Amber Naslund
President · SideraWorks
Experienced, in-demand keynote speaker on social business and social media
Social Media Social Business Community Management Social Media Marketing Strategies Social Media Measurement
Tim Baines
Professor of Operations Strategy · Aston University
Professor Tim Baines specialises in the realisation of competitive manufacturing operations.
Business Models Advanced Services Servitization Manufacturing Operations Strategy
Rob McDougall
President · Upstream Works Software Ltd.
Keep your conference content flowing in the right direction with the President of award-winning technology solution provider Upstream Works
Contact Center Technology Improving the Customer Experience Effective Contact Center Management Multi-Channel Strategy and the Contact Center Multi-Channel Technology
John A Delves
CEO.Owner · Southeastern Training and Development
Turning Ordinary People into Extraordinary Performers.
Getting and Keeping Customers Leadership for Todays Workforce. Change the Only Constant Effective Leadership for Today Inspirational and Uplifting
Tim Sanders
Founder & CEO · Deeper Media Inc.
A cutting-edge businesses, sales and marketing expert helping organizations hone effective leadership skills and build lasting relationships
Talent Management Leadership Business Growth Corporate Social Responsibility Strategic Marketing
Eric Weaver
CEO · Transparent Path
Bringing IoT, blockchain and AI together to reduce risk, loss and waste in the food supply.
Social Business Consumer Behavior Social Media Social Media Analytics Big Data Analytics
Lou Russell
CEO / Queen / Learning Facilitator · Russell Martin & Associates
As a sought-after international speaker to leaders, Lou blends her humorous stories with her engaging on-the-ground experience to customize
Project Management for Scalability Eq for Project Decision Making Success Leading Unruly Project Teams Focused Performance
Solomon Darwin
Director, Garwood Center for Corporate Innovation | Executive Director, Center for Growth Markets · Haas School of Business, University of California, Berkeley
Hailed as the “Father of the Smart Village Movement”
Open Innovation Smart Villages / Smart Cities Business Models Innovation Strategies for Emerging Economies Business Ecosystems
Don Thorpe
Customer Experience Expert · Shared Experience Consulting
Business Development Consultant/Customer Experience Expert
The Stripes of Leadership On Purpose Customer Experience
Jeff Taylor
Author · Author, "Bigger Than The Widget"
Author, Bigger Than The Widget
Channel Management Relationship Marketing Channel Marketing Social Media Customer Experience
Manish Nargas
Research Manager, Devices and Consumer Research · International Data Corporation (IDC)
Manish provides a unique lens on the Canadian consumer technology and services markets.
Consumer Services Consumer Technology Smart Home Technology Connected Consumer Consumer Wireline Services
Jon Naylor
Managing Partner · Cwichelm Ltd
Jon Naylor has the proof that delivering great service can be combined with reducing costs.
Great Customer Service Improving Productivity Driving Effeciency
Ahmet H. Kirca
Associate Professor of International Business and Marketing · Michigan State University
Kirca is an expert in international marketing and marketing strategy
International Marketing Marketing Strategy Organizational Culture Tourism Industry Applied Meta-Analysis
Brian Ardinger
Co-founder · Econic
Forward Thoughts: Software, Technology, Marketing, & Startups. Founder @NMotionStartup, @econicco, & @theiopodcast, former CMO @Nanonation
Customer Experience Motivation Tedx Startup Acceleration Innovation & Creativity
Mark Woods
CEO · Woods Group Inc.
Author and dynamic speaker that addresses today's productivity challenges
Personal Productivity Time Management & Goals Work-Life Balance Activity Management Attitude
Mark Greenhouse
Lean Management Coach + Process Improver · Levantar
Applying Productivity and Lean Management techniques in Manufacturing, Legal, & Service companies.
Lean Manufacturing Training UK Lean Consulting UK Manufacturing Consulting UK Productivity Improvement Lean Legal
Jennifer A. Chatman
Associate Dean for Academic Affairs | Paul J. Cortese Distinguished Professor of Management · Haas School of Business, University of California, Berkeley
World-renowned researcher, teacher & consultant on leveraging organizational culture for firm performance and leading high-performance teams
Leadership and the Impact of Leader Attributes on Team Performance Organizational Culture and Firm Performance Norms in Diverse Groups
Aidin Namin, Ph.D.
Associate Professor of Marketing Analytics, College of Business Administration · Loyola Marymount University
Marketing Analytics Data Analytics Modeling Econometrics Retailing
Edward F. Schultz
Author & Counselor to Business · Business Performance Group
Edward Schultz, Business Consultant
Business Analysis Business Development Project Management Services ISO Certifications GAP Analysis & Process Mapping
Rom Schrift
Associate Professor of Marketing · Indiana University, Kelley School of Business
Rom Schrift studies consumer behavior focusing on judgment and decision making and teaches systematic approaches to creativity.
Systemic Approaches to Creativity Multitasking and Persistence Regulation of Conflict Preference Formation Decision Making