Patricia Huddleston

Professor and Director of Information and Media PhD program · Michigan State University

Expert in Consumer decision making at Point of Purchase, Retail Strategy

Point of Purchase Marketing Consomer Loyalty Retail Strategy Eye-Tracking

Jon Anderson

Provost & Vice President of Academic Affairs · Southern Utah University

Specializing in strategic management and organization behavior and theory

Online Learning Strategies in Higher Education Higher Education Leadership Entrepreneurship Management Organizational Theory Marketing Research

Steve Robinson

Area Director – Midwestern United States and Canada · Constant Contact, Inc.

Educational Marketing Expert - Upper Midwest

Email Marketing Engagement Marketing Event Marketing Online Marketing for Nonprofits Social Media Marketing

Ellen Williams

Regional Development Director · Constant Contact, Inc.

Digital Marketing Expert - NY, CT

Email Marketing Social Media Marketing Customer Relationship Engagement Event Marketing Engagement Marketing

Rick McCutcheon

President · Full Contact CRM

Rick McCutcheon is a much sought after expert and though leader on the subject of Sales Productivity and CRM. Rick has been involved with th

Power Selling With Crm and Social Media Planning for Crm Success Managing Customer Prospects and Partner Relationships

Eric Spangenberg

Professor of Marketing and Psychological Science; Academic director for the Center for Global Leadership · UC Irvine

Eric Spangenberg is an expert in consumer behavior, psychology, leadership and statistics.

Environmental Psychology Question-Behavior Effects Consumer Behavior Marketing Psychometrics

Steve Mitchinson

Associate Director · Limebridge Australia

Over 20 years speaking experience on all aspects of customer management, customer experience and engagement Experienced, engaging speaker wi

Improving Customer Experience Employee Engagement and Empowerment Leveraging Team Diversity Engaging With Gen Y Effective Collection Strategies

Scott Stratten

President & CEO · UnMarketing

Best-selling author and Forbes.com Top 5 Media Influencer with expertise in Viral, Social, and Authentic Marketing.

Engagement 2.0 Social Currency Viral Marketing 2.0 Brand Marketing Unmarketing - Stop Marketing. Start Engaging

Micah Solomon

Customer service bestselling author & strategist · Http://www.customerserviceguru.com

Customer Service Keynote Speaker

Hospitality Customer Service Customer Services Social Media High-Tech High-Touch Customer Service

Veronika Sonsev

CEO & Founder · inSparq

An inspirational personality in the mobile and digital technology field who is pioneering new business opportunities for women entrepreneurs

Startups and Investment Management Entrepreneurship Mobile Technology and Wireless Financial Forecasting and Planning Operations Management

Bryan Ferre

Chief Marketing Officer, Director · Bryan Ferre Creative

Chief Marketing Officer, Director

Brand Management Social Marketing Customer Engagement

Larry Miller

President & Founder · Miller Management & Consulting Services, Inc.

Industry Expert on Convenience Retailing, Foodservice at Retail, Consumer Trends & the Integration of Multiple Businesses Under One Roof!

Customer Service in Retail Building Customer Focused Teams Location Location

Kevin Curran

Clinical Assistant Professor of Journalism in Bellarmine College of Liberal Arts · Loyola Marymount University

Dual appointment: Instructor in Communication Studies, LMU College of Communication & Fine Arts

Business Communication Media History Media Management Journalism

Tim Moore

CEO · CrushIQ

Hype is dead! I teach businesses how to specifically create better customer experiences while competing for greater mind & market share.

Social Media Marketing Digital Business The Connected Consumer Google+ for Business

Vladimir Dimitroff

Director · PRISM Consulting (UK) Ltd

Popular highly insightful and captivating speaker on CRM and Customer Experience, Segmentation, Loyalty, Social business and Innovation

Customer Segmentation Customer Retention and Loyalty Social Business and Innovation Customer-Centric Strategy and Operations Customer Experience

Denise Barreto

Author, Managing Partner, Trainer and Speaker · Relationships Matter Now, LLC

Relationship Revolutionist - Changing the World, One Relationship at a Time

Relationships Marketing Leadership Customer Service Corporate Partnerships

Shu He

Assistant Professor · University of Florida

Shu He researches information systems and the impact of emerging technologies on firm strategy, consumer behavior and societal implications.

Digital Platforms E-Commerce Strategy Information Security Social Media Analytics

Tara Truax

Client Relationship Expert, Direct Response Marketing Expert, Author, Speaker · Tara Truax Companies, LLC

Business Accelerator, Speaker, Author

Coaching Small Business Customer Service Business & Leadership Woman in Business

Edward F. Schultz

Author & Counselor to Business · Business Performance Group

Edward Schultz, Business Consultant

Business Analysis Business Development Project Management Services ISO Certifications GAP Analysis & Process Mapping

Amber Naslund

President · SideraWorks

Experienced, in-demand keynote speaker on social business and social media

Social Media Social Business Community Management Social Media Marketing Strategies Social Media Measurement