Kristen Hayer

Founder & CEO · The Success League

Kristen's areas of customer success expertise include building teams, selecting and implementing technology, and customer engagement.

Leadership Business Developement Management Sales Process CRM

Holly Zoba

Senior Vice President of Sales - Hospitality · Signature Worldwide

Hope you like music because customers will be singing your praises after Signature Worldwide's SVP of Hospitality Sales sets up the training

Reputation Management Poor Customer Communication Customer Interactions Social Media and the Sales Person Optimizing Learning Through Distance Training Programs

Vladimir Dimitroff

Director · PRISM Consulting (UK) Ltd

Popular highly insightful and captivating speaker on CRM and Customer Experience, Segmentation, Loyalty, Social business and Innovation

Customer Segmentation Customer Retention and Loyalty Social Business and Innovation Customer-Centric Strategy and Operations Customer Experience

Mehrdad Sharbaf, Ph.D.

Senior Lecturer, Information Systems and Business Analytics, College of Business Administration · Loyola Marymount University

Part-time Faculty

Management Information Systems Information Systems Security Information Security Technology Business Intelligence Systems Quantum Cryptography

Steven Melnyk

Professor of Supply Chain Management · Michigan State University

Expert on supply chain implementation and impact, risk and resilience, strategic supply chain management and behavioral research.

Supply Chain Management Metrics Process Management and Improvement Supply Chain Risk and Resilience Certified Management Standards

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