Micah Solomon
Customer service bestselling author & strategist · Http://www.customerserviceguru.com
Customer Service Keynote Speaker
Hospitality Customer Service Customer Services Social Media High-Tech High-Touch Customer Service
Tim Moore
CEO · CrushIQ
Hype is dead! I teach businesses how to specifically create better customer experiences while competing for greater mind & market share.
Social Media Marketing Digital Business The Connected Consumer Google+ for Business
Dave Kerpen
CEO · Likeable Media
Who Loves Ya, Baby? Step up from the crowd in the rough and tumble world of social media marketing with the likeability factor!
Becoming More Likeable With Social Media Social Media Marketing Buzz & Viral Marketing Strategies Word of Mouth Marketing Customer Engagement & Retention
Tony Ulwick
Founder & CEO · Strategyn
Tony is the pioneer of Jobs-to-be-Done Theory and the inventor of Outcome-Driven Innovation® (ODI).
Outcome-Driven Innovation Marketing Strategy Innovation Management Strategy Innovation Consulting
Bryan Eisenberg
Partner · Eisenberg Holdings, LLc
New York Times Bestselling author on Marketing Optimization and Online Marketing
Web Analytics Online Marketing A/B Testing Multivariate Testing Persuasion
Brian Dervan
Store Manager, West Roxbury · TD Bank
Brian Dervan is an expert in business banking, employee experience and development, risk management, and operational excellence.
Management Recruiting Operational Excellence Business Growth Employee Experience and Development
Sean Burton
Founder and lead consultant · Analyt Data and Technology Solutions Ltd.
Founder & CEO @ Analyt
MVT SQL Interactive Design Web Analytics Survey
Dominique Braxton
Assistant Professor of Marketing, College of Business Administration · Loyola Marymount University
Customer Experience Digital Marketing Consumer Behavior Retail Technology Consumer Well-Being
Jean (John) Pfeifer
Director · UBS
World class energetic speaker on Wealth Management &Talent Management, who can combine strategy with very hands-on practical best practices.
Private Banking Wealth Management Customer Experience Talent Management Blue Ocean Strategy
Barry Himmel
Senior Vice President · Signature Worldwide
"We can fix it" is a common saying for Signature Worldwide's SVP, who helps cure customer service and sales ills in many industries
Negotiating Sales Strategy Customer Experience Customer Service
Theresa Syer
Founding Partner, Professional Speaker · Syer Hospitality Group Inc.
Theresa Syer is one of today's most influential voices on Creating Renowned Customer Experiences. As a Professional Speaker she inspires and
Service Loyalty Maximizing Your Networking Skills
Mike Lincoln
EVP Business Development · Lillibridge Healthcare Services Inc.
Sought after speaker on driving healthcare industry innovation, reconciling growth with capital, and enhancing the customer experience.
Customer Experience Go-To-Market Strategies Evolution in Healthcare Delivery Healthcare Financial Debt Capital Markets
Hillary Berman
Founder · Popcorn & Ice Cream
Small business marketing. Passionate about customer engagement, customer experience, small/local business, startups and entrepreneurship.
Small Business Marketing Women in Business Startup Marketing Customer Engagement & Retention Small Business
Corissa St. Laurent
Director, Regional Development · Constant Contact, Inc.
Constant Contact Regional Director, Northwest | Small Business Marketing Expert
Social Media Marketing Event Marketing Email Marketing Engagement Marketing Small Business Development
Neil Ward-Dutton
Research Director · MWD Advisors
Research Director and Co-founder, MWD Advisors
Business Management It Strategy Business Transformation Digital Transformation Customer Experience
Kate O'Neill
Founder/CEO · KO Insights
Tech Humanist / Cultural Strategist. Expertise in meaningful experiences for customers/users/patients/students/humans.
Digital & Mobile Strategy Strategic & Business Planning Strategy & Market Planning Marketing & Branding Digital & E-Commerce Search
Axel Schultze
CEO · Society3
CEO, Society3 - Building & managing social brand presences, channel empowerment, creating buzz with 100 Million reach.
Buzz Marketing Social Media Customer Experience
Don Roy
Professor of Marketing · Middle Tennessee State University
Marketing professor and blogger with a passion for all things marketing
Branding Marketing Customer Experience Social Media Content Marketing
Mark Johnson
Senior Vice President · Signature Worldwide
Sign on the dotted line to maximize customer loyalty and improve client relationships with Signature Worldwide's SVP
Customer Experience Leadership Sales Strategy Prospecting Negotiating
Sara Lingafelter Lobkovich
Change Agent | Strategist | OKR Coach · Red Currant Collective
Change & growth. Coach, creator, status-quo challenger. Joy-obsessed. OKR nerd. I ❤️ consequential work, slowing down & motorcycles 🏍️
Motorcycles Strategic Planning OKR Content Strategy Strategic & Business Planning