Shannon Phillips, MD, MPH

Quality and Patient Safety Officer · Cleveland Clinic

Healthcare audiences are eager to learn how metrics, performance improvement and outcomes can help ensure the success of an organization

Quality and Patient Safety Culture of Safety Leadership: Role of A Leader to Develop Culture Leading By Influence Performance Improvement & Safety/Quality

Miguel McInnis

Managing Director · McInnis & Associates Consulting, LLC

A Seasoned Health Care Executive and Strategist on Health Care Access for Poor and Underserved Populations

Community Based Primary Care Access Planning Role of State Government in Incubating Health Care Access The Role of Public-Private Partnerships in Supporting Health Care Access

Dr. William E. Reichman

President and CEO · Baycrest

Overseeing one of the leading academic healthcare organizations specializing in complex specialized geriatric care and brain research.

Nutrition and the Aging Brain Mental Health and Aging Strategies for Remembering The Interactive Impact of Fitness and Brain Health Maintaining Autonomy: the Brain Fitness Movement

Suzana Makowski, MD MMM FACP

Co-Chief of Division of Palliative Medicine, Founder of Lois Green Learning Community · UMass Memorial Healthcare

Palliative Care Specialist, Social Media in Medical Education, Quality Improvement, Complexity and Positive Deviant

Palliative Care Making Your Wishes Known Mindfulness in Medicine

Kwabena Boakye

Assistant Professor · Georgia Southern University

Professor Boakye's research interest includes quality improvement, service innovation, and applied statistics

IT Post-Adoption Quality Management Service Operations

Andrew Ellefson, M.D.

Medical Director of the Neonatal Intensive Care Unit · ChristianaCare

Dr. Andrew Ellefson is a neonatologist currently serving as the Medical Director of the Neonatal Intensive Care Unit at ChristianaCare.

Neonatology

Michael Szeliga, MSN, APRN, AGCNS-BC

Clinical Nurse Specialist · ChristianaCare

Michael Szeliga, MSN, APRN, AGCNS-BC, CMSRN, CPHQ, is a Clinical Nurse Specialist at ChristianaCare in the Acute Medicine Service Line.

Nursing Clinical Practice Health Outcomes Acute Care

Donald Ford

President · Training Education Management LLC

Expert speaker who explains the people side of organizations with humor and insight.

High Performance Leadership Strategic Human Resource Management Becoming A Mega-Learner

Penny Gagnon, MA

CARF Canada Chief Accreditation Advisor · CARF International

Penny creates systems promoting a stronger vision and commitment to the quality of services in enhancing the lives of persons served.

CARF Accreditation Quality Assurance Performance Improvement Stakeholder Engagement Public Speaking

David Levin, MD

Chief Medical Information Officer · Cleveland Clinic

Challenging audiences to discover how analysis of “big data” can be used to transform healthcare, from practice redesign to new markets

Healthcare Information Technology Clinical Decision Support: From Alerts to Watson Emr and Related Clinical Systems-Strategy Selection and Physician Adoption Analytics: Data Strategies

Pedro M. Reyes, Ph.D.

Associate Professor of Operations and Supply Chain Management · Baylor University

Global supply chain expert focusing on designing supply chain operations planning & control systems such as RFID, Blockchain and AI

Blockchain Supply Chain & Logistics Supply Chain Management Industry 4.0 Global Supply Chain

Forrest W Breyfogle III

President and CEO · Smarter Solutions, Inc.

An enhanced business management system

Lean Six Sigma Voice of the Customer Scorecards Strategic Planning Predicitive Measurement System