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Patricia Thornley avatar

Patricia Thornley

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Professor and Chief Scientific Adviser
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Aston University
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Read expert insights on a wide variety of topics and current events.

Inside the Holiday Season: Goizueta Experts on Spending, AI and Scams featured image

Inside the Holiday Season: Goizueta Experts on Spending, AI and Scams

As the holiday season ramps up, Emory University’s Goizueta Business School experts are available to help media unpack the stories behind the shopping, from tariffs and Black Friday pricing to AI gift guides and the psychology of giving. Goizueta’s Holiday Experts Hub brings together economists, marketers and consumer psychology researchers who can provide timely insight into the economic, behavioral and technological forces shaping how consumers spend and how retailers respond. Featured Topics The Holiday Economy: Spending, Prices and Retail Expectations How tariffs, affordability and consumer confidence are shaping holiday budgets, Black Friday deals and retailers’ fourth-quarter expectations. The Psychology of Holiday Shopping: Gifts, Pressure and Purpose Why we spend more than we intend, what makes a gift meaningful, and how stress, scarcity and promotional pressure shape what ends up in the cart. AI and the Future of Holiday Shopping How AI shopping assistants and gift guides are changing the way consumers find products and retailers personalize the experience, and how much those recommendations can be trusted. The Hidden Risks and Costs of Holiday Shopping Why AI-powered scams are getting harder to spot, and how the surge in online returns is creating costly challenges for retailers. Media can visit Goizueta’s Holiday Experts Hub to explore available experts and connect directly with the right source for their story.

1 min. read
What Age Should a Child Get a Phone? What to Know Before the Holidays featured image

What Age Should a Child Get a Phone? What to Know Before the Holidays

Half of US children own a smartphone by age 11, Common Sense Media reported Oct. 27, so most families face the first-phone question before middle school. Eli Singer, founder of Offline.now, says age matters less than having a plan before the new phone is set up. Offline.now's guide to first phones for kids covers what the research says about timing. What the research says about age The 2026 Common Sense Census surveyed 1,211 US children aged 9 to 17 (Common Sense Media, 2026). Smartphone ownership rose from 24% at age 9 to 57% at age 11. A study of more than 10,000 US children found that owning a smartphone at 12 was linked to higher odds of depression symptoms, obesity and poor sleep (Barzilay and colleagues, Pediatrics, 2026). The study shows a link. It does not prove the phone caused these problems. "Most parents ask me what age is right. I ask them what the phone is for and where it will charge at night. Those answers matter more than the child's age." Eli Singer, founder of Offline.now What changes in 2027 New rules for children and teens start next year. California's AB 1709 limits personalized feeds and autoplay for under-16s from Jan. 1, 2027. Google, Meta and TikTok sued on Nov. 4 to block it (AP). Meta's August settlement with US states sets a two-hour daily default and an overnight block for under-18s on Instagram and Facebook (CBS News). The UK's ban on social media for under-16s starts in March 2027 (LBC). A phone given this December arrives before any of these rules take effect. "Parents don't need to wait for the law. Daily limits and a nighttime cutoff are already in the phone's settings. The law is catching up to what a family can already do." Eli Singer Five things to agree on before you set up the new phone Singer suggests agreeing on these with your child before the phone is unwrapped, and writing them down. Where the phone charges at night. Outside the bedroom is easiest to set from the first day. Which apps are allowed, and who decides when a new one is added. Who your child can text, and what to do if a stranger gets in touch. What happens if a rule isn't followed, agreed ahead of time. When the rules will relax as your child gets older. Singer wrote about the same decision last December in Holiday Phones, Real Kids. "Kids learn phone rules by watching their parents. So the first rule you write down should be one the parents follow too." Eli Singer Where to start Lasting change runs on confidence, not willpower. Two questions find your starting place: Find Your Starting Place. Every family is different. Use what fits and consider professional support if conflict or distress feels severe. Story angles for reporters The story: many first phones will arrive as holiday gifts this December, a few months before new rules on feeds, autoplay and overnight use start in 2027. Until then, families are writing their own rules. The family phone agreement. What parents in your area write down before handing over a first phone, and which rules are still in place by February. Phones before middle school. With half of US children owning a smartphone by 11, what elementary schools and pediatricians are seeing. Parents as the example. How adults' own phone habits shape the rules their kids accept. About the expert Eli Singer is the founder of Offline.now, a directory of therapists and coaches who work on screen and phone use. He created the Offline.now Matrix and wrote Offline.now: A Practical Guide to Healthy Digital Balance. He is available to comment through the holidays on kids' first phones and family screen rules: eli@offline.now, or the Contact button below.

Eli Singer profile photo
3 min. read
Got Expertise to Share? featured image

Got Expertise to Share?

ExpertFile works with leading organizations with trusted experts. We help make their expertise more discoverable, structured, and actionable for AI-driven discovery, strategic outreach, and real-world opportunities.

November 11: Remembering the Fallen, Honouring Those Who Served featured image

November 11: Remembering the Fallen, Honouring Those Who Served

Every November, millions across Canada, the United States and the United Kingdom pause to honour those who have served, sacrificed and given their lives in military service. In Canada, Remembrance Day pays tribute to veterans and the fallen. In the United States, Veterans Day honours all who have served in the armed forces. In Britain, Remembrance Sunday and Armistice Day commemorate the service and sacrifice of British and Commonwealth forces. Though the traditions differ, they share a powerful purpose: ensuring that courage, sacrifice and service are never forgotten. More than a century later, these occasions remain profoundly relevant. They remind us that the freedoms enjoyed today have come at an extraordinary human cost, while raising important questions about how nations remember their history, support veterans and teach future generations about service and sacrifice. As November 11 approaches, journalists have an opportunity to explore several compelling stories: Why We Remember: The historical significance of November 11, the origins of Armistice Day and the evolution of remembrance traditions. The Meaning Behind the Symbols: Why poppies, moments of silence, memorials and ceremonies continue to resonate across generations. The Human Cost of War: Understanding the experiences of military personnel, their families and the communities forever changed by conflict. Beyond the Battlefield: The challenges veterans face transitioning to civilian life, including mental health, housing and access to support. Keeping History Alive: How historians, educators and communities preserve veterans' stories as firsthand witnesses to earlier conflicts become fewer. Remembrance in a Changing World: What past conflicts can teach us about contemporary warfare, international security and the importance of peace. ExpertFile connects journalists with academics, historians, military specialists and researchers who can provide informed perspectives on these important issues. Whether covering the historical origins of November 11, the experiences of today's veterans or the enduring importance of remembrance, our experts can help bring context, understanding and meaningful insight to your coverage. For expert commentary and interviews ahead of Remembrance Day and Veterans Day, explore our experts and their profiles below. To see all of our experts, visit: www.expertfile.com

2 min. read
AI Can Do a Lot. But Can It Replace Your Dental Hygienist? featured image

AI Can Do a Lot. But Can It Replace Your Dental Hygienist?

Artificial intelligence is transforming the workplace, including healthcare. But when it comes to dental hygiene, technology still cannot replicate the empathy, judgment and personal connection that patients depend on. Meghan Watkins, a dental hygiene instructor at Augusta University's Dental College of Georgia, believes the profession offers a compelling example of why human skills remain essential in an increasingly automated world. In a recent article, Watkins explains how dental hygienists do far more than clean teeth. They recognize subtle changes in oral health, assess potential risks, educate patients and develop relationships that often span years. “I don’t think a robot will take into consideration a patient’s feelings, or if something is uncomfortable or painful,” Watkins explains. “I will. I want them to come back and see me.” And the profession is growing. Federal projections anticipate 7% employment growth over the next decade, with a median annual salary of $90,670 in 2024. As AI raises questions about which jobs might disappear and which will endure, dental hygiene offers an interesting perspective on the future of work: technology can improve the tools, but it cannot replace the person providing compassionate, individualized care. For journalists exploring AI's impact on employment, the future of health care, or careers that depend on uniquely human skills, Meghan Watkins offers a valuable perspective on why dental hygiene remains essential. If you're interested in speaking with Meghan Watkins contact AU's External Communications Team mediarelations@augusta.edu to arrange an interview today.

1 min. read
Upcoming Jobs Report Will Test the Strength Behind Employment Headlines featured image

Upcoming Jobs Report Will Test the Strength Behind Employment Headlines

The next U.S. jobs report will offer a fresh look at the labor market as households and businesses assess the economy’s direction. The Bureau of Labor Statistics is scheduled to release October employment figures Friday, November 6, at 8:30 a.m. Eastern. The release will provide updated measures of hiring, unemployment and earnings, helping clarify whether employers are expanding their workforces and how workers are faring. Understanding the report requires looking beyond a single headline. Payroll growth and the unemployment rate come from separate surveys that measure different aspects of employment. The payroll survey counts jobs and tracks hours and earnings, while the household survey measures people’s employment status and produces the unemployment rate. Because their definitions and methods differ, the measures can move in different directions without contradicting each other. For example, employers can add jobs while unemployment rises if more people enter the labor force and begin searching for work. Wage gains also require context: a larger paycheck provides less financial relief when everyday prices rise just as quickly. Examining hiring alongside participation, earnings and industry differences can therefore reveal more about workers’ circumstances than the overall job count alone. For families, the stakes include job opportunities, income and confidence in making major purchases. For businesses, the figures can inform decisions about staffing and expansion. Dr. Jared Pincin, associate professor of economics at Cedarville University, brings relevant expertise to interpreting those connections. The central question is what the report’s combined measures reveal about economic opportunity—and whether the gains Americans see in national statistics translate into greater financial stability. 

Jared Pincin profile photo
2 min. read
Will Artificial Intelligence Destroy Us All? featured image

Will Artificial Intelligence Destroy Us All?

As tech insiders warn about an impending apocalypse, Ethan Zuckerman of UMass Amherst examines those claims in an appearance on The Prospect Podcast. Zuckerman discusses AI agents going rogue in the Hugging Face incident, as well as recent calls from tech leaders to slow down AI development. With Trump dismissing safety concerns, Zuckerman also discusses US competition with China, how global thinking around AI differs—and why he doesn't trust the industry to self-regulate. He explores how we can reclaim agency around AI, and the importance of local and community-oriented conversations, including a surprising initiative from a Maori radio station. Plus, what might a uniquely British AI look like?

Ethan Zuckerman profile photo
1 min. read
Boston Public Radio Podcast: Cybersecurity in the Schools featured image

Boston Public Radio Podcast: Cybersecurity in the Schools

On this podcast from WGBH, Brian Levine (director of the Cybersecurity Institute at UMass Amherst) discusses the recent cyberattack at Springfield Public Schools, these types of attacks in general, and personal data privacy and security measures people can take to protect themselves and their children. 

Brian Levine profile photo
1 min. read
Fran Berman: Who Protects the Public From AI? featured image

Fran Berman: Who Protects the Public From AI?

AI is rapidly becoming part of the critical infrastructure of modern life. But Francine Berman argues that we still govern much of digital technology as if it were simply another commercial product. In this video, Berman, author of Better Tech: Putting People First in Cyberspace, joins Energi Media to explain why search engines, social media, digital finance and AI now require the kinds of public-interest guardrails society eventually built around automobiles, buildings and other essential infrastructure. The conversation explores the tension between private-sector innovation and public protection, the European Union's risk-based approach to AI regulation, why humans must remain accountable for high-risk decisions, and how the global AI race can make governments reluctant to regulate. Berman's central argument is simple: Humans created these systems, humans can change them, and there is no single magic bullet. Better technology will require a long game of safer design, effective regulation, public pressure and millions of smaller choices that collectively shift digital systems toward the public interest. 

Francine Berman profile photo
1 min. read
MEDIA RELEASE: CAA Insurance launches new guide to help Ontarians understand property insurance coverage featured image

MEDIA RELEASE: CAA Insurance launches new guide to help Ontarians understand property insurance coverage

Having property insurance is one thing. Understanding what it covers is another. CAA Insurance Company has released a new Property Insurance Guidebook to help Ontario homeowners, condo owners and renters better understand property insurance, including what different types of coverage mean, questions to ask about their policy and what to consider before making a claim. “Insurance is there to help protect the places and belongings that matter to us, but understanding a policy can sometimes feel overwhelming,” says Elliott Silverstein, Director of Government Relations, CAA Insurance Company. “This guidebook gives Ontarians a practical starting point so they can ask informed questions and have more confident conversations with their insurance agent or broker.” What does property insurance cover? Coverage varies by policy, but common property insurance concepts include dwelling coverage, detached structures, personal belongings or contents, and additional living expenses. The CAA Insurance Property Insurance Guidebook explains these and other common insurance terms in clear, everyday language. What Ontario consumers can learn from the Property Insurance Guidebook The guide provides plain-language information to help consumers understand: Common property insurance terminology Coverage considerations for homeowners, condo owners and renters How replacement value differs from market value How renovations may affect insurance coverage What to consider before a property insurance claim Questions to ask an insurance agent or broker Understanding your property insurance before making a claim Consumers should not wait until they need to make a property insurance claim to learn what their policy covers. Understanding the basics of a policy ahead of time can help consumers identify questions about their coverage and reduce the chance of unexpected surprises. Updated guide helps Ontario drivers navigate auto insurance CAA Insurance has also updated its Auto Insurance Guidebook with information about changes to auto insurance in Ontario. Originally introduced in 2022, the guidebook takes a back-to-basics approach to common auto insurance terms and helps Ontario drivers have more informed conversations about their policies and coverage needs. “Whether someone is protecting their home, condo, apartment or vehicle, they should feel comfortable asking questions about their coverage,” adds Silverstein. “These guides are designed to make insurance information more approachable, so consumers can make informed decisions based on their individual needs.” The guidebooks are educational resources and are not intended to replace the expertise of a licensed insurance agent or broker or provide advice about an individual policy. Consumers with questions about their coverage should speak directly with their insurance representative. Both the Property Insurance Guidebook and Auto Insurance Guidebook are available for download through the CAA Insurance website.

Elliott Silverstein profile photo
2 min. read