Robyn Sayles

Training Specialist · RMS Productions

Trainer, Coach, Speaker, Writer

Customer Service Coaching Leadership

Alexander Baumgardt

Adjunct Professor · California College of the Arts

Professor and Management Consultant

Customer Experience Service Design Design Strategy

Peter Davison

Peter Davison · Speaker

Digital Strategist & Sociable Fellow

Social Media Engagement Community Outreach Customer Experience

Kristel Manes

Mentor | CBASE · Innovation Guelph

A master networker, Kristel connects IG's dots to the people, programs and events that help us and our clients grow.

Business Planning Entrepreneurship Program Management Executive Management Sales Management

Steve Owen

SVP Facilities Development · Lillibridge Healthcare Services Inc.

This expert leads high functioning teams to consistently deliver excellence in healthcare construction.

Healthcare Construction Preconstruction Construction Estimating Integrated Project Delivery Program Management

Chester Elton

Author, Speaker and Consultant · The Culture Works

Let the “apostle of appreciation,” bestselling author Chester Elton inspire your employees to enviable heights of accomplishment

Human Resource Issues Leadership Motivation Peak Performance Workforce Issues

Olaito Yinka

Chief Content officer · The Branding gavel

Experienced Brand communication specialist with passion for development Communication and social media

Brand Communications Social Media and Marketing Development Communication Public Relations Customer Engagement

Oscar (Hengxuan) Chi

Assistant Professor · University of Florida

Oscar (Hengxuan) Chi studies the impact of technology, especially AI, on the delivery of services in hospitality and tourism.

Well-being and Sustainability AI in event services AI in hospitality Artificial Intelligence AI in tourism

Juan Manuel Benavent

Customer Service & Retail Sales Consultant / Speaker · CV Consulting

Customer Service and Customer Experience Management speaker, trainer and consultant.

Multicultural & Diversity Sales Training and Sales Effectiveness Retail Sales Training Motivating and Inspiring Customer Experience Management

Scott Monty

Global Digital & Multimedia Communications Manager · Ford Motor Company

Communications executive adept at providing strategic counsel and connecting people to address a full range of business issues

Social Media Marketing Integrated Marketing & Communications Strategies Digital Marketing Strategy Mobile Marketing Branding and Reputation Management

Suzanne Fanning

President · WOMMA - Word of Mouth Marketing Association

Unleashing the Power of Word of Mouth Marketing

Social Customer Care Social Media Word of Mouth Marketing Influencer Marketing Social Media Measurement

Ronald van der Aart

managing consultant · RepMen

Experienced keynote speaker, moderator & trainer on social media, online reputation management, social customer service

Social Media Online Reputation Management Social Customer Service

Tim Robitaille

Search Engine Marketing Expert · AcquisitionMarketing.biz

Strategic Search Engine Marketing

Search Engine Marketing Seo - Search Engine Optimization Customer Acquisition Strategy Lead Generation Retargeting Campaigns

John Di Frances

Managing Partner · DI FRANCES & ASSOCIATES, LLC

Motivational keynote speaker, business strategist, author. Engaging presentations deliver useful and actionable knowledge. A blueprint for p

Innovation Creativity & Ideation Marketing Sales & Customer Service Leadership

Kevin James Saunders

Global Learning & Support · Oculus Training

Global Learning & Development Partner

Hotel and Resort Training Sensitivity Training Bullying and Harassment Training & Development Human and Organizational Development

Kellee Irwin

Vice President, Orion Travel Insurance · CAA Club Group

Executive leader driving transformational change to enhance the customer experience.

Travel Insurance Customer Engagement & Retention Customer Experience Property and Casualty Insurance Insurance

Robert (B.J.) Johnson

Graduate Program Director and Clinical Associate Professor of Computer Science · Loyola Marymount University

Seaver College of Science and Engineering

Computer Systems Organization Software Engineering Computer Science Database Systems Agile Development

Bill Maurer

Dean of the School of Social Sciences and Professor, Anthropology and Law · UC Irvine

Bill Maurer is an anthropologist and expert on money’s artifacts and technologies, from cowries to credit cards and cryptocurrencies.

Payments Industry Law Anthropology Cryptocurrencies Money and Finance

Mack Collier

Social Media Strategist and Author · Mack Collier Consulting

I've spoken on the topics of Social Media Marketing, Community-Building and Brand Advocacy at the nation's top events since 2008.

Social Media Blogging Digital Marketing Social Media Marketing Social Networking

John Holder

CEO · Profit Growth Unlimited

Engaging, dynamic speaker appealing to the smaller business sector.

Marketing On A Shoe String Maximising Margins Lead Generation