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Forrest Morgeson
Associate ProfessorMichigan State University
Forrest Morgeson teaches marketing management, marketing strategy, and marketing research courses to graduate students.
Hillary Berman
FounderPopcorn & Ice Cream
Small business marketing. Passionate about customer engagement, customer experience, small/local business, startups and entrepreneurship.
Eli Goldstein
Senior ConsultantCustomaline (Pty) Ltd
Experienced, innovative speaker on Sustaining Customer Satisfaction
Aidin Namin, Ph.D.
Associate Professor of Marketing Analytics, College of Business AdministrationLoyola Marymount University
Karthik Namasivayam
DirectorMichigan State University
Karthik Namasivayam's research explores the intersection between service provider and consumer.
Patricia Huddleston
Professor and Director of Information and Media PhD programMichigan State University
Expert in Consumer decision making at Point of Purchase, Retail Strategy
Tema Frank
Chief InstigatorFrank Reactions
Customer Experience in the Digital Era, & Women in the Workplace // L'experience client, service à la clientèle, & Femmes au travail
Bonnie Knutson
ProfessorMichigan State University
Bonnie Knutson often consults with business leaders who want to understand and take advantage of changing consumer demands.
Bintong Chen
Professor, Business Administration; Director, Institute for Financial Services AnalyticsUniversity of Delaware
Prof. Chen's cross-disciplinary expertise includes knowledge of both business management practices, data science, and systems engineering.
Randall Craig
CEOPinetree Advisors Inc.
New thinking and insights on Thought Leadership, Becoming a Trusted Advisor, Digital Strategy, and Growth