective communications strategies for leaders, multicultural communications and marketing. For more information, or for an interview with Tyrha Lindsey-Warren, contact Baylor Media Communications. Source:

A whole lot of problems facing Whole Foods?

In August, Amazon went on a binge and acquired high-end grocer Whole Foods for 13.6 billion dollars. Many wondered what changes would come and how the high-tech and modernized Amazon approach to retail would impact the grocery chain. A few months late, a look inside some stores shows the results aren't good. Shelves that once showed off fresh fruit and vegetables at a premium price are bare. And customers aren't happy. A new food ordering system called Order-to-shelf, or OTS may be the leading culprit. OTS is a tightly controlled system designed to streamline and track product. It allows outlets to carry items that move almost literally from daily delivery trucks to store shelves. Its goal is to reduce storage costs, waste and provide a cheaper and more efficient system of managing products. But is this effort for an almost militaristic efficiency costing Whole Foods customers, demoralizing employees and hurting the store's brand? Is this a matter of a learning curve that will sort itself out? Or did Amazon make a mistake implementing OTS? And will these empty shelves leave a lasting and negative impression on customers? There are a lot of scenarios and questions - that's where the experts from can help. Ryan Hamilton is a is a consumer psychologist and an expert in marketing, branding and consumer decision making. Ryan is available to speak with media regarding Whole Foods and the OTS system. Simply click on his icon to arrange an interview. Source: