Micki McElya, Ph.D.

Professor of History · University of Connecticut

Professor McElya is an expert in the histories of women, gender, sexuality, and race in the U.S., with a focus on politics and memory.

U.S. Cultural and Political History Women & Gender Sexuality & LGBTQ History Feminist Theory Queer Theory

Tara Truax

Client Relationship Expert, Direct Response Marketing Expert, Author, Speaker · Tara Truax Companies, LLC

Business Accelerator, Speaker, Author

Coaching Small Business Customer Service Business & Leadership Woman in Business

Miriam Capretz

Professor, Department of Electrical and Computer Engineering · Western University

Professor of Software Engineering at Western University who conducts research in energy management, smart buildings and online advertising.

Software Engineering – Architecture & Design Methodologies. Software Development Lifecycle. Software Research Graduate Education Teaching in Software Engineering Software Development

Asia Dowtin

Assistant Professor of Forestry · Michigan State University

Asia Dowtin's research uses in situ sampling and laboratory techniques to quantify hydrologic and nutrient cycling in the urban forest.

Youth Engagement Hydrologic and Nutrient Cycling in Urban Forests Ecosystem Services of the Urban Forest Urban Forest Planning and Management Workforce Development

Vickie Cammack

Social Innovator and Care Activist · A Good Life Consulting

Vickie Cammack is the Founder of Tyze Personal Networks that helps people to care as a network

Social Innovation Social Entrepreneurship Public Speaking Community Development Caregiving

Anand Rao

Distinguished Service Professor and Program Head · Carnegie Mellon University

Anand Rao focuses on research, innovation, applications, business and societal adoption of data, analytics, and artificial intelligence.

Systems Dynamics for Policy Evaluation Knowledge Graphs & Large Language Models Operationalizing AI Responsible AI Agent-based Modeling

Dominique Braxton, Ph.D.

Assistant Professor of Marketing, College of Business Administration · Loyola Marymount University

Customer Experience Digital Marketing Consumer Behavior Retail Technology Consumer Well-Being

Jeffrey Morris, PhD

Assistant Professor, School of Computer and Cyber Sciences · Augusta University

Quantum Cryptography Quantum Computing Defense and Security Systems Engineering National Security

Michael Mower

Executive Director of SUU Aviation / Chief Flight Instructor / FAA Designated Pilot Examiner · Southern Utah University

Specializes in pilot training, FAA regulations, advanced/aerobatic helicopter flight, aviation safety, search and rescue, and lobbying

Aviation Education Helicopter Flight Helicopter Aerobatic Flight FAA Regulations Inadvertent Instrument Meteorological Conditions (IIMC)

Michelle Zabel, MSS

Executive Director of Innovations Institute · University of Connecticut

Michelle Zabel and her team advance research-based, culturally responsive solutions for child, youth, and family-serving public systems.

Care Coordination Crisis Response Systems Implementation Science Sustainable Financing Continuous Quality Improvement (CQI)

Carsten K. Rath

Keynote Speaker · CKR Service Excellence Akademie

Keynote Speaker, Service Excellence Expert, Founder & CEO bei LH&E Lifestyle Hospitality & Entertainment Management AG

Service Leadership Branding

Gilbert-Jamison Theo

Chief Executive Officer · Performance Solutions by Design, Inc.

Author, Keynote Speaker, Customer Experience Expert, CEO & Founder of Performance Solutions by Design, Inc.

Service Excellence Leadership Accountability Customer Experience Patient Experience

Velitchka Kaltcheva, Ph.D.

Professor of Marketing, College of Business Administration · Loyola Marymount University

Retail Environment Impact Marketer-Consumer Relationships Consumer Motivation Consumer Economics Business Administration

Debanjan (Deb) Mitra, Ph.D.

Professor of Marketing · University of Connecticut

Professor Mitra is an expert in innovation and new product management, the customer experience.

Product Management Brand Strategies Marketing Strategy Product Development and Commercialization

Casey Call

Associate Director of the KPICD and Associate Professor of Professional Practice · Texas Christian University

Dr. Casey Call is the Assistant Director at the Karyn Purvis Institute of Child Development

Therapeutic Family Camps Trauma-Informed Classrooms & Schools Caregiver & Child Attachment Developmental Trauma & Intervention Trust-Based Relational Intervention® (TBRI®)

Diya Soubra

Managing Partner · SCH Consulting

A speaker that is able to communicate the connection between the underlying technology and the business case

Cloud Based Services Business Model Design Broadband Technology

Xiaofeng Zhao

Professor · University of Mary Washington

Xianofeng Zhao is an associate professor in the College of Business at the University of Mary Washington.

Business Administration Risk Management Supply Chain Management

Mitch Lieberman

Vice President, Market Strategy · Comity Technology Advisors

A passionate speaker, focusing on the intersection of Customer Experience, Customer Service Experience and CRM (often called Social CRM)

Social Crm Customer Service Excellence Multi-Channel Customer Service

Victoria Duff

Founder & CEO · a Business Plan

Entertaining & informative. Makes the most complex business and financial subjects simple and inspiring.

Business Start-Up Venture Capital Economic Survival

Peter Koch, PhD

Assistant Professor of Philosophy · Villanova University

Peter Koch, Ph.D., is an expert in philosophical issues of biomedical and clinical ethics related to patient well-being, harm and disease.

Harm Brain Death Euthanasia Philosophy of Disability Philosophy of Disease