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Spike Jones

Spike Jones

General Manager, Strategic ServicesKhoros

Word of Mouth Marketing & Brand Ambassador Expert, Social Media Curmudgeon and Published Author

Word of Mouth MarketingBranding and IdentitySocial MediaBuilding Brand Ambassador ProgramsEngaging Brand Advocates
Geno Church

Geno Church

Word of Mouth Inspiration OfficerBrains on Fire

No passion, no conversation. No conversation, no word of mouth. No word of mouth, no successful business.

Word of Mouth MarketingContent StrategySocial Media StrategiesCreative DirectionMarketing Strategy
Dave Kerpen

Dave Kerpen

CEOLikeable Media

Who Loves Ya, Baby? Step up from the crowd in the rough and tumble world of social media marketing with the likeability factor!

Becoming More Likeable With Social MediaSocial Media MarketingBuzz & Viral Marketing StrategiesWord of Mouth MarketingCustomer Engagement & Retention
Dave Balter

Dave Balter

CEOWOMMA - Word of Mouth Marketing Association

Word of Mouth

Word of Mouth MarketingSocial Media MarketingDigital MarketingWomSocial Media
Robbin Phillips

Robbin Phillips

Courageous President

The Firestarter! Putting a match to word-of-mouth marketing campaigns that ignite a sustainable movement of brand identity & loyal support

Creating MovementsBranding and IdentityContent Development & ManagementCommunity Management and Word of Mouth MarketingCustomer Engagement & Retention
Stan Phelps

Stan Phelps

Chief Measurement Officer9INCH marketing

Makes Brands Remark-able

Customer ServiceCustomer ExperienceWord of MouthMarketing StrategyDifferentiation
Panagiotis (Panos) Adamopoulos

Panagiotis (Panos) Adamopoulos

Associate Professor of Information Systems & Operations ManagementEmory University, Goizueta Business School

Social MediaInformation SystemsRecommender SystemsSocial CommerceWord of Mouth
Vilma Todri

Vilma Todri

Associate Professor of Information Systems & Operations ManagementEmory University, Goizueta Business School

Economics and Machine LearningDigital AdvertisingDigital StrategyOnline Consumer BehaviorSocial Media
Suzanne Fanning

Suzanne Fanning

PresidentWOMMA - Word of Mouth Marketing Association

Unleashing the Power of Word of Mouth Marketing

Social Customer CareSocial MediaWord of Mouth MarketingInfluencer MarketingSocial Media Measurement
Mitchell Lovett

Mitchell Lovett

Associate Professor of MarketingUniversity of Rochester

Mitchell Lovett applies and develops quantitative methods to study marketing problems; Artificial Intelligence (AI) expert

AI in Business AnalyticsAI in BusinessConsumer LearningBrandingAdvertising Content and Schedule Choices
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