Robyn Sayles
Training Specialist · RMS Productions
Trainer, Coach, Speaker, Writer
Customer Service Coaching Leadership
Alexander Baumgardt
Adjunct Professor · California College of the Arts
Professor and Management Consultant
Customer Experience Service Design Design Strategy
Peter Davison
Peter Davison · Speaker
Digital Strategist & Sociable Fellow
Social Media Engagement Community Outreach Customer Experience
Kristel Manes
Mentor | CBASE · Innovation Guelph
A master networker, Kristel connects IG's dots to the people, programs and events that help us and our clients grow.
Business Planning Entrepreneurship Program Management Executive Management Sales Management
Steve Owen
SVP Facilities Development · Lillibridge Healthcare Services Inc.
This expert leads high functioning teams to consistently deliver excellence in healthcare construction.
Healthcare Construction Preconstruction Construction Estimating Integrated Project Delivery Program Management
Chester Elton
Author, Speaker and Consultant · The Culture Works
Let the “apostle of appreciation,” bestselling author Chester Elton inspire your employees to enviable heights of accomplishment
Human Resource Issues Leadership Motivation Peak Performance Workforce Issues
Olaito Yinka
Chief Content officer · The Branding gavel
Experienced Brand communication specialist with passion for development Communication and social media
Brand Communications Social Media and Marketing Development Communication Public Relations Customer Engagement
Oscar (Hengxuan) Chi
Assistant Professor · University of Florida
Oscar (Hengxuan) Chi studies the impact of technology, especially AI, on the delivery of services in hospitality and tourism.
Well-being and Sustainability AI in event services AI in hospitality Artificial Intelligence AI in tourism
Juan Manuel Benavent
Customer Service & Retail Sales Consultant / Speaker · CV Consulting
Customer Service and Customer Experience Management speaker, trainer and consultant.
Multicultural & Diversity Sales Training and Sales Effectiveness Retail Sales Training Motivating and Inspiring Customer Experience Management
Scott Monty
Global Digital & Multimedia Communications Manager · Ford Motor Company
Communications executive adept at providing strategic counsel and connecting people to address a full range of business issues
Social Media Marketing Integrated Marketing & Communications Strategies Digital Marketing Strategy Mobile Marketing Branding and Reputation Management
Suzanne Fanning
President · WOMMA - Word of Mouth Marketing Association
Unleashing the Power of Word of Mouth Marketing
Social Customer Care Social Media Word of Mouth Marketing Influencer Marketing Social Media Measurement
Ronald van der Aart
managing consultant · RepMen
Experienced keynote speaker, moderator & trainer on social media, online reputation management, social customer service
Social Media Online Reputation Management Social Customer Service
Tim Robitaille
Search Engine Marketing Expert · AcquisitionMarketing.biz
Strategic Search Engine Marketing
Search Engine Marketing Seo - Search Engine Optimization Customer Acquisition Strategy Lead Generation Retargeting Campaigns
John Di Frances
Managing Partner · DI FRANCES & ASSOCIATES, LLC
Motivational keynote speaker, business strategist, author. Engaging presentations deliver useful and actionable knowledge. A blueprint for p
Innovation Creativity & Ideation Marketing Sales & Customer Service Leadership
Kevin James Saunders
Global Learning & Support · Oculus Training
Global Learning & Development Partner
Hotel and Resort Training Sensitivity Training Bullying and Harassment Training & Development Human and Organizational Development
Kellee Irwin
Vice President, Orion Travel Insurance · CAA Club Group
Executive leader driving transformational change to enhance the customer experience.
Travel Insurance Customer Engagement & Retention Customer Experience Property and Casualty Insurance Insurance
Robert (B.J.) Johnson
Graduate Program Director and Clinical Associate Professor of Computer Science · Loyola Marymount University
Seaver College of Science and Engineering
Computer Systems Organization Software Engineering Computer Science Database Systems Agile Development
Bill Maurer
Dean of the School of Social Sciences and Professor, Anthropology and Law · UC Irvine
Bill Maurer is an anthropologist and expert on money’s artifacts and technologies, from cowries to credit cards and cryptocurrencies.
Payments Industry Law Anthropology Cryptocurrencies Money and Finance
Mack Collier
Social Media Strategist and Author · Mack Collier Consulting
I've spoken on the topics of Social Media Marketing, Community-Building and Brand Advocacy at the nation's top events since 2008.
Social Media Blogging Digital Marketing Social Media Marketing Social Networking
John Holder
CEO · Profit Growth Unlimited
Engaging, dynamic speaker appealing to the smaller business sector.
Marketing On A Shoe String Maximising Margins Lead Generation