Robert Foster

Professor of Anthropology and Visual and Cultural Studies, Richard L. Turner Professor of Humanities · University of Rochester

Robert Foster is an expert on globalization and material culture. His focus has been on Papua New Guinea

Lewis Henry Morgan Melanesia Commercial Media Globalization Material Culture

Paul Edwards

Research Director, Software Channels · International Data Corporation (IDC)

Paul Edwards serves as Director of Software Channels research at IDC

Infrastructure Channel Strategy Partner Program Design Partner Transformation MSPs VARs SIs Software Channel Strategies

Douglas Hanna

CEO · A Small Orange LLC

Engaging Customer Service and Technology Expert

Young Entrepreneurship Customer Service Telecommuting Web Hosting Customer Care

Suzanne Fanning

President · WOMMA - Word of Mouth Marketing Association

Unleashing the Power of Word of Mouth Marketing

Social Customer Care Social Media Word of Mouth Marketing Influencer Marketing Social Media Measurement

Karl Ludvigsen

Partner · Ludvigsen Partners

Draws compelling and fascinating lessons from a lifetime in the world car industry.

Vital Need for Customer Care Careers of Great Racing Drivers and Designers Professional Life in the World of Cars

Daniel Paulson

CEO · InVision Business Development

Experienced speaker that through storytelling distinguishes traits business leaders use to become growth companies

Strategy Customer Service Leadership Innovation Leadership Communications

Rob McDougall

President · Upstream Works Software Ltd.

Keep your conference content flowing in the right direction with the President of award-winning technology solution provider Upstream Works

Contact Center Technology Improving the Customer Experience Effective Contact Center Management Multi-Channel Strategy and the Contact Center Multi-Channel Technology

Terri Giosia

Corporate Trainer, Keynote Speaker, Business Coach · Freelance/Contractual

How "F.A.R. do you want to go? (focus, action, results)

Wellbeing and Balance Coaching & Leadership Career & Personal Succees Empowerement Corporate Wellness

Randy Kun

Director Marketing and Communications · InventionShare

Randy Kun is a seasoned professional in product management, marketing, strategy and execution.

Product and Marketing Strategy Product Management Market Positioning and Messaging

Lefteris Heretakis MA RCA

Designer/Lecturer · Heretakis & Associates

Self Publishing and Corporate Identity Specialist.

Photography Education Design Visual Communiaction Corporate Identity and Branding

Steven Rodin

President and CEO · Storagepipe

Technology entrepreneur with extensive start-up experience. Learn from real-life trials and tribulations of a software exec.

Strategic Management for Startups Technology Solutions for Business Success Data Protection for Business Cloud Computing & Storage Archiving and Data Management