John Fuller

Creative Director / Design Strategy · Phoenixfire Solutions

Owner at Phoneixfire Solutions a Design and Consulting Agency.

Inbound Marketing Workshops & Coaching Graphic Design Non-Profits Social Media

Frank Felker

Founder & President · Digital Media Positioning

Highly-reviewed speaker with scores of presentations to business groups nationwide on entrepreneurship, digital marketing & direct sales.

Sales Marketing Entrepreneurship Social Media Digital Publishing

Michael Hess

CEO/Founder · Skooba Design

Founder/CEO Skooba Design, CBS/Business Writer, Speaker

Entrepreneurship Product/Brand Development Creative Marketing Public Relations Customer Service

Xiaofeng Zhao

Professor · University of Mary Washington

Xianofeng Zhao is an associate professor in the College of Business at the University of Mary Washington.

Business Administration Risk Management Supply Chain Management

Ernan Roman

President · Ernan Roman Direct Marketing

Marketing thought leader. Innovator in Relationship Marketing and Voice of Customer driven Marketing Best Practices.

Voice of Customer Relationship Research Customer Engagement Social Media & Multichannel Marketing Relationship Marketing Customer Experience Marketing

Jason Falls

Author, Speaker, CEO · Social Media Explorer

Jason Falls is one of the most in-demand speakers in the social media, public relations and marketing fields. He delivers value!

Social Media Marketing Social Media Monitoring & Measurement Blogging Social Media for Customer Engagement & Retention Digital Marketing

Sang-Hoon Lee, Ph.D.

Assistant Professor of Management, College of Business Administration · Loyola Marymount University

Workaholism and Overwork Employment Relations Dark Side of Prosocial Behavior

Tim Kilroy

CMO · Karmaloop

Entrepreneur, CMO, Digital & Social Media

Mobile Marketing SEM Online Marketing Negotiation Mergers

Jeanne Bliss

President · CustomerBliss

If driving customer loyalty and engagement is your focus, you definitely want this Customer Leadership Executive powerhouse in your corner

Prosperous Company Culture Customer Satisfaction & Retention Organizational Structures and Models for Driving Change Customer Experience Leadership Aptitudes Need for A Chief Customer Officer

Yao-Chin Wang

Assistant Professor · University of Florida

Yao-Chin Wang researches the experience of AI and technology in tourism, hospitality and events, and workplace mindfulness.

Hospitality Branding Mindfulness Event Industry Hospitality Industry Tourism Industry

Holly Zoba

Senior Vice President of Sales - Hospitality · Signature Worldwide

Hope you like music because customers will be singing your praises after Signature Worldwide's SVP of Hospitality Sales sets up the training

Reputation Management Poor Customer Communication Customer Interactions Social Media and the Sales Person Optimizing Learning Through Distance Training Programs

Debanjan (Deb) Mitra, Ph.D.

Professor of Marketing · University of Connecticut

Professor Mitra is an expert in innovation and new product management, the customer experience.

Product Management Brand Strategies Marketing Strategy Product Development and Commercialization

Kelly Ylitalo, Ph.D.

Associate Professor, Public Health · Baylor University

An expert in Physical Functioning, Obesity and Diabetes, Survey Methodology, and Physical Activity.

Physical Activity Obesity and Diabetes Physical Functioning Survey Methodology

Alan Adler

President/CEO · Alan Adler Associates Inc.

Being Extraordingary to Succeed in Today's NEW NOW!

Attracting & Retaining Customers

Sheryl F. Kline

Professor, Hospitality · University of Delaware

Prof. Kline's research focuses on organizational behavior and training in the hospitality, meeting and event industry.

Economics Organizational Behavior Hospitality Sport Business Management Hospitality Management

Randall Craig

CEO · Pinetree Advisors Inc.

New thinking and insights on Thought Leadership, Becoming a Trusted Advisor, Digital Strategy, and Growth

Entrepeneurship Thought Leadership Social Media Strategy Networking Digital Strategy

Peter Evans

Co-Founder & CEO · ExpertFile

Recognized speaker on expertise marketing, technology and innovation

Strategic Planning Online Media Software as A Service (Saas) Technology Thought Leadership

Kristy Westfall Moyer

Training Account Manager · Signature Worldwide

Just add water! A bountiful harvest of repeat customers awaits with Signature Worldwide's hospitality training & employee engagement expert

Customer Service Engaging Employees Leadership Creating A Culture of Lifelong Learning

Patricia Huddleston

Professor and Director of Information and Media PhD program · Michigan State University

Expert in Consumer decision making at Point of Purchase, Retail Strategy

Point of Purchase Marketing Consomer Loyalty Retail Strategy Eye-Tracking

Charles Taylor, PhD

John A. Murphy Endowed Chair Professor of Marketing; Senior Research Fellow at the Center for Marketing and Consumer Insights | Villanova School of Business · Villanova University

Charles "Ray" Taylor, PhD, is a go-to source on advertising, international marketing, branding and consumer behavior

Business Black Friday Big Event Advertising Marketing Advertising