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Kevin James Saunders

Global Learning & SupportOculus Training

Global Learning & Development Partner

Hotel and Resort TrainingSensitivity TrainingBullying and HarassmentTraining & DevelopmentHuman and Organizational Development
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Don Thorpe

Customer Experience ExpertShared Experience Consulting

Business Development Consultant/Customer Experience Expert

The Stripes of LeadershipOn Purpose Customer Experience
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Sandy Jap

Sarah Beth Brown Professor of MarketingEmory University, Goizueta Business School

Global expert on partnering relationships, B2B routes-to-market, omnichannel, franchise, and ecommerce management

B2B Routes to MarketStrategic PartnershipsOmnichannel StrategyB2B and Channel AnalyticsSocial Media Selling
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Micah Solomon

Customer service bestselling author & strategistHttp://www.customerserviceguru.com

Customer Service Keynote Speaker

HospitalityCustomer ServiceCustomer ServicesSocial MediaHigh-Tech High-Touch Customer Service
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David Siroky

ProfessorUniversity of Florida

David Siroky studies international security.

Military interventionTerritorial and revolutionary civil warsInternational SecuritySecession and irredentismQuantitative study of war and conflict processes
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Jeanniey Mullen

Global EVP, CMOZinio LLC: Digital Publishing Innovation

Global EVP/CMO at Zinio

American Sign LanguageEmail MarketingDirect MarketingMobile MarketingBrand Building
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Eli Goldstein

Senior ConsultantCustomaline (Pty) Ltd

Experienced, innovative speaker on Sustaining Customer Satisfaction

Sustainable Customer SatisfactionCustomer Experience or RelationshipCustomer Information Technology
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Michael Haynes

Director2Excell Consulting

Experienced, enthusiastic speaker advising audiences about the importance of understanding and creating customer value in business markets

Customer Value Management in B2bB2b Business and Market StrategiesCustomer Loyalty and Retention in B2b
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Dianne Durkin

President & CEOLoyalty Factor

National expert on building loyalty, enhancing employee and customer relationships and increasing brand loyalty to experience profit growth!

Core Drivers for Generational IntegrationLeveraging Change: Making It Manageable and ProfitableEnergizing Your BrandInvest in Trust and Increase ProfitsRelational Capital: Building Rapport Respect Trust and Credibility
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Michel Neray

Chief Differentiation OfficerThe Essential Message

Learn to differentiate yourself and your business in a competitive marketplace.

Sales & Conversational SellingBranding/MarketingPeak Performance & Personal DevelopmentLeadershipDifferentiation
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