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As most of North America is now working from home, those trying to work are now finding board rooms and those always required meeting are now taking place online. Whether it is Webex, Zoom, Join.Me, Skype or even FaceTime – the convenience is ideal. But just how secure those calls are and whether or not someone is collecting, eavesdropping or recording might be altogether completely different. From Zoom’s CEO Eric Yuan: During normal operations, Zoom clients attempt to connect to a series of primary datacenters in or near a user’s region, and if those multiple connection attempts fail due to network congestion or other issues, clients will reach out to two secondary datacenters off of a list of several secondary datacenters as a potential backup bridge to the Zoom platform. In all instances, Zoom clients are provided with a list of datacenters appropriate to their region. This system is critical to Zoom’s trademark reliability, particularly during times of massive internet stress.” In other words, North American calls are supposed to stay in North America, just as European calls are supposed to stay in Europe. This is what Zoom calls its data center “geofencing.” But when traffic spikes, the network shifts traffic to the nearest data center with the most available capacity. China, however, is supposed to be an exception, largely due to privacy concerns among Western companies. But China’s own laws and regulations mandate that companies operating on the mainland must keep citizens’ data within its borders. April 03 - TechCrunch If you’re a journalist covering this topic, there’s still quite a few questions to be asked? What do users need to know about these platforms for meetings? Is there any information that shouldn’t be shared? Are there ways to guarantee enhanced security? And in these extraordinary times, does the risk outweigh the reward for businesses looking to carry on and stay afloat? If you’re asking – we’re here to help. Yoris A. Au is chair of the Department of Information Systems at Georgia Southern University. He is an expert in the areas of cyber security and telecommunications. Yoris is available to speak with media regarding this topic – simply click on his icon to arrange an interview.
Baylor Cultural Critic and Author of “Living with the Living Dead” Talks Books and Pop Culture During COVID-19 Time at home is increasing as shelter in place orders and working from home become the norm for many people during the COVID-19 pandemic. During this season of uncertainty, many turn to books, movies and other pieces of pop culture pass the time. Greg Garrett, Ph.D., professor of English at Baylor University and expert cultural critic, supports pop culture and literature as important to meaningfully escaping current fears as well as contextualizing experience and emotions. “A great novel, movie or memoir is a gift when we need distraction, but it can also offer us the dramatic reminder that these are the things that make us truly human: love, community, compassion and faith,” Garrett said. “The world may be shifting beneath our feet, but we’re going to be fine as long as we keep the important things in view.” In a Q&A with Garrett, he gave insight on what can be learned from zombie pandemic pop culture, touched on how literature has fit culturally into pandemic history and offered advice on books to pick up during extra free time at home. Q: You’re the author of “Living with the Living Dead: The Wisdom of the Zombie Apocalypse.” What can we learn from zombie pandemic pop culture? A: Our most pervasive form of pandemic literature in recent years is the story of the Zombie Apocalypse, which has been told in novels, movies, games and comics. It’s been the inciting conflict of “The Walking Dead,” and the underlying threat in “Game of Thrones,” two of the most popular television series in history. One of the attractions of zombie literature is that zombies can serve as a metaphor for lots of things at once: for pandemic, sure, but also for economic unrest, political chaos, terrorism and other things that keep us up at night. But as Max Brooks, author of the seminal zombie novel “World War Z: An Oral History of the Zombie War” (2006), notes: however difficult our lives might be at this moment, at least the dead are not wandering the earth and trying to eat us! We can, Brooks says, close the book, turn off the TV, and at least be secure in that. A book like “World War Z” or a movie like “Sean of the Dead” (2004) or “Zombieland” (2009) can soothe some of our tension since this story of a world coming off the rails is our story, yet clearly not our story. Q: How does literature fit into cultural history events like pandemics? A: One of the most important gifts that great stories can give us is the realization that we’re not alone in our experience, and that, in fact, our experience is not unprecedented. Anyone wanting to understand that this dark time is not in fact the darkest time should read historian Barbara Tuchman’s masterful “A Distant Mirror: The Calamitous 14th Century” (1978), which explores the Black Death of 1348-50, a pandemic so awful it killed a third of the populations of Europe and the Middle East. Daniel Defoe’s “A Journal of the Plague Year” (1722) is a novel recalling the horror of the Black Death in London some 60 years prior to its writing. In that book, Defoe’s narrator says he writes about his choices in such detail because he believes that they might be “of moment to those who come after me.” That is, he hopes his story might be of use to future sufferers like ourselves, and it is. Q: Literature can also provide escape from tough times. What other books should we be reading right now? A: In the zombie spirit, you could read “Pride and Prejudice and Zombies,” a 2009 parody by Seth Grahame-Smith of the Jane Austen novel. But if you’re simply seeking meaningful escape from our current story, you couldn’t do much better than reading (or re-reading) the actual “Pride and Prejudice” (1813), one of my favorite novels. I can’t wait to fall back into the world of the Bennets and worry about something besides viral curves and travel bans. During the weeks we expect to be largely confined to the house, my family and I are making reading lists. Mine includes Ernest Hemingway’s “The Sun Also Rises” (1926) and James Baldwin’s “The Fire Next Time” (1963), both of which I plan to teach in my American lit class at Baylor this fall, and Toni Morrison’s “Beloved” (1987), which will scare me and break my heart in ways that have nothing to do with this pandemic. ABOUT GREG GARRETT, PH.D. Greg Garrett, Ph.D., professor of English at Baylor University, is a popular theologian and cultural critic as well as the author of two dozen novels, memoir and nonfiction books including “Living with the Living Dead: The Wisdom of the Zombie Apocalypse” (Oxford University Press, 2017). ABOUT BAYLOR UNIVERSITY Baylor University is a private Christian University and a nationally ranked research institution. The University provides a vibrant campus community for more than 18,000 students by blending interdisciplinary research with an international reputation for educational excellence and a faculty commitment to teaching and scholarship. Chartered in 1845 by the Republic of Texas through the efforts of Baptist pioneers, Baylor is the oldest continually operating University in Texas. Located in Waco, Baylor welcomes students from all 50 states and more than 90 countries to study a broad range of degrees among its 12 nationally recognized academic divisions. THE COLLEGE OF ARTS & SCIENCES AT BAYLOR UNIVERSITY The College of Arts & Sciences is Baylor University’s oldest and largest academic division, consisting of 25 academic departments and seven academic centers and institutes. The more than 5,000 courses taught in the College span topics from art and theatre to religion, philosophy, sociology and the natural sciences. Faculty conduct research around the world, and research on the undergraduate and graduate level is prevalent throughout all disciplines. Visit www.baylor.edu/artsandsciences.
Public health crises such as COVID-19 — in which people may feel powerless and receive conflicting information — can lead to a flare-up of unsafe religious sentiments, says Baylor University epidemiologist Jeff Levin, Ph.D., who cites past persecution of religious and ethnic minorities who were blamed unfairly for spreading disease. While some possibly unreliable projections about COVID-19 are being spread, containment — and common sense — are key, Levin says. In addition, research shows that maintaining one’s spiritual life can help people remain strong in the face of health challenges and encourage them to reach out to help others. Levin is University Professor of Epidemiology and Population Health, director of the Program on Religion and Population Health in Baylor University’s Institute for Studies of Religion and adjunct professor of psychiatry and behavioral sciences at Duke University School of Medicine. He recently lectured at Duke about the COVID-19 outbreak, on infectious disease pandemics in general and on religious dimensions of the present crisis. In this Q&A, he speaks about these issues. Q. What do you feel is the most important message that needs to get out about the coronavirus outbreak? LEVIN: There are still folks out there saying, “Ah, this is nothing” or “It's all hype.” I'm not that guy. This is very serious. Still, I believe that some misinformation is getting out there that's scaring people, and that's not a helpful thing. I have some concerns about how the facts and nuances of this outbreak have been communicated to the public. In the past few weeks, the news and internet and social media have been inundated with some very alarming projections, some of which in my opinion may be off perhaps by an order of magnitude. This is due in part to mistaken calculations being made by people, including M.D.s who don't understand the parameters of disease transmission or the concepts that epidemiologists use to track outbreaks. This also includes some government officials who are miscommunicating issues regarding risk, pathogenesis and prognosis, and this information is then being picked up by the media and projected out to the general public. Suddenly, even laypeople people are throwing around very technical epidemiologic jargon — exposure, infectivity, case fatality, herd immunity, transmission, incubation period, flattening the curve — without knowing exactly what these words mean or how they’re used, and some faulty messages are getting out. There’s a pressing need for responsible public voices who can help separate the signal from the noise, but those voices seem to be scarce. But regardless, whatever the projections are — good, bad, or ugly — so much hinges on containment. If we manage that properly, such as through all the good advice we’ve been given about social distancing, washing our hands, disinfecting surfaces and so on, we'll get through this with minimal — a relative term — casualties. If we ignore this advice, things can go south in a hurry. It only takes one clinical case getting loose in the community to create a secondary outbreak. Noncompliance can easily create an army of “Typhoid Marys” in communities across the country. In any outbreak due to any pathogenic agent, such as the SARS-CoV-2 virus, there are things we can do, one, to break the chain of transmission and, two, to minimize the damage to ourselves. There’s a public health response and a personal response. The public health effort is focused on how to limit exposure and transmission, which is exactly what needs to happen. There are policies that we should follow as far as our own behavior and social interactions and as far as the environment we live in where the virus is circulating. We’ve all become familiar with what these things are. But there’s the other side of the coin. In epidemiologic terms, exposure does not imply infectivity. Not everyone who is exposed to the virus will become infected. Infectivity in turn does not imply pathogenicity. Not everyone who is infected, who receives a positive test, will become a clinical case, will become sick. And finally, not everyone who comes down with COVID-19 and manifests signs and symptoms of disease will have a virulent enough case that will require intensive medical care or hospitalization, and only a minority of those will lose their life. Most, we believe, will recover just fine. So the folks who are at risk of a very serious outcome are a subset of a subset of a subset of folks who are exposed to the virus. The problem right now is that we don’t have a definitive grasp on these percentages. So we all need to do everything that we can not just to limit exposure and transmission but to strengthen ourselves to withstand the natural course of infection and disease. Epidemiologists call this “host resistance.” Q. What can we do to strengthen our resistance to the infection and the disease? How does faith figure into this? LEVIN: We know from decades of research that so many things that we can do in our daily lives can help us to withstand and recover from illness. We can eat right — avoid junk food and overeating and consuming toxins. We should avoid smoking and abusing alcohol, we need to get enough sleep and manage our stress, we need to get some exercise and fresh air. We all know all of this, but in difficult times it’s easy to fall into inaction and depression, which itself can depress the immune system and impair our ability to stay healthy or to recover. One of the important things that we can do, and decades of research support this, is to maintain continuity in our spiritual life. Studies show that people with a strong ongoing faith commitment can marshal an ability to remain resilient and deal with stress and even have better medical outcomes. There is a longstanding research literature on the physical and mental health benefits of hope and optimism and positive attitudes, including in the context of one’s spiritual life, and including due to the tangible and emotional support that faith and being a part of faith communities give us. Faith matters. But this isn’t a magic bullet, and I want to be careful about overstating things. Folks who expect that by being a diligent Christian or Jew, believing in God, going to religious services — in person or online — showing strong faith, studying Scriptures regularly, that by doing all this somehow a pathogenic agent won’t enter their body or won’t cause signs or symptoms of disease — I think they’re laboring under some false expectations. They’re asking belief or faith to do things that are very difficult for me to envision. Maybe that’s just the scientist in me talking, although I too am a person of faith. On the other hand, our faith can indeed be part of keeping us strong and helping us to recover. But we ought to combine expressions of faith with careful efforts to limit our exposure and contain the outbreak, and to wisely seek medical care if we start to not feel well. The Bible encourages us with verses like “put on the full armor of God,” but at the same time if you stand out in the pouring rain you can’t sanely expect not to get rained on. Q. Will this outbreak lead to a resurgence of religious belief? Are there examples of this from history? LEVIN: Yes, there are, but not necessarily in a positive way. Times of crisis like this, especially when people feel powerless and are receiving conflicting information, can lead to a dangerous flare-up of unwholesome religious sentiments, including scapegoating. Look at the Black Plague of the 14th century. From a third to over one half of Europe perished, and the one constant in every country affected by the epidemic, besides the millions of bodies piling up, was a consistent and organized effort to massacre Jews, who were blamed for the disease. Lest we think those days are behind us, look at how we responded to the brief Ebola crisis in the U.S. in 2014, which ramped up hatred toward Mexican immigrants. Or consider the present outbreak, and the terrible animosity directed at Asian Americans. We aren’t immune to this kind of behavior, especially when we feel a sense of dread or hopelessness or a sense that our prayers to God have failed and that we are receiving a divine chastisement or punishment. It’s easy then to lash out and try to identify a “demonic” source for our travail and try to seek vengeance. There is also precedent for waves of apocalypticism, fear that the end of the world is nigh. We saw this during the 1918 influenza pandemic, and it gave rise to much of the end-times thinking that persists to the present day. So faith can sustain us, even benefit us physiologically, but it can also embitter us and make us do evil or drive us to become obsessed or crazy. Q. Are there other more positive ways that faith or spirituality come into play here? LEVIN: Sure, I can think of a few. There’s a bioethical dimension. Our faith traditions remind us of our obligations to others, especially those in grave need who lack the requisite material or social resources to care for themselves. This outbreak is a social-justice teaching moment for us as a society, and along with the medical and public health dimensions there are profound lessons in moral theology to learn and act on. Will we slip into a xenophobic fear-based response, self-absorbed with our own personal needs, or will we use this time, this enforced vacation for so many of us, to reach out to those in need? I have strong opinions about this. We have been given an opportunity to be selfless and act lovingly toward others, to represent the best of what faith has to offer. Or we can choose to reinforce the most selfish and hateful and ungodly aspects of what humans are capable of. This is a choice facing every one of us. There’s also a pastoral dimension here. Each of us, not just clergy or healthcare chaplains or pastoral counselors, has a role to play in offering consolation and reassurance to our fellow brothers and sisters. And also real, tangible assistance. Our family is Jewish, and we’re reminded in Exodus that we’ve been called to be “a nation of priests.” I think the same can be said for all of us, in our respective communities. We can also be thought of as a nation, or a community, of pastors. And in that role there is much for us to do. We can be a source of accurate information to counter the insidious memes circulating on social media. We can organize our neighbors and fellow congregants to provide help to people and families who need it. We can become leaders in our faith communities to help maintain study, prayer and worship activities while we are unable to attend church or synagogue. We can love and support those who are suffering and remind them of God’s love for us. These messages matter. Maybe it’s not realistic to expect them to cause a virus to not take hold or to become less virulent, but they can strengthen our ability to recover from this outbreak, both individually and as a community of people. ABOUT BAYLOR UNIVERSITY Baylor University is a private Christian University and a nationally ranked research institution. The University provides a vibrant campus community for more than 17,000 students by blending interdisciplinary research with an international reputation for educational excellence and a faculty commitment to teaching and scholarship. Chartered in 1845 by the Republic of Texas through efforts of Baptist pioneers, Baylor is the oldest continually operating University in Texas. Located in Waco, Baylor welcomes students from all 50 states and more than 90 countries to study a broad range of degrees among its 12 nationally recognized academic divisions.
Experts in the media – Augusta’s Dr. Jose Vazquez is becoming the go-to expert for the coronavirus
It’s the news story that has health officials concerned and reporters scrambling – on almost every continent on the planet. The coronavirus, originating from China has gone global with new cases popping up in 17 countries to date. And as media are trying their best to explain the situation and accurately report just what the coronavirus is, how it is spread along with the symptoms and precautions and preventative measures – they’re relying on experts to ensure their stories are accurate. That’s where Augusta is helping. Dr. Jose Vazquez is an expert in the realm of infectious diseases. He studies and treats infectious diseases, including antibiotic-resistant superbugs and fungal infections. He has been a reliable source for local, statewide and national media regarding the coronavirus outbreak. Dr. Vasquez is available to speak with media regarding this topic – simply click on his icon to arrange an interview.
With Brexit looming, more is unknown than known with British economy, trade agreements
Although it has been in the works since June 2016, the transition phase of Great Britain’s decision to leave the European Union (EU) — more commonly known as “Brexit” — is set to take place on Jan. 31. It is a date that will most likely leave a ripple of economic uncertainty in the United Kingdom in its wake as the British prepare for total independence at the end of the year. “Brexit has created so many new unknown variables. It can be profoundly disruptive to England as we know it today,” says Ralf “Don” Keysser, D.B.A., an associate professor in the MBA program at Saint Mary’s University of Minnesota. Keysser predicts a negative short-term impact to the British economy, whereas the long-term perspective is still hard to predict until new free trade agreements with Europe and the rest of the world are established. Keysser does not see a clear-cut benefit to the U.S. establishing a free trade agreement with the U.K., simply based on the lack of British imports in the American market, other than maintaining political closeness. “It’s going to be a shock to the system. England will not be the England that it has been. There’s a lot of speculation, because we’ve never had a country pull out of the EU before, so it’s kind of an unknown. And it’s so highly politicized that it’s hard to get an objective analysis of what it’s going to look like.” Keysser points to a Toyota plant in South Derbyshire that supplies most of its output to countries in the EU through a tariff-free treatment. With Brexit going into effect, the factory may have to vastly reduce its output. Still, the workers in that community overwhelmingly voted to leave the EU. “This is a good example of how people will vote against their economic self-interests for ideological reasons,” Keysser says. “There’s a lot of ideology behind the Brexit vote: anti-immigrant, anti-Europe, pro-nationalist views that very much echoed President Trump’s appeal.” There are a few reasonably good projections, Keysser says, to make about the impact on inflation, unemployment, and economic trends — and none of them look good for Britain. One just has to look at the British pound, which has steadily been losing value to the dollar and euro over the years. In addition, several banks decided to either move from London or expand into other markets within the EU as soon as the Brexit results were announced, which could cost the British capital its status as of the world’s premier financial centers. “I see a gradual diminution of the financial business that’s been a mainstay of London,” Dr. Keysser says. On top of that, there is a real fear of Scotland and Northern Ireland wanting to leave the U.K. in favor of establishing their own independence and returning to the EU. The last time Scotland voted to leave the U.K. in 2004 it only passed 55% to 45%. “That could be the beginning of the end of the United Kingdom as we have known it,” Keysser says. The news might not be entirely bad out of Brexit. For international tourists, especially those from the U.S may be able to take advantage of the dollar’s exchange rate with the declining pound. Do you want to know more about the possible economic ramifications of Brexit? Are you a journalist covering this topic and interested in an interview? That's where we can help. Ralf Keysser, D.B.A., has been an active investment banker and business finance consultant for 35 years. He also serves an associate professor for the MBA program at Saint Mary’s University of Minnesota. To book an interview with him, simply click on his icon above to access his contact information.
Winning a Grammy Can "Catapult" Your Career
At the 62nd Annual Grammy Awards, Billie Eilish became the first woman to take home the big four awards: Album of the Year, Record of the Year, Song of the Year and Best New Artist. Villanova's David Fiorenza, an assistant professor of economics, says that winning a high-profile award, like a Grammy, has the potential to catapult your career for decades, particularly for a lesser-known artist like Eilish. However, he notes that it's important to be wary of changes to the music industry. "Musical trends change. Creative destruction of the music industry has occurred for decades. Radio station mergers and business cycles have all contributed to dozens of artists careers fizzling a year or so after the Grammys," Fiorenza says. "One way to keep your career going economically: touring the U.S. and looking for markets in Europe, Japan and South America."
By early afternoon Friday, the Centers for Disease Control and Prevention had confirmed a second case of the new coronavirus on American soil. With cases now being detected in Europe and across Asia, the world is watching and worrying about the potential spread of this dangerous virus. There are 63 cases being monitored in the U.S. that stretch across 22 states, including the first patient in Washington state and the new case in Illinois, said Dr. Nancy Messonnier, director of the National Center for Immunization and Respiratory Diseases. Officials said the new patient, a woman in her 60s, is doing well and is in stable condition. She remains isolated in a hospital as a precaution, U.S. health officials said on a conference call with reporters. The Illinois patient traveled to China in late December and began experiencing symptoms when she returned to the U.S. last week, officials said. She did not have symptoms while flying, they said. “She was not symptomatic when flying. And based on what we know now about this virus, our concern for transmission before symptoms develop is low, so that is reassuring,” Dr. Allison Arwady, Chicago’s public health commissioner, said on the call. January 24 – CNBC As this story progresses – there are a lot of questions journalists are asking. How is this virus spread? How worried do Americans need to be about the coronavirus? Are there warning signs or methods to prevent the spread? And how far away are we from a vaccination? If you are a journalist covering this developing issue – let our experts help. Dr. Jian Zhang has worked with the Chinese Centers for Disease Control and Prevention, and the World Health Organization prior to moving to the United States. He obtained a Doctorate in Public Health from the Arnold School of Public Health, University of South Carolina before he joined the faculty of Jiann-Ping Hsu College of Public Health at Georgia Southern University. He is available to speak with journalists regarding the coronavirus and its origins and its potential to spread across America – simply click on his icon to arrange an interview.
In the latest round of legal decisions on the enforcement of international privacy laws between the EU and the U.S., Peter Swire, professor of Law and Ethics at the Georgia Tech Scheller College of Business, and associate director for Policy of the Georgia Tech Institute for Information Security and Privacy looks at how the EU may examine foreign intelligence surveillance in his article “Foreign Intelligence and Other Issues in the Initial Opinion in Schrems II” in Lawfare. The Schrems II case is the subject of the recent opinion from Advocate General (AG) Henrik Saugmandsgaard Øe before the Court of Justice of the European Union (CJEU). In the case, Austrian lawyer Max Schrems challenged Facebook’s ability to transfer personal data from the EU to the United States using the standard contractual clauses, which exist where a company such as Facebook follows EU-level privacy standards when private data is transferred outside of Europe. Schrems’s specific claim is that he cannot access any files that the National Security Agency (NSA) may have collected about him and lacks legal redress for any violation of his rights under EU law. Swire writes that the case examines the transfer of an individual’s personal data from the European Union to the United States using the standard contractual clauses and the Privacy Shield, which was negotiated in 2016 by the U.S. and the EU for privacy data transfers to the United States specifically. Facebook’s headquarters are in Ireland, and the Irish High Court ruled in favor of Schrems and certified 11 broad questions to the CJEU. The AG opinion published this week concerns this appeal in Schrems II from the Irish High Court. If Schrems wins this appeal, then many flows of personal data from the EU to the U.S. may become illegal. Swire’s expertise in U.S. privacy laws is extensive. He is a sought after privacy expert and he has been highlighted in Bloomberg Law, Le Monde, LawFare and numerous scholarly publications. He has appointments by courtesy with the College of Computing and School of Public Policy and is Senior Counsel with Alston & Bird, LLP. If you are a reporter covering this topic and would like to speak with Professor Swire – simply click on his icon to arrange an interview or email media@scheller.gatech.edu.
Terrorist attacks on home soil – let our expert help if you are covering
It was another deadly attack in London, England as a 28-year-old man, known to authorities went on a rampage in broad daylight on the London bridge. “It had previously been speculated that the attack may have been revenge for the death of ISIS leader Abu Bakr al-Baghdadi. Khan was shot and killed by armed police after he stabbed two people to death and wounded three others while wearing a fake suicide vest on London Bridge. The attacker, who was jailed in 2012 for his role in an al Qaeda-inspired terror group that plotted to bomb the London Stock Exchange, had first been tackled and disarmed by a group of brave bystanders on the bridge.” November 30 – The Daily Mail The attack has many in Europe and America on edge, especially as the holiday season approaches. But what can be done? Is there any tried and true remedy for protecting against domestic terrorism? Are these attacks actually affiliated or just copy-cat incidents? And as countries begin considering repatriating former soldiers from Syria and the Middle East, will this only add fuel to the fire of concerns? There are a lot of questions to be asked – and if you are a reporter covering this topic, let our experts help with your coverage. Dr. Glen Duerr's research interests include domestic and international terrorism, comparative politics, and international relations theory. Glen is available to speak to media regarding this topic– simply click on his icon to arrange an interview.
Locking down your data. Are lawmakers finally waking up to the importance of privacy?
Data collection and data control are becoming international issues. As the lucrative and important pieces of customer data collection become a priority for major tech and software companies – privacy and protection is now emerging as the key issue for international legislators. Just recently, Microsoft had to update several of its agreements with cloud customers and re-classify its role in Europe. Last month, as part of an enquiry that opened earlier this year, the European Data Protection Supervisor (EDPS) expressed 'serious concerns' over whether the relevant contractual terms were compliant with GDPR, and over Microsoft's role as a data processor or data controller for EU institutions. The report followed the publication of a series of papers by the Dutch Ministry of Justice and Security, suggesting that Office 365 was breaching GDPR by collecting 'functional and diagnostics data', including email subject lines and text run through a spell-checker. Microsoft has now acknowledged its position as a data controller - which has a higher bar for ensuring user data - when it comes to the provision of enterprise services. "In the [Online Services Terms] OST update, we will clarify that Microsoft assumes the role of data controller when we process data for specified administrative and operational purposes incident to providing the cloud services covered by this contractual framework, such as Azure, Office 365, Dynamics and Intune," says Julie Brill, Microsoft's corporate vice president for global privacy and regulatory affairs and chief privacy officer. "This subset of data processing serves administrative or operational purposes such as account management; financial reporting; combating cyber attacks on any Microsoft product or service; and complying with our legal obligations." Forbes Magazine – November 18 Data collection and control are becoming big issues on a global scale as more and more governments are looking for consumer protection while companies are seeking the profit that comes from the information customers provide voluntarily and sometimes unwillingly . Are you a reporter covering technology, privacy and data collection and control? Did you know that there is value in the results of spell-checkers and document review tools? If you have questions or need an expert source for insight and perspective – let us help. Dr. Rachel Cummings is an expert in data privacy, algorithmic economics, optimization, statistics, and information theory. Dr. Cummings is available to speak with media regarding data privacy and other topics, simply click on her icon to arrange an interview.
