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Richard Lutz
Professor | ChairUniversity of Florida
Richard Lutz’s research addresses experiential consumption, customer donation decisions, and social media's effects on purchase behavior.
Sarah Young
Principal LibrarianCarnegie Mellon University
Sarah Young is a social sciences librarian, providing teaching and research support.
Daniel Paulson
CEOInVision Business Development
Experienced speaker that through storytelling distinguishes traits business leaders use to become growth companies
Polina Durneva, Ph.D.
Assistant Professor of Information Systems and Business Analytics, College of Business AdministrationLoyola Marymount University
Jinhong Xie
Professor | ChairUniversity of Florida
Jinhong Xie’s current research interests are emerging technology and service strategy.
Stephanie Brooks
Services Marketing Expert
Stephanie Brooks has over 20 years of experience in services marketing and 12 years of experience in digital marketing.
Andrea Quaranta
Environmental risk and crisis managerNatura Giuridica di Andrea Quaranta
Environmental risk manager, AD di Natura Giuridica, environmental risk and crisis management
Frank H. Wu
Distinguished Professor of LawUC Hastings College of the Law
Email: wuf@uchastings.edu | Phone: 415-565-4830 | Office: 390-200
Jeannie Walters
CEO, Speaker, Chief Customer Experience Investigator360Connext Customer Experience Investigation
Veteran Customer Experience Consultant, Speaker and Chief Customer Experience Investigator
Jan Smith
CEOS3, Inc.
Leading Provider of Technical, Training, and SETA Services