Michael Haynes

Director · 2Excell Consulting

Experienced, enthusiastic speaker advising audiences about the importance of understanding and creating customer value in business markets

Customer Value Management in B2b B2b Business and Market Strategies Customer Loyalty and Retention in B2b

John Naples

President & CEO · ENCORE CONSULTING GROUP, INC.

John Naples brings infectious energy, customized content & practical techniques. Your audience will be challenged, equipped and empowered!

Sales Strategy Coaching for High Performance Building A Leadership Culture Empowerment & Motivation Negotiating

Bonnie Knutson

Professor · Michigan State University

Bonnie Knutson often consults with business leaders who want to understand and take advantage of changing consumer demands.

Sales & Sales Management Service Leadership Innovation Hospitality Leadership Consumer Behavior

John Fuller

Creative Director / Design Strategy · Phoenixfire Solutions

Owner at Phoneixfire Solutions a Design and Consulting Agency.

Inbound Marketing Workshops & Coaching Graphic Design Non-Profits Social Media

Frank Felker

Founder & President · Digital Media Positioning

Highly-reviewed speaker with scores of presentations to business groups nationwide on entrepreneurship, digital marketing & direct sales.

Sales Marketing Entrepreneurship Social Media Digital Publishing

Xiaofeng Zhao

Professor · University of Mary Washington

Xianofeng Zhao is an associate professor in the College of Business at the University of Mary Washington.

Business Administration Risk Management Supply Chain Management

Sang-Hoon Lee, Ph.D.

Assistant Professor of Management, College of Business Administration · Loyola Marymount University

Workaholism and Overwork Employment Relations Dark Side of Prosocial Behavior

Ernan Roman

President · Ernan Roman Direct Marketing

Marketing thought leader. Innovator in Relationship Marketing and Voice of Customer driven Marketing Best Practices.

Voice of Customer Relationship Research Customer Engagement Social Media & Multichannel Marketing Relationship Marketing Customer Experience Marketing

Debanjan (Deb) Mitra, Ph.D.

Professor of Marketing · University of Connecticut

Professor Mitra is an expert in innovation and new product management, the customer experience.

Product Management Brand Strategies Marketing Strategy Product Development and Commercialization

Velitchka Kaltcheva, Ph.D.

Professor of Marketing, College of Business Administration · Loyola Marymount University

Retail Environment Impact Marketer-Consumer Relationships Consumer Motivation Consumer Economics Business Administration

Karen Sedatole

Asa Griggs Candler Professor of Accounting · Emory University, Goizueta Business School

Executive Compensation Performance Evaluation Reward Systems Performance Measures Interorganizational Collaboration

Holly Zoba

Senior Vice President of Sales - Hospitality · Signature Worldwide

Hope you like music because customers will be singing your praises after Signature Worldwide's SVP of Hospitality Sales sets up the training

Reputation Management Poor Customer Communication Customer Interactions Social Media and the Sales Person Optimizing Learning Through Distance Training Programs

Yao-Chin Wang

Assistant Professor · University of Florida

Yao-Chin Wang researches the experience of AI and technology in tourism, hospitality and events, and workplace mindfulness.

Hospitality Branding Mindfulness Event Industry Hospitality Industry Tourism Industry

Jason Falls

Author, Speaker, CEO · Social Media Explorer

Jason Falls is one of the most in-demand speakers in the social media, public relations and marketing fields. He delivers value!

Social Media Marketing Social Media Monitoring & Measurement Blogging Social Media for Customer Engagement & Retention Digital Marketing

Jeanne Bliss

President · CustomerBliss

If driving customer loyalty and engagement is your focus, you definitely want this Customer Leadership Executive powerhouse in your corner

Prosperous Company Culture Customer Satisfaction & Retention Organizational Structures and Models for Driving Change Customer Experience Leadership Aptitudes Need for A Chief Customer Officer

Kelly Ylitalo, Ph.D.

Associate Professor, Public Health · Baylor University

An expert in Physical Functioning, Obesity and Diabetes, Survey Methodology, and Physical Activity.

Physical Activity Obesity and Diabetes Physical Functioning Survey Methodology

Alan Adler

President/CEO · Alan Adler Associates Inc.

Being Extraordingary to Succeed in Today's NEW NOW!

Attracting & Retaining Customers

Tim Kilroy

CMO · Karmaloop

Entrepreneur, CMO, Digital & Social Media

Mobile Marketing SEM Online Marketing Negotiation Mergers

Sheryl F. Kline

Professor, Hospitality · University of Delaware

Prof. Kline's research focuses on organizational behavior and training in the hospitality, meeting and event industry.

Economics Organizational Behavior Hospitality Sport Business Management Hospitality Management

Aidin Namin, Ph.D.

Associate Professor of Marketing Analytics, College of Business Administration · Loyola Marymount University

Marketing Analytics Data Analytics Modeling Econometrics Retailing