Ernan Roman
President · Ernan Roman Direct Marketing
Marketing thought leader. Innovator in Relationship Marketing and Voice of Customer driven Marketing Best Practices.
Voice of Customer Relationship Research Customer Engagement Social Media & Multichannel Marketing Relationship Marketing Customer Experience Marketing
Jeanne Bliss
President · CustomerBliss
If driving customer loyalty and engagement is your focus, you definitely want this Customer Leadership Executive powerhouse in your corner
Prosperous Company Culture Customer Satisfaction & Retention Organizational Structures and Models for Driving Change Customer Experience Leadership Aptitudes Need for A Chief Customer Officer
Mark Walhimer
Museum Manager · Southern Utah University
Wealth of experience in museum management and a deep commitment to fostering enriching cultural institutions.
Interactive Exhibits User-Centered Design Design Thinking Exhibition Design Museum Master Planning
Tim Moore
CEO · CrushIQ
Hype is dead! I teach businesses how to specifically create better customer experiences while competing for greater mind & market share.
Social Media Marketing Digital Business The Connected Consumer Google+ for Business
Micah Solomon
Customer service bestselling author & strategist · Http://www.customerserviceguru.com
Customer Service Keynote Speaker
Hospitality Customer Service Customer Services Social Media High-Tech High-Touch Customer Service
Dave Kerpen
CEO · Likeable Media
Who Loves Ya, Baby? Step up from the crowd in the rough and tumble world of social media marketing with the likeability factor!
Becoming More Likeable With Social Media Social Media Marketing Buzz & Viral Marketing Strategies Word of Mouth Marketing Customer Engagement & Retention
Tony Ulwick
Founder & CEO · Strategyn
Tony is the pioneer of Jobs-to-be-Done Theory and the inventor of Outcome-Driven Innovation® (ODI).
Outcome-Driven Innovation Marketing Strategy Innovation Management Strategy Innovation Consulting
Bryan Eisenberg
Partner · Eisenberg Holdings, LLc
New York Times Bestselling author on Marketing Optimization and Online Marketing
Web Analytics Online Marketing A/B Testing Multivariate Testing Persuasion
R. Ravi
Professor of Business, and Professor of Operations Research and Computer Science · Carnegie Mellon University
R. Ravi is interested in networks and their effects in business, a subject on which he introduced a new MBA class.
Applied Mathematics Business and Management Numerical and Computational Mathematics Pure Mathematics Computation Theory and Mathematics
Quinetta Roberson
John A. Hannah Professor of Organizational Behavior · Michigan State University
Quinetta Roberson's research interests focus on developing organizational capability and enhancing effectiveness.
Human Resource Management Diversity Equity Diversity & Inclusion
Kevin James Saunders
Global Learning & Support · Oculus Training
Global Learning & Development Partner
Hotel and Resort Training Sensitivity Training Bullying and Harassment Training & Development Human and Organizational Development
Brian Dervan
Store Manager, West Roxbury · TD Bank
Brian Dervan is an expert in business banking, employee experience and development, risk management, and operational excellence.
Management Recruiting Operational Excellence Business Growth Employee Experience and Development
Sean Burton
Founder and lead consultant · Analyt Data and Technology Solutions Ltd.
Founder & CEO @ Analyt
MVT SQL Interactive Design Web Analytics Survey
Dominique Braxton, Ph.D.
Assistant Professor of Marketing, College of Business Administration · Loyola Marymount University
Customer Experience Digital Marketing Consumer Behavior Retail Technology Consumer Well-Being
Jean (John) Pfeifer
Director · UBS
World class energetic speaker on Wealth Management &Talent Management, who can combine strategy with very hands-on practical best practices.
Private Banking Wealth Management Customer Experience Talent Management Blue Ocean Strategy
Barry Himmel
Senior Vice President · Signature Worldwide
"We can fix it" is a common saying for Signature Worldwide's SVP, who helps cure customer service and sales ills in many industries
Negotiating Sales Strategy Customer Experience Customer Service
Theresa Syer
Founding Partner, Professional Speaker · Syer Hospitality Group Inc.
Theresa Syer is one of today's most influential voices on Creating Renowned Customer Experiences. As a Professional Speaker she inspires and
Service Loyalty Maximizing Your Networking Skills
Axel Schultze
CEO · Society3
CEO, Society3 - Building & managing social brand presences, channel empowerment, creating buzz with 100 Million reach.
Buzz Marketing Social Media Customer Experience
Don Roy
Professor of Marketing · Middle Tennessee State University
Marketing professor and blogger with a passion for all things marketing
Branding Marketing Customer Experience Social Media Content Marketing
Mark Johnson
Senior Vice President · Signature Worldwide
Sign on the dotted line to maximize customer loyalty and improve client relationships with Signature Worldwide's SVP
Customer Experience Leadership Sales Strategy Prospecting Negotiating