Charles Araujo
Principal Analyst · Intellyx
Best Selling Author • Expert in Digital Transformation • Principal Analyst, Intellyx • Founder, The Institute for Digital Transformation
Itsm Service Management Organizational Management It Transformation Digital Transformation
Eve Rosenzweig
Professor of Information Systems & Operations Management · Emory University, Goizueta Business School
Operations Strategy Empirical Operations Management Performance Measurement Learning Technology-enabled Business to Business (B2B) Operations