Jon Naylor
Managing Partner · Cwichelm Ltd
Jon Naylor has the proof that delivering great service can be combined with reducing costs.
Great Customer Service Improving Productivity Driving Effeciency
Jean-Pierre Lacroix RGD
President · Association of Registered Graphic Designers
President and Owner of Shikatani Lacroix
Structured Authoring Packaging Brand Strategy Strategic Thinking Innovation
Larry Miller
President & Founder · Miller Management & Consulting Services, Inc.
Industry Expert on Convenience Retailing, Foodservice at Retail, Consumer Trends & the Integration of Multiple Businesses Under One Roof!
Customer Service in Retail Building Customer Focused Teams Location Location
Ken Bator
Owner · BTC Small Business
Owner at BTC Small Business
Strategic Planning Marketing Strategy Branding and Culture Building
Erin Bemis, IOM
Professional Speaker | Consultant · Bemis Consulting
Professional Speaker with years of experience educating thousands of small businesses across North America on all things digital marketing.
Google Public Speaking Engagement Marketing Email Marketing Online Marketing for Nonprofits
Mitch Lieberman
Vice President, Market Strategy · Comity Technology Advisors
A passionate speaker, focusing on the intersection of Customer Experience, Customer Service Experience and CRM (often called Social CRM)
Social Crm Customer Service Excellence Multi-Channel Customer Service
Cheryl Lawson
Social Media Marketing Professor · Party Aficionado, LLC
Social Marketing Specialists
Social Media Solomo Social Marketing for Business/Non-Profit/Government Agencies
Michael D. Smith
Professor · Carnegie Mellon University
Michael D. Smith's research uses economic and statistical techniques to analyze firm and consumer behavior in online markets.
Digital Media Products Consumer Behavior
Monique Johnson
Online Video Consultant / Professional Speaker · Monique Johnson
I quit Wall Street to teach entrepreneurs how to create "Virtual Handshakes" using Online Video
Implementing Online Video Into Social Media and Marketing Strategy
Seena Sharp
Principal · Sharp Market Intelligence
Custom in-depth intelligence to reduce risk, find opportunities, confirm assumptions, make better decisions based on today’s reality
Strategy Decision Making Marketing Today's Business Reality Competitive Intelligence
Philip La Duke
Safety Iconoclast & Culture Transformation Architect · ERM
One of the most informative, entertaining, and engaging speakers you're likely to ever find
Talent & Gamification Talent Management Cross generational training and management Planning Corporate Culture
Suzanne Fanning
President · WOMMA - Word of Mouth Marketing Association
Unleashing the Power of Word of Mouth Marketing
Social Customer Care Social Media Word of Mouth Marketing Influencer Marketing Social Media Measurement
T. Clifton Green
John W. McIntyre Professor of Finance · Emory University, Goizueta Business School
Investments Behavioral Finance Market Microstructure
Frank Bucaro
President · Frank C. Bucaro and Associates, Inc.
America's leading advocate for Ethics in Business by integrating ethical standards of excellence to solid business practices.
Business Ethics Values Based Leadership Moral Leadership Building an Environment of Trust Ethical Leadership
Elliott Silverstein
Director, Government Relations, Insurance · CAA Club Group
Elliott manages and executes key elements of CAA’s provincial advocacy role, and overseeing municipal advocacy efforts.
Government Relations & Public Affairs Issues Management Legislation Policy Analysis Strategic Advocacy
Jeanniey Mullen
Global EVP, CMO · Zinio LLC: Digital Publishing Innovation
Global EVP/CMO at Zinio
American Sign Language Email Marketing Direct Marketing Mobile Marketing Brand Building
Guy Steeves
Regional Development Director · Constant Contact, Inc.
Educational Marketing Expert - Western Canada
Event Marketing Engagement Marketing Social Media Marketing Customer Engagement Small Business Marketing Strategies
Stefan Kolle
Partner · Futurelab
Engaging and entertaining speaker on marketing, innovation, social media and strategy
Social Media Innovation Marketing Customer Centricity Strategy
Jeff Hoffman
Partner & Co-Founder · ColorJar, LLC
Internationally recognized public speaker on the topics of innovation, leadership, entrepreneurship, and more.
Entrepreneurship New Media Leadership Branding Futurist