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Peter Roberts
Professor of Organization & Management; Executive Academic Director, Business & Society InstituteEmory University, Goizueta Business School
Micah Solomon
Customer service bestselling author & strategistHttp://www.customerserviceguru.com
Customer Service Keynote Speaker
Tom Flick
PresidentTom Flick Communications
Authority on Leadership, Leading Change and Increasing Performance
Terrence Carolan, MSPT, MBA
Managing Director of Medical Rehabilitation and Aging ServicesCARF International
Terrence Carolan has more than 20 years of experience as a provider, educator, and administrator in the medical rehabilitation field.
Michelle Zabel, MSS
Executive Director of Innovations InstituteUniversity of Connecticut
Michelle Zabel and her team advance research-based, culturally responsive solutions for child, youth, and family-serving public systems.
Tracie O. Afifi
Associate Professor, Community Health SciencesUniversity of Manitoba
Dr. Afifi's research interests are in the areas of child maltreatment and problem gambling.
Joan Pirrung, MSN, APRN, ACNS-BC
President of Union HospitalChristianaCare
Joan Pirrung is the interim president at ChristianaCare’s Union Hospital.
Michael W. Johnson, MA, CAP
Senior Managing Director of Behavioral HealthCARF International
A creative, solutions-oriented leader who is passionate about improving quality in behavioral healthcare through CARF accreditation.
Emily Blevins
Assistant Professor of PsychologyLoyola Marymount University
Bellarmine College of Liberal Arts
Edd Wilder-James
VP StrategySilicon Valley Data Science
Expert in emerging technologies and how they change the world, specializing in big data & data science