Kevin James Saunders

Global Learning & Support · Oculus Training

Global Learning & Development Partner

Hotel and Resort Training Sensitivity Training Bullying and Harassment Training & Development Human and Organizational Development

Geno Church

Word of Mouth Inspiration Officer · Brains on Fire

No passion, no conversation. No conversation, no word of mouth. No word of mouth, no successful business.

Word of Mouth Marketing Content Strategy Social Media Strategies Creative Direction Marketing Strategy

Sheryl F. Kline

Professor, Hospitality · University of Delaware

Prof. Kline's research focuses on organizational behavior and training in the hospitality, meeting and event industry.

Economics Organizational Behavior Hospitality Sport Business Management Hospitality Management

Sang-Hoon Lee, Ph.D.

Assistant Professor of Management, College of Business Administration · Loyola Marymount University

Workaholism and Overwork Employment Relations Dark Side of Prosocial Behavior

Ernan Roman

President · Ernan Roman Direct Marketing

Marketing thought leader. Innovator in Relationship Marketing and Voice of Customer driven Marketing Best Practices.

Voice of Customer Relationship Research Customer Engagement Social Media & Multichannel Marketing Relationship Marketing Customer Experience Marketing

Jason Falls

Author, Speaker, CEO · Social Media Explorer

Jason Falls is one of the most in-demand speakers in the social media, public relations and marketing fields. He delivers value!

Social Media Marketing Social Media Monitoring & Measurement Blogging Social Media for Customer Engagement & Retention Digital Marketing

Debanjan (Deb) Mitra, Ph.D.

Professor of Marketing · University of Connecticut

Professor Mitra is an expert in innovation and new product management, the customer experience.

Product Management Brand Strategies Marketing Strategy Product Development and Commercialization

Xiaofeng Zhao

Professor · University of Mary Washington

Xianofeng Zhao is an associate professor in the College of Business at the University of Mary Washington.

Business Administration Risk Management Supply Chain Management

Holly Zoba

Senior Vice President of Sales - Hospitality · Signature Worldwide

Hope you like music because customers will be singing your praises after Signature Worldwide's SVP of Hospitality Sales sets up the training

Reputation Management Poor Customer Communication Customer Interactions Social Media and the Sales Person Optimizing Learning Through Distance Training Programs

Stanley Griffis

Donald J. Bowersox and Robert W. Thull Professor in Logistics and Supply Chain Management · Michigan State University

Professor Griffis' primary teaching interests include logistics and supply chain management.

Risk and Resilience Sustainability Logistics

Jeanne Bliss

President · CustomerBliss

If driving customer loyalty and engagement is your focus, you definitely want this Customer Leadership Executive powerhouse in your corner

Prosperous Company Culture Customer Satisfaction & Retention Organizational Structures and Models for Driving Change Customer Experience Leadership Aptitudes Need for A Chief Customer Officer

Kelly Ylitalo, Ph.D.

Associate Professor, Public Health · Baylor University

Epidemiologist with expertise in physical functioning, obesity & the impact of physical activity on healthy aging

Physical Activity Obesity and Diabetes Physical Functioning

Tim Kilroy

CMO · Karmaloop

Entrepreneur, CMO, Digital & Social Media

Mobile Marketing SEM Online Marketing Negotiation Mergers

Alan Adler

President/CEO · Alan Adler Associates Inc.

Being Extraordingary to Succeed in Today's NEW NOW!

Attracting & Retaining Customers

Velitchka Kaltcheva, Ph.D.

Professor of Marketing, College of Business Administration · Loyola Marymount University

Retail Environment Impact Marketer-Consumer Relationships Consumer Motivation Consumer Economics Business Administration

Karen Sedatole

Asa Griggs Candler Professor of Accounting · Emory University, Goizueta Business School

Executive Compensation Performance Evaluation Reward Systems Performance Measures Interorganizational Collaboration

Patricia Huddleston

Professor and Director of Information and Media PhD program · Michigan State University

Expert in Consumer decision making at Point of Purchase, Retail Strategy

Point of Purchase Marketing Consomer Loyalty Retail Strategy Eye-Tracking

Aidin Namin, Ph.D.

Associate Professor of Marketing Analytics, College of Business Administration · Loyola Marymount University

Marketing Analytics Data Analytics Modeling Econometrics Retailing

Kristy Westfall Moyer

Training Account Manager · Signature Worldwide

Just add water! A bountiful harvest of repeat customers awaits with Signature Worldwide's hospitality training & employee engagement expert

Customer Service Engaging Employees Leadership Creating A Culture of Lifelong Learning

Matthew Vernhout

Founder, Author and Speaker · EmailKarma

Digital Privacy & Marketing Advocate

Anti-Spam Laws BIMI Deliverability DMARC Email Authentication