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Susan Postma

Regional ManagerCAA Manitoba

Susan oversees CAA Manitoba's retail and travel services with more than a decade of experience.

CoachingCustomer ServiceTeam Building
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Jennifer Lynes

Director of the Environment and Business ProgramUniversity of Waterloo School of Environment

Jennifer Lynes's expertise intersects business and the environment, where she focuses on investigating the marketing of sustainability.

MarketingSocial MarketingCommunity-Based Social MarketingGreen Marketing
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Karen Busby

Professor of Law & Director, Centre for Human Rights ResearchUniversity of Manitoba

Karen Busby teaches Constitutional Law, Gender and the Law, Human Rights and Administrative Law

Constitutional LawHuman RightsSexual ViolenceAssisted Human ReproductionSex Work and Prostitution Law
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Gary Vaynerchuk

Co-Founder and OwnerVaynerMedia

Find your social media voice and build your digital brands with New York Times and Wall Street Journal Best-Selling author

Social MediaBrand ManagementCustomer Engagement & RetentionWord of Mouth MarketingEcommerce
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Meghan Huber

Adjunct Assistant Professor of Mechanical and Industrial EngineeringUniversity of Massachusetts Amherst

Meghan Huber's research focuses on understanding how humans and robots can learn from their physical interaction

ExoskeletonsBioengineeringBiomedical EngineeringRoboticsHuman-Robot Interaction
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Gretchen Holbrook Gerzina

Paul Murray Kendall Chair in Biography and Professor Emerita of EnglishUniversity of Massachusetts Amherst

Gretchen Gerzina is a specialist on the novel and biography, focusing on Black British studies, Victorian studies and mixed race studies..

Victorian StudiesBlack British StudiesAfrican American Women’s WritingMixed Race Studies
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Michael Jackson

International Keynote Speakertheothermichaeljackson.com

A leading global speaker on the subject of business change

The Challenge of ChangeBetter Business RulesSocialocity - the Power of Business Social Media
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Wesley Longhofer

Associate Professor of Organization & Management; Senior Director, Center for Faculty Development and Excellence; Assistant Vice Provost for Faculty AffairsEmory University, Goizueta Business School

Organizational SociologyBusiness and SocietySocial EnterprisePhilanthropy and Non-ProfitsClimate Change
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Amy Cortese

Journalist & Author of Locavesting

Locavesting Expert

Community RevitalizationCrowdfundingEconomic Development
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Micah Solomon

Customer service bestselling author & strategistHttp://www.customerserviceguru.com

Customer Service Keynote Speaker

HospitalityCustomer ServiceCustomer ServicesSocial MediaHigh-Tech High-Touch Customer Service