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Kris Lindsey Hall
Associate ProfessorLouisiana State University
Dr. Hall's interests fall at the intersection of the marketing strategy and consumer behavior research.
Tom Mills
Lecturer in Sociology and PolicyAston University
Tom Mills is a sociologist with an interest in media and communications, elite institutions and networks, and the use of digital methods.
Dr Ahmad Beltagui
Associate Professor of Service Operations and Innovation ManagementAston University
Dr Beltagui has expertise in design-led management, service business model innovation and industry transition.
Xiaofeng Zhao
ProfessorUniversity of Mary Washington
Xianofeng Zhao is a professor in the College of Business at the University of Mary Washington.
Dayle M. Smith, Ph.D.
Dean, College of Business AdministrationLoyola Marymount University
Contact Dean Smith at dayle.smith@lmu.edu.
Angelos Keromytis
Professor, Electrical and Computer EngineeringGeorgia Tech - COE
Angelos Keromytis is an expert in systems and network security, and applied cryptography.
Bintong Chen
Professor, Business Administration; Director, Institute for Financial Services AnalyticsUniversity of Delaware
Prof. Chen's cross-disciplinary expertise includes knowledge of both business management practices, data science, and systems engineering.
Ali Bigdeli
Professor of Industrial Service InnovationAston University
Prof Ali Bigdeli co-leads a centre of excellence on servitization, focusing service-led business model innovation.
Peter Johnson
DirectorFairday Research Limited
New Thinking for Service Organisations
Tema Frank
Chief InstigatorFrank Reactions
Customer Experience in the Digital Era, & Women in the Workplace // L'experience client, service à la clientèle, & Femmes au travail