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Experts in the Media: Florida Tech astrobiologist Manasvi Lingam in Astronomy magazine on the search for life 'out there'  featured image

Experts in the Media: Florida Tech astrobiologist Manasvi Lingam in Astronomy magazine on the search for life 'out there'

It's a question people have been asking since we first started looking at the stars - Are we alone out there? It's been the focus of books, movies, childhood dreams and most importantly, scientists who have spent careers searching for intelligent life in the universe. Recently, the popular publication Astronomy magazine contacted some of the leading experts and academics in America and asked that very question. Manasvi Lingam, an astrobiologist and assistant professor in the Department of Aerospace, Physics, and Space Sciences at Florida Institute of Technology was interviewed to add his perspective and expert opinion with the quest to answer a question people have been asking for centuries. If you're a journalist looking to know more or are covering this topic, let us help with your stories! Manasvi Lingam is an assistant professor in the Department of Aerospace, Physics and Space Sciences at Florida Institute of Technology. He is an author and go-to expert for media when it comes to anything in outer space or out of this world. Simply click on Manasvi's icon now to arrange an interview today.

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1 min. read
Adding Onsite Primary Care Practice in Cancer Center Earns National Innovator Award featured image

Adding Onsite Primary Care Practice in Cancer Center Earns National Innovator Award

ChristianaCare’s Helen F. Graham Cancer Center & Research Institute is the recipient of The Association of Community Cancer Center’s (ACCC) 2022 Innovator Award for its person-centered model of care that embeds a primary care provider in the cancer center for patients undergoing treatment who do not have a primary care provider. The Graham Cancer Center is among the first cancer programs in the nation to offer a program of this kind to its patients. “Earning the prestigious ACCC Innovator Award for our primary care practice is an accomplishment that belongs to our entire cancer care team which has worked long and hard to develop this unique program designed to improve our patients’ long-term health,” said Nicholas J. Petrelli, M.D., Bank of America endowed medical director of the Helen F. Graham Cancer Center & Research Institute. Patients diagnosed with cancer frequently have one or more concurrent chronic diseases, including heart disease, high blood pressure, COPD and diabetes. Cancer treatment can make these chronic medical problems worse, so it is important for patients to continue to see a primary care provider during their treatment, which can also help eliminate unnecessary emergency department visits. The new Primary Care Practice builds on the success of the Graham Cancer Center’s Oncology Express Unit, a program that offers urgent care to cancer patients in distress during treatment. “We conducted an informal survey that found as many as 15 percent of our patients did not have their own primary care provider,” said Cancer Program Clinical Director Cindy Waddington, MSN, RN, AOCN. “Having a primary care provider onsite working closely with the entire cancer care team helps ensure that essential patient care beyond cancer treatment is not delayed,” Waddington said. Patients are referred to the practice by their oncologists for any non-cancer health concerns. Since opening in January 2021, the program has received referrals to care for 234 patients. “Primary care in oncology has been a long-standing challenge for cancer patients and cancer programs,” said Family Nurse Practitioner Debra Delaney, RN, MSN, ACNS-BC, FNP-BC, who provides primary care services at the Graham Cancer Center. “Thankfully, we’ve been able to solve that challenge by addressing the whole person and promoting healthy living for the long-term.” Delaney helps patients manage their chronic medical conditions by monitoring their labs, refilling prescriptions and coordinating and communicating about any referrals they many need. “Following their cancer treatment, we help our patients transition to another practice, so they can continue to receive care for their primary care needs,” she said. The ACCC featured the program on its BuzzBlog. According to the ACCC, Innovator Award winners demonstrate the ability to advance the goals of improving access, quality and value in cancer care delivery, while also providing replicable solutions for other cancer programs and practices.

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2 min. read
Aston University joins forces with British Menopause Society and ITN Business to make programme for World Menopause Day featured image

Aston University joins forces with British Menopause Society and ITN Business to make programme for World Menopause Day

• Menopause: Continuing the Conversation will premiere at 12 noon on 18 October • The news-style programme features key industry interviews and news-style reports along with sponsored editorial profiles • It includes a film of Aston University staff telling their own stories. Aston University has joined forces with the British Menopause Society and ITN’s bespoke production hub, ITN Business, to contribute to a programme which raises awareness of the menopause for World Menopause Day. Menopause: Continuing the Conversation features key industry interviews and news-style reports, along with sponsored editorial profiles. It is anchored by television presenter and journalist Louise Minchin and will premiere at 12 noon on 18 October 2022 on the British Menopause Society's YouTube channel. The programme takes a holistic look – from lifestyle to changes in workplace policy - to support and empower women embarking on the perimenopause and beyond. Staff from Aston University tell their own stories in a film which forms part of the programme. World Menopause Day is held every year on 18 October. The day was designated by the International Menopause Society (IMS) to raise awareness of the menopause and to support options to improve health and wellbeing for women in mid-life and beyond. The theme for World Menopause Day 2022 is cognition and mood. According to research by the Chartered Institute of Personnel and Development (CIPD), three out of five working women between the ages of 45 and 55 who are experiencing menopause symptoms say it has a negative impact on them at work, nearly two-thirds of women surveyed said they were less able to concentrate, more than half said they experience more stress, 30 per cent of women said they had taken sick leave because of their symptoms and only a small minority said they told their managers about the real reason for taking sick leave. Beth Lloyd, associate director of organisational development at Aston University, said: “We are excited to announce our involvement in a news-style programme Menopause: Continuing the Conversation in partnership with ITN Business and the British Menopause Society for World Menopause Day. “Menopause is not just a gender or age issue; it is an organisational issue. It can impact on colleagues both directly or indirectly. Awareness on this topic is fundamental to reduce the stigma attached to it so that more people will talk openly about it so it can begin to be normalised and people can get the support they need. “Aston University has taken a proactive approach to raising awareness of the topic including hosting a range of workshops for managers and staff, introducing menopause mentors and creating an informal networking group. Our hope is that these activities will create a truly inclusive workplace and achieve our goal of becoming a recognised menopause friendly employer.”

2 min. read
Expert Perspective: UC Irvine's David Feldman on 'How to address the American megadrought?' featured image

Expert Perspective: UC Irvine's David Feldman on 'How to address the American megadrought?'

With the American West suffering from its worst megadrought in 1,200 years, and the Mississippi River as its lowest levels in recent history, water resource management is key to the America’s future. It’s a political challenge as much as a climate change mitigation one. UCI Water’s director David Feldman studies how water is allocated and distributed, and the difficulties in achieving institutional reform to promote equity in water management in the U.S. and elsewhere. He specializes in water resources management and policy, global climate change policy, ethics and environmental decisions, adaptive management, and sustainable development. Recently, David was featured on the UCI podcast to talk about this issue. If you're a journalist looking to cover this important topic - then let our experts help with your stories. David Feldman is a professor of Urban Planning & Public Policy and Political Science, Director of Water UCI. He is an expert in the areas of water resources management and policy, global climate change policy, ethics and environmental decisions, adaptive management, and sustainable development.  David is available to speak with media - simply click on his icon now to arrange an interview today or call Tom Vasich with UCI media relations at 949-285-6455.

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1 min. read
Can you be hacked while using your mobile device? In a word, yes — here’s how to protect your data featured image

Can you be hacked while using your mobile device? In a word, yes — here’s how to protect your data

October is Cybersecurity Awareness Month and being aware of all your devices is as important as ever before. Most people are online every day, which opens themselves up to a threat of being hacked. Whether it be a mobile device, laptop, or personal computer, everyone needs to have cyber awareness. Steven Weldon, director of the Cyber Institute at Augusta University’s School of Computer and Cyber Sciences said many straightforward things that can be done to protect devices, such as having lock screens, making sure operating systems are up to date and simply recognizing how, when and where devices are being used. “Smart phones today are probably the most capable computing device that we have and we have it on us all the time,” said Weldon. “The data that can be extracted from these devices can be put together to build a pattern of life on us: where we go, what we do and when we do it. All of this data is potentially at risk if we’re not being careful about who gets access to our smart phones. That’s a great reason to lock the screen and require at least a password or pin to unlock the phone.” Gokila Dorai, PhD, assistant professor in the School of Computer and Cyber Sciences, suggests using biometrics to enhance security. “I would strongly recommend for women, young adults even teenagers, if it’s possible for you to have biometrics as a way to unlock your device, then go for that. These unique ways of unlocking a device would add a layer of protection,” said Dorai. Dorai is one of the growing experts in the field of mobile forensics and her research projects are federally funded. In addition, several SCCS faculty are mentoring undergraduate and graduate students working on cutting edge research related to mobile device security and digital forensics. She also suggested adding a two-factor authentication or multi-factor authentication to add an extra layer of security. When out in the public, it’s easy to connect a mobile device to an unprotected Wi-Fi network. Doing so could open up sites you visit to a hacker. Weldon suggests people should be careful of what apps are used when on public Wi-Fi, since they may expose a lot of personally identifiable information. His suggestion is to use a virtual private network to help protect data that’s being transmitted and received. “We should recognize the data on our smart phones and protect them accordingly,” added Weldon. “Recognizing the value and sensitivity of the data on our smart phones can guide us in how we protect these devices. We may not think as much about the security and privacy of our smart phones as we do about our laptops and desktops. When we think about everything we use our smartphones for, how ubiquitous they are in our lives, we come to realize just how central they are to today’s lifestyle in the digital age.” It’s tough to identify when a mobile device has been hijacked, so both Weldon and Dorai suggest paying close attention to any unusual behavior, even small things such as a battery draining faster than usual. Both are indicators you may need to take corrective actions. Dorai added the government can do more to protect a person’s privacy. “With the introduction of more and more Internet of Things devices in the market, with several different manufacturers, there’s a lot of user data that’s actually getting exchanged. These days, the most valuable thing in the world is data. So stricter measures are required,” she said. She indicated it needs to be a collaborative effort between industry, academia, government, and practitioners to come together and work on ideas to strengthen security. “Yes we want security. We are willing to put up with a little bit of friction for additional security. We want it easy and we generally want it free,” said Weldon. “We don’t read licensing agreements, but we would generally be willing to take certain actions, make certain tradeoffs, to be more secure.” One other major concern are apps in general. While Google Play Store and Apple routinely remove some apps that may be out of date or have security vulnerabilities, they may still be running on a user’s device. “Mobile applications may also hide from you in plain sight in the sense the app icons may not be showing up on the screen, but still they are running in the background,” added Dorai. In essence, the device user is the first line of defense. Taking all the necessary steps to prevent a third party from getting your information is of the utmost importance in the digital age. “I believe a big part of it this discussion is about user awareness. We want that free app but that app is asking for a lot of permissions. There’s an old saying in cybersecurity: if you are not paying for the product, you are the product. There’s also another saying: if it’s smart, it’s vulnerable,” said Weldon. Are you a reporter covering Cybersecurity Awareness Month? If so - then let us help with your stories. Steven Weldon is the Director of  Cyber Institute at the School of Computer and Cyber Sciences at Augusta University and is an expert in the areas of cellular and mobile technology, ethics in computer science, scripting and scripting and automation. Gokila Dorai is an Assistant Professor in the School of Computer and Cyber Sciences at Augusta University and is an expert in the areas is mobile/IoT forensics research. Both experts are available for interviews - simply click on either icon to arrange a time today.

Gokila Dorai, PhD profile photo
4 min. read
MEDIA RELEASE: Ten travel tips Manitobans should consider before flying this summer featured image

MEDIA RELEASE: Ten travel tips Manitobans should consider before flying this summer

Winnipeg MB, July 13, 2022 – CAA Manitoba (CAA MB) has compiled a list of ten things that Manitobans should be aware of if they are considering travelling this summer – both inside and outside the country. “Those who are considering booking a trip should make sure they understand the scope of what travel looks like at the moment,” said Susan Postma, regional manager, CAA Manitoba. “The checklist for planning a trip has changed and we want to help people navigate this new environment. “Airports are experiencing delays with varying degrees of impact, and Manitobans should be prepared.” Through consultation with its top travel agents, CAA MB has identified ten key considerations that potential travelers may not be aware of. Anyone who is considering travel in the current environment should remember that travel requirements and regulations are continually changing. Expect itinerary changes. CAA Manitoba travel agents say our Members are experiencing schedule changes for flights. Subscribe to the airline’s text message service to be immediately notified of any changes, and book connecting flights with more time in between than you normally would if available. A travel agent is also a valuable resource if this happens. Consider packing a carryon instead of checking luggage. Potential baggage delays mean that your luggage may not arrive with you, or take extra time to be unloaded off the plane. If you bring a carryon, make sure it fits the size requirements for all the airlines you are flying on, and with any tour operators. When using a carryon to travel, you still need to follow the 3-1-1 rule: three ounces of liquid, gel, aerosol, cream or paste that fit in one quart-sized resealable bag. If you are checking luggage, make sure your carryon has your hygiene essentials, any medications and perhaps a change of clothing. It will take longer to get through airport security. The old standby of being at the airport one hour before takeoff for domestic flights and two hours before international flights no longer apply. CAA Manitoba currently recommends a minimum of two hours before domestic flight departures and three hours for international flights. While waiting in line, take off your jacket, belt, and empty your pockets so you’re ready to quickly place your belongings in the scanner. Make sure all your documentation is in order before you book. Your passport should still be valid six months after your travel date, as this is required in several countries. Passports themselves are taking longer than usual to renew, so it should be done several months before you travel. Each destination has varying documentation requirements, so make sure you fully understand what information you need to have ready and in what format. Buy travel insurance and understand what is covered. Make sure you have $5 million in coverage for emergency medical situations and that illness related to COVID-19 is included. Understand your entitlements for situations like denied boarding in the event of a positive test, trip cancellation or delays, what luggage is covered and what isn’t. Car rentals need to be booked months in advance. High demand as well as a shortage of vehicles means a shortage of rental cars. Some rental agencies, particularly on the east and west coasts, are not allowing vehicles to be rented in one city and left in another. A travel agent can help you navigate this. Be patient, be kind. Around the globe, airlines are dealing with staff shortages and luggage handling back-ups. Keep in mind that the staff at the airports are there to help you, and that things may take longer than usual. COVID-19 is still a major consideration. Confirm the COVID-19 situation at destination prior to booking. Understand the risk level associated with travel to a particular destination by checking the Government of Canada Travel Advice and Advisories website. Individual travel advisories remain on a country-by-country basis. It is important that Manitobans understand the ongoing uncertainty associated with international travel, whether that be related to the continued community transmission of COVID-19, or state of health care systems in destinations hit hard by the pandemic. Stay connected. It is important to have access to trusted, up-to-date information while travelling so you can monitor changing conditions and requirements and adapt accordingly. Bookmark the Global Affairs Canada website prior to departure and check it regularly while abroad. It is also a good idea to sign up for Registration of Canadians Abroad and stay in touch with a family or friend that has knowledge of your travel plans. Find these and more information at caamanitoba.com/travel. Confirm change and cancellation flexibility with your travel service provider. Many airlines and hotels have been providing more flexibility when it comes to refunds and changes to bookings. Make sure you understand any key dates related to cancellation and changes and whether you are entitled to a refund or a future travel voucher or credit at the time of booking.

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4 min. read
MEDIA RELEASE: Ice dams, overland flooding and other ways your home is at risk from water this spring: CAA Manitoba featured image

MEDIA RELEASE: Ice dams, overland flooding and other ways your home is at risk from water this spring: CAA Manitoba

Winnipeg, MB, March 21, 2022 – A winter with heavy snowfall means Manitobans are on the lookout for spring water damage. There are countless ways water can damage your property, which can lead to hazardous mold and structural damage. Luckily, there are just as many ways to prevent it. “The highest risk homeowners face is water damage, yet many homeowners remain unprepared,” said Tim Scott, president of CAA Manitoba. “While incidents can occur unexpectedly, common causes of water damage can often be spotted and prevented in advance.” "There are a few main causes of water damage that homeowners should watch for,” continued Scott. “Thawing, heavy rain and overland flooding are common in the spring, but homeowners should also be checking their roofs, downspouts and foundations every year to avoid unexpected seeping and leaks.” While this year’s slow melt has been helpful to lower the risk of overland flooding, unfortunately, it encourages ice dams on homes. An ice dam forms when melting snow turns to ice near the edge of your roof, trapping water behind and underneath it. That water can lead to all sorts of problems, said Don Fata, owner of Pristine Roofing in Winnipeg. “We are taking hundreds of calls this season,” said Fata. “It’s very important to remove ice dams if they form on your roof. Otherwise, they can lead to damage to your shingles, your roof and inside your home.” The trapped water behind an ice dam can seep through the roof and cause serious damage to insulation, drywall and electrical systems, said Fata. Left long term, it could also damage flooring, carpets and cause cracks in walls. “Removing ice dams is best done by the experts, who can do so safely and without damaging your roof or eavestroughs,” said Fata. Some other ways to help prevent flooding or water in your home include: Installing a sump pump and backwater valve Installing water sensors Flood shields around basement windows This spring, make sure to: ❑ Inspect your roof for signs of missing shingles, cracks or other damage ❑ Inspect eavestroughs to see they are not clogged or broken ❑ Make sure downspouts are directed away from your home ❑ Check windows and doors for signs of leakage ❑ Inspect your appliances regularly ❑ Watch your water bill for sudden jumps ❑ Check your basement walls for moisture ❑ Ensure your sump pump, backup valves and shut off valves are working properly ❑ Check your foundation for cracks – when the snow melts In addition to the tools and tips above, it is important to understand what is and is not covered in your home insurance policy, follow up with your insurance provider or broker to clarify any exclusions or additions. CAA licensed Insurance Brokers provide complimentary property insurance policy reviews -- even if you’re not insured with the company. For more information, visit CAA Manitoba’s home insurance website and to get a free property insurance quote.

2 min. read
MEDIA RELEASE: CAA unveils five new luxurious experiences for travellers looking to explore Canada in a new way featured image

MEDIA RELEASE: CAA unveils five new luxurious experiences for travellers looking to explore Canada in a new way

Winnipeg, MB, March 16, 2022 - Longing for your next adventure? Look no further because CAA Manitoba has unveiled a new set of luxurious travel packages designed for travellers who are ready to embark on an iconic Canadian adventure. As part of each package, travellers will be flying on a CAA chartered jet with all business class seating, offered in partnership with Air Canada. They will be joined only by those travelling on a Premier Collection tour. Itineraries are curated with affordable luxury in mind. “Our research has shown us that Canadians are looking to experience travel in a more intimate setting and at this time, many are still looking to stay closer to home,” said Susan Postma, regional manager, CAA Manitoba. “By coupling the best of Canadian culture, food and heritage, with the safety and luxury of travelling on a CAA chartered plane, we are confident that these packages will give travellers a delightful option to start exploring again.” Travellers will rediscover the nation’s greatest sights, sounds and smells on one of five journeys showcasing Canada’s unforgettable wonders and hidden gems. “For many of us, travelling again for the first time is a momentous occasion and we wanted to make that extra special by cultivating a premium experience with the utmost attention to health and safety,” said Postma. “Each destination encourages travellers to immerse themselves in every moment and create lasting memories.” Packages feature everything from stargazing to whale watching; enjoying a pancake brunch on a maple farm to World Famous “Digby Scallops” in Nova Scotia; witnessing the highest tides in the world in New Brunswick to taking in Quebec’s most breathtaking waterfall and many more unique experiences in between. “We are very pleased that CAA is recognizing our superior customer service in choosing Air Canada for its unique, luxury travel packages. Our private charter service, Air Canada Jetz, is specially designed for ultra-premium customers, such as pro athletes, celebrities and music stars, ensuring CAA’s explorers will travel in extraordinary style wherever their adventure takes them,” said Eric Bordeleau, senior director, Network Scheduling and Charters at Air Canada. Tours and dates include: Glorious Lakes and Glaciers: Banff, Jasper and Beyond (August 13-20, 2022) – 8 Days Savour Quebec: A Culinary Journey Through Quebec City, Charlevoix and Montreal (August 15 – 24, 2022) – 10 Days Rich and Enticing Quebec: Explore the Spectacular Gaspé Peninsula (August 15 – 24, 2022) – 10 Days Magical Maritimes: Acadian Culture, Delicious Flavours and Historic Charms (September 10-19, 2022) – 10 Days Platinum Journey - Mountains and Memories: Wonders of the West and Rocky Mountaineer (September 13-21, 2022) – 9 Days CAA Travel has over 50 years of experience in helping members plan and book unforgettable travel excursions around the world. CAA’s new Premier Tours Collection packages are part of CAA’s Extraordinary Explorations collection and range in price starting at $6,300 CDN. Extraordinary Explorations is CAA’s collection of unique travel adventures designed for adventurous travellers looking to embark on a luxe vacation for an affordable price. Experience one-of-a-kind destinations, intriguing itineraries and exceptional excursions. Available as escorted and hosted packages, every exploration is guaranteed to create lasting memories. The 2022 Premier Collection packages can be purchased at all CAA stores or by phone at 1-844- 202-8045. Click here for more information.

3 min. read
MEDIA RELEASE: Voting for the CAA Manitoba Worst Roads campaign is now open to all Manitobans featured image

MEDIA RELEASE: Voting for the CAA Manitoba Worst Roads campaign is now open to all Manitobans

Winnipeg, MB, March 9, 2022 – After a winter of straddling icy ruts, Manitobans will soon be playing ‘dodge the potholes’ this spring. Worried about your safety as a cyclist or pedestrian? Think a roadway is poorly designed? Voting is now open for the annual CAA Worst Roads campaign and CAA Manitoba is giving everyone the opportunity to voice their concerns about the bad roads in their community. “We are very proud to say that this annual advocacy campaign has influenced change for 10 years,” said Heather Mack, Manager, Government and Community Relations at CAA Manitoba. “As we kick off another year of the campaign, we are calling on all Manitobans to vote for their Worst Roads today and join the community of drivers, cyclists, transit riders and pedestrians committed to improving our roads.” The campaign informs all levels of government which roadway improvements are top of mind for Manitobans, and where improvements could be prioritized. Manitobans can vote on issues ranging from congestion, potholes, poor road signs and the timing of traffic lights to pedestrian and cycling safety. In 2021, four of the Top 5 Worst Roads were outside of Winnipeg, including Provincial Roads 307, 250, 450 and Trunk Highway 34. “The key to economic recovery is the investment in roads and supporting infrastructure because when we invest in our roads, we also create jobs,” said Mack. “Throughout the pandemic, our roads have been the arteries used every day to keep essential workers, goods and services flowing. Now more than ever, funding for roadway improvements and proper infrastructure needs to be consistent to ensure that quality and safety is maintained for everyone.” Potholes and poor road conditions are often the most common issues noted by road users and can cost motorists thousands of dollars in repairs when damage to vehicles is caused. The average cost of repairing pothole damage to a vehicle is more than $300, with some fixes topping $6,000 depending on the make and model of the car. According to the 2019 Canadian Infrastructure Report Card Spending, one dollar on pavement preservation may eliminate or delay spending $6-$10 on costly repairs later. “As the inventory of vehicles continues to remain scarce due to the global semiconductor chip shortage, more people are now trying to hold on to their cars for longer. Not only can poor roads cause damage to vehicles but they also heavily contribute to the wear and tear of tires and increased fuel consumption which is why the maintenance and quality of our roadways is even more important than ever.” Success stories over the last 10 years are a result of governments prioritizing infrastructure through multi-year capital investments. Some examples include: Empress Street, Winnipeg Empress Street was long in the top 10 for worst roads in Winnipeg, last appearing in 2019. In 2021, the City of Winnipeg’s improvements for Empress Avenue were completed, including new pedestrian ramps on Portage Avenue and Empress, and a new bi-directional bike path stemming from the Assiniboine River. St. James Coun. Scott Gillingham said he has wanted to see this project completed since he was first elected in 2014, saying “the residents told me many times that roads were the number one issue, specifically around the Polo Park area, so I'm glad to see this project completed.” St. James Street, Winnipeg St. James Street was often referred to as “driving on the moon” thanks to numerous potholes and poor patching jobs that rarely survived a season. Add general congestion due to its proximity to Polo Park, and St. James Street also appeared several times on our list, last appearing as No. 6 in 2019. Since 2017, major rehabilitation of St. James Street has been underway, including complete removal of some sections and intersections to be fully replaced. The work is expected to continue for 2022. Nominations for CAA’s Worst Roads can be cast at caaworstroads.com until April 6. To encourage participants to act on their concerns, they will be entered to win a Grand Prize of a $500 Best Western gift card and $200 Ultimate Dining card; secondary prize of a $500 Olympia Ski and Cycle gift card, along with weekly draws for $50 Ultimate Dining cards. Once voting is closed, CAA will compile a list of the 10 Worst Roads in Manitoba, along with the Worst Roads in regions across the province. The regional top five lists will help shine further light on the state of local roads in municipalities across Manitoba.    CAA will present the list of 2022 Worst Roads to local and provincial officials to help inform future funding and planning decisions.  The top 10 CAA Worst Roads in Manitoba in 2021 were:   1. Taylor Avenue, Winnipeg 2. Provincial Road 307 3. Provincial road 250 4. Provincial Road 450 5. Trunk Highway 34 6. Saskatchewan Avenue, Winnipeg 7. St. James Street, Winnipeg 8. Sherwin Road, Winnipeg 9. Waller Avenue, Winnipeg 10. Empress Street, Winnipeg

4 min. read
MEDIA RELEASE: CAA Manitoba sees a high number of service calls due to extended, extreme cold featured image

MEDIA RELEASE: CAA Manitoba sees a high number of service calls due to extended, extreme cold

WINNPEG, January 7, 2022 – The extreme cold weather that has gripped southern Manitoba for weeks has caused higher-than-average call volumes, and as result CAA Manitoba (CAA MB) is prioritizing service to Members in unsafe situations. “CAA’s top priority is to always ensure our members and drivers are safe, especially in extreme cold weather situations and when stranded on the side of the road,” says Tim Scott, President, CAA Manitoba. “We assure members that we are doing everything we can to get them and provide assistance. If you’re safe at home, we ask for your patience as there may be extended wait times.” On a typical winter day, CAA sees an average of 300 to 400 calls, the cold snap has resulted in a call volume three times higher than normal. “The last few weeks have been incredibly cold and busy days. Demand for service coupled with the frigid weather has been difficult,” says Scott. As the extreme cold weather is expected to stick around well into next week, CAA is reminding members, to plug in block heaters, and if they do decide to go out, to make sure you have an emergency car kit in your trunk. As well as having a fully charged cell phone before leaving your home. If drivers do find themselves stranded during the cold weather, it is important to be prepared by following these tips: Note the location of your vehicle. Assess your vehicle's operating problem if it is safe to do so. Make your vehicle visible by turning on hazard lights. If you choose to exit your vehicle, be aware of your surroundings and stay away from oncoming traffic. If a member finds themselves in need of service, we encourage downloading the CAA mobile app by visiting www.caamanitoba.com/membership/mobile-app or dialing *222 on your smartphone. During this weather event, Members at home may be given the option to call an alternate service provider and submit the receipt for reimbursement at our contractor rates.

2 min. read