James MacLennan

Chief Information Officer · IDEX Corporation

Chief Information Officer at IDEX Corporation

Interaction Design Digital Strategy System Architecture

Douglas Hanna

CEO · A Small Orange LLC

Engaging Customer Service and Technology Expert

Young Entrepreneurship Customer Service Telecommuting Web Hosting Customer Care

Don Thorpe

Customer Experience Expert · Shared Experience Consulting

Business Development Consultant/Customer Experience Expert

The Stripes of Leadership On Purpose Customer Experience

Clare Kumar

Chief Organizer and Productivity Consultant · Streamlife, an organizing company

Enthusiastic and entertaining speaker who liberates people through organization both at work and at home..

Productivity Organization Time and Space Management

Peter Johnson

Director · Fairday Research Limited

New Thinking for Service Organisations

Organisations Service Provision Itsm

Jonathan Copulsky

Principal, Deloitte Consulting LLP · Deloitte Services LLP

Author and consultant whose career has been dedicated to developing and growing profitable customer relationships

Brand Resilience Brand Management

Allyson Stewart-Allen

Founder, CEO · International Marketing Partners Ltd.

Allyson Stewart-Allen is a renowned marketer, whose expertise in brand internationalisation is sought by leading businesses globally.

Business Disruptors Marketing Knowledge Strategic Advice Cultural Intelligence & Intercultural Competence International Market Research

Donald Sull

Professor · London Business School

One of the ten new management gurus you should know--Fortune Magazine

Executing Strategy for Results Thriving in Turbulent Markets Strategy and Execution Simple Rules for A Complex World

Louise Kerr

The Pet Care Magician · Elite Pet Care & Education

The Pet Care Magician@Elite Pet Care & Education

Pet Care Dog Training Pets Dogs Animal Care

Daniel Paulson

CEO · InVision Business Development

Experienced speaker that through storytelling distinguishes traits business leaders use to become growth companies

Strategy Customer Service Leadership Innovation Leadership Communications

Mark Webber

Expert Witness · Robson Forensic, Inc.

Tree and Landscape Expert

Right Plant Right Place Forensic Arboriculture Stem Girdling Roots

Michael Hess

CEO/Founder · Skooba Design

Founder/CEO Skooba Design, CBS/Business Writer, Speaker

Entrepreneurship Product/Brand Development Creative Marketing Public Relations Customer Service

Anuj Kumar

Associate Professor · University of Florida

Anuj Kumar’s research is focused on understanding how information technology affects the behavior of organizations and individuals.

How Online Product Recommendations Affects Customer Demand How Technology Can Be Used to Remedy Societal Problems Technology Enabled Multi-channel Business Operations Information Systems and Operations Management Business Value of Information Technology

Kyriaki Kaplanidou

Professor · University of Florida

Kyriaki Kaplanidou's research explores the impacts and legacies of sport events on communities.

Olympic Games Sport Consumer Perceptions About Event Experiences Impacts and Legacies of Sport Events on Community Development Sport Event Tourism

Richard Hayes

Associate Professor of Management and Entrepreneurship, Executive Director, Institute Innovation & Entrepreneurship · Hofstra University

Entrepreneurship and management, particularly in emerging economies; the sharing economy.

Entrepreneurship Strategic Management Management of Innovation Entrepreneurship in Developed and Developing Economies Family Enterprises

Ron Simone

President · Stratum Five Inc.

Architect of Growth Possibilities. Revenue Growth Solutions Leader.

Product Innovation Ancillary Revenue Direct Marketing

Simon Salt

CEO · International IncSlingers

CEO International IncSlingers, Keynote Speaker (Mobile,Digital,Social Marketing), Author, Digital Strategist

Digital Marketing Social Media Location Based Marketing Content Strategy Mobile Marketing

Bart Windrum

author / change agent / patient-family advocate · Axiom Action

Overcoming the Seven Deadly Obstacles to Dying in Peace — a unique lay perspective

End of Life Advocate Hospital Estate

Julie Roehm

Marketing Consultant · Backslash Meta, LLC

Former CMO of the world's largest companies, consulting to VC's start-ups, and other Fortune 500 companies dynamically speaks on the future,

Overcoming Fear in the Workplace Marketing Strategies in an Ever Changing World Maximizing the Output of Client Agency and Media

Nicola Rohrseitz

Technology Expert · Vissee — We are, We see

Founder, CEO at ViSSee

Robotics Start-Ups Biomimicry Artificial Intelligence and Machine Learning Innovation & Design Thinking