Michael D. Smith

Professor · Carnegie Mellon University

Michael D. Smith's research uses economic and statistical techniques to analyze firm and consumer behavior in online markets.

Digital Media Products Consumer Behavior

Kellee Irwin

Vice President, Orion Travel Insurance · CAA Club Group

Executive leader driving transformational change to enhance the customer experience.

Travel Insurance Customer Engagement & Retention Customer Experience Property and Casualty Insurance Insurance

Dane Stanton

Owner · Eco-Pro Carpet Cleaning

Dane Stanton - Owner at Eco-Pro Carpet Cleaning

Home Cleaning Services

Aidan Kenny

Co-Founder & CEO · Instant Opinion

CEO of Instant Opinion

Service Innovation Customer Engagement Strategy

Jon Naylor

Managing Partner · Cwichelm Ltd

Jon Naylor has the proof that delivering great service can be combined with reducing costs.

Great Customer Service Improving Productivity Driving Effeciency

Curtis Carlson Nelson

Travel & Hospitality Executive · Curtis Carlson Nelson

Curtis Carlson Nelson has 20 years of management experience with a focus on the travel and hospitality industries.

Marketing Management Travel Hospitality

Brenda O'Connor

Vice President, General Counsel and Corporate Secretary · Credit Union Central of Canada

Experienced Canadian financial services leader

Credit Unions Policy Finance Lending Advocacy

Jeff Hoffman

Partner & Co-Founder · ColorJar, LLC

Internationally recognized public speaker on the topics of innovation, leadership, entrepreneurship, and more.

Entrepreneurship New Media Leadership Branding Futurist

S. E. Day

The Graceful Negotiator & Personal Finance Expert · The Legally Steal Show, Inc / S.E. Day & Associates

Give me 60 minutes! I will have your audience closing more deals even when their clients don't want to purchase!

The Graceful Art of Negotiations Sales Motivation Leadership Under Fire Leadership Synergies Women in Business

Ramon De Leon

Global Keynote Business Marketing & Social Media Speaker · RamonWOW Inc.

Inspirational Speaker that Motivates ♦ WOM SuperGenius ♦ Former Domino's Chicago Marketing Mind

Social Media Motivation

NatashaBC SexworkersSufferageMovement

Sex Worker Activist and Advocate · SexWorkers Sufferage Movement

Career Sex Worker and Sex Work Advocate/Activist Fighting to Recognize Sex Workers as Persons

Feminism and Sexwork Sexwork and the Charter of Rights and Freedoms Sex Work Vs. Sexploitation. What is the Difference?

Jim Signorelli

CEO/Chairman · ESW Partners/StoryLab

Understanding how stories work can help marketers, advertisers and sales people become powerfully persuasive.

Persuasion Marketing Advertising Entertaining Story

Ann Mirabito, Ph.D.

Associate Professor · Baylor University

Dr. Ann Mirabito's research focuses on stigma, healthcare service experience, consumer health and workplace wellness.

Stigmas of Mental Illness Stigma Economics Workplace Wellness Health Policy

Lyle Brenner

Associate Professor · University of Florida

Lyle Brenner's research investigates how consumers and managers make predictions, inferences and decisions.

Consumer and Managerial Decision Making Statistics and Research Methods Consumer Statistical Reasoning Judgment Under Uncertainty Mathematical Psychology

Steven Shugan

Chair · University of Florida

Steven Shugan is an expert in health care and market research.

Advance-Selling and other Creating Pricing Practices Normative Methods for Modeling Competition Competition in Health-Care Markets Markets for Evaluative Information Growth in Competitive Markets

Russel Lolacher

Professional Speaker, Podcaster, Voice Talent · Communications Kitchen

I will help your leadership connect with employees and take steps to building a workplace we love.

Communication & Culture Communications Team & Leadership Development Employee Experience Strategy Content and Media - the Future of Personalization

Ayalla Ruvio

Associate Professor of Marketing · Michigan State University

Expert on consumer behavior and consumer psychology

Shopping Behavior Identity and Consumption Experiential Consumption Materialism Luxury Consumption

My (Myla) Bui, Ph.D.

Professor of Marketing, College of Business Administration · Loyola Marymount University

Neuroplasticity Social Marketing Public Policies Promoting Consumer Wellness Nutritional Labeling Healthcare Management & Innovation

David Offierski

Technology & Strategy · Konrad Group

Mobile Strategy & Platforms Expert | Speaker on Experience Driven Design

Product Design User Experience Mobile Strategy

Juan Manuel Benavent

Customer Service & Retail Sales Consultant / Speaker · CV Consulting

Customer Service and Customer Experience Management speaker, trainer and consultant.

Multicultural & Diversity Sales Training and Sales Effectiveness Retail Sales Training Motivating and Inspiring Customer Experience Management