Eve Rosenzweig

Professor of Information Systems & Operations Management · Emory University, Goizueta Business School

Technology-enabled Business to Business (B2B) Operations Performance Measurement Empirical Operations Management Operations Strategy Learning

Douglas Hanna

CEO · A Small Orange LLC

Engaging Customer Service and Technology Expert

Young Entrepreneurship Customer Service Telecommuting Web Hosting Customer Care

Terry Taylor

Milton W. Terrill Chaired Professor of Business Administration · Haas School of Business, University of California, Berkeley

Marketing-operations interface Economics of operations management Social responsibility in operations management On-demand service platforms Supply Chain Management

Krista Li

Assistant Professor of Marketing · Indiana University, Kelley School of Business

Krista Li is an expert in the fields of product design, consumer database targeting and behavior-based marketing.

Behavior-Based Marketing Consumer Relationship Management Product Design Consumer Database Targeting

Amy Feirn

Principal, Deloitte Consulting LLP · Deloitte Services LLP

Diagnosing the issues and prescribing improvements to your health care facility is the specialty of Deloitte LLP's health systems analyst

Health Care Services Management Improving Patient Experiences in Health Care Facilities Revenue Cycle Assessment Healthcare Financial Management Enterprise Cost Management

Jonathan Copulsky

Principal, Deloitte Consulting LLP · Deloitte Services LLP

Author and consultant whose career has been dedicated to developing and growing profitable customer relationships

Brand Resilience Brand Management