Experts Matter. Find Yours.

Connect for media, speaking, professional opportunities & more.

Let our experts explain the value of AI and Process Automation. Join us at Directions 2019 on May 02 to find out! 
 featured image

Let our experts explain the value of AI and Process Automation. Join us at Directions 2019 on May 02 to find out!

Just how big of a deal is AI? At this year’s Directions 2019, IDC Canada experts will be speaking to a variety of topics that are reshaping the digital visions and tactics modern companies are using to compete. Explore how AI encompasses a huge spectrum of technologies for the enterprise and how at the center of it all is data.   On May 02, join Warren Shiau, Research Vice-President with IDC Canada as he presents a highly anticipated talk on AI: Process Animation at 11:20 AM. Warren will look at what’s being adopted by Canadian enterprise under the banner of AI; and why AI can generate significant business value even in the absence of large data science teams and enterprise-wide high-quality data. Deep learning may rule the future but “small AI” targeting things like process automation rules the day. Organizations are rethinking digital transformation – join us May 02 to learn more. Location: St. James Cathedral Centre: Snell Hall, 65 Church Street | Toronto Date: May 2, 2019 Time: 8:00 AM - 8:30 AM - Registration & Networking Breakfast | 8:30 AM - 3:30 PM Conference Program Register Today before it's too late!  If you're a member of the media and would like to attend this event, please contact Cristina Santander at csantander@idc.com

1 min. read
Is it Time to Rethink Digital Transformation? Join our experts May 02 to Find Out!  featured image

Is it Time to Rethink Digital Transformation? Join our experts May 02 to Find Out!

Organizations are rethinking digital transformation. After some high-profile failures, innovation being treated as a sideshow, and elusive ROIs, organizations are reshaping their digital visions and their tactics for getting there. With greater clarity about what the future enterprise will look like and what it will take to compete in redefined industries, companies are pivoting away from digital for the sake of innovation to digital for the sake of the business. Join us and catch Dave Pearson, Research Director and Team Lead for IDC Canada's Infrastructure Solutions Research Group presenting: ‘The New Infrastructure Data World ’ at IDC Directions 2019 in Toronto on May 02. Data growth and capacity concerns continue to the be the number one stress on data centers in Canada. At the same time, IT is expected to support Digital Transformation (DX) and new business initiatives at nearline speed.  What will your next generation of infrastructure need to look like to support the variety of workloads, applications, and data sources your organization requires, from core to cloud to edge? Find out in Dave's breakout session at IDC Directions in Toronto   Location St. James Cathedral Centre: Snell Hall 65 Church Street | Toronto Date May 2, 2019 Time 8:00 AM - 8:30 AM - Registration & Networking Breakfast 8:30 AM - 3:30 PM Conference Program Register Today before it's too late!  If you're a member of the media and would like to attend this event, please contact Cristina Santander at csantander@idc.com

1 min. read
Ungrading – is putting down the pen an A+ idea for post-secondary professors? featured image

Ungrading – is putting down the pen an A+ idea for post-secondary professors?

It’s a growing movement among professors – ungrading. There’s a popular trend out there that says teachers are spending too much time grading and evaluating as opposed to educating. Some professors feel that students need to be engaged by what they learn and not necessarily fixated on the grades they earn. In a recent blog post (see below) UMW’s Jesse Stommel showed how strongly he backs the concept.  “There are a surprising number of faculty questioning grades in productive ways, and experimenting with alternative modes of assessment,” said Jesse Stommel, executive director of the Division of Teaching and Learning Technologies at University of Mary Washington, and an early evangelist of ungrading. “If, as teachers, we just ask students why, when and how they learn, what we can get back is way more valuable than any standardized assessment mechanism can reveal.” Ungrading “creates space for that kind of honest reflection and dialogue,” he said. - TaxProfBlog The concept is novel and has support – but will it catch on?  Will academia take a turn away from the traditional ways of grading? What will students think and how will they measure progress? And what about parents and potential employers who might rely on the old system when hiring or validating the costs of higher-education? Jesse Stommel is the Executive Director of Teaching and Learning Technologies at the University of Mary Washington and is an expert in faculty development, digital education and modern learning. Jesses is available to speak with media regarding ungrading – simply click on his icon to arrange an interview.

2 min. read
Empowered Storytelling Geared Toward Women Is a Winning Combo for Super Bowl Ads, Baylor Expert Says featured image

Empowered Storytelling Geared Toward Women Is a Winning Combo for Super Bowl Ads, Baylor Expert Says

Television advertisers who have chosen to appeal to women fans and viewers during this weekend’s Super Bowl have committed their millions of dollars to a wise strategy, according to a Baylor University marketing and advertising expert. Tyrha Lindsey-Warren, Ph.D., clinical assistant professor of marketing in Baylor’s Hankamer School of Business, studies consumer behavior and attitudes, multicultural media and advertising, and movies and entertainment. Each year, she and her students analyze the Super Bowl ads. And each year, she said, she sees more ads geared toward women. In fact, AdAge reports that brands like Bumble, Toyota and Procter & Gamble's Olay are featuring women in lead roles in their Super Bowl commercials this year. “That’s smart,” Lindsey-Warren said. “The current and future market power of women – as a whole and by segments – is undeniable and truly cannot be ignored by marketers.” To make her point, she cited research showing that women influence more than 80 percent of all consumer spending; 89 percent of the financial decisions are made by women; and globally, women control more than $20 trillion in world-wide spending. In addition, nearly 24.3 million African American women are brand loyalists and cultural trendsetters who have influence over the $1.2 trillion dollars in black spending power. Forbes reported in 2018 that “women constituted about 49 percent of the 108 million-plus people who watched” that year’s Super Bowl – and paid closer attention to the ads. “Nowadays, whatever brands plan to do during the Super Bowl must be extremely strategic and well planned when commercials go for over $5 million dollars,” Lindsey-Warren said. “With the #metoo and #times up movements as well as the diversity and gender issues in advertising industry and more, I think brands struggle as to how they approach targeting women on such a global stage.” She said brands that use “empowered storytelling” – storytelling that exudes the emotion of empowerment – make a difference. Good examples, she said, are Always’ “Like a Girl” commercial in 2015 and Audi’s “Daughter” commercial in 2017. “In my research, especially among Millennials and Gen Z, this approach is a powerful combination for brands who want to increase purchase intentions for their products or services,” Lindsey-Warren said. “The emotion of empowerment is multidimensional and promotes encouragement and can be extremely motivational,” she said. “When one is empowered, it can be an ‘aha’ moment and very transformational in a positive manner. In addition, empowered storytelling is a proactive approach to storytelling that demands you keep the receiver of the story in mind at every stage of the process because, at the end of the day, you want the receiver of the story to be better in some way for having received the empowered narrative they just viewed or experienced.” And when consumers are empowered, they tend to tell others. In the digital space, this looks like sharing videos, posts, quotes and more on social media channels. “Essentially, empowered storytelling gives brands the opportunity to achieve the right balance of entertaining and encouraging and, ultimately, healing by showing that they care for their consumers through the motivational messages and narratives they are producing,” Lindsey-Warren said. ABOUT TYRHA LINDSEY-WARREN, Ph.D. Tyrha Lindsey-Warren, Ph.D., is a marketing scholar, business executive, artist and entrepreneur. As a consumer behavior scholar, her research is rooted in narrative transportation theory (i.e., storytelling) that exudes the emotion of empowerment and its impact on consumer attitudes, behaviors, purchase intention and message recall. She also studies health edutainment, multicultural media and advertising, as well as movies and entertainment. Lindsey-Warren is an expert in effective communications strategies for leaders, multicultural communications and marketing. Her latest research, “An Examination of Television Consumption By Racial and Ethnic Audiences in the U.S.,” was published in the Journal of Advertising Research. She will be discussing this study during panel discussions in New York City and Los Angeles for the Geena Davis Institute on Gender in Media. ABOUT BAYLOR UNIVERSITY Baylor University is a private Christian University and a nationally ranked research institution. The University provides a vibrant campus community for more than 17,000 students by blending interdisciplinary research with an international reputation for educational excellence and a faculty commitment to teaching and scholarship. Chartered in 1845 by the Republic of Texas through the efforts of Baptist pioneers, Baylor is the oldest continually operating University in Texas. Located in Waco, Baylor welcomes students from all 50 states and more than 80 countries to study a broad range of degrees among its 12 nationally recognized academic divisions. ABOUT HANKAMER SCHOOL OF BUSINESS AT BAYLOR UNIVERSITY Baylor University’s Hankamer School of Business provides a rigorous academic experience, consisting of classroom and hands-on learning, guided by Christian commitment and a global perspective. Recognized nationally for several programs, including Entrepreneurship and Accounting, the school offers 24 undergraduate and 13 graduate areas of study. Visit www.baylor.edu/business and follow on Twitter at twitter.com/Baylor_Business.

Tyrha Lindsey-Warren, Ph.D. profile photo
4 min. read
The hidden treasure of digital piracy? It can boost bottom line for manufacturers, retailers featured image

The hidden treasure of digital piracy? It can boost bottom line for manufacturers, retailers

HBO's popular television series "Game of Thrones" returns in April, but millions of fans continue to illegally download the program, giving it the dubious distinction of being the most pirated program. Many may wonder why the TV network hasn't taken a more aggressive approach to combating illegal streaming services and downloaders. Perhaps it is because the benefits to the company outweigh the consequences. Research analysis by faculty in Indiana University's Kelley School of Business and two other schools found that a moderate level of piracy can have a positive impact on the bottom line for both the manufacturer and the retailer -- and not at the expense of consumers. "When information goods are sold to consumers via a retailer, in certain situations, a moderate level of piracy seems to have a surprisingly positive impact on the profits of the manufacturer and the retailer while, at the same time, enhancing consumer welfare," wrote Antino Kim, assistant professor of operations and decision technologies at Kelley, and his co-authors. "Such a win-win-win situation is not only good for the supply chain but is also beneficial for the overall economy." While not condoning piracy, Kim and his colleagues were surprised to find that it can actually reduce, or completely eliminate at times, the adverse effect of double marginalization, an economic concept where both manufacturers and retailers in the same supply chain add to the price of a product, passing these markups along to consumers. The professors found that, because piracy can affect the pricing power of both the manufacturer and the retailer, it injects "shadow" competition into an otherwise monopolistic market. "From the manufacturer's point of view, the retailer getting squeezed is a good thing," Kim said. "It can't mark up the product as before, and the issue of double marginalization diminishes. Vice versa, if the manufacturer gets squeezed, the retailer is better off. "What we found is, by both of them being squeezed together -- both at the upstream and the downstream levels -- they are able to get closer to the optimal retail price that a single, vertically integrated entity would charge." In the example of "Game of Thrones," HBO is the upstream "manufacturer" in the supply chain, and cable and satellite TV operators are the downstream "retailers." Kim and his co-authors -- Atanu Lahiri, associate professor of information systems at the University of Texas-Dallas, and Debabrata Dey, professor of information systems at the University of Washington -- presented their findings in the article, "The 'Invisible Hand' of Piracy: An Economic Analysis of the Information-Goods Supply Chain," published in the latest issue of MIS Quarterly. They suggest that businesses, government and consumers rethink the value of anti-piracy enforcement, which can be quite costly, and consider taking a moderate approach. Australia, for instance, due to prohibitive costs, scrapped its three-strikes scheme to track down illegal downloaders and send them warning notices. Though the Australian Parliament passed a new anti-piracy law last year, its effectiveness remains unclear until after it is reviewed in two years. As with other studies, Kim and his colleagues found that when enforcement is low and piracy is rampant, both manufacturers and retailers suffer. But they caution against becoming overzealous in prosecuting illegal downloaders or in lobbying for more enforcement. "Our results do not imply that the legal channel should, all of a sudden, start actively encouraging piracy," they said. "The implication is simply that, situated in a real-world context, our manufacturer and retailer should recognize that a certain level of piracy or its threat might actually be beneficial and should, therefore, exercise some moderation in their anti-piracy efforts. "This could manifest itself in them tolerating piracy to a certain level, perhaps by turning a blind eye to it," they add. "Such a strategy would indeed be consistent with how others have described HBO's attitude toward piracy of its products."

What's in Store for the ICT Industry in 2019? featured image

What's in Store for the ICT Industry in 2019?

Get in the front of 10 key technology predictions we expect to see in 2019 and beyond! At this year's IDC Canada Predictions 2019 webcast, IDC Canada's Lars Goransson and Tony Olvet discussed what's in store for the Canadian ICT industry, including the massive jump in technology trends and the pace of innovation that's expected for 2019 and beyond. Watch the replay today! The forces of multiplied innovation are powering up, with an explosion of digital innovation platforms and ecosystems, enabled by a new wave of application deployment, AI, trust and ambient interface technologies, all built on a new generation of the cloud. How will enterprises race to reinvent their IT organizations and what are the IT skills needed to grow and compete in the years ahead? Hear more from Tony Olvet, Lars Goransson and a selected group of IDC Canada analysts at this year's Predictions 2019 Webcast. Don't miss out! Watch now the replay and access the presentation deck here: https://bit.ly/2yACbqw

1 min. read
Next Level Thought Leadership and Content Marketing featured image

Next Level Thought Leadership and Content Marketing

We are entering an era of elevated thought leadership. Thought Leadership often focuses on a select few in an organization and misses opportunities to showcase everything your organization has to offer. It’s rarely scalable, often expensive and almost always wagers on a small pool of topics in any given quarter. The fact is that you have more expertise operating behind the scenes than you’re showing off. Enter Expertise Marketing, the next generation of content marketing.  Opening up a world of new opportunities, here is how Expertise Marketing stacks up against more traditional thought leadership programs.   SCOPE Inclusive vs Exclusive Expertise Marketing is designed to engage a diverse set of experts throughout the organization. It focuses on broader coverage of relevant topics that engage a wider variety of audiences and expand your opportunities for valuable connections.  Thought Leadership programs tends to focus on fewer select experts. Often designed as a bespoke program aimed at involving only senior executives. TIMING Sustained vs Campaign Focussed Expertise Marketing creates a sustained digital presence that leverages the content that experts are producing across the organization and distributes it across a range of channels. Most Thought Leadership programs tend to align with a specific event (such as a product launch, industry conference or social cause) that maps to a defined budget and timeframe. STRUCTURE Agile vs Controlled The agile nature of good Expertise Marketing provides the ability to quickly mobilize experts to position their expertise in the context of breaking news to create higher engagement with audiences such as the media.  This compares to the more controlled approach of a traditional Though Leadership programs that requires careful planning to ensure alignment with corporate strategy and messaging - often missing time-sensitive opportunities. COST Low vs High Expertise Marketing can efficiently leverage client or agency resources and services through technology versus Thought Leadership programs that are often structured as long-term projects that require specialized resources in agencies.  Take the steps to transform your content marketing overnight. Download the Expertise Marketing whitepaper or talk to us about how you can evolve quicker and generate a new competitive edge.    About ExpertFile For a comprehensive look at how expertise marketing benefits the entire organization and drives measurable return on investment, follow the link below to download an industry-focussed copy of ExpertFile’s Complete Guide to Expertise Marketing: The Next Wave in Digital Strategy.

Peter Evans profile photoDeanne Taenzer profile photoRobert Carter profile photo
2 min. read
Top 9 ROI Metrics for Expertise Marketing featured image

Top 9 ROI Metrics for Expertise Marketing

When it comes to digital marketing, organizations are looking for data-driven solutions that are proven to support their bottom line. Here are 9 families of quantitative and qualitative metrics that will help you measure and track the success of your organization’s Expertise Marketing. (Taken from Chapter 5 of Expertise Marketing Whitepaper: Next Wave in Digital Strategy) REPUTATION Move Brand Metrics - Position research, client work, thought leadership perspectives and achievements in the context of relevant topics in the news. MARKET AWARENESS Move Search Metrics - Boost search-engine rankings and increase overall breath of search results. LEAD GENERATION Grow Inbound Leads - Increase the number of direct lead inquiries from the following audiences: Customers |  Students |  Patients  |  Donors  |  Patients  |  Media  |   Recruits  | Conferences  | Partners  |  Alumni  | & More... AUDIENCE ENGAGEMENT Drive Engagement Metrics - A single familiar digital touchpoint provides access to all content marketing assets and encourages enhanced content browsing. Download our Free Whitepaper Expertise Marketing: The Next Wave in Digital Strategy TALENT DEVELOPMENT Boost People Performance -   Better engage stakeholders, researchers & subject-matter experts in the development and distribution of content. INTERNAL COLLABORATION Improve Teamwork & Internal Efficiency - Better coordinate the knowledge and resources across internal communications teams and other departments as they engage experts.  Provide a faster, more efficient way to generate content for breaking news and events. CONTENT CONTRIBUTION Expand Reach - Increase the size of the organization’s digital footprint by aggregating more content and distributing it contextually to multiple websites and third-party databases. EFFICIENCY Deliver More with Less - Help employees get their jobs done faster and more efficiently. Enable them to find information faster, speed up internal processes and foster collaboration among people in multiple locations. LEVERAGE CURRENT & FUTURE INFRASTRUCTURE Extract More Value From Existing Investments - Properly integrated, new technology investments should integrate seamlessly to leverage existing/proposed infrastructure such as content management systems (CMS). What’s most important to you? Get in touch with Deanne and start the conversation about how ExpertFile can begin moving that dial within 6 weeks. Get Your Copy and Get Started Expertise Marketing: The Next Wave in Digital Strategy About ExpertFile ExpertFile is the world’s first Expertise Marketing Platform that helps organizations solve the challenge of creating, managing and amplifying expert content. Our software platform and services help you showcase your people and their insights to the audiences that matter across a range of channels including distribution through the Associated Press to over 15,000 newsrooms.  Learn more about ExpertFile.

Deanne Taenzer profile photoPeter Evans profile photoRobert Carter profile photo
2 min. read
2019's Hottest Content Marketing Trend featured image

2019's Hottest Content Marketing Trend

Content marketing has taken over the digital landscape and quickly become the strategy of choice for boosting online engagement. While many organizations want skin in the game, incremental tweaks to existing marketing plans will no longer deliver big returns. Over the past 18 months, audience behaviour has evolved and we need to make sure that we’re keeping up.  Expertise Marketing is the next evolution of content marketing. Leveraging untapped expertise within your organization, it builds value by mobilizing the hidden people, knowledge and content you already have at your fingertips. This win-win solution not only gives audiences better quality content, but it also lets organizations show off their smarts. As the hottest content marketing trend of 2019, Expertise Marketing drives exponential return by:                        Promoting the content generated by internal experts in the manner that’s easily found by both search engines and media partners. Transforming invisible expert content that is already in your organization into lead-generating material. Using best-in-class content to nurture conversations and connections with audiences such as media, customers, partners, government and funding agencies. Download our FREE Whitepaper Expertise Marketing: The Next Wave in Digital Strategy On top of these attributes, Expertise Marketing can be easily deployed in weeks and improvements to ROI metrics can be seen almost instantly. Download our white-paper to learn more and step into this new world of opportunity and performance.    Get Your Copy and Get Started Expertise Marketing: The Next Wave in Digital Strategy About ExpertFile ExpertFile is the world’s first Expertise Marketing Platform that helps organizations solve the challenge of creating, managing and amplifying expert content.  Our software platform and services help you showcase your people and their insights to the audiences that matter across a range of channels including distribution through the Associated Press to over 15,000 newsrooms.   Learn more about ExpertFile.

Peter Evans profile photoDeanne Taenzer profile photoRobert Carter profile photo
2 min. read
Cloudhopper - What is it and should we worry? featured image

Cloudhopper - What is it and should we worry?

Earlier this week, the Department of Homeland Security issued a warning that a Beijing based group of hackers -dubbed ‘cloudhopper’ was mounting a potential cyber-attack on American based institutions. The Chinese government has denied these claims vigorously and stated that China does not support hacking. So, what is cloudhopper? What businesses and institutions are most vulnerable? And does America need to increase its focus on cyber-security and digital threats? There are a lot of questions – and only a few leading experts who can help explain the situation. That’s where Cedarville can help. Dr. Seth Hamman is an assistant professor of computer science at Cedarville. Seth is an expert in cybersecurity education.  Dr. Hamman is available to speak with media – simply click on his icon to arrange an interview.

1 min. read