Amber Naslund

President · SideraWorks

Experienced, in-demand keynote speaker on social business and social media

Social Media Social Business Community Management Social Media Marketing Strategies Social Media Measurement

Tim Baines

Professor of Operations Strategy · Aston University

Professor Tim Baines specialises in the realisation of competitive manufacturing operations.

Business Models Advanced Services Servitization Manufacturing Operations Strategy

Rob McDougall

President · Upstream Works Software Ltd.

Keep your conference content flowing in the right direction with the President of award-winning technology solution provider Upstream Works

Contact Center Technology Improving the Customer Experience Effective Contact Center Management Multi-Channel Strategy and the Contact Center Multi-Channel Technology

John A Delves

CEO.Owner · Southeastern Training and Development

Turning Ordinary People into Extraordinary Performers.

Getting and Keeping Customers Leadership for Todays Workforce. Change the Only Constant Effective Leadership for Today Inspirational and Uplifting

Tim Sanders

Founder & CEO · Deeper Media Inc.

A cutting-edge businesses, sales and marketing expert helping organizations hone effective leadership skills and build lasting relationships

Talent Management Leadership Business Growth Corporate Social Responsibility Strategic Marketing

Eric Weaver

CEO · Transparent Path

Bringing IoT, blockchain and AI together to reduce risk, loss and waste in the food supply.

Social Business Consumer Behavior Social Media Social Media Analytics Big Data Analytics

Lou Russell

CEO / Queen / Learning Facilitator · Russell Martin & Associates

As a sought-after international speaker to leaders, Lou blends her humorous stories with her engaging on-the-ground experience to customize

Project Management for Scalability Eq for Project Decision Making Success Leading Unruly Project Teams Focused Performance

Solomon Darwin

Director, Garwood Center for Corporate Innovation | Executive Director, Center for Growth Markets · Haas School of Business, University of California, Berkeley

Hailed as the “Father of the Smart Village Movement”

Open Innovation Smart Villages / Smart Cities Business Models Innovation Strategies for Emerging Economies Business Ecosystems

Don Thorpe

Customer Experience Expert · Shared Experience Consulting

Business Development Consultant/Customer Experience Expert

The Stripes of Leadership On Purpose Customer Experience

Jeff Taylor

Author · Author, "Bigger Than The Widget"

Author, Bigger Than The Widget

Channel Management Relationship Marketing Channel Marketing Social Media Customer Experience

Manish Nargas

Research Manager, Devices and Consumer Research · International Data Corporation (IDC)

Manish provides a unique lens on the Canadian consumer technology and services markets.

Consumer Services Consumer Technology Smart Home Technology Connected Consumer Consumer Wireline Services

Jon Naylor

Managing Partner · Cwichelm Ltd

Jon Naylor has the proof that delivering great service can be combined with reducing costs.

Great Customer Service Improving Productivity Driving Effeciency

Ahmet H. Kirca

Associate Professor of International Business and Marketing · Michigan State University

Kirca is an expert in international marketing and marketing strategy

International Marketing Marketing Strategy Organizational Culture Tourism Industry Applied Meta-Analysis

Brian Ardinger

Co-founder · Econic

Forward Thoughts: Software, Technology, Marketing, & Startups. Founder @NMotionStartup, @econicco, & @theiopodcast, former CMO @Nanonation

Customer Experience Motivation Tedx Startup Acceleration Innovation & Creativity

Mark Woods

CEO · Woods Group Inc.

Author and dynamic speaker that addresses today's productivity challenges

Personal Productivity Time Management & Goals Work-Life Balance Activity Management Attitude

Mark Greenhouse

Lean Management Coach + Process Improver · Levantar

Applying Productivity and Lean Management techniques in Manufacturing, Legal, & Service companies.

Lean Manufacturing Training UK Lean Consulting UK Manufacturing Consulting UK Productivity Improvement Lean Legal

Jennifer A. Chatman

Associate Dean for Academic Affairs | Paul J. Cortese Distinguished Professor of Management · Haas School of Business, University of California, Berkeley

World-renowned researcher, teacher & consultant on leveraging organizational culture for firm performance and leading high-performance teams

Leadership and the Impact of Leader Attributes on Team Performance Organizational Culture and Firm Performance Norms in Diverse Groups

Aidin Namin, Ph.D.

Associate Professor of Marketing Analytics, College of Business Administration · Loyola Marymount University

Marketing Analytics Data Analytics Modeling Econometrics Retailing

Edward F. Schultz

Author & Counselor to Business · Business Performance Group

Edward Schultz, Business Consultant

Business Analysis Business Development Project Management Services ISO Certifications GAP Analysis & Process Mapping

Rom Schrift

Associate Professor of Marketing · Indiana University, Kelley School of Business

Rom Schrift studies consumer behavior focusing on judgment and decision making and teaches systematic approaches to creativity.

Systemic Approaches to Creativity Multitasking and Persistence Regulation of Conflict Preference Formation Decision Making