Amber Fox

National Director of Sales - Hospitality · Signature Worldwide

Keep 'em coming back for more with Signature Worldwide's hospitality industry consultant and business solutions expert

Customer Experience Reputation Management Sales Strategy Customer Service Best Practices Social Media

Rob McDougall

President · Upstream Works Software Ltd.

Keep your conference content flowing in the right direction with the President of award-winning technology solution provider Upstream Works

Contact Center Technology Improving the Customer Experience Effective Contact Center Management Multi-Channel Strategy and the Contact Center Multi-Channel Technology

Ryan McCourt McCourt Construction

Project Manager · McCourt Construction

Project Manager at McCourt Construction

Construction & Infrastructure General Contractor Utility Infrastructure Civil Construction Private Business Development

Tim Sanders

Founder & CEO · Deeper Media Inc.

A cutting-edge businesses, sales and marketing expert helping organizations hone effective leadership skills and build lasting relationships

Talent Management Leadership Business Growth Corporate Social Responsibility Strategic Marketing

Micki McElya, Ph.D.

Professor of History · University of Connecticut

Professor McElya is an expert in the histories of women, gender, sexuality, and race in the U.S., with a focus on politics and memory.

U.S. Cultural and Political History Women & Gender Sexuality & LGBTQ History Feminist Theory Queer Theory

Don Thorpe

Customer Experience Expert · Shared Experience Consulting

Business Development Consultant/Customer Experience Expert

The Stripes of Leadership On Purpose Customer Experience

Aidin Namin, Ph.D.

Associate Professor of Marketing Analytics, College of Business Administration · Loyola Marymount University

Marketing Analytics Data Analytics Modeling Econometrics Retailing

Tim Baines

Professor of Operations Strategy · Aston University

Professor Baines specialises in the realisation of competitive manufacturing operations.

Business Models Advanced Services Servitization Manufacturing Operations Strategy

Michael Fabiano

Vice President, Revenue-Local Media · THE ASSOCIATED PRESS

An established leader in the media industry with an extensive understanding of digital, broadcast and print.

Publishing Financial Planning Business & Strategic Planning Negotiating Agreements Business Process Engineering

Ruomeng Cui

Associate Professor of Information Systems & Operations Management · Emory University, Goizueta Business School

Cui's research focuses on how operations strategies create and deliver value in companies' digital transformation

Digital Retail Platform Markets Operations Strategy Supply Chain Data-driven Decision

Jeff Taylor

Author · Author, "Bigger Than The Widget"

Author, Bigger Than The Widget

Channel Management Relationship Marketing Channel Marketing Social Media Customer Experience

Brian Ardinger

Co-founder · Econic

Forward Thoughts: Software, Technology, Marketing, & Startups. Founder @NMotionStartup, @econicco, & @theiopodcast, former CMO @Nanonation

Customer Experience Motivation Tedx Startup Acceleration Innovation & Creativity

Ahmet H. Kirca

Associate Professor of International Business and Marketing · Michigan State University

Kirca is an expert in international marketing and marketing strategy

International Marketing Marketing Strategy Organizational Culture Tourism Industry Applied Meta-Analysis

Jon Naylor

Managing Partner · Cwichelm Ltd

Jon Naylor has the proof that delivering great service can be combined with reducing costs.

Great Customer Service Improving Productivity Driving Effeciency

John A Delves

CEO.Owner · Southeastern Training and Development

Turning Ordinary People into Extraordinary Performers.

Getting and Keeping Customers Leadership for Todays Workforce. Change the Only Constant Effective Leadership for Today Inspirational and Uplifting

Eric Weaver

CEO · Transparent Path

Bringing IoT, blockchain and AI together to reduce risk, loss and waste in the food supply.

Social Business Consumer Behavior Social Media Social Media Analytics Big Data Analytics

Ann Handley

Chief Content Officer · MarketingProfs

Speaks on Content, Marketing, Publishing

B2b Marketing Customer Relationships Email Marketing Interactive Marketing Mobile Marketing

Forrest W Breyfogle III

President and CEO · Smarter Solutions, Inc.

An enhanced business management system

Lean Six Sigma Voice of the Customer Scorecards Strategic Planning Predicitive Measurement System

Mike Ciccolella

Founder · Grow Your Sales Pipeline℠

220 Superb Reviews | Business Development Services: Sales Development, Sales Coaching, Sales Recruiting

Recruiting Marketing Strategy Sales Growth Sales Appointment Setting Opportunity Identification

Lou Russell

CEO / Queen / Learning Facilitator · Russell Martin & Associates

As a sought-after international speaker to leaders, Lou blends her humorous stories with her engaging on-the-ground experience to customize

Project Management for Scalability Eq for Project Decision Making Success Leading Unruly Project Teams Focused Performance