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Micah Solomon
Customer service bestselling author & strategistHttp://www.customerserviceguru.com
Customer Service Keynote Speaker
Derek Dunham
Vice-President, Client ServicesVarsity Branding
Derek Dunham brings over 20 years of experience in branding, marketing and communication.
Tracie O. Afifi
Associate Professor, Community Health SciencesUniversity of Manitoba
Dr. Afifi's research interests are in the areas of child maltreatment and problem gambling.
Terrence Carolan, MSPT, MBA
Managing Director of Medical Rehabilitation and Aging ServicesCARF International
Terrence Carolan has more than 20 years of experience as a provider, educator, and administrator in the medical rehabilitation field.
Joan Pirrung, MSN, APRN, ACNS-BC
Interim President of Union HospitalChristianaCare
Joan Pirrung is the interim president at ChristianaCare’s Union Hospital.
Emily Blevins
Assistant Professor of PsychologyLoyola Marymount University
Bellarmine College of Liberal Arts
Michael W. Johnson, MA, CAP
Senior Managing Director of Behavioral HealthCARF International
A creative, solutions-oriented leader who is passionate about improving quality in behavioral healthcare through CARF accreditation.
David Schweidel
Professor of Marketing & Goizueta Chair in Business TechnologyEmory University, Goizueta Business School
Marketing analytics expert focused on the opportunities at the intersection of marketing and technology
Forrest Morgeson
Associate ProfessorMichigan State University
Forrest Morgeson teaches marketing management, marketing strategy, and marketing research courses to graduate students.
Edd Wilder-James
VP StrategySilicon Valley Data Science
Expert in emerging technologies and how they change the world, specializing in big data & data science