Axel Schultze

CEO · Society3

CEO, Society3 - Building & managing social brand presences, channel empowerment, creating buzz with 100 Million reach.

Buzz Marketing Social Media Customer Experience

Don Roy

Professor of Marketing · Middle Tennessee State University

Marketing professor and blogger with a passion for all things marketing

Branding Marketing Customer Experience Social Media Content Marketing

Mark Johnson

Senior Vice President · Signature Worldwide

Sign on the dotted line to maximize customer loyalty and improve client relationships with Signature Worldwide's SVP

Customer Experience Leadership Sales Strategy Prospecting Negotiating

Sara Lingafelter Lobkovich

Change Agent | Strategist | OKR Coach · Red Currant Collective

Change & growth. Coach, creator, status-quo challenger. Joy-obsessed. OKR nerd. I ❤️ consequential work, slowing down & motorcycles 🏍️

Motorcycles Strategic Planning OKR Content Strategy Strategic & Business Planning

Donna Iucolano

Owner and Principal · Spinach Candy

And it's good for you! Get a taste for superior digital business practices and e-Commerce strategies with the founder of Spinach Candy

E-Commerce Consulting Marketing Strategy Content Strategy Online Marketing Digital Business

Spike Jones

General Manager, Strategic Services · Khoros

Word of Mouth Marketing & Brand Ambassador Expert, Social Media Curmudgeon and Published Author

Word of Mouth Marketing Branding and Identity Social Media Building Brand Ambassador Programs Engaging Brand Advocates

Jeff Taylor

Author · Author, "Bigger Than The Widget"

Author, Bigger Than The Widget

Channel Management Relationship Marketing Channel Marketing Social Media Customer Experience

Alexander Baumgardt

Adjunct Professor · California College of the Arts

Professor and Management Consultant

Customer Experience Service Design Design Strategy

Peter Davison

Peter Davison · Speaker

Digital Strategist & Sociable Fellow

Social Media Engagement Community Outreach Customer Experience

Dave Hamilton

Senior Vice President · Signature Worldwide

Yes, a mint will always be on the pillow when Signature Worldwide's SVP brings his wisdom gained from 30+ years in the hospitality industry

Customer Experience Customer Service Best Practices Destination Marketing Sales Strategy Travel and Tourism

Amber Fox

National Director of Sales - Hospitality · Signature Worldwide

Keep 'em coming back for more with Signature Worldwide's hospitality industry consultant and business solutions expert

Customer Experience Reputation Management Sales Strategy Customer Service Best Practices Social Media

Juan Manuel Benavent

Customer Service & Retail Sales Consultant / Speaker · CV Consulting

Customer Service and Customer Experience Management speaker, trainer and consultant.

Multicultural & Diversity Sales Training and Sales Effectiveness Retail Sales Training Motivating and Inspiring Customer Experience Management

Steve Mitchinson

Associate Director · Limebridge Australia

Over 20 years speaking experience on all aspects of customer management, customer experience and engagement Experienced, engaging speaker wi

Improving Customer Experience Employee Engagement and Empowerment Leveraging Team Diversity Engaging With Gen Y Effective Collection Strategies

Will Bermender

Managing Director · Will Bermender Equity Partners, LLC

Business Leader, Board Director, Investor, Author

M&A M&a Financing Merger & Acquisitions Decision-Making and Performance Mergers & Acquisitions Post-Merger Integration

Ted Curtin

Chief Innovation Officer · ProdigyWorks

Global Innovator • Marketer • Adventurer • Tinkerer • Speaker • Explorer • Pushing Organizations and Audiences Way Outside of the Box!

Innovation Brand Strategy Cross-Channel Brand Engagement Creating Great Customer Experiences

Rob McDougall

President · Upstream Works Software Ltd.

Keep your conference content flowing in the right direction with the President of award-winning technology solution provider Upstream Works

Contact Center Technology Improving the Customer Experience Effective Contact Center Management Multi-Channel Strategy and the Contact Center Multi-Channel Technology

Dave Repshas, MHA

Director of Business Solutions · ChristianaCare

Dave Repshas, MHA, is the director of ChristianaCare Business Health Solutions.

Client Management Health Care Sales

Mike Staver

CEO · The Staver Group

Leadership Isn't for Cowards

Leadership Isnt for Cowards Creating an Exceptional Customer Experience

Michael Leander

CEO · Michael Leander Company

Entertaining marketing speaker with a twist

Digital Marketing Email Marketing Marketing Automation

Jeanniey Mullen

Global EVP, CMO · Zinio LLC: Digital Publishing Innovation

Global EVP/CMO at Zinio

American Sign Language Email Marketing Direct Marketing Mobile Marketing Brand Building