Gareth James

John H. Harland Dean and Professor of Information Systems & Operations Management · Emory University, Goizueta Business School

Data is the sword of the 21st century, those who wield it well, the Samurai. -Jonathan Rosenberg, adviser to Larry Page & former Google SVP

Statistical Problems in Marketing Functional Data Analysis Statistical Methodology High Dimensional Regression

Cristina Santander

Manager, Marketing & Customer Experience · International Data Corporation (IDC)

Cristina is the Manager of Marketing & Customer Experience at IDC Canada

Digital Marketing Event Operations Customer Success Communications Graphic Design

Mike Lincoln

EVP Business Development · Lillibridge Healthcare Services Inc.

Sought after speaker on driving healthcare industry innovation, reconciling growth with capital, and enhancing the customer experience.

Customer Experience Go-To-Market Strategies Evolution in Healthcare Delivery Healthcare Financial Debt Capital Markets

Donavon Roberson

Customer Success Leader. Coach and Author · AlbaCon Technologies

Hubby. Dad. Author. Productivity Coach. Advocate. Veteran. Fan of Tottenham, RedSox, SciFi, Running, PokemonGo, Pipes, Outdoors and Whiskey!

Dream Management Team Building Leadership Development and Assessment Time Management & Goal Setting Customer Success

Marty Stratton

President · Strat Exe, Inc.

"Marty gets it!" Audiences are inspirited by Marty's message. As an experienced entrepreneur, coach and achiever, Marty's focus is on perfor

Performance Marketing Organizational Execution Teamwork Motivational Customer Service

Kevin James Saunders

CEO & Managing Director- The Americas & Australasia · Oculus Hospitality Training & Business Solutions Inc.

Chief Company Culture Director at Oculus Training

Customer Service Loyalty Sales

Neil Ward-Dutton

Research Director · MWD Advisors

Research Director and Co-founder, MWD Advisors

Business Management It Strategy Business Transformation Digital Transformation Customer Experience

Sue Henry

Professional StickyBeak

Supa Dupa Presenter

Networking Social Media Small Business Marketing Sales Customer Service

Kate O'Neill

Founder/CEO · KO Insights

Tech Humanist / Cultural Strategist. Expertise in meaningful experiences for customers/users/patients/students/humans.

Digital & Mobile Strategy Strategic & Business Planning Strategy & Market Planning Marketing & Branding Digital & E-Commerce Search

Andy Janning

President/Founder · No Net Solutions

National award-winning training professional with over 25 years of leadership and financial services experience

Employee Training and Development Customer Service Leadership

Victoria Ashford

Owner · Fearless Leading

A favorite speaker, trainer, and coach for professionals of IAAP, SHRM, ALA and other national associations & organizations.

Customer Service Business Growth Personal Development Sales Generation Fearless Leadership

Karen Schulman Dupuis

Business Designer

Business Designer. Connector. Shift Disturber. Intrapreneur. Speaker. Teacher. Elephant Hunter. Feminist. FSE.

Marketing Communications Program Management Social Business Customer Engagement Community Management Learning and Development Strategies

Dayna Steele

Author and Speaker · Steele Media Services

Rock Star Success with Rock Star Principles

Success Performance Leadership Customer Service Personal Branding

Lesley Gent

Director Client Relations · InventionShare

Lesley Gent is an experienced client relations executive

Research & Analysis Product Management Customer Service Client Relations Research Management

Iain Lovatt

CEO · Blue Sheep LLP

Marketer obsessed with delivering actionable customer insight for clients

Data Analysis Databases Customer Insight

Donna Sedor

President · Greater Wilkes-Barre Chamber

Executive Vice President, Greater Wilkes-Barre Chamber of Commerce

Public Speaking Customer Service Communications

Don Roy

Professor of Marketing · Middle Tennessee State University

Marketing professor and blogger with a passion for all things marketing

Branding Marketing Customer Experience Social Media Content Marketing

Axel Schultze

CEO · Society3

CEO, Society3 - Building & managing social brand presences, channel empowerment, creating buzz with 100 Million reach.

Buzz Marketing Social Media Customer Experience

Kelly Tyler Byrnes

Founder of the All-In Movement™ · The All-In Way

Consults, speaks, and writes on how to improve business performance by aligning stakeholder focus

Stakeholder Alignment Business Growth Employee Engagement Customer Service Corporate Culture

Robert Walker

System Administrator

Master of Proactive Living - Speaker, Author, Trainer and Performance Consultant

Personal Success Customer Awareness Business Success