Kevin James Saunders
Global Learning & Support · Oculus Training
Global Learning & Development Partner
Hotel and Resort Training Sensitivity Training Bullying and Harassment Training & Development Human and Organizational Development
Brian Parsley
President · WeSkill
Interested in building your brand? Want to improve sales, employee & customer loyalty? Let a Top 40 Executives Under 40 winner be your guide
Executive Coaching Sales Management Team Building Customer Relations Coaching
Spike Jones
General Manager, Strategic Services · Khoros
Word of Mouth Marketing & Brand Ambassador Expert, Social Media Curmudgeon and Published Author
Word of Mouth Marketing Branding and Identity Social Media Building Brand Ambassador Programs Engaging Brand Advocates
Robyn Sayles
Training Specialist · RMS Productions
Trainer, Coach, Speaker, Writer
Customer Service Coaching Leadership
Alexander Baumgardt
Adjunct Professor · California College of the Arts
Professor and Management Consultant
Customer Experience Service Design Design Strategy
Peter Davison
Peter Davison · Speaker
Digital Strategist & Sociable Fellow
Social Media Engagement Community Outreach Customer Experience
Kristel Manes
Mentor | CBASE · Innovation Guelph
A master networker, Kristel connects IG's dots to the people, programs and events that help us and our clients grow.
Business Planning Entrepreneurship Program Management Executive Management Sales Management
Steve Owen
SVP Facilities Development · Lillibridge Healthcare Services Inc.
This expert leads high functioning teams to consistently deliver excellence in healthcare construction.
Healthcare Construction Preconstruction Construction Estimating Integrated Project Delivery Program Management
Chester Elton
Author, Speaker and Consultant · The Culture Works
Let the “apostle of appreciation,” bestselling author Chester Elton inspire your employees to enviable heights of accomplishment
Human Resource Issues Leadership Motivation Peak Performance Workforce Issues
Olaito Yinka
Chief Content officer · The Branding gavel
Experienced Brand communication specialist with passion for development Communication and social media
Brand Communications Social Media and Marketing Development Communication Public Relations Customer Engagement
Oscar (Hengxuan) Chi
Assistant Professor · University of Florida
Oscar (Hengxuan) Chi studies the impact of technology, especially AI, on the delivery of services in hospitality and tourism.
Well-being and Sustainability AI in event services AI in hospitality Artificial Intelligence AI in tourism
Carl Elks, Ph.D.
Associate Professor, Department of Electrical and Computer Engineering · VCU College of Engineering
Professor Elks' career focuses on maturing and advancing the state of the art in the areas of safety assessment and fault tolerance.
Runtime Verification and Monitoring Fault Injection for Cyber Physical Systems Complexity Aware Design for Critical Systems Assessment Methods for Dependable and High Integrity Systems Cyber Physical Systems
Theresa Syer
Founding Partner, Professional Speaker · Syer Hospitality Group Inc.
Theresa Syer is one of today's most influential voices on Creating Renowned Customer Experiences. As a Professional Speaker she inspires and
Service Loyalty Maximizing Your Networking Skills
John Holder
CEO · Profit Growth Unlimited
Engaging, dynamic speaker appealing to the smaller business sector.
Marketing On A Shoe String Maximising Margins Lead Generation
Kellee Irwin
Vice President, Orion Travel Insurance · CAA Club Group
Executive leader driving transformational change to enhance the customer experience.
Travel Insurance Customer Engagement & Retention Customer Experience Property and Casualty Insurance Insurance
Juan Manuel Benavent
Customer Service & Retail Sales Consultant / Speaker · CV Consulting
Customer Service and Customer Experience Management speaker, trainer and consultant.
Multicultural & Diversity Sales Training and Sales Effectiveness Retail Sales Training Motivating and Inspiring Customer Experience Management
Marsha Loda
Associate Professor in the James M. Hull College of Business · Augusta University
A leading marketing expert helping businesses in the hospitality industry bounce back from crises, including the COVID-19 pandemic.
Mass media public relations Journalism Parks, Recreation and Leisure Message credibility
Steve Wolever
CEO · Signature Worldwide
Small business entrepreneur built international training company from the ground up. His experience & proven results will wow your crowd!
International Business Business Franchising International Franchise Relationships Small Business Entrepreneurship
Scott Monty
Global Digital & Multimedia Communications Manager · Ford Motor Company
Communications executive adept at providing strategic counsel and connecting people to address a full range of business issues
Social Media Marketing Integrated Marketing & Communications Strategies Digital Marketing Strategy Mobile Marketing Branding and Reputation Management
Suzanne Fanning
President · WOMMA - Word of Mouth Marketing Association
Unleashing the Power of Word of Mouth Marketing
Social Customer Care Social Media Word of Mouth Marketing Influencer Marketing Social Media Measurement