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Scott Zandbergen

Scott Zandbergen

VP, New Products & Professional Network DevelopmentWave Accounting Inc.

Executive VP who bridges the fields of accounting software and product management to develop and market dynamic user-friendly products

Pragmatic Marketing MethodologyProduct Lifecycle ManagementAgile Software DevelopmentOrganizational ChangeBuilding Customer Loyalty
Gaurav Jain

Gaurav Jain

Assistant ProfessorRensselaer Polytechnic Institute

Behavioral economist focused on studying how individuals make judgments and decisions in the absence of complete information.

Marketing PromotionsMarketing CommunicationJudgment and Decision MakingConsumer Choices and BehaviorBehavioral Economics in Business
Kevin James Saunders

Kevin James Saunders

Global Learning & SupportOculus Training

Global Learning & Development Partner

Hotel and Resort TrainingSensitivity TrainingBullying and HarassmentTraining & DevelopmentHuman and Organizational Development
Don Thorpe

Don Thorpe

Customer Experience ExpertShared Experience Consulting

Business Development Consultant/Customer Experience Expert

The Stripes of LeadershipOn Purpose Customer Experience
Sandy Jap

Sandy Jap

Sarah Beth Brown Professor of MarketingEmory University, Goizueta Business School

Global expert on partnering relationships, B2B routes-to-market, omnichannel, franchise, and ecommerce management

B2B Routes to MarketStrategic PartnershipsOmnichannel StrategyB2B and Channel AnalyticsSocial Media Selling
Micah Solomon

Micah Solomon

Customer service bestselling author & strategistHttp://www.customerserviceguru.com

Customer Service Keynote Speaker

HospitalityCustomer ServiceCustomer ServicesSocial MediaHigh-Tech High-Touch Customer Service
Michael Haynes

Michael Haynes

Director2Excell Consulting

Experienced, enthusiastic speaker advising audiences about the importance of understanding and creating customer value in business markets

Customer Value Management in B2bB2b Business and Market StrategiesCustomer Loyalty and Retention in B2b
Jeanniey Mullen

Jeanniey Mullen

Global EVP, CMOZinio LLC: Digital Publishing Innovation

Global EVP/CMO at Zinio

American Sign LanguageEmail MarketingDirect MarketingMobile MarketingBrand Building
Ayelet Baron

Ayelet Baron

FutiristSimplifying Work

Futurist. Keynote Speaker and Author.

How Collaboration Can Change the WorldSocial Business: Hype or LeadershipThe Multi Generational WorkplaceThe Future of WorkLeading By Example
Eli Goldstein

Eli Goldstein

Senior ConsultantCustomaline (Pty) Ltd

Experienced, innovative speaker on Sustaining Customer Satisfaction

Sustainable Customer SatisfactionCustomer Experience or RelationshipCustomer Information Technology
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