Charles Taylor, PhD

Professor of Marketing and Senior Research Fellow at the Center for Marketing and Consumer Insights | Villanova School of Business · Villanova University

Charles "Ray" Taylor, PhD, is a go-to source on advertising, international marketing, branding and consumer behavior

Business Black Friday Big Event Advertising Marketing Advertising

Ryan McCourt McCourt Construction

Project Manager · McCourt Construction

Project Manager at McCourt Construction

Construction & Infrastructure General Contractor Utility Infrastructure Civil Construction Private Business Development

Ellen Williams

Regional Development Director · Constant Contact, Inc.

Digital Marketing Expert - NY, CT

Email Marketing Social Media Marketing Customer Relationship Engagement Event Marketing Engagement Marketing

Shyam Gopinath

Assistant Professor of Marketing · Indiana University, Kelley School of Business

Shyam Gopinath is an expert in online word of mouth, customer relationship management,and entertainment industry.

Econometric Modesl of Consumer Dynamics Customer Relationship Management Online Word-of-Mouth Marketing Entertainment Industry

Larry Miller

President & Founder · Miller Management & Consulting Services, Inc.

Industry Expert on Convenience Retailing, Foodservice at Retail, Consumer Trends & the Integration of Multiple Businesses Under One Roof!

Customer Service in Retail Building Customer Focused Teams Location Location

Denise Barreto

Author, Managing Partner, Trainer and Speaker · Relationships Matter Now, LLC

Relationship Revolutionist - Changing the World, One Relationship at a Time

Relationships Marketing Leadership Customer Service Corporate Partnerships

Eric Spangenberg

Professor of Marketing and Psychological Science; Academic director for the Center for Global Leadership · UC Irvine

Eric Spangenberg is an expert in consumer behavior, psychology, leadership and statistics.

Environmental Psychology Question-Behavior Effects Consumer Behavior Marketing Psychometrics

Tara Truax

Client Relationship Expert, Direct Response Marketing Expert, Author, Speaker · Tara Truax Companies, LLC

Business Accelerator, Speaker, Author

Coaching Small Business Customer Service Business & Leadership Woman in Business

Vladimir Dimitroff

Director · PRISM Consulting (UK) Ltd

Popular highly insightful and captivating speaker on CRM and Customer Experience, Segmentation, Loyalty, Social business and Innovation

Customer Segmentation Customer Retention and Loyalty Social Business and Innovation Customer-Centric Strategy and Operations Customer Experience

Raymond R. Burke

Chair and Professor of Marketing · Indiana University, Kelley School of Business

Raymond R. Burke's research focuses on understanding the influence of point-of-purchase factorsvon consumer shopping behavior.

Consumer Goods Consumer Research Retail Consumer Behavior Marketing Research

Morgan Ward

Assistant Professor of Marketing · Emory University, Goizueta Business School

Marketing

Steve Robinson

Area Director – Midwestern United States and Canada · Constant Contact, Inc.

Educational Marketing Expert - Upper Midwest

Email Marketing Engagement Marketing Event Marketing Online Marketing for Nonprofits Social Media Marketing

Amber Fox

National Director of Sales - Hospitality · Signature Worldwide

Keep 'em coming back for more with Signature Worldwide's hospitality industry consultant and business solutions expert

Customer Experience Reputation Management Sales Strategy Customer Service Best Practices Social Media

Panos N. Patatoukas

Associate Professor | The L.H. Penney Chair in Accounting | Distinguished Teaching Fellow · Haas School of Business, University of California, Berkeley

Expert on micro and macro interdisciplinary capital markets research

Properties of financial accounting data and corporate financial reporting Financial statement analysis and corporate valuation Cross-industry economic links and value creation along the supply chain Forecasting and nowcasting economic activity using financial accounting data Measurement of economic activity in national accounts

Jason Bremner

Research Vice President, Industry and Business Solutions · International Data Corporation (IDC)

Jason Bremner leads team of experts helping clients succeed in the software and services markets in Canada.

Precision Agriculture Outsourcing Enterprise Applications Cloud Services Digital Transformation

Professor Chris Edger

Professor of Multi-Unit Leadership · Birmingham City University

Chris has over 20 years' of retail operations, sales and support expertise working for domestic and internationally-owned companies.

Retail Management and Planning Retail Trends Black Friday

Mark Schrutt

Strategic Advisor, Public Sector & Innovation Research · International Data Corporation (IDC)

Mark is a Strategic Advisor on innovation for IDC. He is an expert in the areas of digital transformation, analytics, and decision-making.

Innovation Data Decision-Making Analytics

Kyle Cattani

Professor of Operations Management · Indiana University, Kelley School of Business

Industrial engineering expert, specializing in supply chain management and managing operations in the face of contingency

Operations Management Supply Chain Management Managing Operations in the Presence of Uncertainty Managing Product End of Life Mass Customization

Rob McDougall

President · Upstream Works Software Ltd.

Keep your conference content flowing in the right direction with the President of award-winning technology solution provider Upstream Works

Contact Center Technology Improving the Customer Experience Effective Contact Center Management Multi-Channel Strategy and the Contact Center Multi-Channel Technology

Tim Baines

Professor of Operations Strategy · Aston University

Professor Tim Baines specialises in the realisation of competitive manufacturing operations.

Business Models Advanced Services Servitization Manufacturing Operations Strategy