Tema Frank

Chief Instigator · Frank Reactions

Customer Experience in the Digital Era, & Women in the Workplace // L'experience client, service à la clientèle, & Femmes au travail

Customer Experience Digital Marketing User Experience (UX) Women & Work

Ivan Hernandez

EMEIA Digital & Emerging Tech Community Leader · EY

Former Flying Trapeze Artist turned Change Catalyst. Speaker on IoT, Customer Experience, Digital Transformation, Business Development.

Digital Transformation Customer Experience Experience Design Internet of Things IoT & Mobility

Peter Wilson

Partner Enablement Analyst · Upstream Works Ltd

Professional speaker and presenter.

Customer Experience Customer Engagement Strategy Employee Engagement Motivation and Empowerment

Jeannie Walters

CEO, Speaker, Chief Customer Experience Investigator · 360Connext Customer Experience Investigation

Veteran Customer Experience Consultant, Speaker and Chief Customer Experience Investigator

Social Media Employee Engagement Customer Experience Company Culture Customer Service

Nicholas Kontopoulos

Senior Director I Global Marketing I CRM LoB Customer · SAP

Nicholas Kontopoulos is a Senior Director of Global CRM Marketing at SAP

CRM Customer Experience Management Business Strategy Social Media Enterprise Mobility

Gilbert-Jamison Theo

Chief Executive Officer · Performance Solutions by Design, Inc.

Author, Keynote Speaker, Customer Experience Expert, CEO & Founder of Performance Solutions by Design, Inc.

Service Excellence Leadership Accountability Customer Experience Patient Experience

Stan Phelps

Chief Measurement Officer · 9INCH marketing

Makes Brands Remark-able

Customer Service Customer Experience Word of Mouth Marketing Strategy Differentiation

Bryan Eisenberg

Partner · Eisenberg Holdings, LLc

New York Times Bestselling author on Marketing Optimization and Online Marketing

Web Analytics Online Marketing A/B Testing Multivariate Testing Persuasion

JC Quintana

Founder, Corporate Relationship Group · Corporate Relationship Group

Author and Speaker, Customer Strategies

Crm / Customer Relationship Management Crm Technology Crm Strategy Customer Strategies Customer Experience

Morgan Ward

Assistant Professor of Marketing · Emory University, Goizueta Business School

Marketing

Ernan Roman

President · Ernan Roman Direct Marketing

Marketing thought leader. Innovator in Relationship Marketing and Voice of Customer driven Marketing Best Practices.

Voice of Customer Relationship Research Customer Engagement Social Media & Multichannel Marketing Relationship Marketing Customer Experience Marketing

Holly Zoba

Senior Vice President of Sales - Hospitality · Signature Worldwide

Hope you like music because customers will be singing your praises after Signature Worldwide's SVP of Hospitality Sales sets up the training

Reputation Management Poor Customer Communication Customer Interactions Social Media and the Sales Person Optimizing Learning Through Distance Training Programs

Don Thorpe

Customer Experience Expert · Shared Experience Consulting

Business Development Consultant/Customer Experience Expert

The Stripes of Leadership On Purpose Customer Experience

Brian Ardinger

Co-founder · Econic

Forward Thoughts: Software, Technology, Marketing, & Startups. Founder @NMotionStartup, @econicco, & @theiopodcast, former CMO @Nanonation

Customer Experience Motivation Tedx Startup Acceleration Innovation & Creativity

Andrew Pearson

President · Intelligencia Limited

President at Intelligencia Limited

edge analytics Artificial Intelligence and Machine Learning eSports sports betting Automobile Marketing

Vladimir Dimitroff

Director · PRISM Consulting (UK) Ltd

Popular highly insightful and captivating speaker on CRM and Customer Experience, Segmentation, Loyalty, Social business and Innovation

Customer Segmentation Customer Retention and Loyalty Social Business and Innovation Customer-Centric Strategy and Operations Customer Experience

Eli Goldstein

Senior Consultant · Customaline (Pty) Ltd

Experienced, innovative speaker on Sustaining Customer Satisfaction

Sustainable Customer Satisfaction Customer Experience or Relationship Customer Information Technology

Theresa Syer

Founding Partner, Professional Speaker · Syer Hospitality Group Inc.

Theresa Syer is one of today's most influential voices on Creating Renowned Customer Experiences. As a Professional Speaker she inspires and

Service Loyalty Maximizing Your Networking Skills

Dave Kerpen

CEO · Likeable Media

Who Loves Ya, Baby? Step up from the crowd in the rough and tumble world of social media marketing with the likeability factor!

Becoming More Likeable With Social Media Social Media Marketing Buzz & Viral Marketing Strategies Word of Mouth Marketing Customer Engagement & Retention

Jeanne Bliss

President · CustomerBliss

If driving customer loyalty and engagement is your focus, you definitely want this Customer Leadership Executive powerhouse in your corner

Prosperous Company Culture Customer Satisfaction & Retention Organizational Structures and Models for Driving Change Customer Experience Leadership Aptitudes Need for A Chief Customer Officer

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