Experts Matter. Find Yours.
Connect for media, speaking, professional opportunities & more.
Georgia Southern University launches ‘Together We Soar’ Campaign
Georgia Southern University proudly announces the launch of its comprehensive campaign, “Together We Soar: The Campaign for Georgia Southern University.” This transformative initiative aims to elevate the University’s impact on students, faculty, research, athletics, and the communities it serves. Georgia Southern, renowned for its majestic campuses adorned with southern live oaks and towering pines, symbolizes not just American freedom but also the promise, achievement and boundless potential of its students. The University’s trajectory is on the rise, reaching for greater heights in education and community impact. Central to this momentum is the unwavering support from alumni, friends and the community. Publicly launched last Friday evening, Together We Soar: The Campaign for Georgia Southern University aims to raise $125 million by 2026. More than $86 million has already been secured. Dr. Kyle Marrero, President of Georgia Southern, expressed his gratitude and vision for the University. “Georgia Southern is on the move, in motion, and soaring to new heights. The ‘Together We Soar’ campaign—fueled by the generous support of our alumni, friends, and partners—will ensure our ability to drive innovation, develop talent, transform lives, and propel the economic development of a growing region.” (L-R) Georgia Southern President Kyle Marrero, Vice President for University Advancement Trip Addison, Deputy Athletics Director of Development Davis Hendrickson, Executive Director of Development Julie Gerbsch, Director of Alumni Relations Ava Edwards, and University Campaign Co-chair Leonard Bevill on stage at the Oct. 20 launch event for Together We Soar: The Campaign for Georgia Southern University. The campaign has identified four primary objectives: Empower Student Success: The campaign aims to stimulate learning by recruiting high-achieving students, increasing student access, and promoting inclusive excellence and career readiness. Advance Teaching and Public Impact Research: The focus is on meeting regional economic needs, increasing faculty expertise, and enhancing research capacity. Elevate Athletics: The campaign seeks to attract and retain elite student-athletes, provide top-notch facilities, and boost the Competitive Excellence Fund. Enrich Campuses and Community Vibrancy: The goal is to improve the communities surrounding the campuses and teach about local wildlife, among other initiatives. Campaign co-chairs Mike Sanders and Leonard Bevill shared their excitement for the campaign and what it will mean for Georgia Southern. “I could not be more excited about Georgia Southern and its possibilities. Opportunities abound for our University and the Together We Soar Campaign is the catalyst. It is time to do ‘more with more.’” - Mike Sanders “‘Together We Soar’ is spot on. From across campus to athletics and throughout our community, we’re perfectly aligned and equipped to launch to historic heights. I’m very blessed and excited to be involved.” Leonard Bevill The campaign also highlights the significant economic impact of Georgia Southern, with a regional economic contribution of $1.1 billion in fiscal year 2022. The University plays a critical role in the economic growth and transformation of Southeast Georgia. Marrero said Georgia Southern invites all its supporters, alumni and the community to join this transformative journey. With collective support, there’s no limit to how high Georgia Southern can soar. For more information or to contribute to the “Together We Soar” campaign, visit GeorgiaSouthern.edu/TogetherWeSoar.
Peer Support Program Helps Patients With Substance Use Disorders
Recognizing that stigma may keep people from accessing treatment and recovery resources, ChristianaCare Union Hospital is partnering with the Cecil County Health Department and Voices of Hope to make peer recovery specialists available at the bedside for patients who have experienced a drug overdose or live with substance use disorder. Ten peer recovery specialists are available at Union Hospital seven days a week from 8:30 a.m. to 1 a.m. to talk with patients about behavioral health care navigation, access to treatment and referrals to harm-reduction and recovery-support resources. Patients can be connected with a certified peer recovery specialist if they are brought to the Emergency Department because of a drug overdose, or if they screen positive for substance use while they are a patient in the hospital. ChristianaCare Union Hospital is partnering with the Cecil County Health Department and the Maryland nonprofit Voices of Hope to make peer recovery specialists, pictured in blue t-shirts, available at the bedside for patients who have experienced a drug overdose or live with substance use disorder. Patients are not required to speak with a peer recovery specialist, but the specialists’ unique combination of lived experience and training to help people experiencing behavioral health issues offers an opportunity for people with substance use disorder to get help without fear of judgment or stigma. “Substance use disorder continues to be a serious health problem that affects people of all ages and walks of life,” said Lanre Akinkunmi, M.D., interim chief medical officer and medical director for population health at ChristianaCare Cecil County Campus. “The good news is that it is treatable, and when people are in the hospital or the emergency department, they are often most receptive to discussions about treatment. Through this expanded use of peer recovery specialists at Union Hospital, we are making a positive impact on the health of our patients and our community.” A voice of experience Peer recovery specialists who work on the weekdays are employed by the Cecil County Health Department, supported by a grant from the National Association of County and City Health Officials. Voices of Hope, a nonprofit focused on recovery support for people in Harford and Cecil counties in Maryland, employs the peer specialists working evenings and weekends. “This program is a great example of using resources wisely and effectively. We already know the tremendous work being done by Voices of Hope and Cecil County Health Department to help our neighbors who have been impacted by substance use disorder,” said Lisa Fields, manager of Community Engagement at the Cecil County Campus. “By partnering on this important program, we are building trust with our patients and helping them to get on the road to recovery.” Since the expanded program launched in September, there have been about 40 referrals for patients to speak with peer support specialists, and more than half of them have agreed to some kind of treatment, Fields said. Unique connection “Helping people get through what I went through really warms my heart,” said Hannah Dean, a peer recovery specialist with the Cecil County Health Department who works at Union Hospital. “I love what I do.” Cecil County’s death rate from drug overdoses is nearly twice as high as the rest of Maryland and more than three times the U.S. rate. The drug overdose death rate in Cecil County more than doubled between 2016 and 2020, according to the 2022 Cecil County Community Health Needs Assessment. Because peer support specialists have lived experience with substance use disorder and recovery, along with specialized training to support people struggling with mental health or substance use issues, they can connect with patients on a personal level and offer empathetic guidance, said Lauren Levy, health officer for the Cecil County Health Department. “Allowing peer recovery specialists to engage bedside with patients who may be struggling with substance use disorders will not only enhance access to behavioral health treatment but will also help reduce stigma surrounding substance use disorders and foster a more compassionate and supportive community,” Levy said. “We are honored to be a part of this innovative private-public collaboration and to work alongside ChristianaCare Union Hospital and Voices of Hope, Inc. This project helps to break down barriers to treatment and provide immediate support to those in need.” A history of support ChristianaCare has long been a pioneer in the use of peer recovery specialists, going back to the launch of Project Engage at ChristianaCare’s Wilmington Hospital in 2008. Union Hospital first partnered with the Cecil County Health Department 10 years ago to provide a peer recovery specialist in the Emergency Department. That program, the first of its kind in Maryland, was recognized with a best practice award from the Maryland Association of Counties in 2014. However, it operated only on weekdays during daytime business hours, and its ability to connect with hospital patients slowed during the COVID-19 pandemic. This reinvigorated peer recovery program is strengthened by the high level of collaboration among these Cecil County organizations, said Erin Wright, chief operations officer for Voices of Hope. “As community-based organizations, we are in a position to make a difference, and our perspective in the care for people with substance use disorder is really valuable,” said Wright, who has been in recovery for eight years. “As someone who has been through it, we are able to have that empathy. Even if the person does not want to go to treatment, you sit with them and maybe plant a seed.” Catharine Murray hopes her role as a certified peer recovery specialist can help someone struggling with addiction see recovery as a viable option for themselves. “This wasn’t available to me when I was trying to get better. I want to make it more accessible to others,” she said.
Georgia Southern University has been awarded a $1.6 million grant to help provide childcare subsidies for eligible student-parents over the next four years through the Child Care Access Means Parents In School (CCAMPIS) program. Written on behalf of the Office of Inclusive Excellence by Corine Ackerson-Jones, director of TRIO Student Support Services (SSS) on the Armstrong Campus in Savannah, the CCAMPIS grant will serve no less than 30 student-parents per year on the Armstrong Campus and the Liberty Campus in Hinesville by providing a maximum amount of $150 per week for childcare services to be paid directly to the childcare provider. Corine Ackerson-Jones The grant, a first of its kind at Georgia Southern, is fully funded by the Department of Education and will work with centers licensed and accredited through the Georgia Department of Early Care and Learning. To apply for CCAMPIS assistance student-parents must be PELL eligible. “According to recent data, the annual price of childcare can exceed the annual cost of in-state tuition at a public four-year university,” said Ackerson-Jones. “Without financial assistance, it is next to impossible for economically challenged student-parents to attend school and pay for quality, affordable childcare.” Amanda Brandmire, a student-parent studying natural resource and wildlife conservation on the Armstrong Campus, said balancing her role as a parent and a student can be challenging emotionally and financially, especially when it comes to childcare. “There have been several times where my husband and I had to get very creative with our funds to make it because of our childcare costs,” she said. “My husband and I may skip meals or go a week at a time without food because childcare is a necessity for us to work and go to school. In addition, I have to give up study time or time with my kids to go pickup a shift delivering for DoorDash just to get by. Right now we don’t have an income and we are a week behind on childcare expenses, but thankfully our daycare is working with us.” A subsidy for childcare would change the trajectory of Brandmire’s education. “For me this would be an amazing opportunity,” Brandmire said. “I am so close to finishing my undergraduate degree and plan on applying to grad school in March. Being a first-generation college student, my education is extremely important and this would help me make graduation a reality.” Brandmire feels this resource would appeal greatly to other student-parents in the greater Savannah area. “This is also a huge selling point for potential students and moms like me who want something better but can’t get over the childcare hurdle,” Brandmire said. “I appreciate Georgia Southern for taking the time to reach out and serve their non-traditional students.” Ackerson-Jones has worked on the Armstrong Campus for 17 years and assists low-income, first-generation students, and students with disabilities through the TRIO SSS program which is also funded 100% by the Department of Education. Through her role, she saw a need for student-parents like Brandmire and sought ways to make a difference in their educational journeys. “It has been evidenced in the data that the four-year graduation rate for Armstrong and Liberty campus PELL recipients falls below that of non-PELL recipients,” Ackerson-Jones said. “It has been my experience that a great number of these students are not graduating sooner due to financial hardship. They must work more hours, so oftentimes they cannot maintain a full course load. Taking less classes prolongs graduation. It was my goal to find some financial relief for these students because the threat of unaffordable childcare was a threat to them remaining in school. “There has never been a child care facility on either of these campuses nor has there been any access to financial support for student-parents to help pay for child care,” she continued. “The time seemed right to try to rectify this.” The objective of the program is that student-parents will persist from one academic year to the beginning of the next, or that they will earn a bachelor’s degree from Georgia Southern, Ackerson-Jones added. “I am excited about the addition of the CCAMPIS grant to the array of programs that serve underrepresented students, this one serving Pell-eligible students who are also parents, which complements our work in the Inclusive Excellence cluster,” said Dominique A. Quarles, Ph.D., associate vice president for Inclusive Excellence and chief diversity officer at Georgia Southern. “Mrs. Jones went beyond what’s required of her to respond to a need she saw on campus, which resulted in securing $1.6 million in grant funds to serve students in a way that will have a real and immediate impact on their ability to enroll and complete their degree at Georgia Southern.” The grant will be disbursed at $401,128.00 a year for four years for a total of $1,604,512. More information on student eligibility and the application process will be available soon. To learn more, contact the Office of Inclusive Excellence by emailing oie@georgiasouthern.edu. Interested in learning more or looking to talk with Corine Ackerson-Jones about this program? Contact Georgia Southern's Director of Communications Jennifer Wise at jwise@georgiasouthern.edu to arrange an interview today.
Georgia Southern’s public health center receives $4 million to assist rural hospitals nationwide
Georgia Southern University’s Center for Public Health Practice and Research at the Jiann-Ping Hsu College of Public Health (JPHCOPH) received a $4 million grant from the Health Resources and Services Administration (HRSA) to provide targeted technical assistance to rural hospitals nationwide. The funding will support the team’s implementation of the Targeted Technical Assistance for Rural Hospitals Program over a five-year period (2023-2028). “Many rural hospitals are struggling financially across the U.S.,” said JPHCOPH Dean Stuart Tedders, Ph.D. “Long-term, the primary program goal of this grant is to ensure that all rural hospitals are financially viable and positioned to serve their communities with the essential health care services that we all need and expect. A viable health care system is essential for assuring that all communities and their residents thrive. I am very proud of the Center for Public Health Practice and Research at the JPHCOPH and the commitment they have made to improving the quality of life of rural and underserved populations across the country.” Bettye Apenteng, Ph.D., and Charles Owens, both professors of health policy and management, serve as the co-principal investigators for the grant. “We are proud to be selected to work cooperatively with rural hospitals across the U.S. to strengthen their viability so they can continue to provide essential health care locally so the residents, the local hospital and the community may thrive,” said Owens. As part of this cooperative agreement, the team will work in partnership with HRSA and rural health stakeholders to provide in-depth and tailored technical assistance to rural hospitals at risk of financial distress nationwide. Technical assistance delivered as part of this program will help rural hospital communities implement a prioritized strategy for maintaining essential services locally through capacity building in evidence-based decision-making, operational and financial improvement, strategic management, community partnership, project implementation and evaluation. “We are excited to extend the work we have done in Georgia with rural hospitals, for close to a decade, to the rest of the nation,” said Apenteng. “We look forward to building strong collaborative relationships with rural hospital communities nationwide.” The grant activities will be executed by a multidisciplinary team that includes additional JPHCOPH faculty Angie Peden; Andrew Hansen, DrPH; Linda Kimsey, Ph.D.; William Mase, DrPH; Tilicia Mayo-Gamble, Ph.D., and Samuel Opoku, Ph.D.; and Parker College of Business’ Kwabena Boakye, Ph.D.; and the College of Arts and Humanities’ Jason Murdock. Interested in learning more or looking to talk with Bettye Apenteng, Ph.D., and Charles Owens about this grant? Simply click on an expert's icon or contact Georgia Southern's Director of Communications Jennifer Wise at jwise@georgiasouthern.edu to arrange an interview today.
An interdisciplinary team from Georgia Southern University was awarded more than $465,000 from the National Academies of Sciences, Engineering, and Medicine to foster the development of scientific and environmental skills that are critical to solving complex issues in the Gulf of Mexico region now and into the future. The award is part of an initiative with the Gulf Research Program (GRP) that awarded $2 million to eight projects that engage children and youth in place-based educational activities. The funded project, “Suwannee Watershed: Assessment and Monitoring of Place to Gain Understanding of Local Flow (SWAMP to GULF),” is led by principal investigator (PI) Lacey Huffling, Ph.D., associate professor of science education, and co-PIs Heather Scott, Ed.D., and Regina McCurdy, Ph.D., both assistant professors of science education. (l-r) College of Education’s Lacey Huffling, Ph.D., Regina McCurdy, Ph.D., and Heather Scott, Ed.D., are part of an interdisciplinary team awarded $465k to train science teachers in the Gulf of Mexico. “I am honored that we were selected to receive funding from the Gulf Research Board,” said Huffling. “Over the past four years, we have developed a strong network of Georgia middle and high school teachers who are dedicated to developing the science and environmental literacy of their students through watershed citizen science, specifically focused on areas of Georgia that flow into the Gulf of Mexico. We are excited to continue to grow this network of teachers in Florida further to foster scientific and environmental literacy of future generations to monitor and advance scientific and community understanding of the Lower Suwannee Watershed.” The group will train and support teachers in Florida to implement place-based learning through citizen science using communities as classrooms to deepen teachers’ and students’ sense of place and connection to local watersheds; research how teachers and students address local issues and solve problems by using and developing their critical environmental agency; and increase participation of rural populations in science, which have historically been underrepresented. This initiative, along with the seven other GRP projects, will help connect young learners across the Gulf of Mexico region with local environmental issues and work toward the betterment of the region at large. “The goal of these grants is to empower young learners through place-based education, an interdisciplinary, student-centered, inquiry-driven teaching and learning practice situated in the local community and environment,” said Karena Mary Mothershed, senior program manager for the GRP’s Board on Gulf Education and Engagement. “These eight projects have a high potential to create long-lasting impacts on underserved students in grades K-8 across the Gulf of Mexico region, enabling them to consider and address environmental challenges impacting their own communities.” Additional SWAMP to GULF project members include Georgia Southern staff and faculty: Mary Thaler, senior administrative assistant for the Center for STEM Education; J. Checo Colón-Gaud, Ph.D., professor of biology and associate dean of the Jack N. Averitt College of Graduate Studies; Shainaz Landge, Ph.D., assistant professor of chemistry, Luke Roberson, coordinator of Community Engagement and Outreach for the Institute of Water and Health; and Asli Aslan, Ph.D., director of the Institute of Water and Health. Interested in learning more? Contact Georgia Southern's Director of Communications Jennifer Wise at jwise@georgiasouthern.edu to arrange an interview today.
• Rice straw could be a fuel of the future in rural Philippines • Across Asia 300 million tonnes of rice straw go up in smoke every year • New proposals includes scaling up harvesting system with straw removal, biogas-powered rice drying and storage and efficient milling. An Aston University bioenergy researcher has been explaining how rice straw could be a fuel of the future in rural Philippines. Dr Mirjam Roeder who is based at the University’s Energy & Bioproducts Research Institute (EBRI) is collaborating with the UK company Straw Innovations Ltd, Southeast Asian Regional Center for Graduate Study and Research in Agriculture (SEARCA) and Koolmill Systems Ltd to showcase their research. The Food and Agriculture Organisation (FAO) states that rice is the number one food crop globally and 91% of it is produced and consumed in Asia. As a crop it is responsible for 48% of global crop emissions and for every kilogram of rice, a kilo of straw is produced. Across Asia 300 million tonnes of rice straw go up in smoke every year when burnt after harvest, releasing emissions and air pollutants that triple risks of increased respiratory diseases and accelerate climate change. To raise awareness of sustainable uses for rice straw Dr Roeder has travelled to the sixth International Rice Congress in Manila, Philippines to explain the potential of the emerging technology. Rice straw is an underdeveloped feedstock and can be collected and digested to produce biogas, unlocking sustainable straw management options and renewable energy for farmers using anaerobic digestion (AD) from rice straw. Dr Roeder has been working with Straw Innovations on their UK Innovate project demonstration facility in the Philippines, the Rice Straw Biogas Hub, which is scaling up a complete harvesting system with straw removal, biogas-powered rice drying and storage, together with efficient milling. Craig Jamieson, Straw Innovations said: “The International Rice Congress is only held every four years and is a key event for coordinating and tracking progress in rice research. “Our partnership with Aston University and SEARCA adds independent, scientific rigour to the work we do and amplifies our message to government policy makers. We are grateful to Innovate UK for their ongoing support through the Energy Catalyst Programme, which is accelerating our development.” At the conference Dr Roeder has been explaining how independent environmental and social research can increase farmer incomes, equality of opportunity, food security and decarbonisation benefits. She said: “Engaging with stakeholders and working in partnership across organisations is vital to the successful adoption of new technologies. I am delighted to have had the opportunity to host an event with our project partners at this prestigious conference, bringing the cutting-edge research of using rice straw for clean energy to the forefront of the rice research community and supporting the pathway to net zero.” Dr Glenn B Gregorio, Center Director of SEARCA, added: "We are gaining insights into the environmental impact of rice straw utilisation and implementing policies to unleash its potential to empower us to make informed decisions that are instrumental to climate change mitigation and decarbonisation," Professor Rex Demafelis, University of the Philippines, is also working with SEARCA and is leading the project on life cycle analyses and measurements of rice straw greenhouse gas emissions. He said: “Rice straw is a valuable resource, and we are grateful to be part of this team which seeks to harness its full potential and promote circularity, which would ultimately contribute to our goal of reducing our greenhouse gas emissions.” ENDS The Supergen Bioenergy Hub works with academia, industry, government and societal stakeholders to develop sustainable bioenergy systems that support the UK’s transition to an affordable, resilient, low-carbon energy future. The Hub is funded jointly by the Engineering and Physical Sciences Research Council (EPSRC) and the Biotechnology and Biological Sciences Research Council (BBSRC) and is part of the wider Supergen Programme. For further information contact Rebecca Fothergill and Catriona Heaton supergen-bioenergy@aston.ac.uk Follow us on Twitter @SuperBioHub Visit our website at supergen-bioenergy.net Visit our YouTube Channel to watch the video on Carbon Balance FAO: RICE PRODUCTION IN THE ASIA-PACIFIC REGION: ISSUES AND PERSPECTIVES - M.K. Papademetriou* (fao.org) https://www.fao.org/3/x6905e/x6905e04.htm About Aston University For over a century, Aston University’s enduring purpose has been to make our world a better place through education, research and innovation, by enabling our students to succeed in work and life, and by supporting our communities to thrive economically, socially and culturally. Aston University’s history has been intertwined with the history of Birmingham, a remarkable city that once was the heartland of the Industrial Revolution and the manufacturing powerhouse of the world. Born out of the First Industrial Revolution, Aston University has a proud and distinct heritage dating back to our formation as the School of Metallurgy in 1875, the first UK College of Technology in 1951, gaining university status by Royal Charter in 1966, and becoming The Guardian University of the Year in 2020. Building on our outstanding past, we are now defining our place and role in the Fourth Industrial Revolution (and beyond) within a rapidly changing world. For media inquiries in relation to this release, contact Nicola Jones, Press and Communications Manager, on (+44) 7825 342091 or email: n.jones6@aston.ac.uk
UC Irvine expert on metacognition: Megan Peters
How do our brains take in complex information from the world around us to help us make decisions? And what happens when there’s a mismatch between how well your brain thinks it’s performing this function and how well it’s actually doing? UC Irvine cognitive scientist Megan Peters takes a deep dive into metacognition - our ability to monitor our own cognitive processing. To reach Prof. Peters, contact Heather Ashbach at hashbach@uci.edu or 949-284-1577. “Our brains are fantastically powerful information processing systems. They take in information from the world around us through our eyes, ears, and other senses, and they process or transform that sensory information into rich internal representations — representations that we can then use to make useful decisions, to navigate effectively without running into things, and ultimately, to stay alive. And interestingly, our brains also can tell us when they’re doing a good job with all this processing, through a process called metacognition, or our ability to monitor our own cognitive processing. My name is Megan Peters, and I’m an associate professor in the department of Cognitive Sciences at UC Irvine. I’m also a Fellow in the Canadian Institute for Advanced Research Brain, Mind, & Consciousness program and I am president and chair of the board at Neuromatch. My research seeks to understand metacognition — how it works in the brain, and how it works at a computational or algorithm level — and it also seeks to understand what this metacognitive processing might have to do with the conscious experiences we have of our environments, of each other, and of ourselves. So in our research group, we use a combination of behavioral experiments with humans, brain imaging (like MRI scans), and computational approaches like mathematical modeling and machine learning or Artificial Intelligence, to try to unravel these mysteries. I think my favorite overall line of research right now has to do with cases where our brains’ self-monitoring sometimes seems to go wrong. So what I mean is, sometimes your brain “metacognitively” computes how well it thinks you’re doing at this “sensory information processing” task, but this ends up being completely different from how well you’re actually doing. Imagine it this way: you’re driving down a foggy road, at night in the dark. You probably can’t see very well, and you’d hope that your brain would also be able to tell you, “I can’t see super well right now, I should probably slow down.” And most of the time, your brain does this self-monitoring correctly, and you do slow down. But sometimes, under some kinds of conditions or visual information, your brain miscalculates, and it erroneously tells you, “Actually you can see just fine right now!” So this is a sort of “metacognitive illusion”: your brain is telling you “you’re doing great, you can see very clearly!” when in reality, the quality of the information that it’s receiving, and the processing it’s doing, is really poor, really bad — in essence, that means that you can feel totally confident in your abilities to accurately process the world around you, when in fact you’re interpreting the world totally incorrectly. Now normally, in everyday life, this doesn’t happen of course. But we can create conditions in the lab where this happens very robustly, which helps us understand when and how it might happen in the real world, too, and what the consequences might be. So this is fascinating both because it is a powerful tool for studying how your brain constructs that metacognitive feeling of confidence, and also because — in theory — it means that your subjective, conscious feeling of confidence might be doing something really different than just automatically or directly reading out how reliably you brain is processing information. And that could eventually provide a better way to investigate how our so-called phenomenological or conscious experiences can arise from activity patterns in your brain at all.” To reach Prof. Peters, contact Heather Ashbach at hashbach@uci.edu or 949-284-1577.
It's a fabulous fall - and our expert can explain why all those colors come out this time of year
Autumn has arrived. And as we all take time to welcome this wonderous palette that nature delivers year after year, those who are curious about all those colors are looking for answers. Why there are so many different shades, tints, and tones? What causes the colors to change? And where's the best place to find one of nature's finest displays of leaves? It's a topic that comes up every year, and recently Connecticut Public Radio connected with UConn's Bob Fahey to get some of the answers about autumn in New England. I ventured into a forest in northeastern Connecticut with two UConn tree experts. We met up at Horsebarn Hill, one of the best viewpoints in the state, surveying a rolling river valley showing off with fall colors. We see oaks just starting to turn red. Nearby hickories provide a dash of yellow – and, of course, the maples are already stealing the show, even on a cloudy day. Here’s what I found out: Our trees are diverse One reason the foliage is so good is simply due to the number of species we have. “We have a very diverse hardwood forest in this part of New England,” said Bob Fahey, an associate professor and forest ecologist at UConn. “We have both species that are more southern species and also some of the more northern species.” “In comparison to say, the Mid-Atlantic or other places that have lots of deciduous species, we have maples, which are just the best,” he said. “We also have a number of species that have nice yellow foliage,” he said. “Birches and beech. If you go a little bit farther south from here, mostly what you have is oaks. And oaks can have good fall foliage colors, but there are a lot of times they don't and they don't last for as long.” We have lots and lots of trees The diversity of species provides a diversity of color, said Tom Worthley, an associate extension professor and a forester at UConn. He asked me to remember the last time I flew over Connecticut. What did you see, he asked. Lots of trees, right? “Most of the ground is covered by a tree canopy,” Worthley said, noting that some estimates put that tree canopy cover at around 75% of the land area of the whole state. “Back where we were standing a few minutes ago, we had some cherry trees,” Worthley said, his eyes scanning the trees enveloping us. “There's a few remnant ash, there's some walnut around the edges here. And let's see, some hickory.” A walnut tree towers over us – and there are even some white pines. It’s that varied bioscape that sets New England forests apart. “Even in my two-acre forest behind my house, I have 22 different species of tree, which is more than some regions of the northern part of the U.S.,” Fahey said. Travel to the west, and what you’re likely to see are lots of evergreens and aspen trees. “Not that there aren't others, there are plenty of others, but not in the same abundance and not in the same kind of mix that we have around here,” Worthley said. Climate plays a role Across New England are rolling hills with microclimates that can contribute to vibrant fall colors. “You’ll see ... highly different color in different parts of the landscape, which has to do with temperature differences,” Fahey said. Combine that with Connecticut’s mix of southern and northern species and the colors here might not be as exciting and bright as what you would see in Vermont and New Hampshire, Fahey said. But our foliage season can sometimes last a little bit longer. One reason? Oaks. “We have so much more of that oak component,” Fahey said. “The oaks will hold their leaves until the end of October.” Moisture, temperature and the amount of daylight all contribute to how long it takes for a tree to shed its leaves. And, for each species, the calculation is different. “A tree makes an economic decision,” Worthley said. “It decides, ‘Well, it's costing more in energy to keep these leaves going than what they're producing for me and so it's time to shut them off.’” Why do leaves fall anyway? It’s when leaves are green that the most important work is happening, pulling carbon out of the atmosphere and giving us oxygen. And for that green color, we can thank the pigment chlorophyll. “The color that's in the leaves – is always there from the time the leaf is grown,” Worthley said. “As the growing season fades, the chlorophyll disappears,” he said. Then the other colors in the leaf can begin to show off. Pigments like anthocyanins (reds and purples) and carotenoids (yellows and oranges) peek out, tiny threads in an autumnal blanket transforming New England’s green forests into a richly colored landscape. The colors are out - but only for a limited time. If you're a journalist looking to know more about this topic before all the leaves fall, then let us help. Dr. Fahey is an Associate Professor in the Department of Natural Resources and the Environment and Center for Environmental Sciences and Engineering at the University of Connecticut. He is also the George F. Cloutier Professor in Forestry, director of the UConn Forest, and associate director of the UConn Eversource Energy Center. Simply click on his icon now to arrange a time to talk today.
One of the most extensive ways humans modify the planet is through agricultural practices. At the University of Delaware, assistant professor Kyle Davis has been conducting research on sustainable agricultural food systems on a global scale for many years, thinking about how these systems, because of their vast impact, can also act as a catalyst for addressing issues related to sustainability. This research, as well as the mentoring of graduate students and the research they are conducting in his lab, earned Davis a 2023 Global Environmental Change Early Career Award from the American Geophysical Union (AGU). Davis, an assistant professor in the Department of Geography and Spatial Sciences and the Department of Plant and Soil Sciences, as well as a resident faculty member with UD’s Data Science Institute, said he was honored and humbled to receive the award and that he feels deeply fortunate to get to do research he loves and to work on new science with students from across the university. “One of the greatest joys of the job is being able to mentor graduate students,” Davis said. “I feel really lucky to get to work with a group of incredibly talented and enthusiastic graduate students who come from all over the world.” Davis said that, in a lot of ways, the research he conducts has grown through working with graduate students, coming up with ideas and exploring those ideas together. “So much of my research is the result of their passion, abilities, drive, and creativity,” Davis said. The Davis Lab conducts research on a global scale and also has a key focus on four main countries: the United States, China, India and Nigeria. The research in those areas takes on different forms and looks at different questions. In the U.S., for instance, the research is primarily focused on addressing questions related to water scarcity and food production in the West. The research in Nigeria concentrates on addressing agricultural data and information needs across the country, while the work in India and China is focused on questions related to crop production, nutrition, farmer livelihoods and water sustainability. “We look at the nutritional supply and climate resilience of different crops and their associated water, energy, fertilizer and pesticide needs and try to find opportunities to improve all of these outcomes simultaneously,” Davis said.
The Role of Artificial Intelligence in Customer Experience
Gaurav Jain, assistant professor of marketing at the Rensselaer Lally School of Management, examines how individuals make judgments, estimates, and decisions in the absence of complete information. Previously, Jain served as the chief marketing advisor at multiple firms. Below are his thoughts on the impact of artificial intelligence (AI) on customer experience. Voice of the Customer In today's hyper-connected world, the voice of the customer (VoC) is louder and clearer than ever. But how do we sift through this cacophony to understand what our customers are really saying? Enter AI. It's revolutionizing the way customer experience teams handle VoC programs, and as a marketing leader, I find this incredibly exciting. Take direct customer feedback, for example. We're no longer just collecting survey responses and storing them in a database for quarterly review. AI algorithms, particularly those using natural language processing, are helping us instantly categorize and prioritize this feedback. Imagine an e-commerce platform that can immediately flag a customer's mention of "late delivery" in a post-purchase survey. That's not just efficient; it's customer-centric. But what about the things customers are saying when they're not directly talking to us? That's where AI-driven sentiment analysis comes in. These tools can scan social media, forums, and review sites to gauge the sentiment behind a customer's words. I've seen hotel chains use this technology to monitor travel forums and review sites. If a guest mentions "noisy rooms," even without lodging a direct complaint, the brand can proactively look into soundproofing solutions. Then there's inferred feedback, the kind you get by reading between the lines. AI can analyze customer behavior, like frequent page visits without conversion or cart abandonment, to suggest what might be going wrong. For instance, an online fashion retailer could use AI to figure out why a particular dress gets a lot of views but few purchases. Maybe it's the sizing, maybe it's the price, but the point is, you get to know without having to ask. And it doesn't stop at gathering feedback. AI is helping us turn this raw data into actionable insights. We can predict future behavior, like churn rates, based on past feedback. This allows us to be proactive rather than reactive, which is a game-changer in customer experience management. Finally, let's talk about what happens after we've gathered all this feedback. AI is ensuring that every customer who takes the time to share their thoughts receives an immediate and appropriate response. Chatbots can handle common queries or concerns, making the customer feel heard and valued right away. So, from the perspective of a marketing leader, it's not just about the efficiency that AI brings to VoC programs. It's about the opportunity to deepen our connection with customers. By truly understanding their words, their sentiments, and even their behaviors, we can craft experiences that resonate on a human level. And in a world that's increasingly digital, that human touch is what sets a brand apart. Customer Service It's truly intriguing to observe how AI is weaving its way into the customers’ experience. Online, chatbots are making waves. Chatbots are not just digital tools; they're our first point of contact, bridging the gap between brands and consumers. However, there was always the question of accuracy versus efficiency while managing these chatbots – AI has answered that question. AI chatbots provide real-time yet accurate assistance, making the digital shopping journey feel more interactive. Companies can reduce customer dropout while avoiding the expense of managing a large human customer service team. AI is revolutionizing phone-based customer service as well. Voice recognition allows natural language processing for easier navigation, while predictive analysis anticipates caller needs based on their history. Enhanced personalization means customers no longer repetitively provide account details, and emotion detection aids in gauging caller mood. The result? Reduced wait times, more efficient interactions, and a significantly improved telephonic customer experience. In essence, AI is bridging the gap between technology and human touch in the retail world, making our interactions with brands more meaningful and personalized. Again, companies can do this in a cost-effective manner. Jain is available to speak with media - - simply click on his icon now to arrange an interview today.
