Daniel Paulson

CEO · InVision Business Development

Experienced speaker that through storytelling distinguishes traits business leaders use to become growth companies

Strategy Customer Service Leadership Innovation Leadership Communications

Mark Webber

Expert Witness · Robson Forensic, Inc.

Tree and Landscape Expert

Right Plant Right Place Forensic Arboriculture Stem Girdling Roots

Marnie Smith

Partner · Lighthouse NINE Group

Marnie is a value-driven business professional with expertise in custom consulting solutions.

Coaching and Facilitation Change Management Leadership Project / Relationship Management Communication Strategy Program Design and Development

Anuj Kumar

Matherly Professor of Information Systems · University of Florida

Anuj Kumar’s research is focused on understanding how information technology affects the behavior of organizations and individuals.

How Online Product Recommendations Affects Customer Demand How Technology Can Be Used to Remedy Societal Problems Technology Enabled Multi-channel Business Operations Information Systems and Operations Management Business Value of Information Technology

Richard Lutz

JCPenney Professor of Marketing; Chair, Department of Marketing · University of Florida

Richard Lutz’s research addresses experiential consumption, customer donation decisions, and social media's effects on purchase behavior.

Advertising Response Consumer Behavior Services Marketing Business

Yang Yang

Assistant Professor · University of Florida

Yang Yang is an expert in consumer decision making.

Hedonic Adaptation and Satiation Judgment and Decision Making Consumption Experience Over-generalization Social Influence

Jinhong Xie

JCPenney Eminent Scholar · University of Florida

Jinhong Xie’s current research interests are emerging technology and service strategy.

Independent Product Information and Marketing Strategy National Culture Effect on New Product Management Innovation Management and Strategies Network Effects Service Pricing

David Offierski

Technology & Strategy · Konrad Group

Mobile Strategy & Platforms Expert | Speaker on Experience Driven Design

Product Design User Experience Mobile Strategy

Marsha Saunders

Licensed Insolvency Trustee (LIT) · Fontaine & Associates

Marsha joined the Fontaine & Associates family in 2003 and works in the Sudbury & Elliot Lake Offices

Credit Cards Debt Elimination Budgeting Credit Counselling Consumer Bankruptcy

Juan Manuel Benavent

Customer Service & Retail Sales Consultant / Speaker · CV Consulting

Customer Service and Customer Experience Management speaker, trainer and consultant.

Multicultural & Diversity Sales Training and Sales Effectiveness Retail Sales Training Motivating and Inspiring Customer Experience Management

John A Delves

CEO.Owner · Southeastern Training and Development

Turning Ordinary People into Extraordinary Performers.

Getting and Keeping Customers Leadership for Todays Workforce. Change the Only Constant Effective Leadership for Today Inspirational and Uplifting

Kelly Fallis

CEO · RS Muskoka

Founder & CEO of Design, Build, Furnish firm in majestic Muskoka, Canada. Canadian Entrepreneur, Mentor, Advisor & Speaker

Small Business/Entrepreneur Online Retail Bootstrapping Furniture Failing

Steve Mitchinson

Associate Director · Limebridge Australia

Over 20 years speaking experience on all aspects of customer management, customer experience and engagement Experienced, engaging speaker wi

Improving Customer Experience Employee Engagement and Empowerment Leveraging Team Diversity Engaging With Gen Y Effective Collection Strategies

Vinny Lingham

Co-founder & CEO · gyft

Silicon Valley based Technology Entrepreneur

Entrepreneurship Small Business Startups Freemium Mobile

David Beddow

Founder · Eagle's Wing Ministries

Reaching OUt with Christ's Message in a Practical and Spiritual Way

Power of the Holy Spirit Public Speaking Motivational & Inspriational Talks Christianity for the 21st Century Relationship Management

Lori Foroozandeh

Author · Author

Speaker for WOMENS rights EVERYWHERE: Domestic Violence, Childhood sexual abuse, fighting for Womens Rights in IRAN!!!

Childhood Sexual Abuse Prevention Laws and Culture in Iran (What to Avoid) Domestic Violence (Sharing and Motivation) Islam Muslim

Mero Samuel

Professional Trainer & Coach · Mero Samuel Learning & Development

Professional Speaker, Trainer & Strategic Coach

Business Sales & Leadership Personal & Professional Development

Mark T. Frohlich

Associate Professor of Operations Management · Indiana University, Kelley School of Business

Expert in Supply Chain Management

Program Management Supply Chain Strategies Operations Strategy E-Business Process Improvement

Helen Colby

Assistant Professor of Marketing · Indiana University, Kelley School of Business

Marketing expert with a penchant for consumer decision-making, in matters of health and finances

Information Effects Financial Decision-Making Consumer Judgment and Decision-Making Health Decision-Making Self-Control and Goals

Ivan Hernandez

EMEIA Digital & Emerging Tech Community Leader · EY

Former Flying Trapeze Artist turned Change Catalyst. Speaker on IoT, Customer Experience, Digital Transformation, Business Development.

Digital Transformation Customer Experience Experience Design Internet of Things IoT & Mobility