Spike Jones

General Manager, Strategic Services · Khoros

Word of Mouth Marketing & Brand Ambassador Expert, Social Media Curmudgeon and Published Author

Word of Mouth Marketing Branding and Identity Social Media Building Brand Ambassador Programs Engaging Brand Advocates

Geno Church

Word of Mouth Inspiration Officer · Brains on Fire

No passion, no conversation. No conversation, no word of mouth. No word of mouth, no successful business.

Word of Mouth Marketing Content Strategy Social Media Strategies Creative Direction Marketing Strategy

Dave Kerpen

CEO · Likeable Media

Who Loves Ya, Baby? Step up from the crowd in the rough and tumble world of social media marketing with the likeability factor!

Becoming More Likeable With Social Media Social Media Marketing Buzz & Viral Marketing Strategies Word of Mouth Marketing Customer Engagement & Retention

Robbin Phillips

Courageous President

The Firestarter! Putting a match to word-of-mouth marketing campaigns that ignite a sustainable movement of brand identity & loyal support

Creating Movements Branding and Identity Content Development & Management Community Management and Word of Mouth Marketing Customer Engagement & Retention

Dave Balter

CEO · WOMMA - Word of Mouth Marketing Association

Word of Mouth

Word of Mouth Marketing Social Media Marketing Digital Marketing Wom Social Media

Stan Phelps

Chief Measurement Officer · 9INCH marketing

Makes Brands Remark-able

Customer Service Customer Experience Word of Mouth Marketing Strategy Differentiation

Inyoung Chae

Assistant Professor of Marketing · Emory University, Goizueta Business School

inyoung.chae@emory.edu

Digital Marketing Online Advertising User-Generated Content Online Word-of-Mouth Marketing Bayesian Analysis

Panagiotis (Panos) Adamopoulos

Assistant Professor of Information Systems & Operations Management · Emory University, Goizueta Business School

Social Media Information Systems Recommender Systems Social Commerce Word of Mouth

Vilma Todri

Assistant Professor of Information Systems & Operations Management · Emory University, Goizueta Business School

Social Media Online Consumer Behavior Digital Strategy Digital Advertising Economics and Machine Learning

Suzanne Fanning

President · WOMMA - Word of Mouth Marketing Association

Unleashing the Power of Word of Mouth Marketing

Social Customer Care Social Media Word of Mouth Marketing Influencer Marketing Social Media Measurement

Beth Fossen

Assistant Professor of Marketing · Indiana University, Kelley School of Business

Beth Fossen is an expert in the areas of advertising, social media, online word-of-mouth, and political marketing.

Marketing Strategy Online Word-of-Mouth Marketing Advertising Social Media Political Marketing

Shyam Gopinath

Assistant Professor of Marketing · Indiana University, Kelley School of Business

Shyam Gopinath is an expert in online word of mouth, customer relationship management,and entertainment industry.

Econometric Modesl of Consumer Dynamics Customer Relationship Management Online Word-of-Mouth Marketing Entertainment Industry

Ekaterina Walter

Chief Marketing Officer · WOMMA - Word of Mouth Marketing Association

Social Innovator, Author, Speaker

Social Media Marketing Strategy Relationship Building Word of Mouth Marketing Facebook

Tyrha Lindsey-Warren

Clinical Assistant Professor of Marketing · Baylor University

Dr. Tyrha Lindsey-Warren studies consumer behavior and attitudes, multicultural media & advertising, movies and entertainment

Public Relations Edutainment Film & Television Development Marketing & Advertising Consumer Behavior

Gary Vaynerchuk

Co-Founder and Owner · VaynerMedia

Find your social media voice and build your digital brands with New York Times and Wall Street Journal Best-Selling author

Social Media Brand Management Customer Engagement & Retention Word of Mouth Marketing Ecommerce

Robert Winsor, Ph.D.

Professor of Marketing, College of Business Administration · Loyola Marymount University

Pricing Competitive Strategy Branding Business History Franchising

Linda Mullen

Associate Professor · Georgia Southern University

Linda Mullen's research interests are in the area of consumer behavior, white collar crime, pedagogy, and sales

Sales Management Sales White Collar Crime Consumer Behavior Pedagogy

Joseph Pancras, Ph.D.

Associate Professor of Marketing · University of Connecticut

Expert in retail competition

Competitive Marketing Strategy Customer relationship management (CRM) using Digital Marketing and Analytics Retail Competition Customer and Marketing Relationality Targeted Marketing in Mobile and Digital Media

Jennifer Gonder

Associate Professor, Psychology · Farmingdale State College

Dr. Gonder is a licensed, Industrial/Organizational Psychologist. She joined the Farmingdale community in 2007 and is an outside consultant.

Consumer Psychology Industrial/Organizational Psychology Organizational Behavior Research Ethics Scholarship of Teaching and Learning

Eric Spangenberg

Dean, UCI Paul Merage School of Business and Professor of Marketing and Psychological Science · UC Irvine

Eric Spangenberg is an expert in consumer behavior, psychology, leadership and statistics.

Environmental Psychology Question-Behavior Effects Consumer Behavior Marketing Psychometrics